--- title: "EHR Solutions Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EHR Solutions Software - reviews, pricing plans, popular comparisons to other Patient Management products and more." source_url: "https://www.capterra.com/p/252631/EHR-Solutions/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # EHR Solutions Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EHR Solutions ## What is EHR Solutions? Systemedx values the importance of combining both the Electronic Health Record and Practice Management into one seamlessly integrated system. This allows for maximum efficiency inside your practice by making it easy for the medical staff to directly communicate with the administration, front desk, and billing staff. By working directly with you, we will help you become the most efficient practice you can be. ## What is EHR Solutions used for? [Patient Management](https://www.capterra.com/patient-management-software/) Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## EHR Solutions alternatives Highest Rated [4.8 (536)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [3.9 (1,386)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.6 (214)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/252631/EHR-Solutions/alternatives/) ## FAQs about EHR Solutions Overview ### Which roles and teams benefit most from EHR Solutions? EHR Solutions is most used by practice administrators, office managers, and executive leaders who oversee daily operations, scheduling, and compliance. Clinical operations teams and nurses use it to document care and coordinate patient workflows, while billing, coding, and revenue cycle staff rely on it to manage claims, reimbursements, and financial accuracy. Answer based on 17 reviews Overview ### What company size and industries is EHR Solutions built for? EHR Solutions serves small medical providers, with 100% of reviewers from small businesses and 88% in medical practice. It is built for Orthopedics, Family Practice, and Urgent Care, with limited use in hospital and health care and medical devices at 6% each, primarily for patient management. Answer based on 17 reviews Features and Usability ### What are the key features of EHR Solutions? EHR Solutions offers patient scheduling, appointment management, automated scheduling, and calendar management for visit coordination. It also includes charting, records management, customizable forms, document storage, billing and invoicing, claims management, and reporting tools such as customizable reports, historical reporting, and real-time reporting. Integrations ### Which third-party tools and platforms does EHR Solutions integrate with? EHR Solutions integrates with Weave for patient communication and text-to-pay workflows. The connection surfaces caller details, chart numbers, and dates of birth in Weave, helping staff identify patients without switching screens. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does EHR Solutions offer? EHR Solutions provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing support. Getting Started and Support ### What customer support options does EHR Solutions offer? EHR Solutions provides Email/Help Desk, a Knowledge Base, and Phone Support. Support resources are centered on direct assistance and self-service documentation. Because no reviewer feedback is available for support topics, no user sentiment about response speed, helpfulness, or common frustrations can be stated. ## Features AI summary Based on 1,461 Patient Management reviews Capterra data shows that buyers of Patient Management software rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Appointment Management** (**61%**) - **Billing & Invoicing** (**56%**) EHR Solutions includes all three features that reviewers rate most highly: **HIPAA Compliant**, **Appointment Management**, and **Billing & Invoicing**. Together, these capabilities help businesses protect patient data, coordinate scheduling efficiently, and manage charges and payments more accurately, allowing teams to deliver organized and compliant patient care. HIPAA Compliant 4.6 (14) 35.71% of 14 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Management 4.5 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Charting 4.5 (13) 30.77% of 13 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Patient Scheduling 4.6 (15) 46.67% of 15 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Calendar Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Patient Intake 4.3 (13) 23.08% of 13 reviewers that rated this feature as important or highly important Patients can register for appointments in advance online EHR Solutions 48 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Admissions Management: Handle the registration and admission process for existing and new students - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Intake: Patients can register for appointments in advance online - Patient Location Tracking: Identify patient's location at any given point in time - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Scheduling: Book and manage patient appointments and follow-ups - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Waiting Time Tracking: Estimated waiting time in the queue - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (17) 4.1 Based on 17 reviews ## Pricing Value for money 4.4 (12) Value for money 4.4 (12) 4.4 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (16) 4.6 Based on 16 reviews ## User reviews Overall rating 4.5 Based on 17 reviews Filter by rating 5(10) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JM Julie M. Administrator Medical Practice ### "Great value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2024 Pros Customization options give us greater flexibility. Cons There are some reporting limitations that impact Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Misty P. Manager Medical Practice ### "Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 21, 2022 Pros Reporting, easy to use, support is great Cons There are a lot of features that we are not sure how to use. But we are learning Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kacie H. Billing, A/R Medical Devices ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2022 After using other software for different companies this is the most proficient yet. Pros Very easy to use and when we need support they are on point. Cons I like this software period. So far this is the most proficient software I have used. