# Page 2 | Pandectes GDPR Compliance Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Pandectes GDPR Compliance the right GDPR Compliance solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/252913/GDPR-Compliance-Center/reviews

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Pandectes GDPR Compliance

5 (55)

[View alternatives](https://www.capterra.com/p/252913/GDPR-Compliance-Center/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Pandectes GDPR Compliance

## Showing most helpful reviews

Showing 26-50 of 55 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
VP Marketing  
Computer Software  
Used the software for: 6-12 months

### "excellent tool"

August 7, 2025

5.0

Pros

tool has all consent categories stored in datalayer and in cookie. customer support \[sensitive content hidden\] very helpful !

Cons

checkout in Shopify makes it a bit difficult to manage, but they have developed a dedicated solution to access the user consent choice

Review Source

LF

Laura F.  
Principal  
Design  
Used the software for: 1-2 years

### "Excellent Support"

March 10, 2025

4.0

Pros

The support has been fantastic. Konstantinos in particular worked patiently and tirelessly with us to tailor our configuration. This helped us to reduce data discrepancies between Google Ads and GA4, which had been a serious issue.

Cons

We wish that we could customize the banner CTAs for EU and US audiences, based on individual requirements.

Review Source

BM

Bjoern M.  
CEO  
Consumer Goods  
Used the software for: Less than 6 months

### "Very fast and good support!"

September 26, 2025

5.0

Pros

Very fast, friendly, and extremely helpful support! Everything went smoothly and perfectly, I am highly satisfied and would definitely recommend this service to others. 🚀

Cons

The best cookie app for Shopify! Super easy to set up, works flawlessly, and the support team is outstanding – highly recommend it to every store owner. 🍪🚀

Review Source

Fernando C.  
Shopify developer  
Sporting Goods  
Used the software for: Less than 6 months

### "Very happy with the Pandectes team and the product."

July 21, 2025

5.0

Pros

The customer support is very fast and helpful. Specially \[sensitive content hidden\] which helped me. The settings of the app are very easy to navigate through

Cons

The Api (Javascript) documentation needs more resources or examples. An improvement I can see is adding more filters and a button to export more sessions from the Consents tracking report

Review Source

KF

Karolin F.  
Owner  
Fine Art  
Used the software for: 6-12 months

### "Great experience"

March 10, 2025

5.0

Great app that is very informative with a lot of variations to choose between.

Pros

Quick and professional support. Very happy!

Cons

Nothing to complain about. Eveything works according to plan.

Review Source

PW

Paul W.  
Head of Performance  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great app would recommend"

March 31, 2025

5.0

Pros

Works great and fantastic support. Very fair price

Cons

I have found the integration with GTM isn't as seemless as with other platforms

Review Source

XS

XIAN S.  
dpo  
Consumer Electronics  
Used the software for: 6-12 months

### "DPO from bone conduction headphone industry"

September 30, 2025

5.0

Pros

Pandectes is simple and effective to use, but what I liked most was the customer support — always timely, helpful, and able to resolve every issue I encountered in practice.

Cons

The main downside for me is that the cookie banner styles are somewhat limited. I’d love to see more options and customization features to make the design more visually appealing.

Review Source

RT

Rainer T.  
Owner  
Furniture  
Used the software for: Less than 6 months

### "Quick support and additional recommendations!"

April 16, 2025

5.0

they had been very reactive, supported opver the weekend and solved a problem, which we could not solve alone. Heads-up, that's how a perfect customer support should operate

Pros

quick and competent support, they solved our problem and gave lots of hints for further improvements

Cons

nothing negative to report, the customer support addressed all our concerns even over the weekend. Congrats

Review Source

SM

Sami M.  
assaedcs  
Retail  
Used the software for: Less than 6 months

### "Thank you Kontantinos"

June 26, 2025

5.0

Easy to use, simply good costumer service. That is what I like the most. I have a Plus plan. The other plans are too expensive

Pros

Very helpfull costumer service, I was helped by \[sensitive content hidden\], very polite guy. I needed costum CSS for the buttons. He explained me step by step. App simple to use.

Cons

Not bad. Good experience.

Review Source

AV

Arnold V.  
CFO  
Sporting Goods  
Used the software for: Less than 6 months

### "Very satisfied overall"

October 14, 2024

5.0

The installation was quick and straightforward, and the user interface is very intuitive. The customizable cookie consent banner fits perfectly with our store's design and provides clear information to customers. Handling customer data requests is now effortless, thanks to the app's automated workflows. Special thanks to \[sensitive content hidden\] from the support team for his exceptional assistance with my customization needs. This app is a must-have for any Shopify store owner looking to ensure GDPR compliance. Highly recommended!

Pros

The installation was quick and straightforward, and the user interface is very intuitive. The customizable cookie consent banner fits perfectly with our store's design and provides clear information to customers.

Cons

Like other GDPR apps, this app also increases the view count due to robot activity, which affects the conversion rate.

Review Source

PT

Petr T.  
\-  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great tool for GDPR and consent management with excellent support! "

March 18, 2025

5.0

Pros

The tool is easy to navigate and does the job well. The support is responsive in chat, and really solves all the questions, providing clear advice

Cons

Not sure there is anything particularly disturbing.

Review Source

EW

Ellex W.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Very good for shopify users"

September 26, 2024

5.0

Pros

Very good support, quick answering and it hast everything, that you need for compliance.

Cons

More widget options would be very nice, but the app has good options with CSS.

