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Bidsquare Cloud Reviews
Pros
I like using Bidsquare Cloud because for me, it has been a great tool to get our auctions up and loaded.
I like the connect ability to my website platform that bid square supports it too. Like if I change something in the bid square platform, my website also reflects the changes that were made.
Cons
The upload of results from Live Auctioneers to Bidsquare has been tough and the clerking screen during live auctions can be confusing for our clerks.
Overall too many hours wasted due to crashes and slow processing speed.
Showing Most Helpful
Showing 10 of 10 reviews
"Bidsquare Cloud Feedback"
Overall: I like using Bidsquare Cloud because for me, it has been a great tool to get our auctions up and loaded. However, I have a hard time training my team because of all of the little quirks that they have to remember and ultimately forget so there is always a lot of clean up that has to happen. Ultimately, I am happy with Bidsquare Cloud, but hope that some of the little details can be ironed out to make using it much more straight forward and user friendly.
Pros: I like that Bidsquare Cloud is mostly intuitive when using the most needed aspects of the Cloud. Once a team member has been trained on the basics, they can navigate on their own, with little oversight.
Cons: Once you start getting into more details of the program, Bidsquare Cloud starts to be less intuitive and has certain quirks that are difficult to use, such as the go back button to a previous screen or lotting the auction, or the format of the catalog. The consignment area versus the user area is also time consuming to flip back and forth from. The upload of results from Live Auctioneers to Bidsquare has been tough and the clerking screen during live auctions can be confusing for our clerks.
"Great Data and Support!"
Overall: Great experience, the support team is very responsive and they rae open to customizing the site to your needs.
Pros: Flexibility of the site and auction data provided
Cons: It never seems to behave properly all the time-there always seems to be some kind of issue with each auction.
"Experience as user"
Overall: fair to good. Overall too many hours wasted due to crashes and slow processing speed
Pros: Quick responses. Good look and feel. Team tries
Cons: Very slow compared to other sites. Processing takes 6 to 15 seconds for every change. Creates many hours of extra team time . Substandard auctioneers screen. Auction sequencing module has to be restarted constantly. Sequence changes do not always hold.
"Bidsquare review"
Overall: Very good, have had quick response when we do encounter a problem
Pros: That everything is integrated, buyers, consignors, all the report features and record keeping Great response from support team
Cons: Having to change bidder platform, wish we can add our reference number into the reports and easier way to download other platforms The monthly maintenance fee is a little high for smaller auction houses such as myself.
"Best Auction System"
Overall: Overall experience has been great. Everyone I have worked with for onboarding has been very helpful and knowledgeable with the system. They understand what they're doing and still coming up with ideas to improve.
Pros: They're very helpful and have better tools than their competitors. They listen to clients ideas to make things better as well
Cons: Nothing really. They are more expensive than their competitors, but make it up with modern technology and what they offer.
"Auction house to full house. "
Overall: Overall bid square is manageable for the business and helped us expand.
Pros: I like the connect ability to my website platform that bid square supports it too. Like if I change something in the bid square platform, my website also reflects the changes that were made.
Cons: The platforms has some issues with % of website links
"Best Online Auction Software"
Overall: Bidsquare Cloud provides a comprehensive digital platform designed for seamless auction management. It simplifies cataloging, payments, reporting, and inventory tasks with user-friendly tools. The platform’s design supports efficiency and scalability, ideal for auction houses of all sizes. Overall, Bidsquare Cloud enhances both user experience and operational efficiency.
Pros: What I liked most about Bidsquare Cloud's Inventory Management Software is its ease of use and powerful organization features. It simplifies cataloging, making it easier to manage extensive inventories.
Cons: Bidsquare Cloud may initially seem complex due to its range of features, but the platform is user-friendly with a bit of orientation. Some users may find the setup time longer than expected, yet the robust capabilities make it worthwhile.
"HappyBidder"
Overall: Satisfied yams will continue to use happily
Pros: Ease of use and great customer service staff
Cons: Set up was a little complicated and needed a few tries to get it right.
"Bidsquare"
Pros: The onboarding team was very helpful. [sensitive content hidden] especially was a dream to work with and clearly explained the setup every step of the way.The backend dashboard is easy and clear to navigate. Billing users is clear to understand. Creating and managing auctions are straight forward.If you want to Whitelabel for an auction this is a great and reasonably priced solution.
Cons: I wish there were more clear FAQ and guidebook. A video series would be nice to onboard staff. In the Auction tab. When viewing a specific auction it would be great to be able to add custom filters to the main display page. For example, I would love to be able to see what the piece sold for and what we paid for it at a glance instead of having to click on the product page.
"Wonderful option for Auction Houses"
Overall: Bidsquare Cloud is embedded right into our website, which allows customers to easily click through to online bidding, rather than have to go onto another website.
Pros: We love how seamlessly this product works with Bidsquare's online bidding platform.
Cons: We'd love to be able see more easily how many bids and purchases (or what %) are on Bidsquare Cloud vs. the main platform.