# Page 2 | Admation Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Admation the right Online Proofing solution for you? Explore 227 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/252371/Admation/reviews

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Admation

3.6 (227)

[View alternatives](https://www.capterra.com/p/252371/Admation/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Admation

## Showing most helpful reviews

Showing 26-50 of 227 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KK

Kasia K.  
Content Designer  
Insurance  
Used the software for: 6-12 months

### "Terrible UX and ugly UI"

October 9, 2024

2.0

I feel lost every time I use it, despite using it all the time.

Pros

It assists with approvals. It's pretty stable. It's fast.

Cons

Very hard to navigate. Not intuitive. Unattractive.

Review Source

GW

Giselle W.  
PR and Comms Manager  
Hospitality  
Used the software for: Less than 6 months

### "Easy to learn and use"

October 9, 2024

4.0

I'm learning as I go, but it seems like an intuitive platform that simplifies project flow

Pros

The ease of setting up a project and kicking it off and being able to easily upload reference files

Cons

A little information dropdown would be useful to understand what each section is used for

Review Source

Response from Simple Technology

October 21, 2024

Hi Giselle, Great to hear you are having a positive experience with Admation.  Our project set up and online briefing is definitely one of the favourite features of the platform.  If you need help with any particular part of Admation, you can find an extensive library of user guides and videos on our help section - https://support.simple.io/support/home  and our support team are always available to help if you get stuck.   Thanks for your review.  Team Admation

GL

Goran L.  
Medical Consultant  
Insurance  
Used the software for: 6-12 months

### "September Editorial Dr Jaime Lee Health checks for women over 40"

October 10, 2024

3.0

Boring... as I said before. You need to add some visuals. Colored text, as long as it is still easy to read, provides interesting breaks in the information flow and can help make headings and subheadings stand out.

Pros

Nothing in particular. It is just a simple website.

Cons

Boring...you need to add some visuals...do not be afraid of colors.

Review Source

RS

Ripley S.  
Digital Marketing Communications Specialist  
Banking  
Used the software for: 6-12 months

### "Good document and version control, good for creative, not so much for developers."

October 26, 2023

2.0

External teams brief in work via Admation to developers and we are supposed to keep them up to date using the tool but it is so clunky that everyone hates using it and it takes longer to publish an update then it does to send stakeholders a teams message. This product is probably more suited to graphic design or copywriting style of work.I wish we used Jira, or literally anything else.

Pros

Document and version control are displayed easily and straightforward.

Cons

The worst and clunkiest UI I have ever used. Excel does a better job.

Review Source

Response from Simple Technology

October 31, 2023

Hi Ripley, Thank you for taking the time to review Admation. We're glad to hear that our document and version control features have supported your creative workflow effectively. Your feedback about the user interface and its suitability for developers is important to us. Admation is built to be a multifaceted marketing project management software, catering to a variety of roles and processes. We understand that you are experiencing some challenges with the UI but the platform offers multiple ways to complete tasks that might better suit your needs. To address this, we'd like to propose a training session, that would give us the opportunity to understand your specific requirements and demonstrate alternative ways to complete your tasks more efficiently. Our Customer Support team will contact you shortly to arrange this. We believe that with additional guidance, Admation could become a more useful tool for you and your team. Your feedback is invaluable to us and will be a key part of our ongoing efforts to improve Admation and your user experience. Many thanks, Simple Marketing

HL

Helen L.  
Creative Services Manager  
Financial Services  
Used the software for: 2+ years

### "Great for assigning, tracking and overall management of creative projects"

June 16, 2022

4.0

Pros

Audit trails, tracks approvals and easy to assign tasks and share assets. customer support is 10/10 - always on hand to help, and quickly too.

Cons

The search functionality isn't great and sometimes its tricky to do certain things as there are many ways to do it - so if you don't use a feature often, it can take a bit of time in trail and error. Also going back over previous versions of creative and briefs can be tricky and even as admin if you aren't tagged in a comment, its difficult to find

Review Source

Response from Simple Technology

July 1, 2022

Hi Helen, We love that you would be so happy to recommend Admation! It is also great to hear how engaged our customer success team are, they exist to make your experience with the platform as productive and as rewarding as possible. We have flagged your concerns and will see how we can improve on them in future. Any additional suggestions are welcome at marketing.integration@simple.io . Thank you. - Simple Marketing Team.

