--- title: "Wachatbot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Wachatbot Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more." source_url: "https://www.capterra.com/p/252947/Wachatbot/" page_type: "product" language: "en" --- # Wachatbot Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Wachatbot ## What is Wachatbot? WaChatBot is a customer relationship software that uses WhatsApp for companies and professionals. It has functions for mass whatsapp message and automatic responses by a programmable chatbot on whatsapp web. It can be controlled from a PC and MAC. It has an anti-blocking system that complies with WhatsApp requirements against spam. It allows automatic additions to and deletions from a distribution list and generates a database of recipients. The number of messages is unlimited. ## What is Wachatbot used for? [Live Chat](https://www.capterra.com/live-chat-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/) Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €48 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Wachatbot?[Manage this product listing](https://www.g2.com/products/wachatbot/claim_requests/new?auto=true) ## Wachatbot Overview Updated September 2026 AI summary Wachatbot enables businesses of all sizes to manage customer conversations and marketing campaigns through chat, SMS, and mobile channels. Supporting live chat, two-way messaging, chatbots, and campaign management, it helps teams automate communication, organize customer data, and track performance. Wachatbot is available via cloud, desktop, and web-based deployment with integrations for contact and data management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Wachatbot 4.3 (16) VS. [### charles](https://www.capterra.com/p/229087/Charles/) [4.4 (21)](https://www.capterra.com/p/229087/Charles/reviews/) Starting Price €48 Flat Rate, Per Month Starting Price $349 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (16) Ease Of Use 4.3 (21) Value For Money 4.4 (16) Value For Money 4.3 (18) Customer Service 4.4 (15) Customer Service 4.7 (21) ## Wachatbot alternatives [Cheetah Digital](https://www.capterra.com/p/248471/Cheetah-Messaging/) [3.0 (1)](https://www.capterra.com/p/248471/Cheetah-Messaging/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/248471/Cheetah-Messaging/) [Mobile Marketing Cloud](https://www.capterra.com/p/218943/Mobile-Marketing-Cloud-by-CM-com/) [0.0](https://www.capterra.com/p/218943/Mobile-Marketing-Cloud-by-CM-com/#reviews) Starting price $31.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218943/Mobile-Marketing-Cloud-by-CM-com/) Highest Rated [Sender](https://www.capterra.com/p/139770/SENDER/) [4.7 (212)](https://www.capterra.com/p/139770/SENDER/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/139770/SENDER/) [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) [3.8 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 69% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160916/Solutionreach/) ## FAQs about Wachatbot Overview ### Which roles and teams benefit most from Wachatbot? Wachatbot is most used by IT managers, digital marketing teams, and business leaders who need to automate customer communication and streamline campaign execution. Content creators and web specialists use it to manage messaging flows, while training and operations leaders rely on it to improve responsiveness, coordination, and service delivery. Answer based on 16 reviews Overview ### What company size and specific industries is Wachatbot built for? Wachatbot is designed for companies and professionals of all sizes across all sectors that want to maintain customer relationships through WhatsApp chat, managed from a desktop application. It suits businesses in any industry that rely on direct customer communication and relationship management. Features and Usability ### What are the key features of Wachatbot? Wachatbot offers lead management, CRM, and contact database tools for organizing customer data. It also includes 2-way messaging, live chat, chatbot, and automated responses for conversations, plus campaign management, scheduled messaging, reporting and analytics, alerts and notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Wachatbot integrate with? Wachatbot integrates with 6 third-party tools and platforms, including CData Drivers, Google Contacts, Java Profiler, Microsoft Excel, VINdecode API, and VisualCue. These catalog integrations cover data access, contact management, spreadsheet workflows, API-based vehicle decoding, and visual task or workflow support. Getting Started and Support ### What training and onboarding options does Wachatbot offer? Wachatbot provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning resources for setup and feature review. Getting Started and Support ### What customer support options does Wachatbot offer? Wachatbot provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support coverage covers both self-service and direct contact options, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,088 Conversational Marketing Platform reviews Capterra data shows that buyers of conversational marketing platforms rank the following features as their top priorities: - **Chat/Messaging** (**64%** of reviewers rated this feature as critical) - **Campaign Management** (**57%**) - **Chatbot** (**56%**) Wachatbot supports all three features reviewers consider most important: **Chat/Messaging**, **Campaign Management**, and **Chatbot**. Together, these capabilities help businesses manage customer conversations, run targeted outreach campaigns, and automate responses at scale, allowing teams to respond faster, maintain consistent communication, and turn more interactions into conversions. Chatbot 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods File Sharing 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 2-Way Messaging 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Autoresponders 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and automatically send premade copy in response to customer messages Wachatbot 53 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Live Chat: Ability to chat online in real time - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - One-to-One Messaging: Send personal messages to clients or attendees - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (16) 4.4 Based on 16 reviews ## Pricing Value for money 4.4 (16) Basic €48.00 Flat Rate,Per Month Value for money 4.4 (16) 4.4 Based on 16 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[ CData Drivers](https://www.capterra.com/p/203124/CData-Python-Connectors/)[ Java Profiler](https://www.capterra.com/p/217888/Java-Profiler/)[ VINdecode API](https://www.capterra.com/p/75157/XML-VIN-Decoding-Web-Service/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (15) 4.4 Based on 15 reviews ## User reviews Overall rating 4.3 Based on 16 reviews Filter by rating 5(7) 4(7) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent JC Jean C. Gerente IT Health, Wellness and Fitness ### "Envío de mensaje masivos vía WhatsApp" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 7, 2022 En general ha sido una buena experiencia. Una vez configurada la plataforma montar una campaña es muy fácil y el motor anda solito. Solo debes precocuparte porque el computador se mantenga encendido. Pros Es una plataforma muy sencilla de instalar y una vez configurada montar una campaña de mensajes y enviarla es muy fácil. Básicamente funciona como una extensión de Google Crome que emula el envío de mensajes a través de WhatsApp Web. Es muy fácil de usar. Cons En ocasiones suele fallar cuando hay una actualización de Google