# AdCreative.ai Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AdCreative.ai the right Machine Learning solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/253052/AdCreativeai/reviews --- AdCreative.ai 3.3 (168) [View alternatives](https://www.capterra.com/p/253052/AdCreativeai/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AdCreative.ai Ease of use 3.6 Customer Service 3.2 ## Pros and Cons in Reviews René-Philippe C CEOHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: I used a free trial. “It state things such as chat GPT and Canva who had a baby, but Canva have AI capacity and so I found out very fast that Canva was a superior tool and is costing me 15$ per month despite costing 200$ CAD with Adcreative“ February 2, 2024 YL Yilan L DesignerAccounting, Self-employedUsed the software for: I used a free trial. “For a company that claims to be AI-driven and modern, their billing and support system is shockingly manual and untrustworthy.“ May 6, 2026 EP Esen P Senior DirectorConsumer Goods, 11 - 50 employeesUsed the software for: Less than 6 months. “It has a good promise - the idea seems great and some examples on their demos are intriguing.“ May 6, 2025 Aaron B OwnerMarketing and Advertising, Self-employedUsed the software for: I used a free trial. “It did not because it does not generate mobile display ad sizes.“ February 24, 2026 Leon Carlo V SolopreneurInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “So, the ability to have an AI generate creatives and even the text for an ad allows me to run my business as a solopreneur.“ July 28, 2022 Aaron B OwnerMarketing and Advertising, Self-employedUsed the software for: I used a free trial. “They also have absolutely terrible customer service for helping to use the software, and on the billing side as well.“ February 24, 2026 Bahati Asher F Content Marketer Information Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Well the software has professional template that can be customised to design creative ads that aligns with the brand setting due to easier customization, the integration with face and google is very straight forward and makes it more easier to deliver omnichannel ads that increase awareness and they have nice and easy documentations about the usage of the product and hence a non- technical person can use the tool“ July 8, 2022 Peter P Marketing ManagerE-Learning, 2 - 10 employeesUsed the software for: I used a free trial. “I have been back and forth regarding cancellation and they have just kept stalling.“ December 6, 2025 ## Showing most helpful reviews Showing 1-25 of 168 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adam L. CMO Marketing and Advertising Used the software for: 6-12 months ### "Will be unbeatable and a must for daily agency use (after a few more releases)" July 17, 2022 4.0 They have an active team working on the product. I can see updates every few months. Pros How easy it is to create professional grafics perfect for branded images and social post. The Ai will bascially overall the image, text, and CTA you chosen with their templates, and gives you tons of choices. Cons 'The Ai will bascially overall the image, text, and CTA you chosen with their templates, and gives you tons of choices.' Well that's basically what it does for me so far, it does try to tell me which template is the highest converting using Machine learning, but no-matter which graphic I chose, and regarless what txt I choose, the 'highest converting' ranking is always the same. Meaning the Ai and ML only do the predicting on its' templates' and not on the things you uploaded. That to me might be alittle limited. Reason for choosing AdCreative.ai Its Ai and ML features, and also promised integration with Adyouneed Switched from [Predis.ai](https://www.capterra.com/p/231932/Predisai/) More professional designed templates Review Source Response from AdCreative.ai July 25, 2022 Hey Adam, We are thankful to you for believing in us! As a frequent user of our product, you may have noticed that we update quite a bit, so that we improve our platform over time. And yes you're right, our Ai at the moment predicts the kind of template that would perform well for you that including the placement of images, CTA, branding, and tonnes of other factors. We are still perfecting our predictions based on your individual images, but rest assured over time we would be unbeatable! (like you said) :) Love from Paris VR Verified Reviewer Managing Director Marketing and Advertising Used the software for: Less than 6 months ### "So Much Potential" July 15, 2022 4.0 I thought the ai behind the tool to be very cool, customer support was friendly, I did end up cancelling and sticking to manually creating posts since I have design skills but this is definitely helpful if you don't have much design experience or want to be able to hand over some text and an image to an ai tool and see what it can