HN

Hugh N.  
Marketing Specialist  
Banking  
Used the software for: 6-12 months

### "Requires refinement"

October 20, 2023

3.0

Challenging - comparatively to other systems this has been the most challenging to get used to.

Pros

Timesheeting I found quite insightful and offered the chance to display and request the additional tasks associated with a deliverable - rather than people expecting just an email build, they now understand the total effort behind this.

Cons

Everything is just too many clicks away - or the information you are after isn't immediately available.What also confused me is how I might be set to be a person responsible for a deliverable however counterintuitively - I am unable to access the job rendering my utility useless as I can't see briefs/copy/content to use to create my deliverable - fundamentally flawed

Review Source

Response from Simple Technology

October 24, 2023

Hello Hugh, Thank you for taking the time to review Admation. We're pleased that the our timesheet feature has been beneficial for understanding the full scope of work behind each deliverable. We've noted your concerns about usability and the challenges of accessing essential information. Admation is a feature-rich solution aimed at managing a diverse array of complex marketing processes. In light of this, you should be able to easily access all projects assigned to you, along with all relevant information including documents, content and briefs. Sounds lilke some additional training for you and your colleagues could resolve the challenges you're facing. Our Customer Support team will be in touch shortly to discuss. We greatly value your feedback and it will be instrumental in our ongoing efforts to improve admation and your user experience. Thanks again.

NC

Natalie C.  
Senior Manager Communications and Engagement  
Financial Services  
Used the software for: 2+ years

### "Review from Financial Services"

June 22, 2022

4.0

Campaign management, and it works a charm.

Pros

Brilliant for reviewing artwork and providing feedback. The Ad Library and Asset Library have been of enormous benefit when it comes to easily viewing and navigating through existing assets.

Cons

Glitches resulting in briefs disappearing when they are saved or sent is incredibly frustrating. Especially given that this occurs on occasion when you try to do the right thing and save work frequently.

Review Source

Response from Simple Technology

July 1, 2022

Hi Natalie, We are thrilled that you are enjoying Admation's functionality and having a positive experience. There are even more exciting features coming soon!. As for your issues around glitching, our customer success team will be in touch shortly to help resolve this. In the meantime, should you need, you can reach us at marketing.integration@simple.io. Thank you. - Simple Marketing Team.

kG

kate G.  
graphic designer  
  
Used the software for: Less than 6 months

### "Admation is lacking many functions that would make it more user-friendly."

October 9, 2017

2.0

Pros

The audit trail is a useful feature.

Cons

The inconsistent and seemingly random allocation of job numbers. It would be better to have a job number (e.g. 123456) and then the deliverables are listed as .1, .2 (e.g. 123456.1). This would save lots of time searching and streamline the process. The fact that sometimes the only option is to go BACK but you can only do this limited times. The email/messaging feature is clunky. Having to select ALL or ANY when there is only one contact. Having to specify who the recipient is when you are replying to an email. No 'back to top' feature so lots of scrolling especially in the asset library. Long subject lines in email e.g. "Your item has been approved/reviewed" which only leaves a few spaces for the actual job name. It would be better if it just said "approved" or "rejected" and gave more of the job name. There are too many places where information can be stored (e.g. requirements for the job) and it is easy to miss things. It would be good if there was an option to "download all". Sometimes we have ten or more docs to download and it can be time consuming to do these individually. As well as "project organisations" and "project team" it would be good if there was a space in the job deliverables detail screen where the name of the designer and copywriter could go.

Review Source

Response from Simple Technology

September 16, 2019

Hi Kate, Thanks so much for your comments! I've taken note of your points and have passed all of your feedback to the UX team. I agree that features such as the Back to Top scroll will be quite useful! You'll be pleased to know that we're currently reviewing our subject line structure for email notifications. This release should be available before the end of the month! I'd really love to hear your suggestions for the ALL/ANY approval when there's only one recipient. I've made a note to start chatting about this with the UX team quite soon. Lastly, there are ways to download multiple items out of the system. Files can be bulk downloaded, and assets can be bulk exported via the Cart function! It would be great to set up a time to chat about these. If you'd like to learn more about these options, please email us via support@admation.com to arrange a time to chat. Looking forward to it! Best wishes, Samantha

CR

Carmen R.  
Assistant Art Director  
Graphic Design  
Used the software for: 6-12 months

### "Not a satisfying product"

September 19, 2019

1.0

As above

Pros

It is not a user friendly product. I don't like it.

