# Scribe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Scribe the right Workflow Management solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/252555/Scribe/reviews --- Scribe 4.8 (36) [View alternatives](https://www.capterra.com/p/252555/Scribe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 10th, 2026 # Reviews of Scribe Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews Christopher D Head of Tech SolutionsUtilities, 2 - 10 employeesUsed the software for: 1-2 years. “My main downside is the cost, especially since I only make a couple of guides a month and it can feel pricey when I'm not using it often. But overall, the free version is fantastic, and the paid version is great if you need those extra features.“ December 5, 2025 BC Bakari C Web DesignerDesign, Self-employedUsed the software for: 1-2 years. “The premium price for using Scribe on a desktop is too high.“ November 14, 2025 RS Rachel S Virtual AssistantE-Learning, Self-employedUsed the software for: 6-12 months. “It can take hours to create SOP's and being able to have a software that captures everything i'm doing, just as i'm doing my work helps make everything faster but also ensures accuracy when creating detailed instructional guides, no missing steps accidentally.“ March 24, 2025 EY Edward Y CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “Capturing technical workflows and turning them into clean, shareable guides is unmatched.“ October 21, 2025 Rose W Planner BuyerTextiles, 11 - 50 employeesUsed the software for: Less than 6 months. “The screen capture and video recording are perfect for keeping track of and training these processes“ September 12, 2025 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sherri M. Patient Coordinator and Training Medical Practice Used the software for: 6-12 months ### "Highly recommend Scribe for onboarding and training." March 27, 2026 5.0 I really enjoy using Scribe for training. It makes it easy to create clear, step-by-step guides that new team members can follow at their own pace. Scribe has helped streamline onboarding, reduce repeated questions, and ensure consistency across training, which saves time and improves confidence for new hires. Pros I love the ease of using screen capture, with movie vs click option. User friendly for trainer and trainee. Cons Currently I have no dislikes with Scribe. Very user friendly. Easy to edit and share throughout the practice. Review Source PS Peter S. Director of Technology Services Non-Profit Organization Management Used the software for: 1-2 years ### "Scribe for Busy Technology Teams" July 10, 2025 5.0 We have seen is marked improvement in the consistency and clarity of our documentation. Before Scribe, user instructions were often scattered across PDFs, emails, and chat threads. Now, everything is centralized, easy to update, and visually intuitive. Adoption has grown quickly—not just within our Technology Services team, but across departments. We’ve seen enthusiastic use by program staff, HR, and finance, all of whom are now creating Scribes to document and share their processes. This cross-functional use has helped foster a culture of documentation and knowledge-sharing that we’ve been working toward for years. We recently change the name of our organization, which involved an update to every single team member device, across three countries. With Scribe we were able to create step by step documentation to guide our users through the migration process. With out that our help desk would have been overrun with user support calls! Pros Scribe is quick to setup, easy to use and produces ROI almost immediately, even with the free version! For busy teams Scribe is like adding another person to your team! Cons Quite honestly, I have not encountered much that I don't love about Scribe. Even the features that are "OK" are still insanely more efficient than the alternative (manually creating documentation) Alternatives considered [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) Reason for choosing Scribe Scribe had a much more attractive price point, and more features we are looking for! Review Source JS John S. Project Manager Construction Used the software for: 6-12 months ### "One of the biggest time savers and organizational tools that have dramatically improved my SOP efficiency and structure" April 7, 2026 5.0 Overall experience with Scribe has been great. It has saved me so much time and effort building SOP's, and also I now have SOP's that before I didn't even think of putting together, but since it is so easy on Scribe I have SOP's for even simple things that I used to have to spend time showing people myself and wouldn't think of doing an SOP for. Now I just send off the scribe and they are good to go. Recorded doing it one time and now I have an SOP that I can easily share with anyone without having to do a thing anymore. Pros Easiest SOP building tool I've ever used. Super inexpensive and free for web apps. If you want to use on desktop/mobile apps you need a subscription, but the subscription is pretty inexpensive. I literally don't have to build SOP's myself anymore. Anytime I need to show someone how to do something on a website or app, I just click record and do the actions myself. Scribe screenshots every click highlights where your mouse is clicking and literally creates the step-by-step guide itself. It will caption each step automatically usually only requiring small tweaks if there is something specific, I want to mention. Has saved me hours of tedious and repetitive explanations as well as back and forth when people get stuck