--- title: "GBTEC Process Intelligence Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GBTEC Process Intelligence Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more." source_url: "https://www.capterra.com/p/252729/BIC-Process-Mining/" page_type: "product" language: "en" --- # GBTEC Process Intelligence Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GBTEC Process Intelligence ## What is GBTEC Process Intelligence? GBTEC Process Intelligence enables users to analyze the structure, performance and conformance of your real business processes with accuracy and precision. Based on the data produced during process execution, GBTEC Process Intelligence automatically identifies actual process flows, making the execution of processes in real-time visible to users. With its advanced process mining algorithms, users get an insightful and factual picture of your operations to uncover pitfalls, errors, and bottlenecks. ## What is GBTEC Process Intelligence used for? [Business Process Management](https://www.capterra.com/business-process-management-software/)[Low Code Development Platform](https://www.capterra.com/low-code-development-platform-software/)[Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## GBTEC Process Intelligence Overview Updated September 2026 AI summary GBTEC Process Intelligence supports businesses of all sizes in modeling, automating, and analyzing their processes through a suite of business process management, low code development, and robotic process automation tools. With features such as drag-and-drop process modeling, no-code workflow design, real-time analytics, and configurable automation, it deploys flexibly across cloud and desktop environments to enhance process oversight and collaboration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GBTEC Process Intelligence 5.0 (1) VS. [### Zeev](https://www.capterra.com/p/10024428/Zeev/) [4.8 (59)](https://www.capterra.com/p/10024428/Zeev/reviews/) Starting Price $99 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.9 (59) Value For Money 5.0 (1) Value For Money 4.5 (59) Customer Service 5.0 (1) Customer Service 4.7 (59) ## GBTEC Process Intelligence alternatives [Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130182/Zapier/) [Caspio](https://www.capterra.com/p/137206/Caspio/) [4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137206/Caspio/) [Ferryt](https://www.capterra.com/p/10015636/DomData/) [4.8 (4)](https://www.capterra.com/p/10015636/DomData/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015636/DomData/) Highest Rated [AuraQuantic](https://www.capterra.com/p/103696/AuraPortal/) [4.9 (23)](https://www.capterra.com/p/103696/AuraPortal/reviews/) Starting price $12.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/103696/AuraPortal/) ## FAQs about GBTEC Process Intelligence Overview ### What company size and specific industries is GBTEC Process Intelligence built for? GBTEC Process Intelligence is designed for organizations of all sizes across all business areas that want greater transparency and operational excellence. The vendor description does not name specific industries, so the product appears suited to broad business use rather than a single sector, department, or company size. Features and Usability ### What are the key features of GBTEC Process Intelligence? GBTEC Process Intelligence offers process modeling and designing, a graphical workflow editor, and no-code business process automation. It also includes activity dashboards, reporting and analytics, real-time data, audit trail, compliance management, access controls and permissions, approval process control, document management, and third-party integrations. Getting Started and Support ### What training and onboarding options does GBTEC Process Intelligence offer? GBTEC Process Intelligence provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover structured group learning, documentation offers written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does GBTEC Process Intelligence offer? GBTEC Process Intelligence provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common issues cannot be assessed from the provided information. ## Features AI summary Based on 3,617 Business Process Management reviews Capterra reviewers highlight these as the features buyers value most when choosing Business Process Management software: - **Workflow Management** (**51%** of reviewers rated this feature as critical) - **Task Management** (**43%**) - **Business Process Automation** (**46%**) GBTEC Process Intelligence includes **Task Management** and **Business Process Automation**, giving teams a way to assign work, track activities, and automate repeatable process steps. However, it does not offer **Workflow Management**. Instead, it provides other highly rated capabilities, including **Process Modeling & Designing** (**45%**), **Access Controls/Permissions** (**48%**), and **Third-Party Integrations** (**47%**). These features help businesses map and improve processes, manage user access more effectively, and connect systems across their operations, allowing teams to work with better visibility and control. Process Modeling & Designing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Visually identify, define, and map all details and relationships surrounding business process models and elements Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges GBTEC Process Intelligence 44 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Forms Management: Store, manage and track all forms in a centralized location - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Control: Monitor and manage manufacturing and production processes. - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $99.00 Per Feature, Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JC Juan Carlos N. Manager Technology Computer Software ### "BIC Process Mining review from user perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2021 I'm very satisfied with this product because it is powerful and easy to use; training from vendor is great. It guides you from scratch till you are able to perform process mining analysis on your own Pros It is very easy to use. You do not need to learn programming since it provides great tools to analyze event Iogs. It provides a large number of filters that facilitate the selection of cases to be analyzed further. It provides a powerful dashboard that may be customized easily. Simulation as well as event log animation are part of the product. New interesting features are included in every release Cons An API is not yet available. You need to import event logs via the ETL or the direct import feature of the tool. Similarly, to exploit data further you need to export it in a standard format (CSV, Excel, etc.) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.