Cons

Having worked in the advertising and design industry throughout my career, admation is the the least user friendly software I have ever experienced. I have found this software time very consuming with the numerous steps and processes involved to communicate and proof to clients and the lack of keeping jobs in a systematic manner and status is very confusing. It is a slow program, inefficient and does save staff productive time. In fact it consumes more time than using gmail or the alike to contact, proof clients and to click on menus etc. I would not not recommend this program.

Review Source

Response from Simple Technology

March 5, 2020

Hi Carmen, Thank you for taking the time to review admation. I'm very sorry to hear about your experience with us. Admation's proofing tool is built to enhance transparency across different the teams in your organisation. So whilst there may be a few more steps to set things up, our clients often appreciate the added transparency around approvals, the compare functionality to reduce conflicting feedback for designers and the auditing capabilities for managers. To assist with your workflow in particular you may notice various options to sort or filter projects from the projects menu which can be handy to use. And if you're using Supply Deadlines, I personally like using the Lane View to view my projects! I have sent you a copy of my email address with this comment. Please feel free to respond if you would like me to provide a few tips on using our status bars and alternative project views. I really hope to hear from you soon! Best wishes, Samantha at admation

SR

Sallie R.  
Marketing Officer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Admation Review"

September 16, 2019

3.0

Pros

I really like the ability to provide feedback directly on the creative asset via Admation and the ability to compare previous feedback w/ the amended asset. I think this saves a lot of time and effort for us, especially when we have to go through numerous rounds of feedback on big 10-20 page documents. It allows our creative agency to be accountable for any feedback made.

Cons

It is quite hard to search for documents or projects with Admation. There is no immediate/obvious way to do this and I personally am stuck for 5-10 mins figuring out how to find certain things on the program.

Review Source

Response from Simple Technology

September 18, 2019

Hi Sallie, Sorry to hear that you're having trouble locating projects in admation. The Recent Projects list is my personal favourite for locating the last dozen or so recent projects that you've been working on in the system. If you'd like to search for projects outside of this list, the In Progress is definitely the next best place to look. There's a filter in the top left hand corner of the In Progress list which allows you to search and filter down on projects by advertiser, campaign, keywords and more. You can also save your searches to ensure ease of access to your search terms next time! There have been discussions around adding a search and filter option to the documents section in an upcoming release. I hope this will help alleviate your issues with documents. In the meantime, let me know how you go with filtering projects otherwise you can always email support@admation.com for assistance wherever you need it! Happy Productivity, Samantha

MA

Maria A.  
Account Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Admation works well when it works"

December 17, 2018

3.0

When admation works and I fully understand all the tips and tricks, it works really well and makes our process a lot easier. However, it does take a lot of training to adjust to the interface and figure out how every task works.

Pros

The feedback mode and direct chain from client to suit to studio is the best part of the software.

Cons

The interface is very buggy. On multiple occasions, the site has crashed at pivotal moments i.e. when you mark up 50 changes and then hit changes, suddenly a little bee illustrations pops up on your screen saying there's an error. The interface isn't very user friendly as there are multiple steps for a basic tasks. One of the least favourable things is not having the ability to batch download a project. A lot of our clients struggle with the interface as some of the mark up tools aren't familiar enough (they're used to marking up Adobe PDFs) and the user journey is a bit flawed (i.e. click changes after entering feedback).

