# Page 4 | AdCreative.ai Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is AdCreative.ai the right Machine Learning solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253052/AdCreativeai/reviews

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AdCreative.ai

3.3 (168)

[View alternatives](https://www.capterra.com/p/253052/AdCreativeai/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of AdCreative.ai

## Showing most helpful reviews

Showing 76-100 of 168 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AJ

Aliyah J.  
Public Relations officer  
Entertainment  
Used the software for: 6-12 months

### "Current and future "

July 9, 2022

4.0

Ad creative.ai is just a best tool to use for anyone running online ads.

Pros

Some of the most exciting things we are doing are trying to create new experiences that are only possible with Adcreative.ai There is great benefits in making people more creative. So I will say we have a good impact.

Cons

Cloud-based technology, Notifications when and where you need them, Transparent pricing

Reason for choosing AdCreative.ai

Great tool for marketers and advertisers

Review Source

Response from AdCreative.ai

July 12, 2022

Hi Aliyah, Thanks for trusting in us. It's good to hear that we help your team become more creative and you're enjoying the benefits of our platform to the fullest! We also love that we are making an overall positive impact. That's what our team at Adcreative.ai always strives for!

JK

Jolandie K.  
Marketing  
Marketing and Advertising  
Used the software for: I used a free trial

### "Stay away, bad business practice!"

May 9, 2024

1.0

Not impressed with the software user interface and support.

Pros

I can not say that there was anything in the software that I liked.

Cons

I signed up for a free trial and found the software very difficult to use, and did not continued using it. Tried to cancel the free trial but it was difficult, as there were not instructions on how to cancel. I also did not get an email notification as a reminder that the trial would end and my card was debited. I asked for a refund, contacted support, and the response time from the online chat is very slow. Not impressed with this service at all! Will I get my refund in 7 days??!! Also looking at their reviews on Capterra, they only respond to the good reviews, and not to the bad ones that they are receiving.

Review Source

sG

shantesh G.  
Head, Creative Services  
Computer Software  
Used the software for: 6-12 months

### "Scaling up creative design services with AdCreative.ai is easy"

July 21, 2022

3.0

It is simple to use, fast, and does precisely what it claims to do. The massive selection of templates helps run experiments and arrive at the best performing creative faster. Also, it helps reduce creative fatigue for the end user.

Pros

AI-based brand color selection, copy editor, and most importantly, the vast selection of templates.

Cons

the AI suggestions aren't always consistent and fails/ needs more manual interference . Hence the confidence level is not too high on AI generated items.

Alternatives considered

[Celtra](https://www.capterra.com/p/168418/Creative-Management-Platform/)[Jivox](https://www.capterra.com/p/235216/Jivox/)[Rocketium](https://www.capterra.com/p/158516/Rocketium/)

Review Source

Jan S.  
Founder  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "No value for money"

January 23, 2024

2.0

I need tool for ad-hoc creatives, not for monthly subscription. Charging money as they please

Pros

Easy of using is only one thing I like.

Cons

Charging money without any confirmation. Cannot change the size of banner, so custom size is not allowed. Cannot made some easy modifications. Low quality of download

Review Source

SL

Sascha L.  
Social-Media Manager  
Construction  
Used the software for: Less than 6 months

### "Schlechter Kundenservice und billige Austeden"

June 7, 2023

2.0

Schlecht. Bezeichnet soch als Modernes Tool mit Ai unterstützung aber jedes Marketing tool mit etwas unterstützung von Ai text-tool bekommt das besser hin.

Pros

Die Software ist relativ leicht zu benutzen bei der überschaubaren Anzahl an funktionen und grunddesigns

Cons

Solange alles läuft passt alles. Wenn aber der Kundenservice benötigt wird, muss man ewigkeiten auf eine Antwort warten und bei Abrechnungsproblemen wartet man über 1 Monat.

