# Binance Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Binance the right Cryptocurrency Wallets solution for you? Explore 221 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/252490/Binance/reviews --- Binance 4.4 (221) [View alternatives](https://www.capterra.com/p/252490/Binance/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 21st, 2026 # Reviews of Binance Ease of use 4.2 Customer Service 3.8 ## Pros and Cons in Reviews Versatile global crypto exchange 91% positive reviews out of 119 Most reviewers describe the cryptocurrency exchange as offering broad asset selection, high liquidity, and diverse trading options. Tyson L San Miali Electricians, 2 - 10 employees. "Binance has a positive experience user friendly interface, wide range of cryptocurrencies, and the platform security measures is awesome and feeling secured to use it." Slow and unhelpful customer service 64% negative reviews out of 39 Most users report customer support is slow to respond, difficult to reach, and often fails to resolve issues. Ashwin P Finance Planner, 1 employee. "so I start cust ser chat on app where no one is able to reply as responsible person even live agent." Robust multi-layered security features 84% positive reviews out of 38 Most reviewers indicate security and access control include two-factor authentication, encryption, and reliable asset protection. Ana C Financeiro, 1 employee. "A safe and practical place for financial control in the crypto world" Comprehensive and secure crypto wallet 100% positive reviews out of 26 Users say the wallet supports many cryptocurrencies, offers strong security, and enables easy, safe transactions. John O Student, 1,001 - 5,000 employees. "Binance is easy to use and it has a user friendly interface that makes it easy to deposit and withdraw funds and also transfer to other wallets." ## Showing most helpful reviews Showing 1-25 of 221 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Meloney B. Owner Consumer Electronics Used the software for: 2+ years ### "User friendly to the max" July 21, 2025 5.0 Great! Overall, the experience was really easy, from sign up to verification to purchases it was all pretty simple. Pros Its easy to use interface as well as its user friendliness especially for those who dont really know what they're doing. Cons I really didnt have anything I didnt dislike when using the app, however, I think their prices could be a little lower. Switched from [Crypto.com](https://www.capterra.com/p/255186/Cryptocom/) Because crypto.com still has some of my btc that i cant get off of there because they lock my account everytime i try. Review Source VR Verified Reviewer Student Education Management Used the software for: 2+ years ### "Ease of use" February 20, 2026 4.0 Pros Binance is easy to use and it has a user friendly interface that makes it easy to deposit and withdraw funds and also transfer to other wallets. Cons there was this time that my KYC verification failed and I had to wait for 24 hours so as withdraw my funds. Switched from [OKX](https://www.capterra.com/p/275379/OKX/) I was scammed twice while buying crypto for my friend and it died cost me. Review Source Shivnaught R. Supervisor Accounting Used the software for: 2+ years ### "Modern day theives. " December 8, 2025 1.0 I transferred 2,995 USDT from Binance to Newton, not realizing that Newton does not support USDT deposits — only USDC. Newton automatically rejected the transaction and returned the funds to Binance. Newton resolved their part in under 48 hours. Binance, however, has refused to release the returned funds. Case ID: #152070268 For 35 days, I have been trapped in an endless verification loop. I have already submitted over 20 verification videos, each one recorded exactly as instructed by Binance support. Several support agents even confirmed that my video was correct — yet hours later, the system rejected the same video and demanded another one. Contradictory Instructions The situation escalated when Binance sent this message: “Dear user, the current ID that you used is cancelled, please record the same video using a new ID. Do not change anything else in the video.” So I followed the instructions and re-recorded the entire video from scratch using a new ID, without changing anything else. But after submitting it, the appeal team responded with completely different and contradictory requirements: “Dear user, the video is quite complete but please also take note of the following: – Show the same ID document you registered with Binance with. – Show full conversations with the Newton platform from the start. – Provide the TXID from Binance to Newton and from Newton to Binance. Please record the same video again following these steps. Due to current requirements and submission limits, if your next video does not meet the requirement, the appeal will be canceled.” This is structurally impossible: One Binance agent required me to use a new ID only Another demanded I use the same ID I originally registered with Both insisted the video be recorded “exactly the same,” while giving opposite requirements Additionally, I was instructed to create a multi-minute video showing: Government ID Emails and support history Screenshots Wallet address details Full conversation history with Newton TXIDs for the outgoing and returned transfers A complete explanation of the incident …while keeping the video under 100 MB AND maintaining “high quality.” This is physically impossible. The video already contains everything Binance asked for. The requirements contradict each other by design. A Pattern of Obstruction This can no longer be dismissed as normal verification. It resembles a system engineered to delay refunds until users give up: 35 days of delays 20+ videos submitted Conflicting and impossible instructions Videos approved by agents, then rejected automatically Threats that the appeal will be canceled No transparency or explanation