Review Source

Response from Simple Technology

September 25, 2019

Hi Maria, Thanks so much for your honest review. We really appreciate your feedback and will use this information to make admation a better system! I believe your crashing issue has since been diagnosed and fixed. We sincerely apologise for the inconveniences caused during these times. If you continue to experience similar issues on your end, please don't hesitate to get in contact with our support team. I've passed your usability suggestions onto the UX team for review, and we'll see if we can iron out a few of those extra steps for you. Your feature request on batch downloading projects has been noted. Please don't hesitate to let us know if there's anything else we can do to assist you! Best wishes, Samantha

SN

Stephen N.  
Marketing Manager  
Insurance  
Used the software for: 6-12 months

### "Great product "

June 16, 2022

5.0

Pros

the digital sign off process is key in our organisation allocating tasks and and notifications come in very handy

Cons

there are a few complexities that overlap which can cause errors

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Admation

more specific to our needs

Review Source

Response from Simple Technology

July 1, 2022

Hi Stephen, We are thrilled you are enjoying using Admation. There are some exciting new features coming soon that we are sure you will love! We have spoken to the development team about potential causes for your concerns, and our customer success team will be reaching out to help you resolve these issues. Any additional feedback is welcome at marketing.integration@simple.io. Thank you. - Simple Marketing Team.

PA

Prerna A.  
Senior Web Designer  
Apparel & Fashion  
Used the software for: 2+ years

### "My review"

June 22, 2022

3.0

Satisfactory

Pros

The way deliverables are listed out, the project filing system

Cons

The lack of automation, not very intuitive interface or design

Review Source

Response from Simple Technology

June 30, 2022

Hi Prerna, Thanks for your feedback. Our design and development team are continuously working on improvements to the interface and user experience. In fact we are excited to be releasing a number of enhancements to admation over the coming months. Please send any additional suggestions to marketing.integration@simple.io. Thank you. - Simple marketing team

LW

Leiah W.  
Production/Traffic Manager  
Wine and Spirits  
Used the software for: 6-12 months

### "Daily user"

December 27, 2018

2.0

Its been mixed. I work within a large organisation with a lot of sub companies. I first started using the site while working for one of our companies, my role was to come in and iron out the issues of the site within our environment and get it up and running and implemented throughout our team. We aborted the site as it was not suited to our very agile environment, and no one liked using it. A lot of complaints. THEN i moved into one of our other sub companies where the system had already been adopted for 12 months. It works differently within this environment. There are still a lot of issues - some surprisingly should not even be on the site, and others which need addressing and fixing - the issues from our end appear that not a lot of thought into the workings within different environments have been considered in the programming stage.

Pros

There is great potential, but the site needs a lot of work to get to its full potential

Cons

There are too many alternate ways to do things rather than a simplified single way.

Review Source

Response from Simple Technology

September 24, 2019

Hi Leiah, Thanks so much for taking the time to review admation! We really appreciate your honest feedback. I'll chat to our team about the benefits of streamlining the buttons around the general process (ie downloading items, submitting for approval, adding revisions etc). Your feedback has been really helpful! If you require any further assistance, please don't hesitate to email support@admation.com for more information! Thanks. Samantha

cP

cecile P.  
Marketing manager EMEA  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "nice but to complex for us "

June 20, 2022

1.0

i think admation is maybe very good for an agancy but not for a small company like us so create more issue than support

Pros

multi user so we can have a workflow easily

Cons

too complex never sur i have done all the necessay tasks too much fields and very difficult to revised a doc inside the soft

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

i don't know

Review Source

Response from Simple Technology

July 1, 2022

Hi Cecile, We are very sorry to hear you are having trouble navigating the system. We are continuously striving to optimise our UX for the best experience possible, so thank you for your feedback. Our customer success team will reach out to you soon to see how we can help you improve your experience, there is also a support and training team on hand to help. If you'd like, you can review our knowledge repository at the following link https://support.admation.com/hc/en-us and/or please send any suggestions to marketing.integration@simple.io. Thank you - Simple Marketing Team

SS

Stephanie S.  
Digital Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Like working in 1998"

September 10, 2019

2.0

I try to use it as least as possible, I have gone back to emailing all assets for approval to make it easier for the approver to access and view my "deliverables". If someone says to me "it's in Admation" I literally get a sense of dread. My poor manager has made it his almost full time job just trying to manage the mess that is admation and I get him to brief me via Jira. Which is double handling for him, but there was so much mis-communication and tasks falling into black holes when all our teams tried to use admation only. It has now added to our work load and is another thing we "have to do".

Pros

um nope, sorry, nothing comes to mind. Wow, you put a minimum character count for this field? Sad.

