--- title: "OPX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OPX Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more." source_url: "https://www.capterra.com/p/252833/OPX/" page_type: "product" language: "en" --- # OPX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OPX ## What is OPX? OPX is a modular software that lets businesses manage workforce, automate back-office processes, allocate tasks based on employees' skillsets, schedule and plan their work, monitor operations, track employees' productivity and generate reports based on real-time data. While implementing the software we take a custom approach for each of our clients. We make sure that implemented system is tailored to your business' needs, and can grow together with your company. ## What is OPX used for? [Workforce Management](https://www.capterra.com/workforce-management-software/)[Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)[Task Management](https://www.capterra.com/task-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OPX?[Manage this product listing](https://www.g2.com/products/opx/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OPX 4.5 (2) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (5,315) Value For Money 5.0 (2) Value For Money 4.5 (5,072) Customer Service 5.0 (2) Customer Service 4.6 (5,086) ## OPX alternatives [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about OPX Overview ### What company size and specific industries is OPX built for? OPX is designed for businesses across a range of sizes in financial services, insurance, public services, BPOs, and utilities. It suits organizations that need to allocate tasks and monitor employee activity across operational teams. Features and Usability ### What are the key features of OPX? OPX offers compliance tracking, employee database management, employee management, employee scheduling, labor forecasting, performance metrics, reporting and analytics, and time and attendance. These features support workforce records, schedule planning, labor planning, compliance oversight, and tracking of employee activity and performance data. Getting Started and Support ### What training and onboarding options does OPX offer? OPX provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online options support guided instruction, webinars cover scheduled presentations, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does OPX offer? OPX provides email/help desk, FAQ/forum, knowledge base, and phone support. With no reviewer feedback available on support experiences, the available information only confirms these contact and self-service channels, without indicating how quickly issues are handled or how helpful support may be. ## Features AI summary Based on 4,466 Workforce Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing workforce management software: - **Employee Scheduling** (**58%** of reviewers rated this feature as critical) - **Clock In/Out** (**60%**) - **Timesheet Management** (**53%**) OPX supports **Employee Scheduling**, which covers one of the top priorities for workforce management buyers. However, it does not include **Clock In/Out** or **Timesheet Management**. Instead, it offers **Time & Attendance** (**50%**), a related feature that can help businesses track employee work hours and attendance data. Together, these capabilities help teams plan shifts more effectively, monitor workforce availability, and keep day-to-day staffing organized. Employee Scheduling 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Time & Attendance 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Compliance Tracking 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Employee Database 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Employee Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Labor Forecasting 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Predict labor requirements based on past and present data/trends OPX 8 features ### All Features - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Labor Forecasting: Predict labor requirements based on past and present data/trends - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BM Brian M. Managing Director Financial Services ### "OPX underpinned out operational excellence journey" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 25, 2022 OPX has been at the core of our operational excellence journey. We wanted to move to high performance and consistently high customer service delivery. Controlling our work, managing our people and delivering great compliant service is about speedy delivery, quality of service, and ease of relationships with our customers. We partnered with Corporate Modelling to deliver the tooling to be the backbone of our operational transformation, and combined with cultural changes and organisational restructuring, the results speak for themselves; a 600% reduction in outstanding work volumes, a reduction of costly contractor resource of 80% and a reduction in regulatory breaches of 200%. I recommend the OPX product and have used several organisations to underpin operational transformation for the benefit of the company, its customers and its performance. Corporate Modelling are a great partner, very responsive and very client focussed. Pros Real time information, MI, productivity, utilisation, efficiency, work queue analysis, and quality control. These are critical to deliver service improvement through better Work and People Management, improved Planning and operational control. OPX delivery these well Cons The preset MI is perfectly satisfactory, but we have had to refine to completely meet our needs Reasons for choosing OPX More cost effective than competitors. Tailored implementation programme. Ongoing developments are readily made at low cost, and we benefit from changes made by other clients through a regular upgrade release schedule Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DL Dean L. Senior Analyst Financial Services ### "OPX Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2022 Very good, we have now been working on OPX & with CMS for over 9 years and have a great relationship. Pros OPX is our core workflow management application within customer services for ReAssure, this was migrated within our business in 2013. This is critical for workflow processing, instant MI and forecasting, also we have regular upgrades of the OPX system through the support of CMS. We are also able to define our own requirements in terms of functionality and have been able to evolve OPX as business needs change. CMS are also continously developing OPX to improve core functionality and performance. OPX has helped drive efficiency and productivity within our customer services operations. Cons There isn't anything I could say I least like, CMS are further developing OPX so it will be web based. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 18, 2022 Thank you Dean. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.