# vivenu Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about vivenu Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/252372/vivenu --- # vivenu Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) vivenu ## What is vivenu? vivenu is a headless ticketing API and infrastructure designed for enterprise event ticketing platform organizers, venues, and secondary ticketing software providers. Unlike traditional closed-loop marketplaces, vivenu offers a fully white label ticketing solution with open REST API access, ensuring 100% data ownership and GDPR compliance. Core capabilities include high volume ticketing system management, custom seat map generation (2D/3D), dynamic pricing algorithms, and multi-tenant architecture. vivenu replaces legacy systems for sports league ticketing solutions, festival ticketing platforms, and attractions requiring complex integrations with ERP, event ticketing crm, and stadium access control hardware. Supports global deployment with multi-currency ticketing platform and local payment gateway integration. ## What is vivenu used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for vivenu?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://vivenu.com/&name=vivenu) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### vivenu 5.0 (7) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.8 (5,785) Value For Money 5.0 (6) Value For Money 4.9 (3,566) Customer Service 5.0 (6) Customer Service 4.9 (3,294) ## vivenu alternatives [4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (273)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/252372/vivenu/alternatives/) ## FAQs about vivenu Overview ### What company size and specific industries is vivenu built for? vivenu is designed for enterprise organizations that handle high-volume ticketing, especially sports leagues, venues, and ticket resellers. It fits businesses that need an event ticketing platform built for large-scale operations and complex sales environments rather than small, low-volume ticketing use cases. Features and Usability ### What are the key features of vivenu? vivenu offers online ticketing and onsite ticketing, plus seating map and barcode/ticket scanning for event admissions. Core commerce features include dynamic pricing, multi-currency, ticket reservations, and point of sale (POS). It also includes customizable branding, API access, GDPR compliance, reporting/analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does vivenu integrate with? vivenu integrates with 5 third-party tools, including marketing and CRM platforms such as ActiveCampaign, HubSpot CRM, Mailchimp, and Segment, plus ecommerce platform Shopify. These catalog integrations support customer data, email marketing, and commerce connections across the ticketing workflow. Getting Started and Support ### What training and onboarding options does vivenu offer? vivenu provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, workflows, and setup steps. Getting Started and Support ### What customer support options does vivenu offer? vivenu provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available in the catalog data, so user experience, response speed, and helpfulness cannot be assessed from reviews. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Ticketing 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Allow users to buy and sell tickets online, register for events, and collect buyer information Third-Party Integrations 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Barcode/Ticket Scanning 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Reporting/Analytics 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Multi-Currency 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage and handle various international currencies Ticket Reservations 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events vivenu 13 features Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Add customized logos and colors to align with company branding Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Ensure compliance with the General Data Protection Regulation protocols Manage and handle various international currencies Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept and process customer payments for products or services using hardware and software View and track pertinent metrics to find patterns and gain insights from data For selection of seat at booking or check-in Set up connections to third-party platforms to improve business processes Create and manage ticket reservations for various events Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 5.0 (6) Value for money 5.0 (6) 5.0 Based on 6 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Segment](https://www.capterra.com/p/150621/Segment/) ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CK Chris K. Associate Athletic Director Higher Education ### "Great Ticketing Platform for Organizations of All Sizes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2026 Switching to Vivenu has been an absolute game-changer for our organization. The backend is incredibly intuitive and robust, giving us full control over event setup, seating charts, and real-time data without any technical headaches. Our ticket buyers enjoy an equally seamless experience. The checkout process is clean, fast, and completely frictionless across both desktop and mobile, which has noticeably improved our end-user satisfaction and conversion rates. What truly sets Vivenu apart, however, is their phenomenal customer service team. They are incredibly responsive, knowledgeable, and genuinely invested in our success, making them feel like a true partner rather than just a software vendor. Highly recommended! Pros What I appreciate most about Vivenu is the perfect balance it strikes between powerful customization and total simplicity. The backend dashboard is incredibly intuitive, allowing us to manage complex seating charts, adjust ticketing tiers, and access real-time data insights instantly without needing a dedicated IT team. Furthermore, the end-user checkout is remarkably fast and clean, which has significantly reduced cart abandonment and kept our ticket buyers happy from start to finish. Cons If there is one area that could use refinement, it is the initial learning curve associated with some of the platform's more advanced, granular features. Because the system is so highly customizable and offers an extensive array of developer-forward tools, it can occasionally feel a bit overwhelming for newer team members during the onboarding phase. While their excellent customer support team always helps us navigate these complexities quickly, a slightly more guided in-app tutorial for the deepest settings would make the setup process flawless. