# Deliveroo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Deliveroo Software - reviews, pricing plans, popular comparisons to other Food Delivery products and more.

Source: https://www.capterra.com/p/252491/Deliveroo/pricing

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# 

 Deliveroo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Deliveroo

## What is Deliveroo?

Deliveroo is a delivery service software used not only by customers who order food but also by drivers and restaurants. Users wishing to order food can choose between different dishes via an app or browser. The food is then delivered by drivers who are paid for their work. All restaurants can use Deliveroo, but they must pay a percentage-based commission for orders.

## What is Deliveroo used for?

[Food Delivery](https://www.capterra.com/food-delivery-software/)

Top alternative

Featured

Overall rating

Based on 37 user reviews

Reviews sentiment

Positive

89%

Neutral

11%

Negative

0%

Starting price

£3.49

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Deliveroo

4.5 (37)

VS.

[4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting Price

£3.49

Per User, Per Month

Starting Price

$499

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (37)

Ease Of Use

4.7 (188)

Value For Money

4.0 (22)

Value For Money

4.4 (136)

Customer Service

4.2 (23)

Customer Service

4.6 (141)

## Deliveroo alternatives

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)

[4.1 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/229272/DoorDash/)

Highest Rated

[Restroworks Cloud Kitchen Management Software](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/)

[4.9 (78)](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/)

[GrubHub](https://www.capterra.com/p/210141/GrubHub/)

[4.3 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210141/GrubHub/)

[View all alternatives](https://www.capterra.com/p/252491/Deliveroo/alternatives/)

## Pricing

Value for money

4.0 (22)

Basic

£3.49

Per User,Per Month

Value for money

4.0 (22)

4.0

Based on 22 reviews

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## Support, customer service and training options

Customer Service

4.2 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (23)

4.2

Based on 23 reviews

## User reviews

Overall rating

4.5

Based on 37 reviews

Filter by rating

5(23)

4(10)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DM

Davide M.

Impiegato

Renewables & Environment

### "Ottima piattaforma assolutamente da provare se non lo hai già fatto!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2024

Io mi sono davvero trovato sempre molto bene con Deliveroo, ordinare sulla loro app è molto facile e veloce, le consegne arrivano in men che non si dica, e il cibo arriva sempre ancora caldo. Davvero un ottimo servizio, sia di ordinazione che di consegna a domicilio, consigliatissimo!

Pros

Servizio di spedizione davvero ottimo, veloce, non mi ha fatto attendere molto, rider gentile, e cibo ancora caldo, tutto perfetto e nulla da recriminare! Tutte le volte che ho avuto modo di ordinare cibo da questa piattaforma sono rimasto sempre soddisfatto!

Cons

Non ci sono davvero punti negativi o note dolenti da dover elencare, mi sono davvero trovato sempre bene!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sunita R.

Product Marketing Manager

Retail

### "Expensive but Easy to use "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 28, 2024

Friendly riders. Easy to use website. Sometimes offer good coupons.

Pros

convenience to see alot of food delivery options in one place.

Cons

It is more expensive than Just Eat and ordering from restaurants website directly or by phonecalling to place an order.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Marina C.

Sales assistant

Apparel & Fashion

### "Food delivery a portata di un click"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 3, 2024

Pros

Deliveroo vuol dire comodità, velocità e ampia varietà di scelta, nell’app sono presenti numerosi ristoranti per le esigenze di tutti i clienti

Cons

A volte non si trova un rider, o ci vuole davvero molto per trovarlo. L’imballaggio a volte rischia di rovinarsi nel tragitto

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EB

Eva B.

Consultante junior RP et influence

Public Relations and Communications

### "Deliveroo mon repas entre 2 rdv"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 2, 2024

Utilisation pro et perso, toujours disponible pour de la dernière minute. Bien pratique !

