# AdCreative.ai Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AdCreative.ai the right Machine Learning solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/253052/AdCreativeai/reviews --- AdCreative.ai 3.3 (169) [View alternatives](https://www.capterra.com/p/253052/AdCreativeai/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 7th, 2026 # Reviews of AdCreative.ai Ease of use 3.6 Customer Service 3.2 ## Pros and Cons in Reviews René-Philippe C CEOHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: I used a free trial. “It state things such as chat GPT and Canva who had a baby, but Canva have AI capacity and so I found out very fast that Canva was a superior tool and is costing me 15$ per month despite costing 200$ CAD with Adcreative“ February 2, 2024 YL Yilan L DesignerAccounting, Self-employedUsed the software for: I used a free trial. “For a company that claims to be AI-driven and modern, their billing and support system is shockingly manual and untrustworthy.“ May 6, 2026 EP Esen P Senior DirectorConsumer Goods, 11 - 50 employeesUsed the software for: Less than 6 months. “It has a good promise - the idea seems great and some examples on their demos are intriguing.“ May 6, 2025 Aaron B OwnerMarketing and Advertising, Self-employedUsed the software for: I used a free trial. “It did not because it does not generate mobile display ad sizes.“ February 24, 2026 Leon Carlo V SolopreneurInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “So, the ability to have an AI generate creatives and even the text for an ad allows me to run my business as a solopreneur.“ July 28, 2022 Aaron B OwnerMarketing and Advertising, Self-employedUsed the software for: I used a free trial. “They also have absolutely terrible customer service for helping to use the software, and on the billing side as well.“ February 24, 2026 alfred k ProcurementBusiness Supplies and Equipment, Self-employedUsed the software for: Less than 6 months. “The results are guaranteed – banners will appear as organic content on their own pages, or you’ll receive click data from our system. When you use this AI it becomes easy to compare campaign performance because all work is done by one source“ October 7, 2022 WS Wendy S OwnerMental Health Care, 2 - 10 employeesUsed the software for: I used a free trial. “I signed up for a 14 day free trial and they attempted to charge my credit card $339 within days of the trial starting. “ December 21, 2024 ## Showing most helpful reviews Showing 1-25 of 169 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adam L. CMO Marketing and Advertising Used the software for: 6-12 months ### "Will be unbeatable and a must for daily agency use (after a few more releases)" July 17, 2022 4.0 They have an active team working on the product. I can see updates every few months. Pros How easy it is to create professional grafics perfect for branded images and social post. The Ai will bascially overall the image, text, and CTA you chosen with their templates, and gives you tons of choices. Cons 'The Ai will bascially overall the image, text, and CTA you chosen with their templates, and gives you tons of choices.' Well that's basically what it does for me so far, it does try to tell me which template is the highest converting using Machine learning, but no-matter which graphic I chose, and regarless what txt I choose, the 'highest converting' ranking is always the same. Meaning the Ai and ML only do the predicting on its' templates' and not on the things you uploaded. That to me might be alittle limited. Reason for choosing AdCreative.ai Its Ai and ML features, and also promised integration with Adyouneed Switched from [Predis.ai](https://www.capterra.com/p/231932/Predisai/) More professional designed templates Review Source Response from AdCreative.ai July 25, 2022 Hey Adam, We are thankful to you for believing in us! As a frequent user of our product, you may have noticed that we update quite a bit, so that we improve our platform over time. And yes you're right, our Ai at the moment predicts the kind of template that would perform well for you that including the placement of images, CTA, branding, and tonnes of other factors. We are still perfecting our predictions based on your individual images, but rest assured over time we would be unbeatable! (like you said) :) Love from Paris VR Verified Reviewer Managing Director Marketing and Advertising Used the software for: Less than 6 months ### "So Much Potential" July 15, 2022 4.0 I thought the ai behind the tool to be very cool, customer support was friendly, I did end up cancelling and sticking to manually creating posts since I have design skills but this is definitely helpful if you don't have much design experience or want to be able to hand over some text and an image to an ai tool and see what it can come up with. I do really see a lot of potential with this, especially considering this could eventually merge with ai copywriting and ai image generation to produce ads or content entirely from a simple brief or minimal input. Pros I am really excited to see how this tool will help marketers and small business owners. I think ai-generated ad creatives and social media post designs is the way of the future. It helps 'spaghetti-test' your ad ideas without investing too much time in producing many designs. Its also super useful for social media marketing where you need to produce enough content to post but may not have the time to manually design your content. Cons I think the output of the designs were missing the mark at the