# get.chat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about get.chat Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/252693/getchat --- # get.chat Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) get.chat ## What is get.chat? get.chat is a software that enables you to connect your WhatsApp account to multiple users and applications simultaneously. get.chat's Web Inbox allows multiple employees to receive WhatsApp messages on multiple devices using the same number you use for your business. Our Integration API helps you connect your WhatsApp to third-party applications such as HubSpot, Zapier, or your own chatbot solution. Powered by the official WhatsApp Business API from 360dialog ## What is get.chat used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 93 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price €49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for get.chat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://get.chat&name=get.chat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### get.chat 4.7 (93) VS. [4.7 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price €49 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (93) Ease Of Use 4.6 (16,355) Value For Money 4.7 (81) Value For Money 4.5 (11,418) Customer Service 4.5 (83) Customer Service 4.4 (10,635) ## get.chat alternatives [4.5 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,355)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [View all alternatives](https://www.capterra.com/p/252693/getchat/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Chat 4.9 (49) 65.31% of 49 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Mobile Access 4.7 (45) 66.67% of 45 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Notifications 4.8 (44) 70.45% of 44 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Real-time Consumer-facing Chat 4.7 (42) 66.67% of 42 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with consumers Document Storage 4.7 (41) 68.29% of 41 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Transcripts/Chat History 4.7 (41) 65.85% of 41 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation get.chat 22 features An @mention is a way to tag or notify a specific person about a message/post Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Public or private sharing of digital files such as documents, audio/video, images, and more Access software remotely via mobile devices Copy on the page or chat window encouraging the user to engage with the chat option Engage in direct, instant messaging with customers, users, etc. Engage in direct, instant messaging with consumers Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Allow customers/users to submit support queries and service requests Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Get Advice We can help you find the software with the features you need. Features 4.7 (93) 4.7 Based on 93 reviews ## Pricing Value for money 4.7 (81) Free Trial Basic €49.00 Flat Rate,Per Month Value for money 4.7 (81) 4.7 Based on 81 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (83) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (83) 4.5 Based on 83 reviews ## User reviews Overall rating 4.7 Based on 93 reviews Filter by rating 5(68) 4(25) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TO Tonny O. Operations Manager Machinery ### "Okello Views on get.chat Platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2024 Pros This tool is great for enhancing live chat directly to our WhatsApp business account across multiple devices using one number. Cons I can’t believe they are discontinuing their services soon 🥲🕰️. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AO Adebisi O. Business Development Manager Leisure, Travel & Tourism ### "get.chat: Reliable BIM & Live Chat Platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 9, 2024 Pros get.chat allows me to connect with customers via live chat which solve issues rapidly. Cons Unfortunately, it need to be integrated with external web conferencing apps to enhance video conferencing. Switched from [Zipteams](https://www.capterra.com/p/265801/Zipteams/) [Swit](https://www.capterra.com/p/191348/Swit/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jamie B. Chief Accountant Financial Services ### "get.chat: Reliable Tool for BIM & Live Chat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2023 Pros In my current Tax Consultancy Firm, get.chat makes it easy and rapid to send bulk messages. Document storage is another great aspect about get.chat. Cons I rarely encounter issues while using get.chat. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Ayanda B. Graphic Designer Printing ### "No Need for Email Communication with the Help of get.chat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2023 Pros Sending instant messages and live chat are among the best aspects about get.chat. I do not need email to send and receive DMs with get.chat. One number across many devices is another aspect that I like. Cons Thanks for asking, but at the moment get.chat seldom has nothing that I regret about. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Sheila A. Records Assistant Hospital & Health Care ### "WhatsApp Embedded Live Chat Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 12, 2023 Team collaboration. File sharing. Business instant messaging. Pros With get.chat, it is seamless to send bulk messages. Live chat and business instant messaging are other great aspects about this tool. Cons Lack offline access to function even a mild aspect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Gagamel M. social activist Online Media ### "rela" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2023 Pros Get.chat integrates with WhatsApp to assist in multi messaging of clients Cons it has no realistic free trial for use in the messaging Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Yogesh Y. Software Engineer Information Technology and Services ### "Get.chat offers live chat and support tickets to help businesses with customer service." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 6, 2023 Get.chat is a full-featured customer service live chat and support platform. Although it has certain drawbacks, it is a fantastic choice for corporate applications. Pros Get.chat offers live chat and support tickets to help businesses with customer service. Cons The inability to automate tasks and the absence of individual user profiles are two of Get.chat's most glaring flaws. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VK Violet K. Project and Liaison Officer Non-Profit Organization Management ### "why I Prefer get.chat for Live Chat & BIM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 1, 2023 It allows me to send bulk messages, tag and assign tasks for 24.7.365. Pros get.chat allows me to manage WhatsApp business conversations by assigning tasks and tagging convos in real-time. Cons Need I say something really - get.chat accomplishes all my needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WA Winfrey A. Hospital Psychologist Mental Health Care ### " Robust and Flexible WhatsApp Team Communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2023 get.chat product is a self-explanatory multi-purposed WYSIWYG which helps team to access multiple messages using different devices. Generally, it maximize team collaboration and productivity on the go. Pros Possession of great rule engine to enhance seamless integration with Zapier and Hubspot softwares in order to enable user to communicate simultaneously. It is fully powered by the official WhatsApp Business API from 360dialog. Cons From my own experience, get.chat product has no single dislike since it over delivers all it was purposed for during its development. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Stephanie G. Human Resources Officer Mental Health Care ### "get.chat: Robusta Tool for Live Chat & BIM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2023 Improve customer experience through real-time live chat and BIM. Pros Ever since I implemented get.chat early this year, it has never been hectic to communicate with our customers by integrating with external apps such as Jira and Pipedrive. Cons All is well with me on my end - I get whatever I need from get.chat. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/252693/getchat/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [WhatsApp vs get.chat](https://www.capterra.com/compare/180345-252693/WhatsApp-vs-getchat)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)