come up with. I do really see a lot of potential with this, especially considering this could eventually merge with ai copywriting and ai image generation to produce ads or content entirely from a simple brief or minimal input. Pros I am really excited to see how this tool will help marketers and small business owners. I think ai-generated ad creatives and social media post designs is the way of the future. It helps 'spaghetti-test' your ad ideas without investing too much time in producing many designs. Its also super useful for social media marketing where you need to produce enough content to post but may not have the time to manually design your content. Cons I think the output of the designs were missing the mark at the moment, I do foresee better outputs soon as the program evolves, but at this time I felt like the ai wasn't able to produce visually appealing creative and the template selection might have been a little bit too limited at the moment. Alternatives considered [Writesonic](https://www.capterra.com/p/219972/Writesonic/)[Canva](https://www.capterra.com/p/168956/Canva/) Reason for choosing AdCreative.ai The only thing out there that seems to create ad creative though ai. Review Source Response from AdCreative.ai July 18, 2022 Hi there, Thank you for your feedback. We are so glad that we are able to help your cause. We can sure test all sorts of ideas for your ads just by the sheer volume of creatives and ad copies you are able to generate! We built this tool for social ads and we are excited we can help you save time and effort to focus on more important things! Love from Paris YL Yilan L. Designer Accounting Used the software for: I used a free trial ### "BEWARE: Deceptive Billing and Fake Refund Promises-$339" May 6, 2026 1.0 Pros Nothing. Any potential value the software might have is completely overshadowed by their deceptive billing practices and unprofessional refund handling. I cannot recommend a product that charges users after cancellation and refuses to return their money. Cons 1\. Unauthorized Charge: I was charged $339 AFTER I had already cancelled my subscription during the trial period. 2. Broken Refund Promises: Their team confirmed the refund was "approved" over 18 days ago, yet they still haven't returned the funds or provided a basic transaction receipt. 3. Deceptive Marketing: They claim to have a "30-day money-back guarantee," but it is a blatant lie. They use constant delay tactics and generic scripts to avoid returning the money. 4. Lack of Accountability: For a company that claims to be AI-driven and modern, their billing and support system is shockingly manual and untrustworthy. Review Source Aaron B. Owner Marketing and Advertising Used the software for: I used a free trial ### "BEWARE. Not easy to use. Predatory Billing processes. " February 24, 2026 1.0 Terrible. I used the 7-day trial to see if the software fit my needs. It did not because it does not generate mobile display ad sizes. Their 5-day notice email went to my spam folder, and I missed canceling my account in time. They charged me $339 for one of their top tiers. I offered to pay $40, which is their lowest monthly tiers and they said I wasn't eligible. Pros Generated quite a few templated options for DESKTOP display ads using simple AI prompts. Easy to set up a brand and will pull colors from a logo. Cons Does NOT generate for mobile ad sizes. They also have absolutely terrible customer service for helping to use the software, and on the billing side as well. Alternatives considered [Canva](https://www.capterra.com/p/168956/Canva/)[Jasper](https://www.capterra.com/p/217242/Jasper/) Reason for choosing AdCreative.ai It seemed like the best of the few I tried. Review Source VR Verified Reviewer Marketing Manager E-Learning Used the software for: I used a free trial ### "Avoid - will not give you a refund even when they charged the wrong amount" December 6, 2025 1.0 Bad experience - Charged the wrong amount, then refuse to give me a refund. Feels like a scam. Cancelling the subscription is difficult with multiple popups. Pros I did not get to use it as I was surprised by the Credit card charge. They gave only 7 days trial which I was not able to check out in that time. Cons They advertised a discounted rate, then charged the full price after the 7 days, did not send me an email to let me know they were going to charge me, and the price is in US dollars so AU$510 instead of $125 advertised (and that is per month!!!) They will not refund my money I have been back and forth regarding cancellation and they have just kept stalling. Review Source BR Brandon R. manager Automotive Used the software for: Less than 6 months ### "I would give zero stars if I could" August 19, 2025 1.0 terrible. charged me for nothing and refused to refund. Charged my credit card 350USD after free trial for nothing. Pros Nothing, the product is terrible. Interface is clunky