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Bidsquare Cloud

Reviews of Bidsquare Cloud

4.5 (10)
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Bidsquare Cloud Reviews

Showing all 10 reviews
Overall
4.5
Ease of Use
4.5
Customer Service
4.6

About Bidsquare Cloud

Bidsquare Cloud: Transforming the Auction Process with Innovation and Control Bidsquare Cloud is an integration of Inventory Management Software and Custom White Label to provide a unified auction management software solution. Inventory Management Software (Bidsquare Vault) - Handle consignments with ease, from cataloging to payment. - Maximize efficiency and stay informed with real time data automation. - Streamlined system for tracking inventory, consignors, and consignments. - Integrated invoicing and shipping platform. White Label - Your Personalized Auction Platform - Seamlessly integrate a custom auction platform into your existing site so you can host auctions on your own website. - Eliminate third-party fees and maximize your profits. - Enhance bidder engagement and take full control of your own auctions. Never miss out on a bid with mobile bidding on your own custom mobile app. Learn more about Bidsquare Cloud

Pros

  • I like using Bidsquare Cloud because for me, it has been a great tool to get our auctions up and loaded.

  • I like the connect ability to my website platform that bid square supports it too. Like if I change something in the bid square platform, my website also reflects the changes that were made.

Cons

  • The upload of results from Live Auctioneers to Bidsquare has been tough and the clerking screen during live auctions can be confusing for our clerks.

  • Overall too many hours wasted due to crashes and slow processing speed.

Showing Most Helpful

Showing 10 of 10 reviews

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Julie N.
Managing Director
Consumer Goods, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
December 23, 2024

"Bidsquare Cloud Feedback"

Overall: I like using Bidsquare Cloud because for me, it has been a great tool to get our auctions up and loaded. However, I have a hard time training my team because of all of the little quirks that they have to remember and ultimately forget so there is always a lot of clean up that has to happen. Ultimately, I am happy with Bidsquare Cloud, but hope that some of the little details can be ironed out to make using it much more straight forward and user friendly.

Pros: I like that Bidsquare Cloud is mostly intuitive when using the most needed aspects of the Cloud. Once a team member has been trained on the basics, they can navigate on their own, with little oversight.

Cons: Once you start getting into more details of the program, Bidsquare Cloud starts to be less intuitive and has certain quirks that are difficult to use, such as the go back button to a previous screen or lotting the auction, or the format of the catalog. The consignment area versus the user area is also time consuming to flip back and forth from. The upload of results from Live Auctioneers to Bidsquare has been tough and the clerking screen during live auctions can be confusing for our clerks.

Alternatives Considered: Auction Flex
Reasons for Choosing Bidsquare Cloud: I liked the team that I spoke with from Bidsquare and found that they were more welcoming and knowledgable.
Tracie G.
VP of Eastern Operations
Food & Beverages, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 16, 2024

"Great Data and Support!"

Overall: Great experience, the support team is very responsive and they rae open to customizing the site to your needs.

Pros: Flexibility of the site and auction data provided

Cons: It never seems to behave properly all the time-there always seems to be some kind of issue with each auction.

Reasons for Switching to Bidsquare Cloud: AM did not provide us with much post auction data and had no plans to make this available.
Fred G.
CEO
Retail, 1-10 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
4.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
December 13, 2024

"Experience as user"

Overall: fair to good. Overall too many hours wasted due to crashes and slow processing speed

Pros: Quick responses. Good look and feel. Team tries

Cons: Very slow compared to other sites. Processing takes 6 to 15 seconds for every change. Creates many hours of extra team time . Substandard auctioneers screen. Auction sequencing module has to be restarted constantly. Sequence changes do not always hold.

Switched From: Auction Flex
Reasons for Switching to Bidsquare Cloud: cost and ease of use. Support and hope for better speed
Rachel D.
President
Fine Art, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
December 17, 2024

"Bidsquare review"

Overall: Very good, have had quick response when we do encounter a problem

Pros: That everything is integrated, buyers, consignors, all the report features and record keeping Great response from support team

Cons: Having to change bidder platform, wish we can add our reference number into the reports and easier way to download other platforms The monthly maintenance fee is a little high for smaller auction houses such as myself.

Reasons for Switching to Bidsquare Cloud: Lack of support team response and very limited ability to manage auctions and inventory
Mia M.
Auction Manager
Fine Art, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 18, 2024

"Best Auction System"

Overall: Overall experience has been great. Everyone I have worked with for onboarding has been very helpful and knowledgeable with the system. They understand what they're doing and still coming up with ideas to improve.

Pros: They're very helpful and have better tools than their competitors. They listen to clients ideas to make things better as well

Cons: Nothing really. They are more expensive than their competitors, but make it up with modern technology and what they offer.

Switched From: Auction Flex
Reasons for Switching to Bidsquare Cloud: Because AuctionFlex is outdated. They don't offer a barcode system, or a qr code system. They haven't updated anything. Their support is less than helpful and mostly unresponsive.
Jacqueline A.
Auction house Administrator
Luxury Goods & Jewelry, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 13, 2024

"Auction house to full house. "

Overall: Overall bid square is manageable for the business and helped us expand.

Pros: I like the connect ability to my website platform that bid square supports it too. Like if I change something in the bid square platform, my website also reflects the changes that were made.

Cons: The platforms has some issues with % of website links

rutuka D.
Marketing
Internet, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 13, 2024

"Best Online Auction Software"

Overall: Bidsquare Cloud provides a comprehensive digital platform designed for seamless auction management. It simplifies cataloging, payments, reporting, and inventory tasks with user-friendly tools. The platform’s design supports efficiency and scalability, ideal for auction houses of all sizes. Overall, Bidsquare Cloud enhances both user experience and operational efficiency.

Pros: What I liked most about Bidsquare Cloud's Inventory Management Software is its ease of use and powerful organization features. It simplifies cataloging, making it easier to manage extensive inventories.

Cons: Bidsquare Cloud may initially seem complex due to its range of features, but the platform is user-friendly with a bit of orientation. Some users may find the setup time longer than expected, yet the robust capabilities make it worthwhile.

Sarah F.
Registrar
Arts and Crafts, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 12, 2024

"HappyBidder"

Overall: Satisfied yams will continue to use happily

Pros: Ease of use and great customer service staff

Cons: Set up was a little complicated and needed a few tries to get it right.

charles S.
Manager
Arts and Crafts, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 17, 2023

"Bidsquare"

Pros: The onboarding team was very helpful. [sensitive content hidden] especially was a dream to work with and clearly explained the setup every step of the way.The backend dashboard is easy and clear to navigate. Billing users is clear to understand. Creating and managing auctions are straight forward.If you want to Whitelabel for an auction this is a great and reasonably priced solution.

Cons: I wish there were more clear FAQ and guidebook. A video series would be nice to onboard staff. In the Auction tab. When viewing a specific auction it would be great to be able to add custom filters to the main display page. For example, I would love to be able to see what the piece sold for and what we paid for it at a glance instead of having to click on the product page.

Deirdre M.
President
Furniture, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 7, 2022

"Wonderful option for Auction Houses"

Overall: Bidsquare Cloud is embedded right into our website, which allows customers to easily click through to online bidding, rather than have to go onto another website.

Pros: We love how seamlessly this product works with Bidsquare's online bidding platform.

Cons: We'd love to be able see more easily how many bids and purchases (or what %) are on Bidsquare Cloud vs. the main platform.