# Scribe Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Scribe Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more. Source: https://www.capterra.com/p/252555/Scribe --- # Scribe Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Scribe ## What is Scribe? See the work. Scale the best. Improve the rest. Scribe’s Workflow AI platform helps organizations ensure work gets done right, and shows how work can be done better. Trusted by teams at New York Life, T-Mobile, and LinkedIn, Scribe is used by 94% of the Fortune 500 to work smarter, faster, and deliver exceptional results. Scribe Capture puts the best ways of working at everyone’s fingertips. It automatically creates and shares step-by-step guides, complete with text and screenshots. ✅ Document your processes 12x faster ✅ Find answers to your questions 63% faster ✅ 98% of teams make fewer mistakes Scribe Optimize helps your organization make work better. It continuously mines workflows to identify opportunities to improve and drive transformation. Scribe empowers your whole organization to do their best work, every single day. ✨ Loved by over 5 million users ✨ Trusted by 600,000 organizations ✨ Forbes Next Billion-Dollar Startup & LinkedIn Top Startup Learn more at scribe.com ## What is Scribe used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[Screen Recording](https://www.capterra.com/screen-recording-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $35 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Scribe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://scribehow.com&name=Scribe) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Scribe 4.8 (36) VS. [4.4 (15,341)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $35 Per User, Per Month Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (36) Ease Of Use 4.1 (14,384) Value For Money 4.5 (28) Value For Money 4.3 (9,789) Customer Service 4.8 (27) Customer Service 4.2 (9,545) ## Scribe alternatives [4.4 (2,957)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.6 (5,832)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (6,970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (5,135)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/252555/Scribe/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Business Process Automation 4.9 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Collaboration Tools 4.6 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Task Management 4.8 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Commenting/Notes 4.6 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view Screen Recording 4.8 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Record and save a video file of what is happening on a computer screen Customizable Branding 5.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Scribe 69 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Record audio or import/upload audio files Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Manage contact details and communication with clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and report regulatory data to either internal management or external stakeholders The ability to create unique content Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Establish guidelines about how much and what kind of data can be stored in the repository Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Process of familiarizing new employees with the company, their position, and responsibilities Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Search for specific words or phrases within a document or database Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Organize and track educational activities Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Drag and drop/visual interfaces that allow non-tech users to build without writing code Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Tools to facilitate the production of information and promote efficiency Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Save a screenshot of your desktop as an image Record and save a video file of what is happening on a computer screen Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Edit text as needed Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Guide new users to understand and become proficient in using a product or service Interact with data visualization elements, such as charts and graphs, to drill down into data An informational database that allows users to add, delete, or revise content Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (36) 4.7 Based on 36 reviews ## Pricing Value for money 4.5 (28) Free Version [View pricing plan details](https://www.capterra.com/p/252555/Scribe/pricing/) Pro Personal $35.00 Per User,Per Month It includes: - Works With Web, Mobile & Desktop Apps - Customize With Company Branding - Edit And Redact Screenshots - Export To PDF, HTML And Markdown Pro Team $17.00 Per User,Per Month It includes: - Works With Web, Mobile & Desktop Apps - Customize With Company Branding - Edit And Redact Screenshots - Export To PDF, HTML And Markdown - Collaborate With Your Team Using Comments Value for money 4.5 (28) 4.5 Based on 28 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ monday.com](https://www.capterra.com/p/147657/monday-com/)[ ClickUp](https://www.capterra.com/p/158833/ClickUp/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[ Notion](https://www.capterra.com/p/186596/Notion/)[ Airtable](https://www.capterra.com/p/146652/Airtable/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (27) 4.8 Based on 27 reviews ## User reviews Overall rating 4.8 Based on 36 reviews Filter by rating 5(29) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JS John S. Project Manager Construction ### "One of the biggest time savers and organizational tools that have dramatically improved my SOP efficiency and structure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 Overall experience with Scribe has been great. It has saved me so much time and effort building SOP's, and also I now have SOP's that before I didn't even think of putting together, but since it is so easy on Scribe I have SOP's for even simple things that I used to have to spend time showing people myself and wouldn't think of doing an SOP for. Now I just send off the scribe and they are good to go. Recorded doing it one time and now I have an SOP that I can easily share with anyone without having to do a thing anymore. Pros Easiest SOP building tool I've ever used. Super inexpensive and free for web apps. If you want to use on desktop/mobile apps you need a subscription, but the subscription is pretty inexpensive. I literally don't have to build SOP's myself anymore. Anytime I need to show someone how to do something on a website or app, I just click record and do the actions myself. Scribe screenshots every click highlights where your mouse is clicking and literally creates the step-by-step guide itself. It will caption each step automatically usually only requiring small tweaks if there is something specific, I want to mention. Has saved me hours of tedious and repetitive explanations as well as back and forth when people get stuck at a certain point and have questions. Cons Clicking between tabs and stuff can be a little weird. Editor can sometimes be clunky and screenshots occasionally requires adjustments to highlight what you are actually trying to highlight. These are minimal though and typically just small adjustments you have to make. Still does all the heavy lifting and builds the SOP. Even if you have to make adjustments it's just making adjustments vs building out the whole thing, manually adding screenshots, and highlights yourself. As well as cleaning up all my mistakes. probably more mistakes I'd have to fix doing it myself than on Scribe. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kristin H. owner Medical Practice ### "Great for business and your parents!