and not put together well. Content is poor when generated. Cons The content it generates is really poor. Customer service is slow and not helpful in any way. Do not buy from them. Review Source VR Verified Reviewer Co-founder Food & Beverages Used the software for: Less than 6 months ### "Watch Billing and Cancellation Carefully" March 24, 2026 1.0 Pros Not much. AI is not great, other competitions such as Predis and Blaze are much better. Not much. AI is not great, other competitions such as Predis and Blaze are much better. Cons I experienced multiple charges after believing I had cancelled my subscription. The cancellation flow required additional steps, and I did not receive clear billing notifications. Support was responsive but limited by policy and only refunded the latest charge. Overall, the tool may have value, but billing transparency and cancellation clarity need improvement. Review Source VR Verified Reviewer Business Development Manager Computer Software Used the software for: Less than 6 months ### "Don't waste your time" July 19, 2025 1.0 just a regular tool, it should be free for what it is. I normally don't leave bad reviews but the overall quality of design, creativity, analytics is just ordinary. Pros ok text but not pro enough visuals. expensive and not worth it. analytics is not good. nothing special Cons you can use free tools like gpt and ideogram or omneky etc. avoid it. they tend to overcharge and don't also send their affiliates their funds. not ethical and nothing creative about it Review Source EP Esen P. Senior Director Consumer Goods Used the software for: Less than 6 months ### "Unfortunately terrible software and service" May 6, 2025 1.0 Pros It has a good promise - the idea seems great and some examples on their demos are intriguing. Cons Nothing worked as expected. Image and video creation is truly bizarre and way inferior to what's available in ai tools today. Review Source WS Wendy S. Owner Mental Health Care Used the software for: I used a free trial ### "Do NOT trust this ompany with your credit card detals " December 21, 2024 1.0 Absolutely hated it I am so angry about them trying to steal my money especially as its just before Christmas Obviously a deliberate automated process Pros It looks like it would be a great product Cons I signed up for a 14 day free trial and they attempted to charge my credit card $339 within days of the trial starting. Luckily for it was prepaid card that wasn't topped up This was so deceptive and they tried it more than once It feels like a scam I read through all terms and it clearly states no payment required for 16 days yet they tried to take it almost immediately Do not trust their marketing rubbish Review Source DE Dmitry E. Meta Ads Media Buyer Consultant Marketing and Advertising Used the software for: I used a free trial ### "Scamy company. Charged me $339 month without my knowledge." December 17, 2024 1.0 Such a scammy company. I didn't use their product or credits and they refused to refund me the money for the plan I never purchased. There's no AI in this product. It's just templates. The same every time. Such bullshit. Pros It has nice templates for creating ads. Delivers various options for you to chose. Cons their fraudulent free trial. I canceled. Then I logged in a week to see if they have linkedin ads templates and they decided to charge my card a plan for $339 without telling me! They don't even have such a plan on their website. Review Source VR Verified Reviewer Procurement Business Supplies and Equipment Used the software for: Less than 6 months ### "Artificial Intelligence Creatives " October 7, 2022 5.0 I've been doing marketing for over a decade. I've done campaigns in all kinds of industries. When I first started using I was amazed at the breadth of features it provided to help me create ads and banners that would convert my prospects into customers. It's really helped me streamline the process from start to finish! Plus, I can create more content in less time. If you want to be more successful with your advertising efforts, I highly recommend checking out this platform and seeing if it could work for you too! Pros Is a new artificial intelligence platform that automates the process of creating banner ads and creatives for Facebook, Twitter, Pinterest, LinkedIn, Google Ads, and more. This revolutionary AI automatically matches your message to the appropriate audience on these platforms. You can create creatives in minutes or automate them over time based on triggers like competitor ads or specific keywords. The results are guaranteed – banners will appear as organic content on their own pages, or you’ll receive click data from our system. When you use this AI it becomes easy to compare campaign performance because all work is done by one source Cons No, it is all set! The platform provides marketers with a real-time solution by producing proven ad