# get.chat Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about get.chat Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/p/252693/getchat

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# 

 get.chat Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

get.chat

## What is get.chat?

get.chat is a software that enables you to connect your WhatsApp account to multiple users and applications simultaneously. get.chat's Web Inbox allows multiple employees to receive WhatsApp messages on multiple devices using the same number you use for your business. Our Integration API helps you connect your WhatsApp to third-party applications such as HubSpot, Zapier, or your own chatbot solution. Powered by the official WhatsApp Business API from 360dialog

## What is get.chat used for?

[Live Chat](https://www.capterra.com/live-chat-software/)

Top alternative

Featured

Overall rating

Based on 93 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

€49

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for get.chat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://get.chat&name=get.chat)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### get.chat

4.7 (93)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

€49

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (93)

Ease Of Use

4.6 (16,292)

Value For Money

4.7 (81)

Value For Money

4.5 (11,361)

Customer Service

4.5 (83)

Customer Service

4.4 (10,582)

## get.chat alternatives

[4.5 (2,211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/252693/getchat/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real-Time Chat

4.9 (49)

65.31% of 49 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Mobile Access

4.7 (45)

66.67% of 45 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Real-Time Notifications

4.8 (44)

70.45% of 44 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Real-time Consumer-facing Chat

4.7 (42)

66.67% of 42 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with consumers

Document Storage

4.7 (41)

68.29% of 41 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Transcripts/Chat History

4.7 (41)

65.85% of 41 reviewers that rated this feature as important or highly important

View messages sent by both parties during the chat conversation

get.chat 22 features

An @mention is a way to tag or notify a specific person about a message/post

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Shortcuts for inputting frequently used messages

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Public or private sharing of digital files such as documents, audio/video, images, and more

Access software remotely via mobile devices

Copy on the page or chat window encouraging the user to engage with the chat option

Engage in direct, instant messaging with customers, users, etc.

Engage in direct, instant messaging with consumers

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow customers/users to submit support queries and service requests

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Get Advice

We can help you find the software with the features you need.

Features

4.7 (93)

4.7

Based on 93 reviews

## Pricing

Value for money

4.7 (81)

Free Trial

Basic

€49.00

Flat Rate,Per Month

Value for money

4.7 (81)

4.7

Based on 81 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (83)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (83)

4.5

Based on 83 reviews

## User reviews

Overall rating

4.7

Based on 93 reviews

Filter by rating

5(68)

4(25)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TO

Tonny O.

Operations Manager

Machinery

### "Okello Views on get.chat Platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2024

Pros

This tool is great for enhancing live chat directly to our WhatsApp business account across multiple devices using one number.

Cons

I can’t believe they are discontinuing their services soon 🥲🕰️.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AO

Adebisi O.

Business Development Manager

Leisure, Travel & Tourism

### "get.chat: Reliable BIM & Live Chat Platform "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 9, 2024

Pros

get.chat allows me to connect with customers via live chat which solve issues rapidly.

Cons

Unfortunately, it need to be integrated with external web conferencing apps to enhance video conferencing.

Switched from

[Zipteams](https://www.capterra.com/p/265801/Zipteams/)

[Swit](https://www.capterra.com/p/191348/Swit/)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jamie B.

Chief Accountant

Financial Services

### "get.chat: Reliable Tool for BIM & Live Chat"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2023

Pros

In my current Tax Consultancy Firm, get.chat makes it easy and rapid to send bulk messages. Document storage is another great aspect about get.chat.

Cons

I rarely encounter issues while using get.chat.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Ayanda B.

Graphic Designer

Printing

### "No Need for Email Communication with the Help of get.chat"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 16, 2023

Pros

Sending instant messages and live chat are among the best aspects about get.chat. I do not need email to send and receive DMs with get.chat. One number across many devices is another aspect that I like.

Cons

Thanks for asking, but at the moment get.chat seldom has nothing that I regret about.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Sheila A.

Records Assistant

Hospital & Health Care

### "WhatsApp Embedded Live Chat Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 12, 2023

Team collaboration. File sharing. Business instant messaging.

Pros

With get.chat, it is seamless to send bulk messages. Live chat and business instant messaging are other great aspects about this tool.

Cons

Lack offline access to function even a mild aspect.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

Gagamel M.

social activist

Online Media

### "rela"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2023

Pros

Get.chat integrates with WhatsApp to assist in multi messaging of clients

Cons

it has no realistic free trial for use in the messaging

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Yogesh Y.

Software Engineer

Information Technology and Services

### "Get.chat offers live chat and support tickets to help businesses with customer service."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 6, 2023

Get.chat is a full-featured customer service live chat and support platform. Although it has certain drawbacks, it is a fantastic choice for corporate applications.

Pros

Get.chat offers live chat and support tickets to help businesses with customer service.

Cons

The inability to automate tasks and the absence of individual user profiles are two of Get.chat's most glaring flaws.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VK

Violet K.

Project and Liaison Officer

Non-Profit Organization Management

### "why I Prefer get.chat for Live Chat & BIM"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 1, 2023

It allows me to send bulk messages, tag and assign tasks for 24.7.365.

Pros

get.chat allows me to manage WhatsApp business conversations by assigning tasks and tagging convos in real-time.

Cons

Need I say something really - get.chat accomplishes all my needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WA

Winfrey A.

Hospital Psychologist

Mental Health Care

### " Robust and Flexible WhatsApp Team Communication"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2023

get.chat product is a self-explanatory multi-purposed WYSIWYG which helps team to access multiple messages using different devices. Generally, it maximize team collaboration and productivity on the go.

Pros

Possession of great rule engine to enhance seamless integration with Zapier and Hubspot softwares in order to enable user to communicate simultaneously. It is fully powered by the official WhatsApp Business API from 360dialog.

Cons

From my own experience, get.chat product has no single dislike since it over delivers all it was purposed for during its development.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Stephanie G.

Human Resources Officer

Mental Health Care

### "get.chat: Robusta Tool for Live Chat & BIM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2023

Improve customer experience through real-time live chat and BIM.

Pros

Ever since I implemented get.chat early this year, it has never been hectic to communicate with our customers by integrating with external apps such as Jira and Pipedrive.

Cons

All is well with me on my end - I get whatever I need from get.chat.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/252693/getchat/reviews/)

Popular comparisons

[WhatsApp vs get.chat](https://www.capterra.com/compare/180345-252693/WhatsApp-vs-getchat) 

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