Review Source

CM

Chris M.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Great easy setup and excellent support"

June 12, 2025

5.0

Great easy setup and excellent support. Would recommend for shopify 100% - nice analytics too on acceptance rates

Pros

Simple to use, easy to install and configure, and too no time overall. Nice support team who helped me check all correct

Cons

nothing at all - docs could be a little clearer but support helped when i needed - no complaints at all

Review Source

LV

Louw V.  
Shopify Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Great features and excellent support from Konstantinos"

October 9, 2024

5.0

Best experience out of any shopify app team

Pros

The best support out of any shopify apps. Always fast, very knowledgeable and happy to help. I worked with Konstantinos and he was able to sort out our Google Consent V2 in no time.

Cons

There really are no cons. Best support, features etc

Review Source

AA

Angela A.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Exceptional app, great support"

November 11, 2024

5.0

I installed the app, and clicked the "Check Compliance" Button. \[sensitive content hidden\] saw my request and helped me setup Shopify Customer privacy, My banner, the Blocker and Geolocation settings. Which was awesome. Overall, the interaction took around 20 mins, and they told me that I was ready, and compliant

Pros

Ease of use, and a very comprehensive UI to setup my store for GDPR. Support was also very good, as \[sensitive content hidden\] helped me check that everything is ok with my store.

Cons

It was a bit of a process to block all unnecessary services on my store, but it took around 10 minutes

Review Source

Marko T.  
Project Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great help! Def recommend"

December 21, 2024

5.0

Great experiences overall. Asked for help and I was helped immedeately.

Pros

Konstantinos was friendly and of great help in solving the compliance issues I had on my website.

Cons

Nothing, I did not have a negative experience.

Review Source

GK

Guillermo K.  
Dev  
Retail  
Used the software for: Less than 6 months

### "Great customer support service"

December 13, 2024

5.0

Pros

Excellent customer support provided by \[sensitive content hidden\], quick, effective, communicative and with suggestions to improve our setup

Cons

The app is great, I would recommend it for GDPR needs in multiple marketplaces.

Review Source

AS

Alex S.  
CMO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Very good for Shopify and other integrations"

September 12, 2024

5.0

Pros

Best App with very good customer service, also in programming! And also quick answering :)

Review Source

IG

Ines G.  
Business Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great Support"

January 22, 2025

5.0

I just installed it now but I think it will help me a lot to improve my data quality.

Pros

It has a really great support and they reply very fast.

Cons

nothing yet :) I just installed it so I have nothing to complain so far.

Review Source

LL

Lara L.  
Head of UX Design  
Arts and Crafts  
Used the software for: 1-2 years

### "Easy to set up and fast Customer service"

October 9, 2024

5.0

Pros

It is super easy and the customer service is always qucik to answer. \[sensitive content hidden\] were always a great help.

Cons

So far I have been happy with the app. :)

Review Source

KŽ

Kristina Ž.  
Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Awesom support"

July 16, 2024

5.0

Pros

The app works well. And the support is amazing - very helpfunl when setting up and managing issues.

Cons

The price was not the best since previously used apps were free.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Previous app did not consent with Google Consent mode V2.

Review Source

Response from Pandectes

July 22, 2024

Thank you so much for your kind words and for sharing your feedback! We're thrilled to hear that you've had a great experience with our support team and that the app is meeting your needs. Regarding the pricing, we truly appreciate your perspective and understand the concerns about cost, especially in comparison to free solutions. We want to assure you that the investment in our app supports a robust infrastructure including continuous cookie scanning, automatic blocking mechanisms, and dedicated personnel to ensure compliance and safeguard your business. These are critical components that free solutions may not sustain long-term, which is essential for reliability and legal compliance. We're committed to delivering exceptional value and peace of mind through our service, and we hope this helps clarify why our app is designed as a premium solution. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us and for your un

aD

andrea D.  
google ads specialist  
Entertainment  
Used the software for: I used a free trial

### "Great customer support"

September 6, 2024

5.0

Pros

customer support responsiveness. very helpful

Cons

premium feature not transparent. since it is quite essential it would be great to show it earlier

Review Source

PW

Peter W.  
Great support  
Retail  
Used the software for: 6-12 months

### "Great Support"

July 23, 2024

5.0

Pros

The app works great. It is customizable and user-friendly. One of the standout features of this app is the customer support from Konstantinos.

Cons

I needed to upgrade my plan to Premium to use certain required functions for Europe.

Review Source

FZ

Fred Z.  
Chief Marketing and Design  
Internet  
Used the software for: Less than 6 months

### "Excellent Support and Easy Setup"

July 22, 2024

5.0

Pros

What I liked most about Pandectes GDPR Compliance was the excellent support from \[sensitive content hidden\]. He patiently helped me set up the app and answered all my questions competently. The app itself is user-friendly and offers comprehensive features for GDPR compliance. The clear instructions and intuitive user interface make using the app very pleasant.

Cons

Designing the CSS stylings can be a bit cumbersome, especially if you don't have a coding background. However, \[sensitive content hidden\] was quick to provide support here as well, ensuring everything worked as I wanted. A more detailed tutorial or additional help materials could further ease this challenge.

Switched from

[CookieFirst](https://www.capterra.com/p/198032/CookieFirst/)

the lacking support and response time by the customer service of the old app

Review Source

DH

Daniela H.  
Artist  
Apparel & Fashion  
Used the software for: Less than 6 months

### "very fast and friendly chat support"

June 17, 2024

5.0

Pros

Well and clearly structured, if you have any questions, customer support can help you quickly and easily.

Cons

A general problem is that shop operators are forced to take more and more legal protections and the costs add up. Constant costs are a problem, especially at the beginning, when the shop does not yet generate large sales. Even if it's "only" 10 EUR per month for the cookie banner. Together with the other fees, the basic shops are becoming more and more expensive. I would think a different graduation would make sense here.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

I switched to make my shop GDPR compliant.

Review Source

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