moment, I do foresee better outputs soon as the program evolves, but at this time I felt like the ai wasn't able to produce visually appealing creative and the template selection might have been a little bit too limited at the moment. Alternatives considered [Writesonic](https://www.capterra.com/p/219972/Writesonic/)[Canva](https://www.capterra.com/p/168956/Canva/) Reason for choosing AdCreative.ai The only thing out there that seems to create ad creative though ai. Review Source Response from AdCreative.ai July 18, 2022 Hi there, Thank you for your feedback. We are so glad that we are able to help your cause. We can sure test all sorts of ideas for your ads just by the sheer volume of creatives and ad copies you are able to generate! We built this tool for social ads and we are excited we can help you save time and effort to focus on more important things! Love from Paris BB Brendon B. MD Construction Used the software for: I used a free trial ### "Unresolved recurring billing dispute — evidence not provided" June 17, 2026 1.0 Our overall experience has been very poor. We do not recognise any active user internally, have no known login credentials, no record of using the platform, and no clear business record of invoices, renewal notices, or accepted subscription terms. Once the charges were identified, we immediately disputed them and asked for evidence of who signed up, what was accepted, whether that person had authority, and whether the platform was ever used. That evidence has not been provided to us. We have requested cancellation, removal of the payment method, a full account and billing evidence pack, and a refund review. The matter remains unresolved and has been escalated through our bank. Based on our experience, I would strongly caution other businesses to check statements carefully for ADYOUNEED / AD CREA descriptors and keep very clear records of any signup, cancellation, invoices, renewal notices, and account usage if dealing with this platform. Pros I cannot fairly comment on the product features, as our issue is that we do not recognise any genuine or authorised use of the platform by our business. Cons We discovered recurring monthly charges from AdCreative.ai / ADYOUNEED of approximately USD $339 per month, totalling around NZD $8,400 identified so far. The merchant descriptor was ambiguous and the charges were initially misclassified internally as a general software / Adobe-style subscription expense, so they were not picked up until a later accounting review. When we disputed the charges, we requested basic evidence such as the account email, signup details, accepted terms, invoices, renewal notices, login history and usage history. AdCreative.ai referred generally to its Terms of Service, but did not provide the specific evidence requested before saying they considered the matter closed. Review Source YL Yilan L. Designer Accounting Used the software for: I used a free trial ### "BEWARE: Deceptive Billing and Fake Refund Promises-$339" May 6, 2026 1.0 Pros Nothing. Any potential value the software might have is completely overshadowed by their deceptive billing practices and unprofessional refund handling. I cannot recommend a product that charges users after cancellation and refuses to return their money. Cons 1\. Unauthorized Charge: I was charged $339 AFTER I had already cancelled my subscription during the trial period. 2. Broken Refund Promises: Their team confirmed the refund was "approved" over 18 days ago, yet they still haven't returned the funds or provided a basic transaction receipt. 3. Deceptive Marketing: They claim to have a "30-day money-back guarantee," but it is a blatant lie. They use constant delay tactics and generic scripts to avoid returning the money. 4. Lack of Accountability: For a company that claims to be AI-driven and modern, their billing and support system is shockingly manual and untrustworthy. Review Source Aaron B. Owner Marketing and Advertising Used the software for: I used a free trial ### "BEWARE. Not easy to use. Predatory Billing processes. " February 24, 2026 1.0 Terrible. I used the 7-day trial to see if the software fit my needs. It did not because it does not generate mobile display ad sizes. Their 5-day notice email went to my spam folder, and I missed canceling my account in time. They charged me $339 for one of their top tiers. I offered to pay $40, which is their lowest monthly tiers and they said I wasn't eligible. Pros Generated quite a few templated options for DESKTOP display ads using simple AI prompts. Easy to set up a brand and will pull colors from a logo. Cons Does NOT generate for mobile ad sizes. They also have absolutely terrible customer service for helping to use the software, and on the billing side as well. Alternatives considered [Canva](https://www.capterra.com/p/168956/Canva/)[Jasper](https://www.capterra.com/p/217242/Jasper/) Reason for choosing AdCreative.ai It seemed like the best of the few I tried. Review Source VR Verified Reviewer Marketing Manager E-Learning Used the software for: I used a free trial ### "Avoid - will not give you a refund even when they charged the wrong amount" December 6, 2025 1.0 Bad experience - Charged the wrong amount, then refuse to give me a refund. Feels like a scam. Cancelling the subscription is difficult with multiple popups. Pros I did not get to use it as I was surprised by the Credit card charge. They gave only 7 days trial which I was not able to check out in that time. Cons They advertised a discounted rate, then charged the full price after the 7 