Cons

UI & design- Awful, extremely dated, feels like going back in time. UX- Complicated and unintuitive, so many elements on the interface seem redundant or meaningless and cannot be self interpreted. Features-limited and clunky. Multiple ambiguous steps required for simple tasks, features lacking for how our company is trying to use it (as a complete workflow and approvals system). I could go on, but I really don't have the time.

Review Source

Response from Simple Technology

September 17, 2019

Hi Stephanie, I'm sorry that you've had this experience with us. We're continuously working with our UX team to improve the customer experience across the platform. We've recently welcomed a new UX developer who should be pushing out a few great changes across the system before the end of the year. The character count sounds like something that's coming from your custom-briefs. This is customisable per your brand, and we could perhaps chat to your marketing manager about reducing or removing this character count altogether. If possible, I'd like to set up a call with you to document and perhaps iron out a few of these specific procedural issues you're experiencing on your end. If you'd like to get in touch, please don't hesitate to get in touch via support@admation.com to arrange a time to chat! Looking forward to hearing from you. Best wishes, Samantha

TS

Tim S.  
Business Analyst  
Marketing and Advertising  
Used the software for: 2+ years

### "Ease of use for Administration purposes"

June 22, 2022

5.0

Pros

The toolset available to me as a client-side administrator is vast - users, groups, task types, groups and assets - the list goes on! As an administrator user of Admation, I feel capable I can meet my businesses needs in terms of onboarding new users and managing our workflow categories.

Cons

Nothing obvious comes to mind in terms of this

Review Source

Response from Simple Technology

June 30, 2022

Hi Tim, We are so glad that you feel Admation is well equipped to help you manage your workload and responsibilities as an administrator! Even better to hear you have no obvious recommendations for improvement, however, if any do come to mind, please feel free to let us know at marketing.integration@simple.io. Thank you. - Simple Marketing Team.

KD

Kellie D.  
Buyers Assistant  
Retail  
Used the software for: 2+ years

### "na"

June 22, 2022

5.0

Na

Pros

Ease of use finding assets and searching via model number

Cons

Takes too long to upload images and to remove items from website

Review Source

Response from Simple Technology

July 1, 2022

Hi Kellie, Thanks for your feedback, our customer success team will be in touch with you to look closely at the issues you face. Our goal is to have the platform running as smoothly and as quickly as possible for all users. Any additional suggestions will be welcomed at marketing.integration@simple.io . Thank you. - Simple Marketing Team.

AP

Ashleigh P.  
Senior Copywriter  
Banking  
Used the software for: 6-12 months

### "Admation in Advertising"

December 18, 2018

5.0

We are solving the problem we have always had with our production/briefing process. Our creative team can now see who is working on what, when it is due, and log our time easily and efficiently. We were given (and still have the option of ongoing) instruction on how to use Admation and any quirks or difficulties were quickly ironed out by either our Production Managers or the Admation team. A great tool for busy creative agencies!

Pros

The transparency - I can easily see at a glance who has forwarded what task and when it is due. I can also see who has made or requested changes to my work, then easily forward it to our creative team. I also like the ability to view what my team are working on via the Resources tab.

Cons

As a copywriter I wish it had an editing tool that allowed me to highlight text and replace it with new copy (kind of like Adobe Writer). As it is now I can only draw a box or circle around text and re-write it in the box provided.

Review Source

Response from Simple Technology

September 16, 2019

Hi Ashleigh, Thanks for taking the time to review admation! We love that you're enjoying the increased transparency across your creative teams. We've been thinking about ways to improve on how PDF documents with large amounts of copy are annotated in admation, and this is a great suggestion! I'll definitely pass your feedback to the developers to discuss further. For any other questions or comments, please don't hesitate to email us via support@admation.com Best wishes, Samantha

ZH

Zoe H.  
PM  
Financial Services  
Used the software for: 2+ years

### "Admation"

June 22, 2022

3.0

Pros

Variety of functions seems extensive - the issue for us is how they are being used by our teams

Cons

Project management aspects work better for design teams rather than delivery teams

