--- title: "AWS Direct Connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AWS Direct Connect Software - reviews, pricing plans, popular comparisons to other Virtual Private Server products and more." source_url: "https://www.capterra.com/p/252432/AWS-Direct-Connect/" page_type: "product" language: "en" --- # AWS Direct Connect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AWS Direct Connect ## What is AWS Direct Connect? AWS Direct Connect provides dedicated network connections between your premises and AWS. This platform helps you reduce network costs, increase bandwidth throughput, and provide a more consistent network experience than internet-based connections. AWS Direct Connect allows you to establish private connectivity between AWS and your data center, office, or colocation environment. It offers a range of port speeds to meet different bandwidth needs. ## What is AWS Direct Connect used for? [Virtual Private Server](https://www.capterra.com/virtual-private-server-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AWS Direct Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aws.amazon.com/?nc2=h_lg&name=AWS Direct Connect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AWS Direct Connect 4.0 (2) VS. [### Vultr](https://www.capterra.com/p/228645/Vultr/) [4.5 (40)](https://www.capterra.com/p/228645/Vultr/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.6 (40) Value For Money 3.5 (2) Value For Money 4.4 (38) Customer Service 4.0 (1) Customer Service 4.1 (37) ## AWS Direct Connect alternatives [vSphere](https://www.capterra.com/p/93512/VMware-Horizon/) [4.7 (433)](https://www.capterra.com/p/93512/VMware-Horizon/reviews/) Starting price $576.96 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/93512/VMware-Horizon/) Highest Rated [THE.Hosting](https://www.capterra.com/p/10035353/THE-Hosting/) [5.0 (6)](https://www.capterra.com/p/10035353/THE-Hosting/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10035353/THE-Hosting/) [Dreamhost VPS](https://www.capterra.com/p/237876/Dreamhost-VPS/) [3.9 (8)](https://www.capterra.com/p/237876/Dreamhost-VPS/#reviews) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237876/Dreamhost-VPS/) [Linode](https://www.capterra.com/p/210618/Linode/) [4.6 (22)](https://www.capterra.com/p/210618/Linode/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210618/Linode/) ## FAQs about AWS Direct Connect Overview ### What company size and specific industries is AWS Direct Connect built for? AWS Direct Connect is designed for small to midsize businesses, technology companies, developers, and IT professionals that need direct network connectivity to AWS. Features and Usability ### What are the key features of AWS Direct Connect? AWS Direct Connect offers configuration management, dedicated virtual resources, monitoring, and performance management for private network connections to AWS. It also includes SSL security and security tools for controlling traffic and protecting data in transit across the connection. Getting Started and Support ### What training and onboarding options does AWS Direct Connect offer? AWS Direct Connect provides documentation for teams getting started. Documentation offers written reference material for setup steps, configuration details, and ongoing guidance when reviewing connection options and related features. Getting Started and Support ### What customer support options does AWS Direct Connect offer? AWS Direct Connect provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users direct contact, self-service guidance, and community-style answers for common setup and connectivity questions. No reviewer feedback is available here, so support quality, response times, and helpfulness cannot be assessed. ## Features AI summary Based on 282 Virtual Private Server reviews Capterra data shows that buyers of Virtual Private Server solutions rank the following features as their top priorities: - **Performance Management** (**48%** of reviewers rated this feature as critical) - **Website Hosting** (**53%**) - **Virtual Server** (**67%**) AWS Direct Connect includes **Performance Management**. However, it does not offer **Website Hosting** or **Virtual Server**. Its support for **Performance Management** helps businesses monitor connection quality, track network behavior, and maintain more consistent infrastructure operations, providing teams with better visibility into system performance and day-to-day reliability. Performance Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems Dedicated Virtual Resources 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Offers dedicated resources like RAM, CPU, bandwidth, and storage for managing hosting, software installation, and other operations. Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Security Tools Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access AWS Direct Connect 6 features ### All Features - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Dedicated Virtual Resources: Offers dedicated resources like RAM, CPU, bandwidth, and storage for managing hosting, software installation, and other operations. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access --- Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 3.5 (2) Value for money 3.5 (2) 3.5 Based on 2 reviews ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NK Nana Kwame M. Teaching Assistant Education Management ### "AWS Direct Connect is high performing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 19, 2023 Though it is expensive, they compensate us with the high performance of our connections. Pros Having dedicated connectivity ultimately leads to the high performance of this software and it integrates with the other AWS services. Cons It is quite expensive than the current hack that we were using before we switched to it. Switched from [Megaport](https://www.capterra.com/p/199268/Megaport/) [Interconnection Oriented Architecture](https://www.capterra.com/p/168864/IOA/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pawel W. Software Engineer Computer Software ### "AWS DirectConnect to decrease network latency" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 8, 2022 Pros AWS DirectConnect is a very sophisticated tool for systems requiring private and low latency connection with AWS services. I had the opportunity to maintain the AWS DirectConnect usage in the system and it indeed decreased the latency metrics in the system. Cons This is very sophisticated feature that might be replaced with for example Amazon VPC (for privacy requirements). I would rather lean on using this feature for achieving low latency systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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