days, did not send me an email to let me know they were going to charge me, and the price is in US dollars so AU$510 instead of $125 advertised (and that is per month!!!) They will not refund my money I have been back and forth regarding cancellation and they have just kept stalling. Review Source BR Brandon R. manager Automotive Used the software for: Less than 6 months ### "I would give zero stars if I could" August 19, 2025 1.0 terrible. charged me for nothing and refused to refund. Charged my credit card 350USD after free trial for nothing. Pros Nothing, the product is terrible. Interface is clunky and not put together well. Content is poor when generated. Cons The content it generates is really poor. Customer service is slow and not helpful in any way. Do not buy from them. Review Source VR Verified Reviewer Co-founder Food & Beverages Used the software for: Less than 6 months ### "Watch Billing and Cancellation Carefully" March 24, 2026 1.0 Pros Not much. AI is not great, other competitions such as Predis and Blaze are much better. Not much. AI is not great, other competitions such as Predis and Blaze are much better. Cons I experienced multiple charges after believing I had cancelled my subscription. The cancellation flow required additional steps, and I did not receive clear billing notifications. Support was responsive but limited by policy and only refunded the latest charge. Overall, the tool may have value, but billing transparency and cancellation clarity need improvement. Review Source VR Verified Reviewer Business Development Manager Computer Software Used the software for: Less than 6 months ### "Don't waste your time" July 19, 2025 1.0 just a regular tool, it should be free for what it is. I normally don't leave bad reviews but the overall quality of design, creativity, analytics is just ordinary. Pros ok text but not pro enough visuals. expensive and not worth it. analytics is not good. nothing special Cons you can use free tools like gpt and ideogram or omneky etc. avoid it. they tend to overcharge and don't also send their affiliates their funds. not ethical and nothing creative about it Review Source WS Wendy S. Owner Mental Health Care Used the software for: I used a free trial ### "Do NOT trust this ompany with your credit card detals " December 21, 2024 1.0 Absolutely hated it I am so angry about them trying to steal my money especially as its just before Christmas Obviously a deliberate automated process Pros It looks like it would be a great product Cons I signed up for a 14 day free trial and they attempted to charge my credit card $339 within days of the trial starting. Luckily for it was prepaid card that wasn't topped up This was so deceptive and they tried it more than once It feels like a scam I read through all terms and it clearly states no payment required for 16 days yet they tried to take it almost immediately Do not trust their marketing rubbish Review Source KP Karina P. Self employed Accounting Used the software for: Less than 6 months ### "Be carefull with your billing !!!! They'll pretend your payment didn't go through when in fact, it did." February 24, 2025 1.0 Oh, they were very polite in telling me about their 7 day refund policy and the IMPOSSIBILITY of refunding me, but never acknowledged that it was their mistake for leading me to believe that payment didn't go through. They are dishonnest and a bad business. Pros It looks like a very good software but it is too complex for my needs Cons After the free trial period, I received a message telling me they weren't able to charge my credit card when in fact they did, and they automatically put me on the high monthly fee package : $500/month in CAD ! I didn't know I was being charged for 2 months ! Didn't even use the app. Thankfully I checked my credit card but they still refuse to refund me. It's a marketing strategy they use. Review Source VR Verified Reviewer CEO Health, Wellness and Fitness Used the software for: I used a free trial ### "Shady billing process to capitalise on trial" February 2, 2024 1.0 I had to contest the transactions from my credit card provider and to do this, they need to change my whole credit card number so I will have to connect within about 20 different service provider to share them my new credit card information. They could have make it simple and just reimburse us, like any other company would do in such a situation. Thy have lost a lot of my time and tried to still from us. I don't recommend these guy and I highly recommend you stay away from them and just use Canva or Adobe Illustrator if you are more advanced user. Pros I didn't enjoy my experience. It state things such as chat GPT and Canva who had a baby, but Canva have AI capacity and so I found out very fast that Canva was a superior tool and is costing me 15$ per month despite costing 200$ CAD with Adcreative Cons I cancel my account after couple minute of testing the trial, but I was then charge for multiple month without any notification of remittance nor bill send our way. We have contact the billing team to ask for a full refund and they have refuse to proceed. In my opinion, they are purposely trying to capitalize on trial and most company now offered trial with no credit card information to avoid things like this to occur. If they know how to generate complexe AI design, they sure know how to create automation so we receive bill remittance notification and they know how to create a trial that doesn't require credit card information. To me I see it very clear, this company is not an honest