---
title: "Scribe Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Scribe Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more."
source_url: "https://www.capterra.com/p/252555/Scribe/"
page_type: "product"
language: "en"
---

# 

 Scribe Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Scribe

## What is Scribe?

See the work. Scale the best. Improve the rest. Scribe’s Workflow AI platform helps organizations ensure work gets done right, and shows how work can be done better. Trusted by teams at New York Life, T-Mobile, and LinkedIn, Scribe is used by 94% of the Fortune 500 to work smarter, faster, and deliver exceptional results. Scribe Capture puts the best ways of working at everyone’s fingertips. It automatically creates and shares step-by-step guides, complete with text and screenshots. ✅ Document your processes 12x faster ✅ Find answers to your questions 63% faster ✅ 98% of teams make fewer mistakes Scribe Optimize helps your organization make work better. It continuously mines workflows to identify opportunities to improve and drive transformation. Scribe empowers your whole organization to do their best work, every single day. ✨ Loved by over 5 million users ✨ Trusted by 600,000 organizations ✨ Forbes Next Billion-Dollar Startup & LinkedIn Top Startup Learn more at scribe.com

## What is Scribe used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Screen Recording](https://www.capterra.com/screen-recording-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 40 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$35

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Knowledge Base / 2026
-   Knowledge Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Client Onboarding / 2026
-   Knowledge Base / 2026
-   Knowledge Management / 2026
-   Productivity / 2026
-   Screen Recording / 2026
-   Workflow Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Scribe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://scribehow.com&name=Scribe)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Scribe

4.8 (40)

VS.

[4.6 (6,079)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$35

Per User, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (40)

Ease Of Use

4.5 (6,030)

Value For Money

4.5 (30)

Value For Money

4.3 (4,649)

Customer Service

4.8 (29)

Customer Service

4.4 (4,442)

## Scribe alternatives

[4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (3,594)](https://www.capterra.com/p/186749/TaxDome/reviews/)

Starting price

$800.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (3,028)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,531)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/252555/Scribe/alternatives/)

## FAQs about Scribe

Overview

### Which roles and teams benefit most from Scribe?

Scribe is most used by operations leaders, managers, IT teams, consultants, and administrative staff who need to document repeatable processes quickly. Marketing, content, and training roles use it to create step-by-step guides, while executives and department heads rely on it to standardize onboarding, support handoffs, and improve cross-functional knowledge sharing.

Answer based on 39 reviews

Overview

### What company size and industries is Scribe built for?

Scribe is built primarily for small businesses, which make up 87% of reviewers, with Education Management leading at 10% of users. It also serves midsize companies at 10% and enterprises at 3%, with notable adoption in Construction and Computer Software, each representing 8% of reviewers.

Answer based on 39 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Scribe?

Scribe offers screen capture and screen recording for documenting workflows, plus text editing, annotations, and templates for creating guides. It also includes knowledge base management, content library, workflow management, and reporting and analytics, along with access controls, SSO, and role-based permissions for managing and distributing process documentation.

Pricing

### How much does it cost and what fees or limitations are included?

Scribe starts with a free version, then offers Pro Team at $17 per user per month and Pro Personal at $35 per user per month. The free version has a limit of 10 tutorials, while paid plans add branding, screenshot editing, and PDF, HTML, and Markdown export.

Answer based on 7 reviews

Integrations

### Which third-party tools and platforms does Scribe integrate with?

Scribe integrates with over 30 third-party tools and platforms, including knowledge base and training apps such as Confluence, Coda, Google Sites, Help Scout, HelpDocs, Highspot, and Freshservice. It also connects with learning platforms like 360Learning, Docebo, Easygenerator, and Lessonly, plus Airtable, ClickUp, ChatGPT, and Groove.

Getting Started and Support

### How easy is it to onboard and train a team on Scribe?

Scribe is easy to onboard for most teams because users can quickly create step-by-step training guides with webinars, documentation, and videos for support. Reviewers say nontechnical team members and new hires usually learn it fast, while admins or trainers may need extra time to edit automated captures and organize tutorials.

Answer based on 11 reviews

Getting Started and Support

### What customer support options does Scribe offer?

Scribe provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users written help and self-service resources for common questions and troubleshooting.

User interface

### Is Scribe easy to use for creating step-by-step guides?

Scribe makes step-by-step guide creation easy with click recording, automatic screenshots, and simple editing tools. Many trainers, operations teams, freelancers, and non-technical staff find the interface intuitive for documenting workflows, though some users mention clunky step reordering, awkward tab switching, and occasional screenshot highlight adjustments.

Answer based on 16 reviews

## Features

AI summary

Based on 13,683 Workflow Management reviews

Capterra data shows that buyers of workflow management software rank the following features as their top priorities:

-   **Task Management** (**50%** of reviewers rated this feature as critical)
-   **Progress Tracking** (**46%**)
-   **Business Process Automation** (**43%**)

Scribe supports all three of the features reviewers value most: **Task Management**, **Progress Tracking**, and **Business Process Automation**. Together, these capabilities help businesses organize work, monitor execution across tasks and processes, and automate repeatable steps, allowing teams to improve consistency, save time, and keep operations moving efficiently.

