# commercebuild Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about commercebuild Software - reviews, pricing plans, popular comparisons to other eCommerce products and more. Source: https://www.capterra.com/p/252467/commercebuild --- # commercebuild Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) commercebuild ## What is commercebuild? What is commercebuild? commercebuild is the ERP-First eCommerce Platform & Team Driving Growth for B2B and B2C. We bridge the gap between your ERP and eCommerce platform supporting both B2B and B2C businesses. With commercebuild, you get a fully automated, always-on sales process that enhances customer experience and boosts revenue through self-service transactions anytime, anywhere. commercebuild's native integration to Sage and Microsoft Dynamics Business Central means your ERP becomes the single source of truth, seamlessly connecting your eCommerce platform to your core business systems. Our out-of-the-box solution delivers 24/7 sales opportunities through webstores and customer portals. ## What is commercebuild used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 84% Neutral 10% Negative 6% Starting price CA$500 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for commercebuild?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://commercebuild.com&name=commercebuild) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### commercebuild 4.2 (31) VS. [4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/) Starting Price CA$500 Other Starting Price $350 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (31) Ease Of Use 4.9 (52) Value For Money 4.1 (28) Value For Money 4.9 (52) Customer Service 4.6 (29) Customer Service 5.0 (52) ## commercebuild alternatives [4.3 (658)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [4.5 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) Highest Rated [Shopamine](https://www.capterra.com/p/10008735/Shopamine/) [5.0 (30)](https://www.capterra.com/p/10008735/Shopamine/reviews/) Starting price $345.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10008735/Shopamine/) [Wholesale Suite](https://www.capterra.com/p/204219/Wholesale-Suite/) [4.9 (88)](https://www.capterra.com/p/204219/Wholesale-Suite/reviews/) Starting price $148.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204219/Wholesale-Suite/) [View all alternatives](https://www.capterra.com/p/252467/commercebuild/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Website Management 4.1 (22) 86.36% of 22 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Shopping Cart 3.6 (20) 80.00% of 20 reviewers that rated this feature as important or highly important Checkout of online store Catalog Management 3.8 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Data Security 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Data Synchronization 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Electronic Payments 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services commercebuild 32 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create and manage digital catalog of products/services with their details, specifications, and price Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Group and package individual but related items as one package set Access software remotely via mobile devices Manage and handle various international currencies Manage and support multiple locations Manage multiple teams and operations from a central location Send / receive, process, and execute orders Track orders throughout the fulfillment process Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track and monitor reviews of products or services An order generated by a seller to a customer, containing details about products or services Optimize and manage the search engine optimization efforts for a website or digital content Manage and track orders being shipped to customers Checkout of online store Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 3.7 (31) 3.7 Based on 31 reviews ## Pricing Value for money 4.1 (28) Basic CA$500.00 Other, Value for money 4.1 (28) 4.1 Based on 28 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (29) 4.6 Based on 29 reviews ## User reviews Overall rating 4.2 Based on 31 reviews Filter by rating 5(14) 4(12) 3(3) 2(0) 1(2) Mentioned topic Sorted by most recent HB Heather B. Managing Director Furniture ### "SAGE ERP Linked Webstore - gives us edge over the rest!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2024 We have been using commercebuild for almost 10 years (back when it was XM)! We love our website and have really loved the platform! Pros We love that we are able to link our SAGE accounting system directly with our commercebuild site! Ease of use (once set up is complete), immediate pricing manipulation, and quick customer service response time are among our favorite things! Cons Limitations on "configurator" items and images (sizing and ability for images to change based on the item that is selected). Reasons for choosing commercebuild Because of the overall capability to link with our SAGE platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TT Tony T. CEO Medical Devices ### "Perfect for SAGE300" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2024 One of the best experiences I’ve had with a software company of any kind Pros Rock solid ERP connection, great implementation team, amazing day to day support. Most data can be export/imported Cons Better connection to other software like Klaviyo, Favourites for users a little inflexible Switched from [Notability](https://www.capterra.com/p/229356/Notability/) Better ui and functionality, tighter connection with Sage Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Steven M. Analyst Farming ### "Good product but room for improvement" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 20, 2024 It's been pretty good. I like the program and it does the job. However, there is always room for improvement. Pros Pretty easy to use, but difficult to diagnose problems that occur. Training didn't cover all of the options available, so there is a lot that I don't know about what it can do. There might be solutions to some of our issues already in the program and we don't even know about it. Cons We can't modify the documents that get sent to customers (#1 request from our users) and again, I wish I knew what all of the setting actually do. Also, there are desired fields