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 1, 2026 Scribe is a great way to do step by step tutorials. I have used it often for my business, but also for my parents! Pros Scribe works really well showing how to accomplish tasks. It is nice that it records as you do a task. Cons It would be nice if you could redact information for HIPAA concerns. It would also be nice to also have a voiceover video options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sherri M. Patient Coordinator and Training Medical Practice ### "Highly recommend Scribe for onboarding and training." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 I really enjoy using Scribe for training. It makes it easy to create clear, step-by-step guides that new team members can follow at their own pace. Scribe has helped streamline onboarding, reduce repeated questions, and ensure consistency across training, which saves time and improves confidence for new hires. Pros I love the ease of using screen capture, with movie vs click option. User friendly for trainer and trainee. Cons Currently I have no dislikes with Scribe. Very user friendly. Easy to edit and share throughout the practice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Christopher D. Head of Tech Solutions Utilities ### "Great for Easy Guides" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 5, 2025 For my overall experience with Scribe, I started using it based on a recommendation and was really impressed by how easy it was to create guides just by going through the steps. It captures screenshots and clicks really well, and I love that I can save it to a PDF and share it with the team that way. I'm not someone who uses the home screen a lot; I prefer to export and store it in our company documents. My main downside is the cost, especially since I only make a couple of guides a month and it can feel pricey when I'm not using it often. But overall, the free version is fantastic, and the paid version is great if you need those extra features. Pros I really appreciated how easy it is to use, especially for capturing screens and creating step-by-step guides. I mostly use it for knowledge management—just running through processes and updating how-to guides so that everyone on the team can follow along easily. Cons One downside for me is the cost. While I can see the value in Scribe, it does feel a bit expensive given that I only create a couple of guides a month. There are even months where I don’t use it at all, and it just feels like I’m paying for something that sits unused. So the pricing is a bit high for my usage Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kimberly M. Quality Assurance Specialist Computer Software ### "Scribe a great tool to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2025 My overall experice with Scribe is good! I love how it alerts me when my document is being viewed. Also the ability to organize documents and also see the scribes per user. Pros There are a lot of things that I like about Scribe including the easiblity of use. Also I love how it alerts me when my document is being viewed. Also the ability to organize documents. Cons I really don't have anything that I would say that I like the least about Scribe. It works good for my needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Bakari C. Web Designer Design ### "Very Useful For Documenting Workflows and How-tos" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2025 I find Scribe very easy to use, even though I don't use it regularly. I have several SOPs and short how-tos that I refer to as needed. Pros I primarily use Scribe for myself. I often take screenshots and create how-to guides for various tasks in WordPress, Divi Builder, or my client portal. It's a quick way to review tasks and strategies that I don't perform frequently but need reminders for. Cons The premium price for using Scribe on a desktop is too high. I wish they would lower it to make it more accessible for individuals. I would use the app twice as much if I could capture items on my desktop and edit screenshots. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Marci M. Administrative Assistant to the Assistant Superintendent of Operations Education Management ### "Make professional training videos quickly and with ease" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2025 I started using Scribe as an end user - watching videos created by our Curriculum department. I feel in love and quickly became a content creator. As a former technical writer, I love how quickly I can capture a process that I used to spend hours trying to wordsmith and screenshot. Pros I love how quickly I can create a walkthrough video instead of having to write out and screenshot, step by step, the processes I need to train on. It's so easy to share those videos with my team as well as end users. It was quick and simple to learn how to use Scribe, and the process is highly customizable. Cons Honestly, I can't come up with a downside at this point - other than getting people to watch the training videos we create, which is a user issue, not a Scribe fault. Switched from [Screencastify](https://www.capterra.com/p/163770/Screencastify/) Scribe is free and simpler to work with. We can create the content we need and edit it more easily than with Screencastify. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EY Edward Y. CEO Information Technology and Services ### "Transformed how we train and onboard staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2025 We used Scribe to document internal processes and onboarding for a growing client, it’s saved us hundreds of hours from boring data entry meetings & endless questions. What stands out most is how fast and easy it is. Even non-technical staff can create clear, step-by-step guides effortlessly. One of the best productivity tools I’ve used in years. Pros Easy to use, non technical, simple intuitive step by step instructions. Chrome extension is lightweight & rarely does not perform. Capturing technical workflows and turning them into clean, shareable guides is unmatched. Cons For smaller teams for testing you can get away with the free version but paid for bigger teams to redact unnecessary complicated info. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Deidra L. Director of Finance and Operations Music ### "Incredibly helpful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 1, 2025 Anytime a team member asks how to do something, I create a Scribe tutorial. In the past, I would usually just "do it myself" because it was faster than explaining how. Now, I "do it myself" the first time, then I have a tutorial to share with everyone else for the next time. Pros It is incredibly easy to use, especially in-browser. It records all of the steps and clicks and does a pretty good job of predicting the written instructions. Cons Re-ordering steps isn't easy. It is difficult to navigate while moving a step from one area to another. There is an easy way to move to the top, but it is difficult to move to somewhere else in the middle. It would be easier if we were able to "collapse" the steps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Planner Buyer Textiles ### "Great for training " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 12, 2025 Scribe is generally helpful and easy to use. The ability to share videos and recordings with coworkers and teammates is essential Pros Scribe is easy to use and very helpful for tracking workflow to develop SOPs. The screen capture and video recording are perfect for keeping track of and training these processes Cons I’m deeply and truly tired of seeing AI suggestions. Overall it’s a simply designed set up which I don’t mind, but some may want more complexity Switched from [Fathom](https://www.capterra.com/p/276054/Fathom/) Trying out a variety of recording tools to see the best fit Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/252555/Scribe/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)