# Page 2 | Scribe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Scribe the right Workflow Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/252555/Scribe/reviews

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Scribe

4.8 (37)

[View alternatives](https://www.capterra.com/p/252555/Scribe/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Scribe

## Showing most helpful reviews

Showing 26-37 of 37 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JF

Jiaxin F.  
Research Data Scientist  
Information Technology and Services  
Used the software for: 6-12 months

### "Useful tool for fast generating tech documents"

November 1, 2024

5.0

Pros

Scribes allows me to easily generate how-to guides for documenting workflows.

Cons

When recording the workflow that involves the use of a terminal, the output is not captured with the execution of the command.

Review Source

MW

Molly W.  
Senior Ecommerce Technical Specialist  
Market Research  
Used the software for: 1-2 years

### "Training/Process Game Changer"

September 26, 2024

5.0

This has changed the way we create training and process documents.

Pros

The automated screen grabs and descriptions are really useful for training documents without spending too much time

Cons

There are a few platforms it doesn't work on

Review Source

CG

Caeden G.  
Financial Planner  
Financial Services  
Used the software for: 1-2 years

### "SOP Essential"

June 2, 2024

5.0

I have, and do, frequently recommend Scribe to anyone who needs an SOP for technical aspects of their work. I used to write down every step as I went, and that takes forever.

Pros

Free tier works well. Strong data encryption. The system is easy and quick to set up. It is incredibly easy to use without much effort.

Cons

To change highlights, or record on desktop, you have to upgrade. Other than that, I have no issues. This product was clearly designed by someone frustrated in a similar role. It works astonishingly well.

Alternatives considered

[Loom](https://www.capterra.com/p/191187/Loom/)

Reason for choosing Scribe

Same reasons as before. Not as efficient, and a limited free tier.

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

Loom has too many limitations on the free tier, and is significantly less efficient in both time documenting, and retrieving essential information. Plus, the limit on time during videos, and number of videos is significant.

Review Source

BS

Bryson S.  
Systems Administrator  
Construction  
Used the software for: Less than 6 months

### "Scribe makes how-to guides a breeze"

August 19, 2024

5.0

Overall it was great and did exactly what we needed at the time.

Pros

Scribe made making how-to guides for our employees super easy!

Cons

Wish there was an easier way to make mobile how-to guides rather than the screenshot method provided.

Review Source

VR

Verified Reviewer  
Director Of Business Development  
Education Management  
Used the software for: Less than 6 months

### "A versatile and easy-to-use tool to document and deploy training resources"

July 26, 2022

5.0

I've been able to document literally dozens of processes and have seen a dramatic decrease in the number of questions that I typically field from our newly onboarded staff. Additionally, in the longer term, I am thrilled with the quality of the documentation that we've been able to create on our less frequent but pretty technical processes.

Pros

We deployed Scribe at our school where our staff works across more than a dozen systems and need to get up to speed very quickly. Additionally, we have technically intensive processes that only happen once or twice per year. Scribe allowed us to document and deploy resources for both of these use cases easily and has made both our yearly professional development for our new staff easier to follow and our infrequent but technically intensive processes easier to execute with fidelity.

Cons

For us, Scribe replaced extremely labor intensive processes (writing up processes manually, making/cropping screenshots, etc.) that I never considered could be solved with one solution. I'm sure that there are improvements that could be made to the product, but given what we're coming from, there's not real deficiencies that I can identify at this point.

Review Source

Melissa H.  
Manager  
Architecture & Planning  
Used the software for: 6-12 months

### "Makes creating SOP's easy"

November 14, 2023

5.0

This was the easiest way to create SOP's and it encourages me to make them and not feel that I am sending too much time doing them. There is no need to endlessly take screenshots, and save them to a folder and create a document with text steps, it does all of that for you.

Pros

It is the easiest program of its kind that I've used. I don't have to think about what I am capturing, I just go through the steps and it creates a document for me. I am also able to change or modify the text.

Cons

Sometimes it duplicates steps, and in the base version you can't adjust the screenshot, if you want to expand the view out so they are all the same overall image.

Review Source

Jess M.  
Head of U.S. Implementation  
Computer Software  
Used the software for: 6-12 months

### "Quick Guides for the Win"

September 26, 2022

5.0

Incredible. It has made my job way easier for me!

Pros

Create user guides in a matter of minutes by just clicking your mouse on screen. Editing text and screenshots is easy post screen-capturing.

Cons

The only slightly annoying thing is when exporting to PDF the radio button is not always the same size so some circles are bigger and some are smaller, but that's the only complaint I have :)

Review Source

Pratham S.  
Site Manager  
Writing and Editing  
Used the software for: I used a free trial

### "My experience with Scribe"

November 28, 2022

4.0

Pros

My team has used the product - 1. It was easy to integrate 2. Help us in automating our business activity3. It was somewhat futuristic but once you start using such tools you'll become familiar

Cons

The negative point or an improvement could be its errors in reporting, I have found a difference between a human scribe and a tool is the errors get an increase, and this is the only thing I have to report, all the other things are good,

Reason for choosing Scribe

Augmedix was recommended all over the internet, but my team member referred to the Scribe tool.

Review Source

VR

Verified Reviewer  
Rev Ops  
Mental Health Care  
Used the software for: Less than 6 months

### "You need this!"

June 22, 2022

5.0

My overall experience with Scribe is top-notch. I started benefiting from it from the first day I tried it. And EVERY time I make one for my team, someone says how much they love it.

Pros

What I like most about Scribe is that it's both easy for me to use to create a Scribe, but also easy for my team to use, when learning from a Scribe.

Cons

I don't have anything at this time that I like least. I love it all.

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

I had been using Loom to make how-tos but this is MUCH better. And easier.

Review Source

CB

Chris B.  
Practice Administrator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "SOPs made Possible"

February 14, 2023

5.0

I am able to create directions that are mostly bomb-proof for even the least tech savvy people in MOMENTS. What I used to spend HOURS, if not days, doing to create professional-looking, detailed instructions now takes less than 10 mins to record, annotate and send.

Pros

The ease and clarity with which it records what I'm doing.

Cons

Absolute nothing. I haven't found anything I don't like.

Review Source

AV

Ankit V.  
Content Strategist + Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "I've never loved a documentation tool this much."

June 1, 2022

5.0

My overall experience is positive. And I'll keep using this platform.

Pros

SCRIBE is the BEST. Honestly, the ability to hit the record button and go through the process while the platform automatically builds a step-by-step guide for you - who could have thought of that. I love the platform and the team behind it. Also, do give it's Pages feature a try. I create Scribes for my fellow freelancers - allowing them to understand certain processes. And they've felt in love with it as well.

Cons

There's nothing I think that is wrong with Scribe.

Review Source

MM

Morgan M.  
Marketing Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "Scribe Review - Small Compant"

December 6, 2022

5.0

It helps us maintain organization and helps with task delegation as well. There are a lot of functions offered that were not used personally, but I could see myself using them in the future.

Pros

It was easy to use and applicable for our business

Cons

Expensive to continue on with for our business

Review Source

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