Alternatives considered

[Adobe InDesign](https://www.capterra.com/p/233314/Adobe-InDesign/)[Canva](https://www.capterra.com/p/168956/Canva/)

Reason for choosing AdCreative.ai

Werde wieder zurückwechseln

Review Source

VR

Verified Reviewer  
Freelancer  
Online Media  
Used the software for: Less than 6 months

### "Helpful tool though not meeting my need"

July 15, 2022

4.0

I tried to use this tool to help generate creatives or get ideas. I wanted to Chinese text, unfortunately it did not support Chinese. As a result, I cancelled due to not meeting my needs.

Pros

It can help generate multiple creatives with initial set up.

Cons

It didn't support Chinese characters when I was using it

Review Source

Response from AdCreative.ai

July 19, 2022

Hi there, Thank you for your honest feedback. We are sorry that we don't have a Chinese (Mandarin or Cantonese) language option yet. However, it's on our roadmap, and rest assured that within a couple of months we would have it ready. Stay tuned! Love from Paris

BS

Ben S.  
Founder  
Accounting  
Used the software for: 6-12 months

### "Amazing app better customer support"

February 9, 2024

5.0

Very positive, been using for almost a year now and very happy with it

Pros

I like how it has everything pre built for the marketing channels I use The customer support is great

Cons

Nothing. It's extremely powerful and effective, overall an amazing product

Review Source

TB

Tiffany B.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "AdCreative.ai review "

November 17, 2022

5.0

My experience has been excellent at this point and I've had absolutely no problems at all.

Pros

I like that i can download the creatives directly to my social media ads and the insights on the feed received back is wonderful

Cons

I haven't found much I dislike at this point. Will definitely update if I do

Review Source

Response from AdCreative.ai

November 18, 2022

Thank you for your kind words, Tiffany. We love to have your love and support! We are bringing new creative insights very soon, which will be even better! Love from Paris, Team AdCreative.ai

MS

Meikel S.  
Grafikdesigner  
Design  
Used the software for: I used a free trial

### "Top Tool"

July 8, 2022

5.0

Perfect

Pros

Top product and fast service. Have used the tool and was very excited.

Cons

Mega Cool and easyJet for my Business, thanks

Review Source

Response from AdCreative.ai

July 12, 2022

Hey Meikel, Love the fact that you like us so much! You rated us the best for everything and are our power user! Just wanted to let you know that likelihood of a recommendation is based on values from 1 to 10 .. 10 being the best :) Thanks again, keep generating winning ad creatives!

CM

Carlos M.  
TI  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "¡Danger AdCreative.ai is a scam!!!!"

December 11, 2023

1.0

Do not use AdCreative.ai, the free trial is a scam, you only use it to find out if it works, later they generate an annual charge, this happens to the user and legal measures must be required to request a refund.

Pros

It is complicated to use, the results are mediocre, they carry out unethical practices.

Cons

Do not use AdCreative.ai, the free trial is a scam, you only use it to find out if it works, later they generate an annual charge, this happens to the user and legal measures must be required to request a refund.

Review Source

PB

Philippe B.  
soit un bug ou purement du vol  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "purement du vol"

January 19, 2023

1.0

je n'ai pas apprécier faire une demande a 29 dollars et être facturé 99 puis ne pas pouvoir utiliser le logiciel soit disant parce que j'avais utilisé touts mes crédits, soit les 50, alors que je venais a peine de terminer mon essai gratuit avec donc 10 credits. ensuite impossible d'annuler mon abonnement?????

Pros

vérifier bien votre logiciel, on dirait qu'il fait ce qu'il veut, c'est de la poudre aux yeux pour vous voler

Cons

le probléme de ne pas avoir d'interlocuteur ce sont des voleurs

Review Source

KK

Kyle K.  
Marketing Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "AdCreative AI Cuts Ad Creatives Time In Half"

July 8, 2022

4.0

Pros

Easy of use and increasing our agency's ability to scale our ad creatives.

Cons

There was a little bit of a learning curve at the beginning but their support team has added new training consistently.

