# EHR Solutions Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EHR Solutions Software - reviews, pricing plans, popular comparisons to other Patient Management products and more.

Source: https://www.capterra.com/p/252631/EHR-Solutions

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# 

 EHR Solutions Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

EHR Solutions

## What is EHR Solutions?

Systemedx values the importance of combining both the Electronic Health Record and Practice Management into one seamlessly integrated system. This allows for maximum efficiency inside your practice by making it easy for the medical staff to directly communicate with the administration, front desk, and billing staff. By working directly with you, we will help you become the most efficient practice you can be.

## What is EHR Solutions used for?

[Patient Management](https://www.capterra.com/patient-management-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
not available

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## EHR Solutions alternatives

Highest Rated

[4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[3.9 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (56)](https://www.capterra.com/p/187418/Juvonno/reviews/)

Starting price

$55.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/252631/EHR-Solutions/alternatives/)

## FAQs about EHR Solutions

Overview

### Which roles and teams benefit most from EHR Solutions?

EHR Solutions is most used by practice administrators, office managers, and executive leaders who oversee daily operations, scheduling, and performance. Clinical operations staff and nurses rely on it to document care and coordinate treatment, while billing, coding, and revenue cycle teams use it to manage claims, payments, and compliance workflows.

Answer based on 17 reviews

Overview

### What company size and industries is EHR Solutions built for?

EHR Solutions is built for small medical organizations, with 100% of reviewers from small businesses and 88% in medical practice. It serves Orthopedics, Family Practice, and Urgent Care, with smaller use in hospital and health care and medical devices at 6% each, primarily for patient management.

Answer based on 17 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of EHR Solutions?

EHR Solutions offers appointment management, automated scheduling, and patient scheduling for visits and bookings. It includes charting, records management, patient intake, and registration management for clinical documentation. Billing & invoicing, claims management, and electronic payments support financial tasks, while alerts/notifications, SMS messaging, reporting, and mobile access cover communication and tracking.

Integrations

### Which third-party tools and platforms does EHR Solutions integrate with?

EHR Solutions integrates with Weave, connecting patient records to calling and texting workflows. The Weave integration supports caller identification, chart details, date of birth lookup, text messaging, and text-to-pay functions, giving staff access to patient information without switching between screens.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does EHR Solutions offer?

EHR Solutions provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions provide guided remote setup, and documentation offers written reference material for self-paced review and ongoing use.

Getting Started and Support

### What customer support options does EHR Solutions offer?

EHR Solutions provides email/help desk support, a knowledge base, and phone support. Reviewer feedback about support quality is not available, so no claims can be made about response times, helpfulness, or common issues. The listed channels indicate direct assistance and self-service help for users.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Patient Scheduling

4.6 (15)

46.67% of 15 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

HIPAA Compliant

4.6 (14)

35.71% of 14 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

4.5 (13)

30.77% of 13 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Patient Intake

4.3 (13)

23.08% of 13 reviewers that rated this feature as important or highly important

Patients can register for appointments in advance online

Appointment Management

4.5 (12)

33.33% of 12 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Document Storage

4.2 (12)

16.67% of 12 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

EHR Solutions 48 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Handle the registration and admission process for existing and new students

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Patients can register for appointments in advance online

Identify patient's location at any given point in time

Observing and tracking a patient's health status, condition, and wellbeing

Book and manage patient appointments and follow-ups

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Estimated waiting time in the queue

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (17)

4.1

Based on 17 reviews

## Pricing

Value for money

4.4 (12)

Value for money

4.4 (12)

4.4

Based on 12 reviews

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## Support, customer service and training options

Customer Service

4.6 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (16)

4.6

Based on 16 reviews

## User reviews

Overall rating

4.5

Based on 17 reviews

Filter by rating

5(10)

4(6)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JM

Julie M.

Administrator

Medical Practice

### "Great value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2024

Pros

Customization options give us greater flexibility.

Cons

There are some reporting limitations that impact

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Misty P.

Manager

Medical Practice

### "Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 21, 2022

Pros

Reporting, easy to use, support is great

Cons

There are a lot of features that we are not sure how to use. But we are learning

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kacie H.

Billing, A/R

Medical Devices

### "Great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2022

After using other software for different companies this is the most proficient yet.

