---
title: "vivenu Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about vivenu Software - reviews, pricing plans, popular comparisons to other Ticketing products and more."
source_url: "https://www.capterra.com/p/252372/vivenu/"
page_type: "product"
language: "en"
---

# 

 vivenu Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

vivenu

## What is vivenu?

vivenu is a headless ticketing API and infrastructure designed for enterprise event ticketing platform organizers, venues, and secondary ticketing software providers. Unlike traditional closed-loop marketplaces, vivenu offers a fully white label ticketing solution with open REST API access, ensuring 100% data ownership and GDPR compliance. Core capabilities include high volume ticketing system management, custom seat map generation (2D/3D), dynamic pricing algorithms, and multi-tenant architecture. vivenu replaces legacy systems for sports league ticketing solutions, festival ticketing platforms, and attractions requiring complex integrations with ERP, event ticketing crm, and stadium access control hardware. Supports global deployment with multi-currency ticketing platform and local payment gateway integration.

## What is vivenu used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Festival Management](https://www.capterra.com/festival-management-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for vivenu?[Manage this product listing](https://www.g2.com/products/vivenu-ticketing-platform/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### vivenu

5.0 (9)

VS.

[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (9)

Ease Of Use

4.8 (5,821)

Value For Money

5.0 (8)

Value For Money

4.9 (3,595)

Customer Service

5.0 (8)

Customer Service

4.9 (3,324)

## vivenu alternatives

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

[4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/114949/Eventbrite/)

[Fienta](https://www.capterra.com/p/171132/Fienta/)

[4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/)

Starting price

$0.40

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/171132/Fienta/)

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)

[4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/134828/TicketSource/)

[View all alternatives](https://www.capterra.com/p/252372/vivenu/alternatives/)

## FAQs about vivenu

Overview

### What company size and specific industries is vivenu built for?

vivenu is designed for enterprise and high-volume ticketing operators that need a scalable event ticketing platform. It is built for sports leagues, venues, and resellers that manage large ticket sales and complex event operations.

Features and Usability

### What are the key features of vivenu?

vivenu offers event ticketing and online ticketing with onsite ticketing, ticket reservations, and seating map management. It also includes barcode/ticket scanning, point of sale (POS), CRM, reporting/analytics, dynamic pricing, multi-currency support, customizable branding, GDPR compliance, API access, and third-party integrations.

Integrations

### Which third-party tools and platforms does vivenu integrate with?

vivenu integrates with 5 third-party tools for marketing, CRM, and commerce, including ActiveCampaign, HubSpot CRM, Mailchimp, Segment, and Shopify. These catalog integrations support customer data, email campaigns, analytics, and online sales connections across common business systems.

Getting Started and Support

### What training and onboarding options does vivenu offer?

vivenu provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and for checking product features or steps as needed.

Getting Started and Support

### What customer support options does vivenu offer?

vivenu provides email/help desk, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available here, so support quality, response times, and common frustrations cannot be assessed from the provided catalog data.

## Features

AI summary

Based on 3,861 Ticketing reviews

Capterra reviewers highlight these as the top features buyers look for in ticketing software:

-   **Event Ticketing** (**69%** of reviewers rated this feature as critical)
-   **Online Registration** (**61%**)
-   **Online Registration** (**61%**)

vivenu supports **Event Ticketing**, but it does not include **Online Registration**. Instead, it offers **Ticket Reservations** (**59%**), which still covers an important buyer need. While the system lacks **Online Registration**, **Ticket Reservations** can help businesses manage demand before purchase and organize access more effectively, giving teams a clearer way to handle attendee interest and ticket allocation.

Ticket Reservations

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Online Ticketing

5.0 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Allow users to buy and sell tickets online, register for events, and collect buyer information

Reporting/Analytics

4.6 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Third-Party Integrations

4.6 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Barcode/Ticket Scanning

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Multi-Currency

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

vivenu 15 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Event Ticketing: Manage tickets for specific events
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Multi-Currency: Manage and handle various international currencies
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Seating Map: For selection of seat at booking or check-in
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Reservations: Create and manage ticket reservations for various events

---

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Features

5.0 (9)

5.0

Based on 9 reviews

## Pricing

Value for money

5.0 (8)

### Starting price

Free trial not available

Value for money

5.0 (8)

5.0

Based on 8 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

Segment](https://www.capterra.com/p/150621/Segment/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (8)

5.0

Based on 8 reviews

## User reviews

Overall rating

5.0

Based on 9 reviews

Filter by rating

5(9)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ES

Eva S.