at a certain point and have questions. Cons Clicking between tabs and stuff can be a little weird. Editor can sometimes be clunky and screenshots occasionally requires adjustments to highlight what you are actually trying to highlight. These are minimal though and typically just small adjustments you have to make. Still does all the heavy lifting and builds the SOP. Even if you have to make adjustments it's just making adjustments vs building out the whole thing, manually adding screenshots, and highlights yourself. As well as cleaning up all my mistakes. probably more mistakes I'd have to fix doing it myself than on Scribe. Review Source Kristin H. owner Medical Practice Used the software for: I used a free trial ### "Great for business and your parents!" April 1, 2026 4.0 Scribe is a great way to do step by step tutorials. I have used it often for my business, but also for my parents! Pros Scribe works really well showing how to accomplish tasks. It is nice that it records as you do a task. Cons It would be nice if you could redact information for HIPAA concerns. It would also be nice to also have a voiceover video options. Review Source MM Marci M. Administrative Assistant to the Assistant Superintendent of Operations Education Management Used the software for: 1-2 years ### "Make professional training videos quickly and with ease" October 22, 2025 5.0 I started using Scribe as an end user - watching videos created by our Curriculum department. I feel in love and quickly became a content creator. As a former technical writer, I love how quickly I can capture a process that I used to spend hours trying to wordsmith and screenshot. Pros I love how quickly I can create a walkthrough video instead of having to write out and screenshot, step by step, the processes I need to train on. It's so easy to share those videos with my team as well as end users. It was quick and simple to learn how to use Scribe, and the process is highly customizable. Cons Honestly, I can't come up with a downside at this point - other than getting people to watch the training videos we create, which is a user issue, not a Scribe fault. Switched from [Screencastify](https://www.capterra.com/p/163770/Screencastify/) Scribe is free and simpler to work with. We can create the content we need and edit it more easily than with Screencastify. Review Source VR Verified Reviewer Planner Buyer Textiles Used the software for: Less than 6 months ### "Great for training " September 12, 2025 4.0 Scribe is generally helpful and easy to use. The ability to share videos and recordings with coworkers and teammates is essential Pros Scribe is easy to use and very helpful for tracking workflow to develop SOPs. The screen capture and video recording are perfect for keeping track of and training these processes Cons I’m deeply and truly tired of seeing AI suggestions. Overall it’s a simply designed set up which I don’t mind, but some may want more complexity Switched from [Fathom](https://www.capterra.com/p/276054/Fathom/) Trying out a variety of recording tools to see the best fit Review Source Christopher D. Head of Tech Solutions Utilities Used the software for: 1-2 years ### "Great for Easy Guides" December 5, 2025 5.0 For my overall experience with Scribe, I started using it based on a recommendation and was really impressed by how easy it was to create guides just by going through the steps. It captures screenshots and clicks really well, and I love that I can save it to a PDF and share it with the team that way. I'm not someone who uses the home screen a lot; I prefer to export and store it in our company documents. My main downside is the cost, especially since I only make a couple of guides a month and it can feel pricey when I'm not using it often. But overall, the free version is fantastic, and the paid version is great if you need those extra features. Pros I really appreciated how easy it is to use, especially for capturing screens and creating step-by-step guides. I mostly use it for knowledge management—just running through processes and updating how-to guides so that everyone on the team can follow along easily. Cons One downside for me is the cost. While I can see the value in Scribe, it does feel a bit expensive given that I only create a couple of guides a month. There are even months where I don’t use it at all, and it just feels like I’m paying for something that sits unused. So the pricing is a bit high for my usage Review Source Jordan G. CEO Professional Training & Coaching Used the software for: 2+ years ### "Scribe-obsessed - no more eye rolls about SOPs" August 18, 2025 5.0 I love Scribe a lot. As a systems person, I don't recommend anything else. This truly is the one stop shop if you want your team to be streamlined without hounding thing to keep up with their SOPs. Pros Scribe allows me to just hit record, do their flow, and share it to the team. No coordination. No needing to follow brand guidelines for consistency. Just the system and move on! My kind of software. The screen capture is my absolute favorite. Cons Honestly, nothing. It's exactly how I would like the software to be if I was building it for myself. No notes - just love. Review Source DL Deidra L. Director of Finance and Operations Music Used the software for: 6-12 months ### "Incredibly helpful " October 1, 2025 5.0 Anytime a team member asks how to do something, I create a Scribe tutorial. In the past, I would usually just "do it myself" because it was faster than explaining how. Now, I "do it myself" the first time, then I have a tutorial to share with everyone else for the