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2022 Hey Kacie, Thank you for such a fantastic review, and thank you for choosing Systemedx. If you ever have any questions or need help, please do not hesitate to reach out at (256) 739-1398. JH Jan H. Business Support Medical Practice ### "Great Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 November 4, 2022 Other than insurance claim posting, I feel the system is quite user friendly. However, my experience is mainly with the business side of the system. I have no experience with the clinical aspect.Customer support is always very helpful and usually done in a timely fashion. Pros Easy access from screen to screen applications. Cons Insurance claim posting requires a lot of mouse clicks and could be designed better. Cumbersome posting application considering a medical clinic has hundred to thousands of payments to post monthly. Also, patient accounts receivable can be confusing due to how payments are applied. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Leigh M. Practice Administrator Medical Practice ### "Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 4, 2022 We are pleased with our overall experience with this product. It really has been tailored to the needs of allergy and asthma specialists. It does accommodate what we need to accomplish on a daily basis. The rep that we have is amazing. She will come on site and train us on new features that can benefit us tremendously. She does not pressure us to add any features that costs a lot of money. She just lets us know what they do and how much it costs, and then leaves it up to us. We really appreciate people who do not pressure us to purchase additional products. Pros This product is very easy to use. We did not have much trouble learning how to use all the features. We when hire new employees, they pick it up just as quickly. The schedule and the money features (keeping up with money owed and money collected, insurance balances, etc.) are excellent features. Cons The thing we like least about the product is the updates. When updates are done, it seems to disrupt everything. Changes will be made that we are unaware of and we don't know how to proceed. We have to stop and call them, they put in a ticket and then someone gets back with us about the matter. It really disrupts the flow of clinic. You can't just call and have someone answer your question, either. It's rather frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Denise L. Office Manager Medical Practice ### "Office Manager Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 3, 2022 We have had a good experience with EHR solutions. We could use more training as I feel there are a lot of things we still do not understand and that could be set up to make things easier for us. Pros It is relatively easy to learn and is a good price. Cons There are some improvements that would make seeing patients easier. Also, obtaining patient reports for different things could be made a lot easier to set up and access. Reasons for choosing EHR Solutions Price and recommendation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2022 Hi Denise, Thank you for taking the time to write this review! Our team is always open to recommendations for improvements. We would love to hear your ideas and suggestions. Please, contact (256) 739-1398 to leave your recommendations and for additional training. KH Kip H. Owner Medical Practice ### "Systemedx- EMR / Billing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2022 It works very well and is not "clunky". Support is good and reporting options are great. Pros Customer service, ease of use and the company's commitment to expand functions / services Cons You need to diligently negotiate prices and review for any upgrades and capability additions. Alternatives considered [Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/) Reasons for choosing EHR Solutions Customer service, ease of use and the company's commitment to expand functions / services Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Julia A. Dir. of Clinical Operations Medical Practice ### "SMX review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 3, 2022 Very good. We accomplish all our goals with the system my only complaint is reports. Pros One of the most intuitive systems I have used. Easy to use no matter the skill level of the user. Cons The only thing I have real issues with is the reports. I feel like there should be easier ways to obtain reports and set them up. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing EHR Solutions Did not like the layout of the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2022 Hey Julia, We appreciate you taking the time to leave this review! For any help with reporting options, please contact our team at (256) 739-1398. BP Brenda P. Executive Director Medical Practice ### "SystemedX Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 3, 2022 Pros The ease of using the system. The reports for month end were custom written for our practice. Cons Nothing really comes to mind. SystemedX has worked very hard to help us implement new products available and helped interface with various outside labs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2022 Hi Brenda, Thank you for the response! It makes our team incredibly happy to hear such positive feedback! BH Beverly H. administrator Medical Practice ### "review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 3, 2022 good Pros easy to use, user friendly. The patient tracker is great to help with flow of office Cons I dont think the communacation is good with the reps. you offered a lot of features that we did not know about Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/252631/EHR-Solutions/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.