Eventmanagerin

Higher Education

### "Ticketing at its best!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2026

Vivenu ist der erste Ticketing-Dienstleister, mit dem ich bisher zusammengearbeitet habe und ich sehe absolut keine Notwendigkeit, mich hier anderweitig umzusehen. Sowohl das erste Kennenlernen, die Einführung ins System, der Support vor der Veranstaltung und auch am Eventtag selbst habe ich mich ausgesprochen gut aufgehoben gefühlt. Es hat alles reibungslos funktioniert, vom ersten Kennenlernen und Kontakt bis zum vor-Ort Check-In.

Pros

Das Backend ist sehr intuitiv, es gibt oft mehrere Möglichkeiten, um ans Ziel zu kommen. Das ist klasse. Außerdem sind sowohl mein Ansprechpartner als auch der Support quasi jederzeit erreichbar, immer sehr nett, hilfsbereit und haben innerhalb kürzester eine Lösung parat. Die Zusammenarbeit ist wirklich top!

Cons

Wenn es etwas Negatives gäbe, würde ich davon berichten. Allerdings kann ich nur eine uneingeschränkte Empfehlung geben! Alles super! Immer wieder gerne.

Switched from

[Höme Ticketing](https://www.capterra.com/p/10041735/Home-Ticketing/)

Wir mussten aufgrund interner Gegebenheiten wechseln.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

Leif B.

CEO

Entertainment

### "Baltic-Wave"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2026

We operate a beach club in Timmendorfer Strand called Baltic Wave (baltic-wave.de) and handle all our ticket sales through vivenu. From setting up the ticket shop to integrating it with our own domain and day-to-day operations, everything went smoothly. We’d especially like to highlight the support

Pros

fast response times, knowledgeable representatives, and real solutions instead of standard replies. Even with last-minute requests, we always received straightforward assistance. The platform itself is intuitive, highly customizable, and runs smoothly even during peak visitor traffic. We highly recommend it to any event organizer looking for a professional ticketing solution with personalized support!

Cons

We have absolutely no problems and are extremely satisfied. We would recommend Vivenu to anyone! From our perspective, there are no negative aspects.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CK

Chris K.

Associate Athletic Director

Higher Education

### "Great Ticketing Platform for Organizations of All Sizes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2026

Switching to Vivenu has been an absolute game-changer for our organization. The backend is incredibly intuitive and robust, giving us full control over event setup, seating charts, and real-time data without any technical headaches. Our ticket buyers enjoy an equally seamless experience. The checkout process is clean, fast, and completely frictionless across both desktop and mobile, which has noticeably improved our end-user satisfaction and conversion rates. What truly sets Vivenu apart, however, is their phenomenal customer service team. They are incredibly responsive, knowledgeable, and genuinely invested in our success, making them feel like a true partner rather than just a software vendor. Highly recommended!

Pros

What I appreciate most about Vivenu is the perfect balance it strikes between powerful customization and total simplicity. The backend dashboard is incredibly intuitive, allowing us to manage complex seating charts, adjust ticketing tiers, and access real-time data insights instantly without needing a dedicated IT team. Furthermore, the end-user checkout is remarkably fast and clean, which has significantly reduced cart abandonment and kept our ticket buyers happy from start to finish.

Cons

If there is one area that could use refinement, it is the initial learning curve associated with some of the platform's more advanced, granular features. Because the system is so highly customizable and offers an extensive array of developer-forward tools, it can occasionally feel a bit overwhelming for newer team members during the onboarding phase. While their excellent customer support team always helps us navigate these complexities quickly, a slightly more guided in-app tutorial for the deepest settings would make the setup process flawless.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FO

Femi O.

Project Lead

Performing Arts

### "Highly recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2026

Pros

Very User friendly, accessible and consistent good customer service. Plus it looks good both on the back and front end.

Cons

Takes a bit of time to get one's mind around some of the finer details for the platform, however their Wiki and their Customer service team are really helpful and quick,

Switched from

[Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)

Needed a white label platform that could be fully customisable for our business.