Task Management

4.8 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Progress Tracking

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Business Process Automation

4.9 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Collaboration Tools

4.6 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Customizable Branding

5.0 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Scribe 69 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Audio Capture: Record audio or import/upload audio files
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Client Management: Manage contact details and communication with clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Content Creation: The ability to create unique content
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Full Text Search: Search for specific words or phrases within a document or database
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Learning Management: Organize and track educational activities
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Productivity Tools: Tools to facilitate the production of information and promote efficiency
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Screen Capture: Save a screenshot of your desktop as an image
- Screen Recording: Record and save a video file of what is happening on a computer screen
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Text Editing: Edit text as needed
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- User Onboarding: Guide new users to understand and become proficient in using a product or service
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Wiki: An informational database that allows users to add, delete, or revise content
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (40)

4.7

Based on 40 reviews

## Pricing

Value for money

4.5 (30)

Free Version

[View pricing plan details](https://www.capterra.com/p/252555/Scribe/pricing/)

Pro Personal

$35.00

Per User,Per Month

It includes:

-   Works With Web, Mobile & Desktop Apps
-   Customize With Company Branding
-   Edit And Redact Screenshots
-   Export To PDF, HTML And Markdown

Pro Team

$17.00

Per User,Per Month

It includes:

-   Works With Web, Mobile & Desktop Apps
-   Customize With Company Branding
-   Edit And Redact Screenshots
-   Export To PDF, HTML And Markdown
-   Collaborate With Your Team Using Comments

Enterprise

Contact vendor for details

It includes:

-   Auto-Redaction Of PII & PHI
-   SSO For Authentication
-   Creator, Viewer, And Admin Roles
-   Enterprise-Grade Data Governance
-   Central User And Document Management
-   Language Translations

Value for money

4.5 (30)

4.5

Based on 30 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[

ClickUp](https://www.capterra.com/p/158833/ClickUp/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)[

Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[

Notion](https://www.capterra.com/p/186596/Notion/)[

Airtable](https://www.capterra.com/p/146652/Airtable/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (29)

4.8

Based on 29 reviews

## User reviews

Overall rating

4.8

Based on 40 reviews

Filter by rating

5(31)

4(9)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AF

Andrew F.

President

Real Estate

### "Outstanding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 22, 2026

Pros

Such an easy to use tool, add it to your browser and go about your day. Each task automatically created. Click the wrong spot? Delete that step on the work flow. Too easy. If you have a senior staff member you lean on heavily that is close to retirement, get this tool and have them go about their day. Split up the workflow later on your own time.

Cons

When it's running, it takes up a quarter of the screen on the side, making the normal page seems squished. It'd be nice if this could be minimized, but I couldn't figure it out (if it is possible)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Katie T.

Chief Operating Officer

Food Production

### "Cool product, but still on the free version"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 29, 2026

Overall I have really geeked out on how Scribe is able to follow your workflow and create the how-to almost automatically. I have enjoyed playing around with it and will be interested to see how easy it is to add other people once the business gets that far.

Pros

I am a huge nerd for creating a good process, and documenting it. I think that is key for any successful business. I have loved using Scribe to complete tasks like that for my small business. There aren't very many people in our company, but I still want to plan for expansion NOW, rather than try to play catch up when we do need to hire more people.

Cons

Right now I am on the free/basic plan so I have not been able to explore the other features that come with paying for it. As the small business grows, I anticipate we will move to the Pro Team version which is still quite affordable for smaller businesses at about $12/person/month. Still, I wonder if paying for this product will be necessary. I am still kinda old school and would rather just create a word document with instructions for all of our processes. I worry about having to pay for this longterm when we do grow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Sebastien C.

Quality Manager

Leisure, Travel & Tourism

### "Easy, intuitive, perfect for trainings "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2026

Very useful, easy, easily embedded in our confluence platform and Elearnio for the trainings Got it from work but would definitely recommend to anyone creating online courses, onboardings and step by step processes

Pros

Very useful to create trainings for agents. Easy to use Use it mostly in my project management and create onboarding. Very simple, intuitive, great interface

Cons

Not much to be honest, but probably just create a better of it but it’s still great so far. Even the integration is great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

Blerta K.

Language Instructor

Education Management

### "Finally, teaching materials that create themselves."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 11, 2026

For 25 euros monthly, this replaced three other tools we used. Creating visual guides for pronunciation exercises, documenting our enrollment process, training new instructors, it handles everything. My colleague even uses it for parent communication guides. Not perfect, but saves me 5-6 hours weekly on material preparation.

Pros

Recording my screen while teaching grammar rules saves me hours. I show students exactly where to click in our online learning portal. The automatic step-by-step guides it creates? Perfect for homework instructions. My Albanian and Swedish language students can replay the videos when they're stuck. Worth every penny for a small language school like ours.

