# foodora Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is foodora the right Food Delivery solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/252494/foodora/reviews

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foodora

4.3 (9)

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Last updated March 13th, 2026

# Reviews of foodora

Ease of use

4.7

Customer Service

4.0

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marek H.  
Senior Software Engineer  
Biotechnology  
Used the software for: 2+ years

### "Great selection, but limited special offers"

May 10, 2023

4.0

It is one of two options I use for food delivery, even though there are more apps available in Czech Republic.

Pros

Foodora has a wide variety of restaurants to choose from and it's interface is easy to understand. Support is helpful in case there is an order issue, I got 50% pizza refund, because of a missing ingredient (rucola).You will also get some extra money for recommending the app to a friend.

Cons

There are not many special offers, app occasionally provides "save some money" offers, which reduces the price (depending on the size of order), but these offers have very limited selection of restaurants and are usually not worth it unless you place a large order.Additionally extra charges for packaging, delivery etc. are usually slightly higher than the competition.

Review Source

VR

Verified Reviewer  
Writing and social media  
Writing and Editing  
Used the software for: 1-2 years

### "Foodora experience"

April 4, 2025

4.0

Foodora is convenient, with a large selection. However, delivery and customer service vary greatly.

Pros

Foodora offers several payment options, so there's something for everyone. Foodora is really convenient, and customers can choose between a variety of restaurants and grocery stores, delivered to their location. With a Foodora PRO membership, you get exclusive deals and other benefits, such as free delivery, discounts, and food coupons, so you can save some money. I really like the graphics and the app's overall look, and it's also easy to use.

Cons

A couple of times I have received cold or damaged food. The customer service can be a little difficult. You communicate with a bot. I have experienced drivers having trouble finding my address a few times. Instead of a refund for missing or incorrect food, you receive a discount coupon for your next order.

Review Source

VR

Verified Reviewer  
Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Food delivery"

July 31, 2023

4.0

When I've got a burned burger, I started to solving it with a support team of "foodora". After sending a photo of burned burger, support team send me a voucher in a cost of that burger. This voucher was automatically added to my account.

Pros

I use it It's a good app for ordering some food. There are a lot of restaurants regards on your location. It's a good choice to order some food when you have a party or you would cooking.

Cons

This app doesn't responsible for quality of food. There is no chance to view where the deliverman exactly is.The notification of delivery delay is absented.

Review Source

VR

Verified Reviewer  
bank adviser  
Banking  
Used the software for: 1-2 years

### "Savior from hunger"

June 19, 2023

4.0

I use Foodora when I do not have a time for cooking or there is not a good choice of lunch menu in nearby restaurants.

Pros

The product is very easy to use, I like the pink colour of the app, you can choose from a variety of offers, and they deliver from my favourite restaurants.

Cons

I am not very happy when I see that food on Foodora is much more expensive, than in restaurant where the food is from. I think this could change.

Review Source

Paulína S.  
Test Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Save the cooking time"

May 11, 2023

5.0

I mainly use Foodora in moments when I have a lot of things on my to-do list, such as when I'm studying and don't have time to cook. I need quick and tasty food that doesn't necessarily have to be fast food. It also helps me when I'm sick and unable to cook, or when I meet up with friends and we want to enjoy our time together instead of cooking or going to a restaurant.

Pros

Foodora is an intuitive application that provides a good overview of the order. The food always arrives warm and within a reasonable time. If there was any mistake in the order, they always provided a reasonable compensation and communicated pleasantly.

Cons

Discounts on delivery or food itself are not provided as frequently on Foodora as they are on competing apps.

Review Source

VR

Verified Reviewer  
Solution Architect  
Automotive  
Used the software for: 6-12 months

### "One of top 3 local delivery apps"

June 17, 2023

4.0

Pros

It serves its purpose - you can order food quite easily and get to know wanted info.

Cons

Usually it is hard to get in touch with real operator and delivery times are not in constant interval - they can move during the preparations period - which is misleading.

Review Source

VR

Verified Reviewer  
CEO  
Cosmetics  
Used the software for: Less than 6 months

### "I always prefered damejidlo to other apps, now I am happy for foodora"

May 31, 2023

5.0

Pros

After Damejidlo changed the name to Foodora, I see more discounts on the platform and most of the time the delivery is for free. When I ordered the pizza which missed arugula on it, they sent me half of the price back in a few days. The delivery time is often even shorter than they declare - but maybe I was lucky.

Cons

I would love to see more of the ecological approach regarding food box waste. In the Czech Republic, we have Rekrabičky - the boxes, which you pay a deposit for and they can be used many times. I do not have time to cook every day, but I do not want to feel bad about producing so much waste.

Review Source

Ludmila V.  
project manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Foodora delivery "

August 28, 2023

5.0

very good when do not want to cook something, great selection, kind people

Pros

it is very easy to find what you want, many cuisines, almost all day is possible something to order, very fast delivery, checking arriving the foodora people

Cons

very expensive travel cost, sometimes problem with complaint

Review Source

JH

Jakob H.  
Student  
Higher Education  
Used the software for: 2+ years

### "Foodora"

August 6, 2022

4.0

Pros

The foodora website and app display different restaurants and eating places in a great way, it's easy to find something you want to eat.

Cons

Foodora is a bit aggressive with the amount of ads and notifications, it could be dialed down a little.

Review Source

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