Review Source

Response from Simple Technology

July 1, 2022

Hi Zoe, Thank you for your feedback. We understand that getting a whole team aligned on ways of working can be frustrating, and challenging, but we strive to be there to help. We do offer personalised workshops and training, if it should be needed to help your teams enjoy the platform to its maximum potential. Our customer success team will be in touch, but in the meantime, please check out our knowledge repository at https://support.admation.com/hc/en-us. Any additional suggestions or feedback is also welcome at marketing.integration@simple.io. Thank you. - Simple Marketing Team.

cK

christina K.  
Graphic Designer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Review"

June 22, 2022

4.0

Pros

Able to comments on approvals and approves pages easily

Cons

Can we quite slow at times. The process to get into jobs are too long

Review Source

Response from Simple Technology

July 1, 2022

Hi Christina, We are so glad you're enjoying our approvals functionality. We take your feedback on board and do understand that slow load times can be frustrating, we are continuously working to improve the efficiency of the platform. Any other suggestions will be welcomed at marketing.integration@simple.io . Thank you. - Simple Marketing Team.

DS

Diksha S.  
Technical Support Analyst  
Insurance  
Used the software for: Less than 6 months

### "My review"

October 26, 2023

4.0

Not so good

Pros

Everyone's comments on my project and the communication was all aligned

Cons

User interface, hard to find where things are

Review Source

Response from Simple Technology

October 31, 2023

Hi Diksha, Thank you for sharing your experience with Admation. It's rewarding to hear that our platform has successfully facilitated aligned communication and comments on your project. These are key functionalities we've designed to streamline marketing approvals and manage creative projects efficiently. We appreciate your feedback on the user interface and understand that Admation is a feature rich solution serving a range of different users with different requirements. We are constantly working to improve our UI to offer a more intuitive experience. Admation has multiple features and ways to navigate tasks. A refresher training course has proven valuable for many of our users in becoming more comfortable with the system. Would you be interested in participating in one? Our Customer Support team will reach out to see if this would be of value to you and your team. Your feedback is vital for our continuous improvement, and we're committed to making Admation the go-to choice for marketing project management software.

MM

Mollie M.  
Lifecycle Campaign Manager  
Retail  
Used the software for: 2+ years

### "Admation"

June 22, 2022

4.0

Pros

Cross team communication approval is very easy and makes approving artwork simple and clear.

Cons

There is nothing i really dislike about the software. Overall use could be a little easier.

Review Source

Response from Simple Technology

July 1, 2022

Hi Mollie, What an amazing review! We always love to hear that users are having positive experiences with our platform. If you have any specific suggestions around improved usability, we would love to hear them at marketing.integration@simple.io. Thank you. - Simple Marketing Team.

VR

Verified Reviewer  
Senior Designer  
Retail  
Used the software for: 6-12 months

### "Good in theory"

December 17, 2018

3.0

While including solid end-to-end workflows, Admation lacks in stability.

Pros

I enjoy the purpose built nature of the platform that works well with the workflows of creative teams.

Cons

The common bugs and glitches which stifle efficiency, and the constant logging out if you have more than one Admation tab open.

Review Source

Response from Simple Technology

September 24, 2019

Hi there, Thanks for taking the time to review admation. We're sorry to hear that you've had this experience with us. Admation requires one tab to remain open at a time. If you require more than one tab open, I would recommend using another browser or in-cognito window to get around this. Let us know how you go! Best wishes, Samantha

OC

Olivia C.  
Designer  
Sporting Goods  
Used the software for: 2+ years

### "Good Foundation, Usability Can Be Improved"

December 18, 2018

3.0

Pros

\- very helpful for agencies, can divide reviews by levels which is helpful when numerous departments need to approve - helpful to track edits and see revisions - helpful to view entire project list

Cons

\- usability is a bit clunky, takes numerous clicks to get to your destination - often has bugs/is down for the day which is crippling when your entire team uses it - overall has a dated look and lacks ease of use

Review Source

Response from Simple Technology

September 25, 2019

Hi Olivia, Thanks for your honest review. We're glad to hear that you're enjoying the levels and feedback tracking functionality. We really appreciate your suggestions because they can help us improve the platform! We'll continue to monitor bugs and downtime across the system. Is there any particular workflow you're using when these occur? I'll also chat to our UX team about reducing the number of clicks in the system. Hopefully we can iron out a few of those issues in the system for you! Best wishes, Samantha

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