Alternatives considered

[AXS2LMS](https://www.capterra.com/p/191530/AXS2LMS/)

[Ticket Fairy](https://www.capterra.com/p/10044148/Ticket-Fairy/)

[Little Box Office](https://www.capterra.com/p/125234/The-Little-Box-Office/)

[Eventcube](https://www.capterra.com/p/193900/Eventcube/)

[Oveit](https://www.capterra.com/p/156924/Oveit/)

Reasons for choosing vivenu

in comparison to Vivenu - due to lack of full customisation, integration access and user experience for audiences.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DF

Devin F.

Manager of Ticket Sales

Sports

### "Vivenu Ticketing Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2026

Vivenu has been a great platform to promote events, sell tickets, and ease the customer checkout process. It has also been super helpful for tracking data and getting information out to customers.

Pros

Customer User Friendly Event Organizer Friendly Customizable Great for Data Tracking Great Team Support Staff with \[sensitive content hidden\] If you make a mistake it is easy to fix Easy to learn the platform

Cons

During the early stages of using Vivenu, I have not found anything to dislike about the platform. It has been super useful and easy to learn.

Switched from

[TicketReturn](https://www.capterra.com/p/30750/ProTicket/)

TicketReturn was very hard for our customers to navigate and access their tickets from.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kevin C.

Park Operations Superintendent

Government Administration

### "Park Agency with great experience so far!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2026

We recently completed our first year using vivenu as our ticketing platform for our three holiday light shows, and the experience has been excellent. From the beginning, the vivenu team provided outstanding customer service and support. The onboarding process was smooth, and they made it easy to build and customize our events to meet our specific needs. Whenever issues arose, their team was responsive and worked collaboratively with us to find effective solutions. One thing that really stood out was their commitment to our success. They even conducted an on-site visit to help ensure our events launched smoothly and that all systems were operating properly. That level of hands-on support gave our team confidence and contributed to a successful season. Based on our experience, I would highly recommend vivenu to organizations looking for a flexible and customer-focused ticketing solution. We are excited to continue building on what we started this year and look forward to implementing additional improvements and enhancements together in the seasons ahead.

Pros

One thing that really stood out was their commitment to our success. They even conducted an on-site visit to help ensure our events launched smoothly and that all systems were operating properly. That level of hands-on support gave our team confidence and contributed to a successful season.

Cons

Reporting was a challenge at first, but we worked with Vivenu on new reports so staff were getting everything we needed to.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

We are government and we put it out for bid.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing vivenu

Price, better tech, and customer service/support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WT

Wes T.

Director of Business Ops

Sports

### "PG Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2026

The experience has been 1st class service + a smooth integration across over 28 different regions in the country. Customers have loved the convenience factor.

Pros

Speed and ease at the gates, technology and API connections to customize the institutional needs, shopify integration, customer information.

Cons

Nothing comes to mind - vivenu has been the best and only solution to show PG they could handle the volume of their events + easibility for customer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Anna S.

Manager of Digital Platforms

Events Services

### "Flexible Ticketing Platform with Excellent Customer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 25, 2026

My overall experience with vivenu has been very positive. I really appreciate how the product is constantly evolving and improving based on customer feedback and needs. The platform is highly flexible and enables us to set up many different scenarios independently, without requiring development support. I also value how data-oriented the system is — from reporting capabilities to API connectivity, everything is well tracked and customizable to fit our reporting needs.

Pros

What I like most about vivenu is the customer support and the overall approach of the account managers towards clients. The team is always very helpful, responsive, and willing to solve any issue or request we have. The product itself is very flexible and reliable, allowing us to manage multiple ticketing use cases and scenarios efficiently.

Cons

During the onboarding process, it took me some time to fully navigate and understand the platform. However, with the help of the vivenu Wiki and customer support team, I was able to learn the system quickly and comfortably.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Brenden C.

CTO

Computer Software

### "Top in class ticketing tool for smaller to medium companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 10, 2024

Pros

The user interface is intuitive and easy to use. Which is a huge change in the outdated world of ticketing. The feature set is also pretty complete.

Cons

The Best Available Seating algorithm can not yet cover all cases.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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