--- title: "Idonia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Idonia Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/252942/Idonia/" page_type: "product" language: "en" --- # Idonia Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Idonia ## What is Idonia? Idonia provides a medical image interoperability platform that creates a communication middleware between patients, doctors medical centers and health organizations simplifying access to results and medical archives. Our tools ensure the accessibility and portability of medical images in any format, enhancing user experience with features such as replacing CD delivery for patients for a digital link, providing an online fully operational and collaborative medical image viewer, facilitating clinical workflows, connecting PACS, acting as safety storage site, embedding AI algorithms and many others. All these possibilities can be implemented on a cloud structure or on premise within a certified safe and securified environment. Thus, whether forwarding MRI images for a second opinion or sharing previous imaging studies during relocation, Idonia's platform ensures a seamless process. ## What is Idonia used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Imaging](https://www.capterra.com/medical-imaging-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €20 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Idonia?[Manage this product listing](https://www.g2.com/products/idonia/claim_requests/new?auto=true) ## Idonia Overview Updated September 2026 AI summary Idonia supports healthcare organizations of any size with telemedicine, medical imaging, and electronic records management needs. It enables secure two-way audio and video, remote treatment planning, and file sharing, and includes features for image analysis and management. Deployable on a range of platforms, Idonia integrates with Microsoft 365 and prioritizes HIPAA compliance for secure patient data exchange. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Idonia 5.0 (1) VS. [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price €20 Usage Based, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (14) Value For Money 0.0 (0) Value For Money 4.3 (12) Customer Service 5.0 (1) Customer Service 4.4 (12) ## Idonia alternatives [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Medicai](https://www.capterra.com/p/265715/Medicai/) [4.9 (14)](https://www.capterra.com/p/265715/Medicai/#reviews) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265715/Medicai/) [UltraLinq](https://www.capterra.com/p/162172/UltraLinq/) [4.5 (13)](https://www.capterra.com/p/162172/UltraLinq/reviews/) Starting price $3999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162172/UltraLinq/) [RT Connect](https://www.capterra.com/p/10004696/RT-Connect/) [4.8 (22)](https://www.capterra.com/p/10004696/RT-Connect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10004696/RT-Connect/) ## FAQs about Idonia Overview ### What company size and specific industries is Idonia built for? Idonia is designed for radiology and health IT departments in healthcare organizations of any size that need to share medical images and results with patients, internal teams, colleagues, or other institutions. It fits hospitals, clinics, and imaging providers that manage diagnostic workflows and cross-organization communication. Features and Usability ### What are the key features of Idonia? Idonia includes 3D Imaging, image analysis, image management, and real-time comparisons for medical visualization. It also offers case management, patient and physician portals, chat/messaging, and two-way audio and video for communication. Additional features include access controls/permissions, secure data storage, HL7 support, and reporting and statistics. Integrations ### Which third-party tools and platforms does Idonia integrate with? Idonia connects natively to Microsoft 365. Getting Started and Support ### What training and onboarding options does Idonia offer? Idonia provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup, documentation offers written reference material, and videos provide visual walkthroughs for learning product features and steps at a user's own pace. Getting Started and Support ### What customer support options does Idonia offer? Idonia provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep. No reviewer feedback on support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 1,618 Telemedicine reviews Not all telemedicine products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) Idonia supports **Two-Way Audio & Video** and **HIPAA Compliant**, giving care teams a secure way to conduct remote visits while protecting patient information. However, it does not include **Charting**. Instead, it offers **Video Conferencing** (**57%**) and **Appointment Scheduling** (**51%**), which can help providers manage virtual consultations and organize patient bookings more efficiently, allowing teams to deliver remote care with better coordination and fewer scheduling gaps. 3D Imaging Representation of any object in 3D Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Scheduling Schedule appointments via a calendar Idonia 65 features ### All Features - 3D Imaging: Representation of any object in 3D - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Comparison View: View and compare images, studies, etc., to track changes over time - Compression: Reduction in the number of bits needed to represent data - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Storage Management: Manage and store data in a database - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - HL7 Support: Supports Health Layer 7 (HL7) data formats used in healthcare applications - Image Analysis: Evaluating and identifying the fundamental components in an image for extracting medical information. - Image Library: Store and manage images - Image Management: Support for uploading and retaining image files in the cemetery records database - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Live Chat: Ability to chat online in real time - Medical History Records: Records of patients' medical history - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - Non-DICOM Imaging Support: Supports non-DICOM (Digital Imaging and Communications in Medicine) imaging formats - One-to-One Messaging: Send personal messages to clients or attendees - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Physician Portal: Online portal that allows physicians to refer patients, order exams, and/or view patient records & images - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - View, Download, Transmit: Securely view, download, and/or transmit patient records - Visualization: Graphical representation of data or processes - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Free Trial Free Version iCD €20.00 Usage Based,Per Month Corporate €1,250 Usage Based,Per Month ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JG Joan G. Head Radiology Department Health, Wellness and Fitness ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 8, 2024 Pros ease of use for our patients and referring physicians Cons The price is a little high for our volume of scans Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.