that we would love to be mapped to our ERP, mostly with customers setup. Reasons for choosing commercebuild Because it integrates with our ERP (Sage 300) and it was recommended by our business partner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BF Bryan F. Web Master and Front End Developer Automotive ### "Great product and people" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2024 Commercebuild has been fantastic. They have worked with us and listened to our needs and wishes. The support team has been great and they've bent over backwards to help us implement and resolve any issues we've had. They help make my job easier and the website running smooth. Pros The customer service is excellent. The support team is very responsive. The backend can be very user friendly or if you are more tech savvy there are plenty of options to customize and apply your own CSS and Javascript. Cons I would like to see the UX updated on the back end and the checkout pages. I would also like more types of reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA Carlyn A. Administrative Assistant Luxury Goods & Jewelry ### "Commercebuild Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 7, 2023 So far, great job and keep it up to support center! Pros The support center is quick to respond and does a great job keeping us informed about any problems we run into. Cons I can't say how the support center handles more complex issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FD Fred d. President Wholesale ### "Wishing for AccPac and the old webstore" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 October 26, 2023 We are not satisfied with it, it has not proven itself yet.The salesman was all energy and commitment until the sale was done, NEVER heard from him again after the sale was completed. No follow up of any kind.The first consultant did not know how to listen, was constantly pushing his own ideas through. Pros What we were told the system could do for us, and what it actually does are not the same.On our old system we were able to broadcast a seasonal pre-book list out, this was clearly communicated as a requirement. Between Sage 300 and Commercebuild we have never been able to create an internal prebook list, to be sent to our customers, nor can we have one set up internally for order entry as per the prebook price list. Cons Orders that are placed are not sorted /forwarded to each sales rep, We cannot do a group email blast witha specific price list for bookings, there is no option for an "alternative price list, like there wasx Reasons for choosing commercebuild ComputorWorks gives us great support, and if it was not for him we would have moved to another program of some sort. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2023 Thank you for leaving us a review, Fred. Our team has reached out to you and will continue to do what we can to support you and enhance your experience working with us. CP Christal P. Associate Brand Manager Food Production ### "Excellent Customer Service Team" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 26, 2023 Overall, I think its a good product. Pros The absolute best feature of using Commercebuild is the chat with an agent. You get real-time help from a solid customer service team that understands your question and responds quickly. They typically have an answer for you within 24 hours or less. Cons Building containers is not that easy or straightforward. Content does not always display properly across different devices. There are some limitations to our theme. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jim W. President Wholesale ### "Ecommerce for distributors" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 15, 2023 Overall it has been a positive experience. The product is very functional and has fit our current needs. Additionally, the Commercebuild staff are really great to work with. Pros The Commercebuild customer support has been very good. The respond quickly to our support tickets and follow-up to make sure we are successful. Cons We manage the back-end of the Ecommerce site in-house and the upfront product training on how to maintain the site was limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Julie M. Digital Sales Manager Sporting Goods ### "\[sensitive content hidden\] & the support team are excellent." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 2, 2023 Pros Generally the software is easy to use and the integration into Sage has streamlined our business processes. Any queries or issues are quickly dealt with by the team. \[sensitive content hidden\] in particular is excellent and very knowledgeable. Cons Some B2C features are lacking, such as integration with Mailchimp which would enable us to utilise abandoned cart emails and personalised email marketing. On the development side, it can take a long time for new features to be implemented and as with every integrated system, there issues from time to time but they are usually quickly resolved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Christian S. CEO Printing ### "Commercebuild is great if you are looking for a modular solution that easily integrates with Sage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2022 Overall experience has been excellent. The build out of the site was smooth. The customer support is really good. Responsive. Informative. Pros Very intuitive. You don't need to be a java expert to be an effective administrator. The user interface is straight forward. Cons Some features aren't available yet. For example, more complex coupon options for potential customers. But Commercebuild constantly adds new functions utilizing user input. Reasons for choosing commercebuild Shopify (or other shopping cart solutions) require more technical knowledge to build/maintain the site. The Commercebuild administrator doesn't require deep technical knowledge, which is a bonus. Furthermore, the integration with Sage is also not as clean (opening the door to potential pitfalls) with 3rd party shopping cards. Commercebuild is fully integrated with Sage. We have had zero issues on this front. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/252467/commercebuild/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [B2B Wave vs commercebuild](https://www.capterra.com/compare/133836-252467/B2B-Wave-vs-commercebuild)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)