next time. Pros It is incredibly easy to use, especially in-browser. It records all of the steps and clicks and does a pretty good job of predicting the written instructions. Cons Re-ordering steps isn't easy. It is difficult to navigate while moving a step from one area to another. There is an easy way to move to the top, but it is difficult to move to somewhere else in the middle. It would be easier if we were able to "collapse" the steps. Review Source Molly P. Director of Products Marketing and Advertising Used the software for: 1-2 years ### "Scribe is a Game Changer" June 18, 2025 5.0 Overall, Scribe has been a lifesaver at work - it's saved me hundreds of hours, helped my team accomplish more, and made it easy for me to share processes and instructions with customers! Pros It used to take me an hour or more to create a tutorial for my team. With Scribe, I can create a tutorial in 30 seconds or less (I know, it sounds too good to be true!). Cons You can only have 10 tutorials on the free version, which is a little limiting to test it out. But the paid version is worth it Review Source MW Molly W. Senior Ecommerce Technical Specialist Market Research Used the software for: 1-2 years ### "Training/Process Game Changer" September 26, 2024 5.0 This has changed the way we create training and process documents. Pros The automated screen grabs and descriptions are really useful for training documents without spending too much time Cons There are a few platforms it doesn't work on Review Source CB Chris B. Practice Administrator Hospital & Health Care Used the software for: Less than 6 months ### "SOPs made Possible" February 14, 2023 5.0 I am able to create directions that are mostly bomb-proof for even the least tech savvy people in MOMENTS. What I used to spend HOURS, if not days, doing to create professional-looking, detailed instructions now takes less than 10 mins to record, annotate and send. Pros The ease and clarity with which it records what I'm doing. Cons Absolute nothing. I haven't found anything I don't like. Review Source MS Miranda S. IT Tech I Health, Wellness and Fitness Used the software for: 6-12 months ### "Needs a little fine tuning for the price " June 2, 2025 4.0 I enjoy using it but we can't complete our true goal without moving licenses constantly or paying an absurd amount. It would be so helpful with learning our new EMR but the auto redaction feature doesn't work properly. Their tech support is working on it though Pros Very easy to use, the desktop feature makes for seamless tutorials,and very easy to edit. A normal how-to would have taken 45 minutes to create (using screenshots and typing steps)and that same how-to was done in 9 seconds. Cons Expensive, no large scale model (you have to pay $35 per creater per month on top of the service level you choose). This adds up very quickly. Auto redaction feature needs improvement (set ours to auto redaction all private information and it doesn't redact anything except the first name) Alternatives considered [HowNow](https://www.capterra.com/p/173341/HowNow/) Reason for choosing Scribe Ease of use, seemed better than alternatives Review Source BC Bakari C. Web Designer Design Used the software for: 1-2 years ### "Very Useful For Documenting Workflows and How-tos" November 14, 2025 4.0 I find Scribe very easy to use, even though I don't use it regularly. I have several SOPs and short how-tos that I refer to as needed. Pros I primarily use Scribe for myself. I often take screenshots and create how-to guides for various tasks in WordPress, Divi Builder, or my client portal. It's a quick way to review tasks and strategies that I don't perform frequently but need reminders for. Cons The premium price for using Scribe on a desktop is too high. I wish they would lower it to make it more accessible for individuals. I would use the app twice as much if I could capture items on my desktop and edit screenshots. Review Source EY Edward Y. CEO Information Technology and Services Used the software for: 1-2 years ### "Transformed how we train and onboard staff" October 21, 2025 5.0 We used Scribe to document internal processes and onboarding for a growing client, it’s saved us hundreds of hours from boring data entry meetings & endless questions. What stands out most is how fast and easy it is. Even non-technical staff can create clear, step-by-step guides effortlessly. One of the best productivity tools I’ve used in years. Pros Easy to use, non technical, simple intuitive step by step instructions. Chrome extension is lightweight & rarely does not perform. Capturing technical workflows and turning them into clean, shareable guides is unmatched. Cons For smaller teams for testing you can get away with the free version but paid for bigger teams to redact unnecessary complicated info. Review Source AM Alex M. Sales Operations Manager Information Technology and Services Used the software for: 1-2 years ### "Scribe is a quick and easy tool to grab your how-tos" March 22, 2025 4.0 It is a quick and easy tool to use. What I don't know is how much people are using or getting benefit from the how-tos that I put together. Pros It will quickly capture the steps that I take to do things, saving me 10-20mins each time. Cons It automatically blurs out anything that looks like a name, even when it is not sensitive information. It also feels like it could be layering some AI over the top to improve the recording and set up process even more. Review Source MA Marvin A. Consultant Computer Software Used the software for: Less than 6 months ### "Scribe - An easy-To-Use Tool for quick