Funds already returned by Newton, but still withheld by Binance All required evidence has been submitted multiple times. Newton has confirmed the return. Binance is simply refusing to release the funds. Conclusion Based on all evidence and my personal experience: Binance’s verification and appeals process is intentionally obstructive and places users at risk of losing their funds. If this is how smaller cases are handled, I cannot in good conscience recommend Binance to anyone. “Thieves in Disguise” feels like the most accurate description of how this case has been managed. There is no valid reason for Binance to continue withholding the 2,995 USDT that rightfully belongs to the customer. At this point, someone from the team may respond with the standard scripted line — “We are looking into it.” But after more than a month of contradictions and delays, that response is meaningless. Frankly, this level of obstruction makes it clear that a class action lawsuit is overdue. Release the funds. Pros I used to love that Binance is trustworthy system that is fair and just and wont defraud users of their asset. Cons I don't like the idea that biannce is not available all over the world. I thought i was a good platform and should be available for everyone. I guess this is a work in progress. Review Source TM Tholang M. Manager Financial Services Used the software for: 2+ years ### "Binance is the future" June 28, 2025 5.0 It has been very good. I have never struggled trading or even withdrawing my funds. Everything ive done has always been smooth. Pros The security and safety of investments is probably the best. I love the fact that before withdrawals, I'll need 2 confirmations from email and phone number or 2FA and email. It helps just incase someone gets access to one of them Cons There are no good bonuses from my country compared to other countries. It shows that we are not the target market and not really as important as other countries Switched from [Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/) I couldn't withdraw my funds from coinbase It always needed me to transfer funds to other wallets before i can withdraw Review Source RF Rana F. Consultant Education Management Used the software for: 2+ years ### "The most trustful cryptocurrency exchange platform" November 8, 2024 4.0 It s a good experience in general with the wide range of cryptos that this platform offers, the low trading fees and its strong security measures Pros I like the fact that you can buy and sell quickly,place many orders wisely with the staking and the limits option to reduce your loss what allows you to make some passive income.And it has relatively low trading fees what makes it easier to trade. Cons The complexity of the platform! It actually took me a lot of time at first to understand all the features and how to trade...Now after years of trading on Binance it s easier for me but for sure it s overwhelming for beginners Switched from [FOREXTrader](https://www.capterra.com/p/79289/FOREXTrader/) It's more complicated than binance and forex market is more focused on traditionnal fiat currencies Review Source MF MOHAMME F. Cryptocurrency trader Capital Markets Used the software for: 2+ years ### "Pinas stay " April 30, 2025 5.0 Pinas is the number one wallet in the world and it deserves it. Safety, trust, and security of your money are safe with Pinas. Therefore, Pinas is number one. This is about my personal experience with Pinas. Pros Safety and trust in dealing with customers and the best customer service in Pinas Cons From my personal experience, I have been a member of Binance for 3 years and I work in trading. There are no negatives. Review Source JC John C. Graphic designer Graphic Design Used the software for: 1-2 years ### "Binance the great crypto app" January 16, 2026 5.0 Binance is a very good and secured cryptocurrency exchange. It has a very good conversion rate than other exchanges. I like using binance for trading my cryptocurrencies. Pros \- I like its simple withdrawal methods - It has a very low transaction fees - It is very smooth for trading - It is very secure as crypto wallet - It possesses great exchange - It is easy to use - It is very affordable Cons \- I don’t like its too much of bugs - It sometimes has network problems - Their customer support team is always slow to respond Review Source NB Nenad B. Youtuber Online Media Used the software for: 2+ years ### "My 3 years of experience with binance" March 4, 2025 5.0 I am using binance for last 3 years to buy different crypto from bitcoin to many many different altcoins. I also used it leverage trading on different altcoins, it is simple to track your wins and losses, interface is best one out there. There are tons of exchanges that went under, got hacked but binance didn't have any issues so far. Pros User friendly, low trading fees, biggest exchange, safest to hold funds. Cons Support takes to long to answer questions Review Source MA Moath A. Operations Manager Construction Used the software for: 2+ years ### "Easy platform to purchase crypto for use in my business." July 10, 2025 5.0 Helped us to investigate crypto transactions: during international baking delays. Provided us with more flexibility in terms of our international partners who handle logistics. Pros It is so easy to buy and send cryptocurrencies with Binance, fine. Its fees are low, and its platform is fast. Cons There is the issue of the time it takes for verification and their customer support isn’t as reliable as you might need it to be, especially on a deadline. Review Source Thomas M. Property practitioner Commercial Real Estate Used the software for: 1-2 years ### "List Pi 🚀🚀🚀🚀🚀" March 3, 2025 1.0 Very happy.Binance can do so much for Pi price. Pros Fantastic exchange. Bigest exchange in the world Cons Not listing Pi yet. I feel Binance must listen Review Source AT ANDREW T. Owner Food & Beverages Used the software