# EventConnect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EventConnect the right Event Management solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/252665/EventConnect/reviews --- EventConnect 4.7 (20) [View alternatives](https://www.capterra.com/p/252665/EventConnect/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 13th, 2025 # Reviews of EventConnect Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews JS Jessi S AdminSports, 2 - 10 employeesUsed the software for: 1-2 years. “The customization for each event is fantastic.“ December 20, 2021 JS Jessi S AdminSports, 2 - 10 employeesUsed the software for: 1-2 years. “I think the best part is the customer service.“ December 20, 2021 MB Marc B Tournament DirectorSports, 11 - 50 employeesUsed the software for: More than 2 years. “Event Connect tech support is very responsive to our questions and there to assist if we ever need guidance.“ May 10, 2021 MB Marc B Tournament DirectorSports, 11 - 50 employeesUsed the software for: More than 2 years. “Event Connect is an easy to use, intuitive SAAS to manage tournaments and league play. “ May 10, 2021 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Marc B. Tournament Director Sports Used the software for: 2+ years ### "Event Connect Software Review" May 10, 2021 5.0 We have been using Event Connect for nearly 4 years now, and are very happy. We have tried most of the other "all in one" software for sports/league management, and this one comes out on top for us. Event Connect tech support is very responsive to our questions and there to assist if we ever need guidance. Pros Event Connect is an easy to use, intuitive SAAS to manage tournaments and league play. The software is well organized, and quite robust. Incorporating membership management, organizing events is a cinch now with Event Connect. The Game Scheduler is by far the best we have used ever. This feature allows the software to plan and layout all of the games based upon the format you choose, then you can drag and drop individual games on the Calendar to custom tailor to your needs. Each Team entered whether it be for a tournament or league play has a team page where communications is made easy. Try the Event Connect App, as it stitches all events and communications together in one place. Cons None. Very satisfied with the software. Alternatives considered [TeamSnap](https://www.capterra.com/p/123208/TeamSnap/) Reason for choosing EventConnect Event Connect is a superior software suite. It also allows us to make money on our tournaments by managing our hotel guest stay. This is substantial, and none of the other software products have this in theirs. Switched from [SportsEngine](https://www.capterra.com/p/134125/SportsEngine/) The workflow with Event Connect, and ease of use is the best we have seen and used. Review Source GK Gina K. Administrator Sports Used the software for: 1-2 years ### "Customer Service and Comprehensive Service" May 10, 2021 5.0 Customer service has been great for us as an event and generally, for our customers. We have enjoyed working with the EC team! Pros The ability to customize questions and select various reports is very helpful, as is the hotel booking feature and reporting. Cons When setting up registration, it's hard to know what the final result will look like or how it will behave. It's taking a few seasons to really figure it out. A "test" mode of some sort would be helpful. I'd want to input what we, the event needs, experience the customer side of it, know how the reporting will look, and how it all plays into scheduling later. Alternatives considered [TeamSnap](https://www.capterra.com/p/123208/TeamSnap/) Reason for choosing EventConnect Cost, features, hotel services Switched from [TeamSnap](https://www.capterra.com/p/123208/TeamSnap/) Terrible customer service and many tech glitches or features lacking Review Source CG Cathy G. General Manager Management Consulting Used the software for: Less than 6 months ### "Review " December 29, 2021 3.0 Pros Very user friendly. Cons Haven’t used enough to determine. I am a new user to it Review Source JS Jillian S. Lodging Director Sports Used the software for: 1-2 years ### "Lodging Capture On a Bigger Scale" May 22, 2021 5.0 We converted to EventConnect to offer to our teams a simpler more modern way to book/block hotels. The actual booking data has enabled us to capture a much greater number of room nights booked. Scheduling and registration are bonuses. As we prepared to implement the program, EventConnect had me at their offices to help with all of the details of setup. This really made a huge difference in the success of our conversion. I was not aware of all options within the software. I feel we would have gone in circle with out that time and training. Pros Service and quick response has made this conversion work for us. The team dashboard is very simple to use. There are always challenges, but we have seen how EventConnect and staff work with urgency to solve issues that come up. Cons As a facility with multiple events at multiple venues reporting needs to be on an association level. This was not really offered when we signed up. We are able to collect the data on an event basis and are close to getting all the reports we need on a association level. Covid delayed progress but we are back on track. I do appreciate being able to give my input and requests for changes. Reason for choosing EventConnect Staff and support were the main points in our decision to go with EventConnect. Review Source HB Hayley B. Director of Operations Sports Used the software for: 6-12 months ### "If your company runs any type of Event...you must use Event Connect!!!" December 20, 2021 5.0 Pros Event Connect has made our Event planning very simple and keeps everything extremely organized! I highly recommend them! Cons Nothing! We have had an great experience all around! Review Source TB Tim B. President Sports Used the software for: 2+ years ### "Event Connect" December 20, 2021 5.0 I would recommend Event Connect to anyone. Pros I like the personal relationship with people who work at Event Connect. Cons Nothing. Company does a great job! Review Source CK Casey K. Exec Director Sports Used the software for: 1-2 years ### "Veru satisfied" December 17, 2021 5.0 Ad good as a partnership gets Pros Easy to use, robust, and accessible to all parties Cons Nothing, wouldnt change a thing at this point Review Source LB Lauren B. Executive Director Sports Used the software for: 1-2 years ### "EventConnect made our event better " May 10, 2021 5.0 Pros I love how much data is collected and the economic impact report is crucial for grant information. It’s intuitive and the team at EC is always trying to make improvements and add in more features. The staff is easy to work with and very knowledgeable. Cons Want more sponsor integration opportunities. Review Source LZ Lucas Z. Assistant Tournament Director Sports Used the software for: 2+ years ### "Weekend Hockey/ Event Connect" May 31, 2021 5.0 Pros Very profient and ease of use. Also very quick on updates and very good at explaining updates. Cons System is very well run. No complaints from the Weekend Hockey Team. Review Source SF Samantha F. Director of Sales Hospitality Used the software for: 1-2 years ### "Event Connect Satisfaction" March 6, 2023 5.0 Overall experience has been great! I receive prompt response from \[sensitive content hidden\], Hotel Contract Specialist. He's great to work with in all aspects! Pros Rooming list and confirmation number submission. Cons I'd like to add guests myself manually should someone be accidentally booked through the hotel for an event to allow ease in getting someone accounted for in both my system and Event Connects. Review Source TH Tim H. GM outdoor sports Sports Used the software for: 6-12 months ### "Event Connect review " December 17, 2021 5.0 The support team has been ver helpful kind a. Patient with our group Pros Simple to understand and use. It is well labeled Cons Takes some time to navigate between different sports and usages Review Source JT Jason T. Dir. of Business Development & Events Sports Used the software for: 1-2 years ### "Highlands Sports" December 18, 2021 4.0 It was nice to take control over the hotel experience for our event directors who don't know the local scene like we do. Pros Easy to see live-time registrations and who booked where. Cons Ease of use. Hard to get reporting and would love if there was an api that could connect to a variety of registration platforms to help gather data. Review Source CP Cory P. Sales Manager Hospitality Used the software for: 1-2 years ### "Ease Of Access/ Stress-Free Use of EventConnect." December 15, 2021 5.0 The only complaint I have is in regards to us not having a more solidified cancellation option to protect our hotel, but I understand that's typically how these Housing Bureau's work. Pros The ability to counter proposals is an absolute game changer. Cons Initially it was tough to navigate around the site, but with more repetition it becomes seamless. Reason for choosing EventConnect To be completely honest we switched over to this product because Cal Winter Games adopted your software and I couldn't be happier! Review Source JS Jessi S. Admin Sports Used the software for: 1-2 years ### "Overall Positive Experience All Around " December 20, 2021 4.0 I think the best part is the customer service. I know I am going to get a quick response every time. Pros The customization for each event is fantastic. The ability to add multiple 'tabs' of information is handy. The levels of complexity is enough to have an event that is more in-depth AND one that isn't super complex. Cons Inability to not have the hotel reservation popup when hotels are not needed. Review Source SH Sandi H. Executive Director Sports Used the software for: 2+ years ### "EventConnect" May 10, 2021 5.0 Excellent Pros It was easy to set up and reactivate annually Cons Merchandise Reporting could be improved upon Review Source AK Andrew K. Director of Business Development & Events Sports Used the software for: 6-12 months ### "Great product, even better customer service!" December 17, 2021 5.0 Pros Ease of use and clean consumer experience. Cons Being able to make adjustments to multiple registrations at a time Review Source AP Andrew P. Guest Services Manager Hospitality Used the software for: 2+ years ### "Hotel Support for tournaments" December 3, 2021 4.0 EventConnect takes care of many of tasks involved with hosting a sports tournament from a hotel standpoint. Pros Pros: EventConnect software is easy to use. Very useful from a hotel standpoint for managing tournament inventory and reservations. Cons Con: Layout of the functions could be optimized for easier navigation. Review Source VR Vicki R. Director of Sales Hospitality Used the software for: 6-12 months ### "Director of Sales" December 16, 2021 5.0 Positive Pros The program is user friendly and it is easy to obtain the room list from the program. Cons I cannot think of anything I do not like Review Source PP Pauletta P. Director of Competitive Programs Sports Used the software for: 1-2 years ### "soccer" December 17, 2021 4.0 Pros Program is very user friendly. Haven't had any issues Cons There is nothing I don't like about this program. Review Source JC Jessica C. Executive Assistant Sports Used the software for: 6-12 months ### "USA Cheer Review" December 17, 2021 4.0 Pros Hotel blocks handled, easy to use, would like to learn more about ticketing Cons We are using multiple platforms and would be nice to integrate some once we have some more downtime. Review Source Similar Products Featured ## Related categories [Club Management](https://www.capterra.com/club-management-software/)[Sports League](https://www.capterra.com/sports-league-software/)[Event Management](https://www.capterra.com/event-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.