# BOTSHOT Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BOTSHOT the right Hospitality Property Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/252357/BOTSHOT/reviews

---

BOTSHOT

4.9 (11)

[View alternatives](https://www.capterra.com/p/252357/BOTSHOT/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of BOTSHOT

Ease of use

5.0

Customer Service

5.0

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jayant S.  
Front Office Manager  
Hospitality  
Used the software for: 1-2 years

### "Trending Technology "

December 19, 2022

5.0

Pros

Fantastic product which is extremely user friendly, with efficient back end support. It meets requirements of hotels to have technology that meets all industry criterias of making processes classy, with warmth and attention to detail.

Cons

None, that I found. With excellent customer relationship, the responses are generally faster.

Review Source

TN

Tarif N.  
Work  
Civil Engineering  
Used the software for: Less than 6 months

### "Great Opportunity "

November 14, 2024

5.0

Pros

It was a fun and fast-paced game that combined action and strategy, especially with its unique mechanics of battling using mini-figures that "shot" or "flipped" their opponents when hit. The engaging mix of combat and collection, along with its emphasis on using quick reflexes and understanding the strengths and weaknesses of various bots, made it an appealing game for both casual players and those who liked more competitive play.

Cons

One aspect that some players found less appealing about BotShot was its limited depth and replay value. While the game was fun in short bursts, the core gameplay loop of shooting and flipping bots could get repetitive after a while. Additionally, the physical nature of the game meant that it relied heavily on luck, with little room for complex strategy or long-term progression compared to other collectible games. Some players might have felt that the lack of varied mechanics or deeper strategic options made the game less engaging over time.

Review Source

MM

Manas M.  
Assistant Front Office Manager  
Hospitality  
Used the software for: I used a free trial

### "Ease of Hospitality"

January 4, 2023

4.0

Words are not enough

Pros

Well in digital era paperless concept is going forward just because of software like botshot.Its like a software which is very to use and helps the organisation to save paper.

Cons

Robotic instant revert which we get that helps to close the querynin oddhours

Review Source

MA

Maqsood A.  
FOM  
Hospitality  
Used the software for: 2+ years

### "The Coolest Software"

December 6, 2022

5.0

We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. Infact the software is built in such a way that there no question asked from company very user friendly.

Pros

Easy to access and quick information....

Cons

Not applicable .........................

Review Source

Rebecca O.  
Duty Manager  
Hospitality  
Used the software for: 6-12 months

### "Amazing product."

January 5, 2023

5.0

It’s made after lot of thought, keeping in mind base level associates. Very user friendly and solves a lot of operational challenges.

Pros

User friendly. Super fast, user friendly, and data safe

Cons

Nothing. Everything is awesome.There is nothing that I didn’t like about the product. Any changes that we request are custom made as per our needs.

Review Source

Manoj S.  
Assistant Front Office Manager  
Hospitality  
Used the software for: 1-2 years

### "Amazing Software for New Hospitality World"

January 5, 2023

5.0

Over All Great Experience

Pros

Quite Convenient for front office team

Cons

Looking forward to see more options towards Front Office process resolutions

Review Source

KC

Karan C.  
Duty Manager  
Hospitality  
Used the software for: 2+ years

### "Top Class"

November 29, 2022

5.0

Pros

The Software is super quickEasy to UseEvery small detail is being taken in consideration for guest experienceOperations run super smoothly if this software is there in your backyardThanks to the Entire team of Botshot to adapt changes according to the demand and need of the industry.

Review Source

MS

Mangur S.  
Guest Relations Manager  
Hospitality  
Used the software for: 1-2 years

### "Excellent innovations by BOTSHOT "

January 5, 2023

5.0

Pros

Efficient and seamless user interface

Cons

No drawbacks as such as I mentioned it fulfils all the aspects

Review Source

Sahil S.  
Director Of Loyalty  
Hospitality  
Used the software for: I used a free trial

### "Botshot is the required Hotshot for Hospitality "

January 5, 2023

5.0

User friendly and helps the overall operations

Pros

It’s easily integrates the operational requirements and gives the overall performance review

Cons

The software is a bit expensive for the Indian Market

Review Source

NS

Neema S.  
Guest experience manager  
Hospitality  
Used the software for: 6-12 months

### "Best software "

November 28, 2022

5.0

Very good very helpful for team ,getting guest feedback directly very much helpful

Pros

Very easy for use , you can get as much as information in this ,getting guest feedback also in this

Cons

Everything was fine ,some time guest is not able to update ids correctly

Review Source

PS

Parinay S.  
Assistant Front Office Manager  
Hospitality  
Used the software for: Less than 6 months

### "Amazing software"

December 1, 2022

5.0

Pros

The best feature is when the guest is doing check in. It automatically picks up the details of the guest.

Cons

I like all the things in this software.

Review Source

Similar Products

Featured