Pros

Very easy to use and when we need support they are on point.

Cons

I like this software period. So far this is the most proficient software I have used.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 16, 2022

Hey Kacie, Thank you for such a fantastic review, and thank you for choosing Systemedx. If you ever have any questions or need help, please do not hesitate to reach out at (256) 739-1398.

JH

Jan H.

Business Support

Medical Practice

### "Great Customer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

November 4, 2022

Other than insurance claim posting, I feel the system is quite user friendly. However, my experience is mainly with the business side of the system. I have no experience with the clinical aspect.Customer support is always very helpful and usually done in a timely fashion.

Pros

Easy access from screen to screen applications.

Cons

Insurance claim posting requires a lot of mouse clicks and could be designed better. Cumbersome posting application considering a medical clinic has hundred to thousands of payments to post monthly. Also, patient accounts receivable can be confusing due to how payments are applied.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Leigh M.

Practice Administrator

Medical Practice

### "Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 4, 2022

We are pleased with our overall experience with this product. It really has been tailored to the needs of allergy and asthma specialists. It does accommodate what we need to accomplish on a daily basis. The rep that we have is amazing. She will come on site and train us on new features that can benefit us tremendously. She does not pressure us to add any features that costs a lot of money. She just lets us know what they do and how much it costs, and then leaves it up to us. We really appreciate people who do not pressure us to purchase additional products.

Pros

This product is very easy to use. We did not have much trouble learning how to use all the features. We when hire new employees, they pick it up just as quickly. The schedule and the money features (keeping up with money owed and money collected, insurance balances, etc.) are excellent features.

Cons

The thing we like least about the product is the updates. When updates are done, it seems to disrupt everything. Changes will be made that we are unaware of and we don't know how to proceed. We have to stop and call them, they put in a ticket and then someone gets back with us about the matter. It really disrupts the flow of clinic. You can't just call and have someone answer your question, either. It's rather frustrating.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

Denise L.

Office Manager

Medical Practice

### "Office Manager Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 3, 2022

We have had a good experience with EHR solutions. We could use more training as I feel there are a lot of things we still do not understand and that could be set up to make things easier for us.

Pros

It is relatively easy to learn and is a good price.

Cons

There are some improvements that would make seeing patients easier. Also, obtaining patient reports for different things could be made a lot easier to set up and access.

Reasons for choosing EHR Solutions

Price and recommendation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 16, 2022

Hi Denise, Thank you for taking the time to write this review! Our team is always open to recommendations for improvements. We would love to hear your ideas and suggestions. Please, contact (256) 739-1398 to leave your recommendations and for additional training.

KH

Kip H.

Owner

Medical Practice

### "Systemedx- EMR / Billing "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2022

It works very well and is not "clunky". Support is good and reporting options are great.

Pros

Customer service, ease of use and the company's commitment to expand functions / services

Cons

You need to diligently negotiate prices and review for any upgrades and capability additions.

Alternatives considered

[Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/)

Reasons for choosing EHR Solutions

Customer service, ease of use and the company's commitment to expand functions / services

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Julia A.

Dir. of Clinical Operations

Medical Practice

### "SMX review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 3, 2022

Very good. We accomplish all our goals with the system my only complaint is reports.

Pros

One of the most intuitive systems I have used. Easy to use no matter the skill level of the user.

Cons

The only thing I have real issues with is the reports. I feel like there should be easier ways to obtain reports and set them up.

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reasons for choosing EHR Solutions

Did not like the layout of the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 16, 2022

Hey Julia, We appreciate you taking the time to leave this review! For any help with reporting options, please contact our team at (256) 739-1398.

BP

Brenda P.

Executive Director

Medical Practice

### "SystemedX Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 3, 2022

Pros

The ease of using the system. The reports for month end were custom written for our practice.

Cons

Nothing really comes to mind. SystemedX has worked very hard to help us implement new products available and helped interface with various outside labs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 16, 2022

Hi Brenda, Thank you for the response! It makes our team incredibly happy to hear such positive feedback!

BH

Beverly H.

administrator

Medical Practice

### "review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 3, 2022

good

Pros

easy to use, user friendly. The patient tracker is great to help with flow of office

Cons

I dont think the communacation is good with the reps. you offered a lot of features that we did not know about

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/252631/EHR-Solutions/reviews/)

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