one. Review Source DB Danish B. Digital maeketer Telecommunications Used the software for: 6-12 months ### "Adcreative.at Review" September 23, 2023 5.0 Pros AdCreative man-made intelligence is quite possibly of the most straightforward Promotion virtual products I have utilized all through my functioning days, and the expense is truly not so high contrasted with different programming projects.I love utilizing this device to produce crusade promotions since it is so natural to utilize and the creatives are excellent.Its natural point of interaction makes it open to colleagues with changing degrees of specialized ability. This convenience has added to a smooth reconciliation into our work process Cons All the creatives planned are same, there is no change. They have a set layout which simply fills in the picture and titles that you add.The potential is reall high yet I find it hard to utilize it since you can't alter anything after the substance are created.No opportunities for customization after the substance are created. Review Source VR Verified Reviewer SVP, Marketing Marketing and Advertising Used the software for: 6-12 months ### "The future of marketing automation" July 8, 2022 5.0 Great user experience and potential. Pros This tool has a great design and user experience. I love the bold colors and the professionally designed UI. It's obvious that they took careful attention to detail in creating this software and I'm looking forward to the new features and integrations. Phenomenal tool! Cons The only complaint I have is that they decided to revamp the platform and it took a while but I can't even be mad at that because they got it right! They made some great improvements and they are going to be the industry standard. still waiting for some major integrations. I wish the dev team was a little faster. Review Source Response from AdCreative.ai July 11, 2022 Hey, Thanks for your review. We love the fact that you love the use of our bold colors and UI! Yeah, you're right we are sticklers to detail so that you can enjoy every bit of the experience that is adcreative.ai! We try and release updates as soon as we can, and glad you liked our V2 as well! our developers are working at the speed of your thought, but we may get delayed at times. We are only humans :) Thank you for your kind words once again and good out for the exciting updates on the roadmap section of our tool! DA Deudonne A. accountant Accounting Used the software for: 6-12 months ### "Marketing automation's future" July 22, 2022 5.0 Great experience Pros Excellent user experience and design go into this tool. I adore the striking colors and the user interface's expert design. I'm excited about the upcoming new features and integrations because it's clear that great effort was taken in designing this software. Fantastic tool! I am very interested in learning how this product will benefit marketers and small company owners. The future, in my opinion, belongs to artificial intelligence-generated social media post designs and ads. It makes it easier to "spaghetti-test" your advertising concepts without spending a lot of time creating numerous designs. Additionally, it is quite helpful for social media marketing, where you may not have the time to manually design your content but still need to create enough content to broadcast. Cons I really don't have anything bad about this software Review Source VR Verified Reviewer CEO Management Consulting Used the software for: 6-12 months ### "Better than most" July 8, 2022 4.0 I liked it overall and it is more convenient than creating the images manually. Pros This is a good time saving tool if you are creating many image ads. Cons Sometimes it would run a bit slow and I'm not very patient! Review Source Response from AdCreative.ai July 12, 2022 Hey there, Thank you for your honest feedback! We love the fact that we are able to save you the most important currency there is in life- TIME! Also, love the fact that you think we are one of the best in marketing automation! Generally speaking, we are as impatient as you are and we want our tool to be always fast. Sometimes it may get slow due to a lot of traffic, slow internet speeds, or just the lack of processing power. However, we have a really awesome development team that always tries to optimize the platform for speed. We have some great improvements coming soon! Stay tuned! VR Verified Reviewer Director Food & Beverages Used the software for: 6-12 months ### "Create high quality themed output" July 9, 2022 5.0 Quality is great, streamlines out graphic output with ease Pros The quality output provides themed graphics for ads, marketing and socials. The ease of use means I can have my team use it and select any of the output for use Cons It would be great if the logos could be sized, and also custom templates that could be added into the mix Review Source Response from AdCreative.ai July 19, 2022 Hey there, Thank you for your review. We love that we can help your team generate winning ad creatives! We are constantly updating our tool with your inputs and rest assured we are listening and making notes of the things you want! Stay tuned! Love from Paris LR Lucas R. Owner Internet Used the software for: I used a free trial ### "They owe me a $189 refund - for a free trial " May 2, 2023 2.0 Pros Straight to the point and tries to integrate everything into the same ecosystem. Cons I only tested the tool for less than 2 days. Never intended to buy this product but to explore its features. Happens that their free trial hook it’s