for: 2+ years ### "Good just not great for US" April 5, 2025 4.0 I used it for all personal crypto purchases Pros Fees were fantastic and charts were well done Cons Shut down the option of tading in with the dollar Review Source VR Verified Reviewer ceo Computer Software Used the software for: 1-2 years ### ""Binance: a reliable, transparent and user-friendly cryptocurrency trading platform."" March 21, 2023 5.0 "My overall experience with Binance has been positive. I've found their platform to be user-friendly and their range of cryptocurrencies to be extensive. I've also appreciated their low fees and fast transaction times. However, I have had some frustrations with their customer support and account verification/security measures. Overall, though, I would recommend Binance as a solid option for cryptocurrency trading." Pros What I liked most about Binance was their user-friendly platform and extensive range of cryptocurrencies available for trading. I also appreciated their low fees and fast transaction times Cons The thing I liked least about Binance was their customer support. I found it difficult to get timely responses to my inquiries, which was frustrating at times. Additionally, some of their policies around account verification and security measures could be confusing and cumbersome to navigate." Review Source Thaer H. Solution architect Information Services Used the software for: 2+ years ### "Beware of Deceptive Trader Labels on Binance" May 10, 2024 1.0 Case ID \[sensitive content hidden\] I feel compelled to share my experience with Binance in the hope of preventing others from falling victim to their deceptive practices. As a user of their platform, I was led to believe that I was investing with reputable traders based on the labels and tags assigned to their profiles by binance themselves. However, it quickly became apparent that these labels were nothing more than a facade designed to lure unsuspecting investors. One such trader,\[sensitive content hidden\], was prominently labeled as a 'Top performer' and touted as the 'best trader for new copiers'. Trusting in these endorsements from Binance, I invested a significant portion of my savings in copying this trader's trades, only to discover that their strategies were reckless and irresponsible. Instead of following sound trading principles,\[sensitive content hidden\] engaged in actions that resulted in substantial losses for myself and many others. It became evident that Binance's labeling system was misleading and did not accurately reflect the trader's true performance or intentions. I urge anyone considering using Binance to exercise caution and thoroughly research any traders they may be considering copying. Do not rely solely on the labels and tags provided by Binance, as they are not accurately represent the trader's actual performance or level of trustworthiness. The most obvious evidence of this that after my loss and complaints to binance they removed those tags from that trader's account. In conclusion, my experience with Binance has been one of disappointment and huge financial loss. I hope that by sharing my story, others can avoid falling into the same trap and protect themselves from similar experiences. Stay vigilant and beware of Binance's deceptive trader labels. Pros provide cryptocurrency charts and bots to trade Cons Misleading copiers by tagging scam copy traders and affect people selections so they lose money Review Source JH Joydeep H. Project Engineer Defense & Space Used the software for: Less than 6 months ### "Hub for Fraudulent activities " April 14, 2023 1.0 Poor and unethical background of Binance I would not recommend others to use binance. Pros There is no pros in Binance because they are hub for Fraudulent activities. Cons My name is Joydeep Hazarika. I am new to Binance Platform. As I have been scammed from one of the registered users of Binance In P2P trade all they can do is freeze his/her wallet. And later said that the seller had already withdrawn all his/her money from his/her wallet. They are not co operating to give the details of seller when I asked I need his/her details to register a fraud case against him/her. I had already filed a case in cybercrime.gov.in but due to very little information I am not sure whether I will get justice at the end. They (Binance) had given me a link and that site doesn't open in nozilla firefox, Google Chrome or any other browser. Since I am also a user of Binance and that fraud person is also a user of Binance. Here the customer representative of Binance are not supporting the victim but rather are interested to protect the rights of the so and so called Fraudulent person. As Binance has now become a hub of all Fraud person and their safe haven for illegal activities people stay away from using Binance. They are Cheaters. I am going to file a petition in High court of India against Binance. Review Source APC Ana Paula C. Financeiro Accounting Used the software for: 1-2 years ### "Very easy to use and buy and sell currencies!" July 20, 2024 5.0 I really like it because it's a safe bank, I can buy and sell easily Pros A safe and practical place for financial control in the crypto world Cons If you don't log in for a long time, the app disconnects and you have to do it again. Review Source VR Verified Reviewer Content writer Writing and Editing Used the software for: 2+ years ### "Binance is going to take over and dominate" July 22, 2022 5.0 It's been fantastic, being using it for more than 2 years and the experience has being great. Pros The first thing I absolutely love about binance is their P2P feature, they made it easy for we that have cryptocurrency banned in our counties to effortlessly transact and make money. They've also put a lot of effective and fantastic measures in place to make sure no 1 gets scammed, like making sure sellers can't cancel unless the buyer cancels so as to avoid buyers getting