Review Source

Response from AdCreative.ai

July 11, 2022

Hi Kyle, Thank you for your review. We love the fact that you are able to scale your agency with our tool! We try and make it as easy as possible for you to get up and running, and rest assured that our customer success team is very enthusiastic about getting you up to speed!

FE

Faith E.  
Affiliate  
Education Management  
Used the software for: I used a free trial

### "The best software for use "

July 8, 2022

5.0

It's been hassle-free all through.

Pros

It's easy to use It makes my business easy and fast It's not expensive

Cons

Very easy to use and not difficult at all I would recommend it any day, any time.

Review Source

Response from AdCreative.ai

July 12, 2022

Hey Faith, Wow, you gave us a 10/10 on every aspect. We are glad that you liked our platform so much! Keep an eye out for a lot of interesting updates coming soon! Have a great day!

EO

Edwin O.  
Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "Untrusful Company"

March 21, 2024

1.0

Very Bad. I been trying to have a refund for a charge the first day of the trial without success.

Pros

They offer a free trial and charge any way

Cons

The communication and support are weak. You email them and is very hard to have a response

Review Source

ND

Nicola D.  
CSO  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Betrug!"

June 23, 2023

1.0

Betrug. Schaut Euch Trust Pilot Bewertungen an. Und mMn nicht DSGVO konform.

Pros

Leider nichts, es ist nicht mal im Ansatz so gut wie Canva, laut eigener Ads aber besser. Minmale Funktionen im Vergleich dazu, ein schlechtes Interface und sehr schlechter Kundensupport. Man nimmt ein 7 Tage Abo gratis und wird ohne zutun auf den teuersten Plan gestellt. Abbuchung dann instant. Versuche nun rauszukommen.

Cons

User interface grottig, kaum spannende Funktionen. Sehr banal. keine weitern AI Anwendungen so wie in Canva bereits erhalten.

Review Source

VR

Verified Reviewer  
Supervisor  
Marketing and Advertising  
Used the software for: I used a free trial

### "Copywriters and Art directors beware "

July 17, 2022

4.0

Pros

This is an AI that creates marketing creatives with little input. That helps us make so many adapts so fast.

Cons

Its at a good growing stage. But im sure it can be better and offer more personalisation.

Review Source

Response from AdCreative.ai

July 20, 2022

Hey there, Thank you for your feedback. We appreciate your time. We love that you think we are easy to use platform. We are indeed in a growth stage and improving with your input! Have a great day

AK

Ashok K.  
Designer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Generate your AD creative in seconds"

June 30, 2022

4.0

Good for an agency looking to create Ad Creatives in an short span of time

Pros

AdCreative is user-friendly and can be able to generate hundreds of design in a fraction of seconds per your brand. Optimize for different screen sizes for the same content.

Cons

User interface can be improved a lot. Limitations in the characters used for the creatives. Additional Sizes can be included.

Review Source

Response from AdCreative.ai

July 25, 2022

Hi Ashok, Thank you for your feedback. We appreciate your time. We are excited that you find our tool user-friendly and it helps you create winning ad creatives in a matter of seconds. We hear you and we try and improve our user experience with frequent testing and updates. Additional sizes are coming soon! We recently introduced Pin size for Pinterest, we hope that you're making the most of it! Keep winning your ads. Love from Paris

Raghav K.  
Manager - Digital Marketing  
Information Technology and Services  
Used the software for: Less than 6 months

### "Strong Competitive Features with Ease of Use"

July 25, 2022

5.0

Pros

The kind of features it offers and definitely the AI recommendation helped me save a lot of time.

Cons

Pricing could be a little more affordable so that small freelancers can afford it easily.

Review Source

AS

Askari S.  
Marketing Manager  
Construction  
Used the software for: Less than 6 months

### "Overhyped, Immature Software "

March 15, 2024

2.0

There is very limited functionality. Many ad creatives are very similar, and most are useless, so we end up using a few usable ones.

Pros

Easy to use. However, the software does not have many features to offer.