Cons

Sometimes the software misses cursor movements when I'm switching between browser tabs quickly. Video quality drops if my internet connection isn't strong. Would love subtitles in more languages, my beginners struggle with English instructions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

John S.

Project Manager

Construction

### "One of the biggest time savers and organizational tools that have dramatically improved my SOP efficiency and structure"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2026

Overall experience with Scribe has been great. It has saved me so much time and effort building SOP's, and also I now have SOP's that before I didn't even think of putting together, but since it is so easy on Scribe I have SOP's for even simple things that I used to have to spend time showing people myself and wouldn't think of doing an SOP for. Now I just send off the scribe and they are good to go. Recorded doing it one time and now I have an SOP that I can easily share with anyone without having to do a thing anymore.

Pros

Easiest SOP building tool I've ever used. Super inexpensive and free for web apps. If you want to use on desktop/mobile apps you need a subscription, but the subscription is pretty inexpensive. I literally don't have to build SOP's myself anymore. Anytime I need to show someone how to do something on a website or app, I just click record and do the actions myself. Scribe screenshots every click highlights where your mouse is clicking and literally creates the step-by-step guide itself. It will caption each step automatically usually only requiring small tweaks if there is something specific, I want to mention. Has saved me hours of tedious and repetitive explanations as well as back and forth when people get stuck at a certain point and have questions.

Cons

Clicking between tabs and stuff can be a little weird. Editor can sometimes be clunky and screenshots occasionally requires adjustments to highlight what you are actually trying to highlight. These are minimal though and typically just small adjustments you have to make. Still does all the heavy lifting and builds the SOP. Even if you have to make adjustments it's just making adjustments vs building out the whole thing, manually adding screenshots, and highlights yourself. As well as cleaning up all my mistakes. probably more mistakes I'd have to fix doing it myself than on Scribe.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kristin H.

owner

Medical Practice

### "Great for business and your parents!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 1, 2026

Scribe is a great way to do step by step tutorials. I have used it often for my business, but also for my parents!

Pros

Scribe works really well showing how to accomplish tasks. It is nice that it records as you do a task.

Cons

It would be nice if you could redact information for HIPAA concerns. It would also be nice to also have a voiceover video options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sherri M.

Patient Coordinator and Training

Medical Practice

### "Highly recommend Scribe for onboarding and training."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

I really enjoy using Scribe for training. It makes it easy to create clear, step-by-step guides that new team members can follow at their own pace. Scribe has helped streamline onboarding, reduce repeated questions, and ensure consistency across training, which saves time and improves confidence for new hires.

Pros

I love the ease of using screen capture, with movie vs click option. User friendly for trainer and trainee.

Cons

Currently I have no dislikes with Scribe. Very user friendly. Easy to edit and share throughout the practice.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Christopher D.

Head of Tech Solutions

Utilities

### "Great for Easy Guides"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 5, 2025

For my overall experience with Scribe, I started using it based on a recommendation and was really impressed by how easy it was to create guides just by going through the steps. It captures screenshots and clicks really well, and I love that I can save it to a PDF and share it with the team that way. I'm not someone who uses the home screen a lot; I prefer to export and store it in our company documents. My main downside is the cost, especially since I only make a couple of guides a month and it can feel pricey when I'm not using it often. But overall, the free version is fantastic, and the paid version is great if you need those extra features.

Pros

I really appreciated how easy it is to use, especially for capturing screens and creating step-by-step guides. I mostly use it for knowledge management—just running through processes and updating how-to guides so that everyone on the team can follow along easily.

Cons

One downside for me is the cost. While I can see the value in Scribe, it does feel a bit expensive given that I only create a couple of guides a month. There are even months where I don’t use it at all, and it just feels like I’m paying for something that sits unused. So the pricing is a bit high for my usage

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kimberly M.

Quality Assurance Specialist

Computer Software

### "Scribe a great tool to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2025

My overall experice with Scribe is good! I love how it alerts me when my document is being viewed. Also the ability to organize documents and also see the scribes per user.

Pros

There are a lot of things that I like about Scribe including the easiblity of use. Also I love how it alerts me when my document is being viewed. Also the ability to organize documents.

Cons

I really don't have anything that I would say that I like the least about Scribe. It works good for my needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BC

Bakari C.

Web Designer

Design

### "Very Useful For Documenting Workflows and How-tos"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2025

I find Scribe very easy to use, even though I don't use it regularly. I have several SOPs and short how-tos that I refer to as needed.

Pros

I primarily use Scribe for myself. I often take screenshots and create how-to guides for various tasks in WordPress, Divi Builder, or my client portal. It's a quick way to review tasks and strategies that I don't perform frequently but need reminders for.

Cons

The premium price for using Scribe on a desktop is too high. I wish they would lower it to make it more accessible for individuals. I would use the app twice as much if I could capture items on my desktop and edit screenshots.

Review source

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[View all Reviews](https://www.capterra.com/p/252555/Scribe/reviews/)

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