but perfect Guides" June 25, 2025 5.0 Overall the experience is perfect, guides that took half an hour to make are now done in less then 10 minutes. Pros Scribe is a super easy to use tool for creating manuals for small workflows. Thanks to editing features you can quickly improve the manual in general and have a high quality guide of your product/your workflow in only a few minutes. The rebranding options and easy to share options are perfect to share your comapny knowledge. Cons At the moment, Scribe is only available in english. There is also a "Voice-to-Text" Option, but it only works with the english language, if you speak a different language, it tries to understand english (even thou you speak german) and the generated text is useless. Review Source KM Kimberly M. Quality Assurance Specialist Computer Software Used the software for: 1-2 years ### "Scribe a great tool to use!" November 24, 2025 5.0 My overall experice with Scribe is good! I love how it alerts me when my document is being viewed. Also the ability to organize documents and also see the scribes per user. Pros There are a lot of things that I like about Scribe including the easiblity of use. Also I love how it alerts me when my document is being viewed. Also the ability to organize documents. Cons I really don't have anything that I would say that I like the least about Scribe. It works good for my needs. Review Source MG Marissa G. Medical Admin Assistant Hospital & Health Care Used the software for: 6-12 months ### "Scribe is great!" April 3, 2025 5.0 Scribe is easy to use, our providers use it to close notes more efficiently and quickly, our MAs use it for prior auths for medications. Overall it makes workflow much quicker and smoother. Cons Sometimes there are glitches where we lose service or there is a mis-scribe, but it's very rare. Review Source RS Rachel S. Virtual Assistant E-Learning Used the software for: 6-12 months ### "Scribe is a brilliant tool for writing SOP's and instructional guides" March 24, 2025 5.0 Scribe is such a brilliant tool. It helps make SOP's, tutorials, instructions or anything you need to share with co-workers in a fraction of the time. It's a great idea and the program is easy and efficient to work with. Pros I love how much time Scribe saves you. It can take hours to create SOP's and being able to have a software that captures everything i'm doing, just as i'm doing my work helps make everything faster but also ensures accuracy when creating detailed instructional guides, no missing steps accidentally. Cons I wish you were able to edit the screenshots on the free subscription plan. I know there's the option to upgrade, but I feel like getting a clean screenshot should be available to anyone. Review Source BL Billy L. Operations Law Practice Used the software for: 6-12 months ### "Scribe - easy to use and saves lots of precious time" October 18, 2024 5.0 Scribe is very fast and easy to use, and creates great guides that can be easily edited for anyone to view and learn from. It can save operations teams a lot of time - instead of having to show people how to do something IT related over and over, you can just create a Scribe guide and link them to it. Pros Scribe does not waste your time with creating a guide - you click the button to create a guide, it starts to record your screen. Then, you do what you want to create a guide for and it captures every click you make and once you've finished it creates a guide listed step-by-step that you can easily edit. It saves me a lot of time showing people how to do things that are easy for me to do Cons Honestly, nothing. It does exactly what I want it to do Review Source JB Janene B. Director Music Used the software for: Less than 6 months ### "Documenting just got easier!" February 14, 2025 4.0 I've really enjoyed using the product and it has made documenting processes so easy to share with team members. Pros Scribe makes documenting a process very easy! Cons There is a limit to the number of scribes you can create in the free version. I didn't realize that when I got started using it. Review Source IS Ian S. PE Construction Used the software for: Less than 6 months ### "Automated SOP Creation" June 5, 2025 5.0 Overall, our experience with Scribe has been great. We have almost completely switched from manual procedure creation to using Scribe. Pros For creating SOPs, I don't think there is an easier or better platform. It makes creating procedures extremely efficient Cons For users just getting started, it can be a little confusing. It also picks up so much user input that it can be time-consuming to make edits. Review Source JF Jiaxin F. Research Data Scientist Information Technology and Services Used the software for: 6-12 months ### "Useful tool for fast generating tech documents" November 1, 2024 5.0 Pros Scribes allows me to easily generate how-to guides for documenting workflows. Cons When recording the workflow that involves the use of a terminal, the output is not captured with the execution of the command. Review Source MS Mikayla S. Director of CRM and Data Analysis Education Management Used the software for: I used a free trial ### "LOVE this product. Great for How-To's!" November 8, 2024 5.0 Pros Scribe is so easy to install, so easy to use, and so clear. Cons I haven't found anything I dislike about Scribe other than you are required to buy 6 seats for an organization account. Review Source Similar Products Featured ## Related categories [Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Client Onboarding](https://www.capterra.com/client-onboarding-software/)