tricky and they confirm you as if you cancel your account but afterwards you find you’re billed for $189 for a 2 day free trial period. Bot customer service confirming a refund more than 4 times. But after 2 weeks I receive now my card resume with this unfortunate amount. It is hard for me to think that this is not intentional. Let’s see what can AI do for customer service when companies are responsible. Review Source VA Victor A. Marketing Farming Used the software for: 2+ years ### "Vatal info" July 9, 2022 4.0 Better Pros The set up very easy to set up and very reliable Cons The set up not straight forward and to complex Review Source Response from AdCreative.ai July 15, 2022 Hey Victor, Thank you for your feedback. We appreciate that you took the time to review our offering. Have a good one :) cP caitlin P. OWNER Health, Wellness and Fitness Used the software for: Less than 6 months ### "SCAM - Took unauthorized transaction/resubscribed without permission " March 28, 2024 1.0 Pretty horrible due to trusting this site with my details to abuse them. For a Paris based business that used USD should have been my first indication. Pros They hide their reviews very well, plenty of social platforms over face book, reddit, twitter and other platforms. Would look up Australian Business podcasts, as there will be an extensive review of this upcoming over multiple platforms detailing victims of this company. Cons No emailed invoices, notice of subscription or cancellation. Customer service will not reply unless threatened - Will lie about refunds that will never follow through. I suggest looking at the youtube/reddit/facebook platforms that also detail this. Reason for choosing AdCreative.ai First google result, Paid for from scam money no doubt. Even to afford the $230/month- there are much better quality options available. Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: I used a free trial ### "Perfect Creative Software - Must Try" July 20, 2022 5.0 Pros I have used the trial verion of this software and got an extension of use. its pretty good software if you want to have ready on the go creatives for social media campaigns. Furhter Its automation feature is also pretty good. Cons Its pretty high priced compared to products in Market. I think thats what they will have to see or they should let more post options within this price range. Review Source VR Verified Reviewer CEO Human Resources Used the software for: Less than 6 months ### "Scam Company" March 22, 2024 1.0 Pros the product is okay to use, but their lack of service and honestly is so poor that it doesn't matter Cons This company is a scam. Be sure to search Reddit for all the people who have gotten ripped off by them. Sadly, they were able to secure investor money as it is a completely fraudulent company just in it to take people's credit cards and charge them even after they cancel their accounts. Star away!!! Review Source AJ Aliyah J. Public Relations officer Entertainment Used the software for: 6-12 months ### "Current and future " July 9, 2022 4.0 Ad creative.ai is just a best tool to use for anyone running online ads. Pros Some of the most exciting things we are doing are trying to create new experiences that are only possible with Adcreative.ai There is great benefits in making people more creative. So I will say we have a good impact. Cons Cloud-based technology, Notifications when and where you need them, Transparent pricing Reason for choosing AdCreative.ai Great tool for marketers and advertisers Review Source Response from AdCreative.ai July 12, 2022 Hi Aliyah, Thanks for trusting in us. It's good to hear that we help your team become more creative and you're enjoying the benefits of our platform to the fullest! We also love that we are making an overall positive impact. That's what our team at Adcreative.ai always strives for! sG shantesh G. Head, Creative Services Computer Software Used the software for: 6-12 months ### "Scaling up creative design services with AdCreative.ai is easy" July 21, 2022 3.0 It is simple to use, fast, and does precisely what it claims to do. The massive selection of templates helps run experiments and arrive at the best performing creative faster. Also, it helps reduce creative fatigue for the end user. Pros AI-based brand color selection, copy editor, and most importantly, the vast selection of templates. Cons the AI suggestions aren't always consistent and fails/ needs more manual interference . Hence the confidence level is not too high on AI generated items. Alternatives considered [Celtra](https://www.capterra.com/p/168418/Creative-Management-Platform/)[Jivox](https://www.capterra.com/p/235216/Jivox/)[Rocketium](https://www.capterra.com/p/158516/Rocketium/) Review Source oO olufemi O. Salesforce Information Technology and Services Used the software for: Less than 6 months ### "Best online content creator" July 28, 2022 5.0 I now create Facebook and Instagram post daily with ease. I recommend it for ant online content creator. Pros It makes creating Facebook an Instagram post very fast. It increase my Facebook and Instagram engagement rapidly. It is very easy to use Cons It doesn't support creating content for my blog which is not a big deal Review Source Response from AdCreative.ai August 23, 2022 Hi Olufemi, We are grateful to you for taking out the time to review our platform. We feel proud when you proclaim us the best online content creator. With your love and support, we can accomplish anything! Love from Paris Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.