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FO Femi O. Project Lead Performing Arts ### "Highly recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 Pros Very User friendly, accessible and consistent good customer service. Plus it looks good both on the back and front end. Cons Takes a bit of time to get one's mind around some of the finer details for the platform, however their Wiki and their Customer service team are really helpful and quick, Switched from [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) Needed a white label platform that could be fully customisable for our business. Alternatives considered [AXS2LMS](https://www.capterra.com/p/191530/AXS2LMS/) [Ticket Fairy](https://www.capterra.com/p/10044148/Ticket-Fairy/) [Little Box Office](https://www.capterra.com/p/125234/The-Little-Box-Office/) [Eventcube](https://www.capterra.com/p/193900/Eventcube/) [Oveit](https://www.capterra.com/p/156924/Oveit/) Reasons for choosing vivenu in comparison to Vivenu - due to lack of full customisation, integration access and user experience for audiences. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Devin F. Manager of Ticket Sales Sports ### "Vivenu Ticketing Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Vivenu has been a great platform to promote events, sell tickets, and ease the customer checkout process. It has also been super helpful for tracking data and getting information out to customers. Pros Customer User Friendly Event Organizer Friendly Customizable Great for Data Tracking Great Team Support Staff with \[sensitive content hidden\] If you make a mistake it is easy to fix Easy to learn the platform Cons During the early stages of using Vivenu, I have not found anything to dislike about the platform. It has been super useful and easy to learn. Switched from [TicketReturn](https://www.capterra.com/p/30750/ProTicket/) TicketReturn was very hard for our customers to navigate and access their tickets from. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kevin C. Park Operations Superintendent Government Administration ### "Park Agency with great experience so far!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 We recently completed our first year using vivenu as our ticketing platform for our three holiday light shows, and the experience has been excellent. From the beginning, the vivenu team provided outstanding customer service and support. The onboarding process was smooth, and they made it easy to build and customize our events to meet our specific needs. Whenever issues arose, their team was responsive and worked collaboratively with us to find effective solutions. One thing that really stood out was their commitment to our success. They even conducted an on-site visit to help ensure our events launched smoothly and that all systems were operating properly. That level of hands-on support gave our team confidence and contributed to a successful season. Based on our experience, I would highly recommend vivenu to organizations looking for a flexible and customer-focused ticketing solution. We are excited to continue building on what we started this year and look forward to implementing additional improvements and enhancements together in the seasons ahead. Pros One thing that really stood out was their commitment to our success. They even conducted an on-site visit to help ensure our events launched smoothly and that all systems were operating properly. That level of hands-on support gave our team confidence and contributed to a successful season. Cons Reporting was a challenge at first, but we worked with Vivenu on new reports so staff were getting everything we needed to. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We are government and we put it out for bid. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing vivenu Price, better tech, and customer service/support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WT Wes T. Director of Business Ops Sports ### "PG Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 The experience has been 1st class service + a smooth integration across over 28 different regions in the country. Customers have loved the convenience factor. Pros Speed and ease at the gates, technology and API connections to customize the institutional needs, shopify integration, customer information. Cons Nothing comes to mind - vivenu has been the best and only solution to show PG they could handle the volume of their events + easibility for customer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Anna S. Manager of Digital Platforms Events Services ### "Flexible Ticketing Platform with Excellent Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 25, 2026 My overall experience with vivenu has been very positive. I really appreciate how the product is constantly evolving and improving based on customer feedback and needs. The platform is highly flexible and enables us to set up many different scenarios independently, without requiring development support. I also value how data-oriented the system is — from reporting capabilities to API connectivity, everything is well tracked and customizable to fit our reporting needs. Pros What I like most about vivenu is the customer support and the overall approach of the account managers towards clients. The team is always very helpful, responsive, and willing to solve any issue or request we have. The product itself is very flexible and reliable, allowing us to manage multiple ticketing use cases and scenarios efficiently. Cons During the onboarding process, it took me some time to fully navigate and understand the platform. However, with the help of the vivenu Wiki and customer support team, I was able to learn the system quickly and comfortably. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Brenden C. CTO Computer Software ### "Top in class ticketing tool for smaller to medium companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 10, 2024 Pros The user interface is intuitive and easy to use. Which is a huge change in the outdated world of ticketing. The feature set is also pretty complete. Cons The Best Available Seating algorithm can not yet cover all cases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.