scammed and also when it comes to disputes, the binance team are quick to interfere and solve issues. Cons I feel the Binance team manipulate their app sometimes, like making some users unable to place an order to take a promising trade, other than that I don't dislike anything, they infact have everything I need to trade my crypto. Review Source AN Anouar N. Marketing Online in Youtube All Social Media. E-Learning Used the software for: 2+ years ### "Platform No. 1 in the world specializing in the field of cryptocurrency of high quality." April 23, 2023 5.0 My experience is excellent, but the field of digital currencies is a high-risk field. You must learn a field with your money. It should not be greedy from the best work in Spot as a beginnerLearn technical analysis and technical analysisThe field of digital currencies requires patience and not rushing, the field of digital currencies is like the sea, there is a lot of information. Pros A specialized cryptocurrency platform that includes millions of users and a high-quality service platform witnessed by Nass who works in the field of digital currencies and uses the Binance platform. A respected company with its services and has branches in several countries of the world. The \[sensitive content hidden\] of the platform is an expert in marketing, money and business. Binance services are of high quality and low fees. GoodAn intelligent person who works with billions of dollars I'm talking about the \[sensitive content hidden\] of Binance. Cons There are no negatives, an excellent company with an experience that is always updated, new and developing. Review Source Shola O. Internship Financial Services Used the software for: 2+ years ### "Binance review by Shola Omotosho " December 19, 2023 5.0 I bought my first car through binance features. So that’s the summary. Pros I can buy and trade Bitcoin with other coins Cons My money usually get liquidated at binance features. Review Source Geoffrey L. Project Manager Automotive Used the software for: 2+ years ### " Tool to maintain my digital currency wallet" October 30, 2022 5.0 Over time you get good benefits from using Binance because you can easily manage and transact any type of digital currency which is fascinating and high quality. Pros What I like about using the Binance application is that I can carry out transactions at any time in a fast, safe, reliable and efficient way due to the quality of its stable services; I also like the design it has because it is attractive and maintains an attractive appearance. Nice Cons This Binance application is of high quality and fully complies with its services, which I have nothing bad to mention because it is reliable at all times Review Source KT Karis T. Assistant Human Resources Officer Human Resources Used the software for: 2+ years ### "Binance The platform for the Future" October 11, 2023 5.0 A wonderful experience with Binance. It made me live the best moments of my life. I used it to withdraw my profits and top up my bank card balance with ease, with its availability of many electronic currencies and the ease of sending, receiving and transferring. Thank you, keep it up. Pros What I liked about this platform is its connection with many other large and reliable platforms with the possibility of trading and storage. Cons Everything is perfect about it, but perhaps the application looks like on Android Review Source MV Marta V. NA Computer Networking Used the software for: 1-2 years ### "Great Centralized Exchange" May 25, 2023 4.0 I have been using binance for a while and would recommend it to people that are less crypto native as a good solution to get some exposure to crypto and start learning about it. Pros Binance is super easy to use and has one of the most complete product offering around. It is one of the few centralized institutions that I trust my crypto to Cons Being a centralized company, not your keys not your crypto as they say. There is always the fear that my funds will get block or I will not be able to withraw Review Source John M. Lead consultant Environmental Services Used the software for: 1-2 years ### "Binance" October 5, 2023 5.0 Pros Sending and receiving crypocurrency is as easy as sending and receiving fiat money Cons It's too cluttered and takes one some time to be able to navigate it Review Source AA Ahmad A. Information Technology Engineering Information Technology and Services Used the software for: 6-12 months ### "Binance: Secure, Efficient, Reliable" November 2, 2023 4.0 Pros truly stands out with its range of cryptocurrencies to choose from, a trading experience, strong security measures, quick and efficient transaction processing, a user friendly interface, dependable customer support and innovative features that make it a complete solution, for managing cryptocurrencies. Cons Although Binance has advantages there are a potential drawbacks that users might come across. Some individuals may find the platforms interface to be intricate encounter difficulties experience limitations, due to regulatory requirements face challenges with customer support and have concerns regarding data security and privacy. Additionally it is worth noting that certain countries do not offer access, to Binance. Review Source fE ful E. Content creator Accounting Used the software for: 2+ years ### "Binance review " May 6, 2023 5.0 I use to receive payments from international clients as a freelancer. I equally sell cryptocurrencies Pros It is easy to use and the features are very understandable Cons Sometimes transferring your cryptocurrencies to USDT is very slow Review Source AZ Ayoub Z. security guard Security and Investigations Used the software for: 1-2 years ### "great platform " October 7, 2023 5.0 Pros I like that it's very fast and secure and that it's easy to use Cons there is a problem with the indicators they need to add more of them Review Source Similar Products Featured