# ISPnext Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ISPnext the right Spend Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/252780/Business-Spend-Management/reviews --- ISPnext 4.1 (9) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ISPnext Ease of use 3.9 Customer Service 4.1 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use rV remco V. Procurement Excellence Manager Wholesale Used the software for: 6-12 months ### "Review ERIKS" April 30, 2024 5.0 Support and flexibility really help facilitating our organization and allow us to tailor the tool to our needs and requirements. This will lead to a successful implementation. Pros A flexible system with easily adaptable fields, requirements, and processes. Adapting requirements and questionnaires to company standards is relatively straightforward. Processes and workflows can be quickly adjusted to facilitate our internal way of working. Changes and improvements are designed and implemented systematically Cons The tool is less intuitive to use, which necessitates training for users. The structure of certain processes is embedded in the core of the tool, making adaptation challenging. Additionally, certain business standard functionalities are not designed or standardized Review Source Response from ISPnext May 2, 2024 Thank you for your good review Remco! Good to hear you experience our software as flexible and straight forward. We continue to work on the best user-friendliness and delivering the best support for our customers! SW Suzanne W. Backoffice-Applicatiebeheer Financial Services Used the software for: 2+ years ### "Review proQure" April 24, 2024 4.0 Over het algemeen wordt er goed meegedacht om oplossingen te bedenken voor de vraagstukken die we hebben. Pros Het snelle aanpassen van wensen en toevoegingen indien mogelijk. gebruikersvriendelijkheid Makkelijk zelf te finetunen Cons De implementatie verliep wat stroef op voorhand, niet genoeg kennis van de as is situatie Weinig mogelijk qua workflows in koppeling met docusign of een dashboardfunctie van contractmanagement Reason for choosing ISPnext Sluit het best aan op wat we willen en al ervaring met ISPnext Review Source Response from ISPnext April 30, 2024 Thank you Suzanne for your positive review! Good to hear the platform offers proQure great value and user-friendliness. We continue to work on smooth implementations in every project. HP Huy P. Assistant Controller Wholesale Used the software for: 2+ years ### "Shimano Europe " April 23, 2024 4.0 Pros Is very convenient, easy way to work and process within in the organization Cons Set-up can be complicated to implement within the organization, more advise and consult can be provide to set-up correctly. Review Source Response from ISPnext April 30, 2024 Thank you so much for your positive review Huy! Good to hear you experience ISPnext as an easy way to work with. We continue to work on improving an easy implementation for all customers, thank you for your feedback! AB Arrienne B. Controller Building Materials Used the software for: 2+ years ### "Snel en efficiënt - zonder overbodige poespas" October 31, 2023 4.0 ISPNext reageert via een portal snel op meldingen en incidenten. In een goede flow brengen periodieke updates steeds weer nieuwe verbeteringen. Pros Een groot voordeel van ISPNext is het gebruikersgemak en de snelheid van implementatie. Cons Nadeel van AP Automation is dat er weinig flexibiliteit om facturen in te kunnen zien zonder in de route te hebben gezeten. Facturen die 100% matchen slaan de route over en kunnen daarna ook niet door inkoop terug worden gezien. Een nieuwe goedkeurder kan oudere facturen ook niet terugzien. Reason for choosing ISPnext Wij hebben voor ISPNext gekozen omdat de service door een lokale nederlandse leverancier prettiger aansluit bij onze wensen dan wanneer de leverancier zich op een grotere markt buiten Nederland richt. Ook het feit dat ISPNext AP Automation als specialist aanbiedt en niet als een ondergeschikt onderdeel van andere functionaliteit heeft meegespeeld in onze keuze. Review Source Response from ISPnext April 30, 2024 Thank you so much Arrienne for your pro's and positive feedback! We always aim for new improvements and stay on top of our game when it comes to routation in the accounts payable automation solution. We'll take note of your feedback! JB Jeffrey B. Financial Controller Food & Beverages Used the software for: 2+ years ### "Review Verstegen" April 23, 2024 4.0 Pros Het is erg gebruiksvriendelijk en scheelt zeker in het verwerken van de facturen enorm veel tijd. En papier = duurzamer. Cons 1\. Wijzigen van boeking na doorzetten naar workflow is in ISP niet meer mogelijk, dit moet direct in ERP systeem (M3) 2. Niet alle facturen worden na scanningsproces herkend (automatisch ingevuld). Review Source Response from ISPnext April 30, 2024 Thank your for your review Jeffrey! It is good to hear you experience the actual value of our platform. You can always talk to your Customer Success Manager to see how we can work around the workflow. PK Peter K. Manager Financiën Building Materials Used the software for: 1-2 years ### "Isp kosten geheel uitgerold, inkoop nog niet" November 1, 2023 3.0 Snellere flowMeer inzicht en gripAardige / fijne mensen, denken mee in de implementatie Pros Realtime inzichtOnline archiefGeautomatiseerde flow Cons Integratie inkoop lastigKoppeling erp (infor m3) niet geruisloos Alternatives considered [Basware](https://www.capterra.com/p/431/Basware/) Reason for choosing ISPnext Prijs vs mogelijkheden Review Source Response from ISPnext December 14, 2023 Thank you for your review Peter! In good collobaration we are on our way together to make constructive steps for your specific situation. JD John. D. Business Analist Renewables & Environment Used the software for: 2+ years ### "Mijn ervaring met ISPnext" November 1, 2023 4.0 Pros Goede en snelle service. Het bedrijf denkt ook mee in oplossingen. Cons We kunnen niet veel zelf inregelen en zijn afhankelijk van de leverancier Review Source Response from ISPnext April 9, 2024 Thank you John for your kind words and review! We are aware of the limitation you experience - our cloud version Accounts Payable Automation can offer exactly what you are missing now. rW robin W. Contract Sourcing Specialist Packaging and Containers Used the software for: Less than 6 months ### "Sourcing and Contract specialist " April 23, 2024 4.0 The overall experience is very good, it is a cost-effective and straight forward application Pros The clear overview to retrieve the life cycle overview of the contracts, which of those are going to expire and which needs action to renew. The notification towards the contract owner and contract manager. Last but not least the option procure modules to enhance the overall solution for the organisation Cons The applications interface needs for sure some additional steps Review Source Response from ISPnext April 30, 2024 Thank you so much Robin for your kind words en positive notes! Good to see you gained clear insights in your contract life cycles overview. We continue to build on our platform and solutions to create an even better interface. EN Edwin N. Contractmanager Facilities Services Used the software for: 2+ years ### "Review Vebego" April 23, 2024 5.0 Good experience and createfull tool for contractmanagement Pros Working with contracts and spend module. Cons responstime of support. It takes to long to get the answers of problems Review Source Response from ISPnext April 30, 2024 Thank you for your positive review and feedback Edwin! We really appreciate working with Vebego and looking forward to being even more responsive to your support questions. 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