# BIC Process Mining Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BIC Process Mining Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more. Source: https://www.capterra.com/p/252729/BIC-Process-Mining --- # BIC Process Mining Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BIC Process Mining ## What is BIC Process Mining? BIC Process Mining enables users to analyze the structure, performance and conformance of your real business processes with accuracy and precision. Based on the data produced during process execution, BIC Process Mining automatically identifies actual process flows, making the execution of processes in real-time visible to users. With its advanced process mining algorithms, users get an insightful and factual picture of your operations to uncover pitfalls, errors, and bottlenecks. ## What is BIC Process Mining used for? [Business Process Management](https://www.capterra.com/business-process-management-software/)[Low Code Development Platform](https://www.capterra.com/low-code-development-platform-software/)[Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BIC Process Mining?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gbtec.com&name=BIC Process Mining) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BIC Process Mining 5.0 (1) VS. [4.6 (85)](https://www.capterra.com/p/148729/Workato/reviews/) Starting Price $99 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (82) Value For Money 5.0 (1) Value For Money 4.3 (71) Customer Service 5.0 (1) Customer Service 4.6 (75) ## BIC Process Mining alternatives [4.6 (24)](https://www.capterra.com/p/196081/airSlate/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (28)](https://www.capterra.com/p/252453/Process-Runner/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) [4.4 (238)](https://www.capterra.com/p/227210/Microsoft-Power-Automate/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) [4.6 (723)](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews/) Starting price $420.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about BIC Process Mining Overview ### What company size and specific industries is BIC Process Mining built for? BIC Process Mining is designed for organizations of all sizes across all business areas, rather than a specific industry. It fits companies that want greater transparency and operational excellence in their processes, making it suitable for broad business use in both general and sector-specific environments. Features and Usability ### What are the key features of BIC Process Mining? BIC Process Mining offers process modeling and designing, business process automation, and a graphical workflow editor for building and managing workflows. It also includes real-time reporting, data visualization, and analytics, plus access controls, role-based permissions, audit trail, process change tracking, and document management for oversight and compliance. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does BIC Process Mining offer? BIC Process Mining provides in person training, live online sessions, webinars, documentation, and videos. In person and live online sessions can support guided learning, webinars can cover features or workflows, documentation offers written reference material, and videos provide visual self-paced guidance for users getting started. Getting Started and Support ### What customer support options does BIC Process Mining offer? BIC Process Mining provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Without reviewer feedback, support experience cannot be assessed here, so only the listed channels can be confirmed for users seeking product help, self-service guidance, or direct assistance. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Process Modeling & Designing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Visually identify, define, and map all details and relationships surrounding business process models and elements Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges BIC Process Mining 44 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Store, manage and track all forms in a centralized location Create, design and modify the flow and processes of tasks in a project Observe and track the demand, usage, progress or quality of a system, product, or user Drag and drop/visual interfaces that allow non-tech users to build without writing code Document any changes or proposed changes made to business processes or workflows Monitor and manage manufacturing and production processes. Visually identify, define, and map all details and relationships surrounding business process models and elements Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Create, manage and track all task activities and progression Track the status and progress of tasks Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $99.00 Per Feature, Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JC Juan Carlos N. Manager Technology Computer Software ### "BIC Process Mining review from user perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2021 I'm very satisfied with this product because it is powerful and easy to use; training from vendor is great. It guides you from scratch till you are able to perform process mining analysis on your own Pros It is very easy to use. You do not need to learn programming since it provides great tools to analyze event Iogs. It provides a large number of filters that facilitate the selection of cases to be analyzed further. It provides a powerful dashboard that may be customized easily. Simulation as well as event log animation are part of the product. New interesting features are included in every release Cons An API is not yet available. You need to import event logs via the ETL or the direct import feature of the tool. Similarly, to exploit data further you need to export it in a standard format (CSV, Excel, etc.) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.