# Bidsquare Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bidsquare Cloud the right Auction solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/252465/Bidsquare-Cloud/reviews

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Bidsquare Cloud

4.5 (10)

[View alternatives](https://www.capterra.com/p/252465/Bidsquare-Cloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Bidsquare Cloud

Ease of use

4.5

Customer Service

4.6

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JN

Julie N.  
Managing Director  
Consumer Goods  
Used the software for: 1-2 years

### "Bidsquare Cloud Feedback"

December 23, 2024

4.0

I like using Bidsquare Cloud because for me, it has been a great tool to get our auctions up and loaded. However, I have a hard time training my team because of all of the little quirks that they have to remember and ultimately forget so there is always a lot of clean up that has to happen. Ultimately, I am happy with Bidsquare Cloud, but hope that some of the little details can be ironed out to make using it much more straight forward and user friendly.

Pros

I like that Bidsquare Cloud is mostly intuitive when using the most needed aspects of the Cloud. Once a team member has been trained on the basics, they can navigate on their own, with little oversight.

Cons

Once you start getting into more details of the program, Bidsquare Cloud starts to be less intuitive and has certain quirks that are difficult to use, such as the go back button to a previous screen or lotting the auction, or the format of the catalog. The consignment area versus the user area is also time consuming to flip back and forth from. The upload of results from Live Auctioneers to Bidsquare has been tough and the clerking screen during live auctions can be confusing for our clerks.

Alternatives considered

[Auction Flex](https://www.capterra.com/p/92367/Auction-Flex/)

Reason for choosing Bidsquare Cloud

I liked the team that I spoke with from Bidsquare and found that they were more welcoming and knowledgable.

Review Source

RD

Rachel D.  
President  
Fine Art  
Used the software for: 1-2 years

### "Bidsquare review"

December 17, 2024

4.0

Very good, have had quick response when we do encounter a problem

Pros

That everything is integrated, buyers, consignors, all the report features and record keeping Great response from support team

Cons

Having to change bidder platform, wish we can add our reference number into the reports and easier way to download other platforms The monthly maintenance fee is a little high for smaller auction houses such as myself.

Switched from

[Auction Mobility Auction Software](https://www.capterra.com/p/170810/White-Labeled-Auction-Software/)

Lack of support team response and very limited ability to manage auctions and inventory

Review Source

FG

Fred G.  
CEO  
Retail  
Used the software for: 1-2 years

### "Experience as user"

December 13, 2024

3.0

fair to good. Overall too many hours wasted due to crashes and slow processing speed

Pros

Quick responses. Good look and feel. Team tries

Cons

Very slow compared to other sites. Processing takes 6 to 15 seconds for every change. Creates many hours of extra team time . Substandard auctioneers screen. Auction sequencing module has to be restarted constantly. Sequence changes do not always hold.

Switched from

[Auction Flex](https://www.capterra.com/p/92367/Auction-Flex/)

cost and ease of use. Support and hope for better speed

Review Source

TG

Tracie G.  
VP of Eastern Operations  
Food & Beverages  
Used the software for: 6-12 months

### "Great Data and Support!"

December 16, 2024

4.0

Great experience, the support team is very responsive and they rae open to customizing the site to your needs.

Pros

Flexibility of the site and auction data provided

Cons

It never seems to behave properly all the time-there always seems to be some kind of issue with each auction.

Switched from

[Auction Mobility Auction Software](https://www.capterra.com/p/170810/White-Labeled-Auction-Software/)

AM did not provide us with much post auction data and had no plans to make this available.

Review Source

MM

Mia M.  
Auction Manager  
Fine Art  
Used the software for: Less than 6 months

### "Best Auction System"

June 18, 2024

5.0

Overall experience has been great. Everyone I have worked with for onboarding has been very helpful and knowledgeable with the system. They understand what they're doing and still coming up with ideas to improve.

Pros

They're very helpful and have better tools than their competitors. They listen to clients ideas to make things better as well

Cons

Nothing really. They are more expensive than their competitors, but make it up with modern technology and what they offer.

Switched from

[Auction Flex](https://www.capterra.com/p/92367/Auction-Flex/)

Because AuctionFlex is outdated. They don't offer a barcode system, or a qr code system. They haven't updated anything. Their support is less than helpful and mostly unresponsive.

Review Source

JA

Jacqueline A.  
Auction house Administrator  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "Auction house to full house. "

December 13, 2024

5.0

Overall bid square is manageable for the business and helped us expand.

Pros

I like the connect ability to my website platform that bid square supports it too. Like if I change something in the bid square platform, my website also reflects the changes that were made.

Cons

The platforms has some issues with % of website links

Review Source

rD

rutuka D.  
Marketing  
Internet  
Used the software for: Less than 6 months

### "Best Online Auction Software"

November 13, 2024

5.0

Bidsquare Cloud provides a comprehensive digital platform designed for seamless auction management. It simplifies cataloging, payments, reporting, and inventory tasks with user-friendly tools. The platform’s design supports efficiency and scalability, ideal for auction houses of all sizes. Overall, Bidsquare Cloud enhances both user experience and operational efficiency.

Pros

What I liked most about Bidsquare Cloud's Inventory Management Software is its ease of use and powerful organization features. It simplifies cataloging, making it easier to manage extensive inventories.

Cons

Bidsquare Cloud may initially seem complex due to its range of features, but the platform is user-friendly with a bit of orientation. Some users may find the setup time longer than expected, yet the robust capabilities make it worthwhile.

Review Source

SF

Sarah F.  
Registrar  
Arts and Crafts  
Used the software for: Less than 6 months

### "HappyBidder"

December 12, 2024

5.0

Satisfied yams will continue to use happily

Pros

Ease of use and great customer service staff

Cons

Set up was a little complicated and needed a few tries to get it right.

Review Source

cS

charles S.  
Manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "Bidsquare"

February 17, 2023

5.0

Pros

The onboarding team was very helpful. \[sensitive content hidden\] especially was a dream to work with and clearly explained the setup every step of the way.The backend dashboard is easy and clear to navigate. Billing users is clear to understand. Creating and managing auctions are straight forward.If you want to Whitelabel for an auction this is a great and reasonably priced solution.

Cons

I wish there were more clear FAQ and guidebook. A video series would be nice to onboard staff. In the Auction tab. When viewing a specific auction it would be great to be able to add custom filters to the main display page. For example, I would love to be able to see what the piece sold for and what we paid for it at a glance instead of having to click on the product page.

Review Source

DM

Deirdre M.  
President  
Furniture  
Used the software for: 6-12 months

### "Wonderful option for Auction Houses"

October 7, 2022

5.0

Bidsquare Cloud is embedded right into our website, which allows customers to easily click through to online bidding, rather than have to go onto another website.

Pros

We love how seamlessly this product works with Bidsquare's online bidding platform.

Cons

We'd love to be able see more easily how many bids and purchases (or what %) are on Bidsquare Cloud vs. the main platform.

Review Source

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