Cons

There is a lack of essential features, buggy software, and crucial features like videos and slide shows. They brag about AI functionality, but it is totally overblown. The designs are basic and repetitive. Fake advertising and misrepresentation over social media.

Review Source

PS

Peter S.  
CEO  
Internet  
Used the software for: I used a free trial

### "SCAM! They keep charging your credit card even you cancelled"

October 19, 2023

1.0

would never even sign up for a trial, they are not capable to deal with credit cards in a trustful way.

Pros

probably can server other people with their function

Cons

Charging our credit card unjustified is just a major blocker to ever use it again. Support won't refund the charges, since it is "technically" not possible. We have to take legal actions to get the money back. This is the worst business attitude for a SaaS provider.

Review Source

Hervé P.  
DG  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Une solution mensongère et bugguée"

January 22, 2024

1.0

Pros

La promesse : une plateforme de génération d'ads intégrant de lr'IA

Cons

La réalité : une plateforme atrocement buguée, qui n'est finalement qu'une bête bibliothèque de templates, sans aucun apport visible de l'IA, un service client aux abonnés absents, et des prélèvements injustifiés. Ce n'est pas de l'incompétence, c'est de la malhonnêteté assumée.

Review Source

OD

Ochoche D.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best Ad creative tools 2022"

July 8, 2022

5.0

Pros

It's pretty easy to use and a bit affordable.

Cons

It's a bit expensive for professional than their competitors

Review Source

Response from AdCreative.ai

July 15, 2022

Hey Ochoche, Thanks for taking the time to review our Ai platform. We love the fact that you find it easy to use and affordable. We have price packages for all types of users. The professional packages are for agencies that advertise for many brands and need everything in one place. We acknowledge that we may be a little more expensive than our competitors but the value and increase in productivity are off the charts! Thank you for being our valued customer! We appreciate your feedback.

JL

Jay L.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Avoid these scammers!!!"

April 29, 2024

1.0

I thought to give it a try and after one month I decided to cancel my account (which I did) and they still kept charging me, now it's my second time I have canceled my account and I don't know if these scammers have any dignity in them and they will keep charging me

Pros

Charged me even after I canceled the account TWICE! Money-thirsty third-word country BS company that's what it is.

Cons

Con artists, don't provide any value and charge you dry even after you cancel. AVOID THIS SCAM TRAP AT ALL COSTS!

Review Source

JL

Jaimy L.  
Associate  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great product, when it wants to work"

July 15, 2022

4.0

Overall, I love the idea and it does what it promises. But here and there I cannot get around the API not responding.

Pros

AdCreative is definitely a creative tool. It generates easy on-the-go ads for you, and the idea is quite brilliant. What I like most about this tool is how easy it is to use, and how many different posts it can create for you in no time.

Cons

I have used the tool a handful of times, and unfortunately, it has not always been stable for me. I notice that when the platform works, it is working smoothly and nicely. But I have also experienced that in some attempts have failed because the API is not responding, leaving me hanging and unable to generate anything because it is lagging or loading forever.

Review Source

Response from AdCreative.ai

July 18, 2022

Hey Jaimy, Thanks for your kind words. We appreciate you taking out the time to review our platform. We are sorry to hear that at times the tool didn't perform to your expectations. We have optimized it in the recent V2 update, and it should run exceptionally well. You can always reach out to our support for any problems that you may face. Our team is more than willing to help :) Thanks once again. Have a good one

ED

Emily D.  
Owner  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Bait & Switch"

May 15, 2024

2.0

Terrible. I failed to cancel after their 7-day trial, and they automatically enrolled me for their $259/month plan - with no email or notification that I had been charged for this. Then, despite their 100% satisfaction guarantee, they refused to refund my money. I'd also like to note that this profile states that they are based in Turkey, but their website states they are based in Paris. Super scammy company.

Pros

I thought this was a clever idea when I first heard about it.

Cons

This was not really intuitive, and didn't do what I was hoping it would do.

Review Source

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