Pros

Rapide, efficace, pratique et simple d'accès. Choix multiples de restaurants et de commerces. Idéale pour des courses de dernières minutes ou un repas entre 2 rdv.

Cons

Le prix des repas dessus est plus chère que en restaurant

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Francesca C.

Fotografa

Photography

### "Ottima Esperienza"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 29, 2023

Pros

Deliveroo è un'applicazione fatta molto bene; si può ordinare da molteplici locali che aderiscono alla consegna Deliveroo, in base al quantitativo di consegna ci sono varie tariffe che addirittura scompaiono e lasciano posto alla consegna gratuita. In ogni momento è possibile visualizzare in diretta la posizione del rider (ammesso abbia aderito a rivelarla) così da sapere in tempo reale dove si trova il proprio ordine.

Cons

Non ho mai riscontrato problemi con Deliveroo, anzi mi sono ritrovata notevolmente sorpresa dalla serietà dell'assistenza clienti.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Stefano R.

Designer

Computer Software

### "App per ordinare ben congeniata"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 27, 2023

Pros

E' molto intuitivo ed user friendly ricercare sulla app quanto di interesse ed effettuare l'ordine

Cons

C'è sempre la paura che arrivi del cibo troppo freddo visto che i tempi di attesa non sono sempre rapidi.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Massimo S.

Musicista

Music

### "Recensione Deliveroo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 15, 2023

Mi trovo molto bene con Deliveroo ordino una o due volte al mese ma fosse per me ordinerei da li ogni giorno, ordino sempre dal mio ristorante sushi preferito o dalla mia pizzeria di fiducia

Pros

La cosa che mi piace di più di Deliveroo è la puntualità nel portarmi quello che ordino a domicilio, Consiglio tantissimo questa applicazione, è intuitiva e anche innovativa, il cibo mi arriva sempre in ottime condizioni

Cons

La cosa che mi è piaciuta di meno di Deliveroo è che nella mia zona alcuni ristoranti o pizzerie non usufruiscono del servizio, ma comunque sia consiglio questa applicazione perchè è facile ordinare e il cibo arriva puntualissimo

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TP

Tonino P.

impiegato

Computer Networking

### "Se' non hai voglia di cucinare......"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 31, 2023

Lo utilizzo spesso soprattutto in ufficio ma spesso anche da casa

Pros

Bè i vantaggi sono chiari, non avendo mense dove desinare l'unica è scegliere e ordinare e Deliveroo è il migliore

Cons

Nessun inconveniente, a parte qualche consegna un po fredda

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Social Media Strategist

Marketing and Advertising

### "Comodità, affidabilità e vasta scelta per il cibo a domicilio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2023

Comodissima da usare, servizio affidabile e assistenza reattiva. Inoltre la preferisco ad altre app di food delivery perchè ha più scelta.

Pros

L'app è facile da usare, la geolocalizzazione funziona con grande dettaglio, si viene aggiornati su tutte le fasi dell'ordine e si può chattare col rider per qualsiasi imprevisto. In particolare il customer care funziona molto bene, ho sempre avuto esperienze di assistenza molto positive.

Cons

Finora non ho avuto alcun inconveniente.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Giuseppina E.

Moderatore Chat

Public Relations and Communications

### "Ottimo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 24, 2023

Pros

Deliveroo è ormai il mio punto di riferimento per le consegne ad orario di cena; i rider sono sempre puntuali e l'assistenza è sempre cordiale e disposta ad aiutare. Veramente ottimo!

Cons

Purtroppo non tutti i ristoranti/pub che aderiscono a Deliveroo accettano il pagamento prima della consegna... un peccato!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/252491/Deliveroo/reviews/)

Popular comparisons

[DoorDash for Merchants vs Deliveroo](https://www.capterra.com/compare/229272-252491/DoorDash-vs-Deliveroo)

[Zomato for Business vs Deliveroo](https://www.capterra.com/compare/228639-252491/Zomato-vs-Deliveroo) 

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