creatives as well as helping them find new ways to create effective campaigns. Review Source Response from AdCreative.ai November 18, 2022 Thank you so much for your kind words. We love that you can generate winning banner ads for all your social platforms. If it works for someone as experienced as you, we know it would also work for others! Have a great day! Team Adcreative.ai IK Ifeanyi K. Director Real Estate Used the software for: Less than 6 months ### "Creatives with ease" July 9, 2022 4.0 Rapid testing content creation takes time and is frequently expensive. All you can do with your advertising when you initially start out is make educated guesses about what will work. Adcreative makes it easier for us to move from "testing" to creating "data-backed" creative than if we had to do it all manually. Pros I can swiftly create on-brand ads and images for A/B testing with the aid of Adcreative.ai. I can produce ad test creative in about 15 minutes using my four codes. The dashboard is really simple to use, which made it quick for me to set up the brands we handle. I spent far less time copying and pasting thanks to built-in capabilities like the HEX color extractor, and integrating with Facebook and Google only took a few seconds. This has been an excellent investment as a scaling tool for creativity. Our Creatives create some example mockups, use Adcreative.ai to generate a large number of samples, and then choose the best ones to keep. Adcreative.ai has been a pleasant and already financially profitable experience, which is unusual for me with.ai-based solutions. Cons The generator can be a little slow while creating the advertising. I typically leave my browser open, get a cup of coffee, and then when I return to my work, I appreciate the results. Review Source Response from AdCreative.ai July 19, 2022 Hey Ifeanyi, Thank you for your detailed review! Our hex color extractor works brilliantly, doesn't it? I hope other users are also reading your review for the best practices for creating stunning ads! We are so thrilled to help you scale and reach unprecedented levels of efficiencies. Also, we are humbled to find that it has already been a financially profitable experience for you! And we also acknowledge that at times the generator can be a little slow! We do not recommend hitting your computer !! It may be temporary from 20k odd power users using our platform. However, we are optimizing it and making it better each day! (Though, we would still want you to have enough time to grab your coffee!) Have a great day ahead! Love from Paris, Team Adcreative.ai SC Sean C. sole trader Marketing and Advertising Used the software for: I used a free trial ### "Poorly designed product" March 18, 2024 1.0 Our overall experience can only be described as a waste of time, and this is a highly unethical company that lies about the quality of its product, provides refunds, and pretty much everything. Avoid them, save your money, and don't waste it with the poor quality results they will deliver. Pros There are no pros for this product. Its poorly designed with poor customer service Cons The product is like using templates from the 1990s. Really really bad. We did the trial, and based on how p\[oor the designs were, we decided not to go ahead, yet they still charged our credit card. They promised a full refund when we contacted them back in February because they should not have charged us. As of one month later, we still have not received the refund, and when we contacted them, they just said, "It's in the queue." Poor customer service and highly unethical. Avoid this business. They are extremely dishonest and untrustworthy, and the product is rubbish. Review Source SM Sherri M. Brand and Marketing Manager Real Estate Used the software for: I used a free trial ### "Overcharged customer with no customer support help!" August 8, 2023 3.0 This survey along with the customer support process is designed to make it impossible to get a message to this company. I used this tool for a very very short free trial of 7 days. It didn't give me enough time to use all the features or form a true opinion of the tool. Once the trial was up instead of being charged $30 it has been well OVER $100. I need someone to call me or email me regarding this discrepancy. My number is \[sensitive content hidden\], you have received several emails from that have gone unanswered. \[sensitive content hidden\] Reason for choosing AdCreative.ai This survey along with the customer support process is designed to make it impossible to get a message to this company. I used this tool for a very very short free trial of 7 days. It didn't give me enough time to use all the features or form a true opinion of the tool. Once the trial was up instead of being charged $30 it has been well OVER $100. I need someone to call me or email me regarding this discrepancy. My number is \[sensitive content hidden\], you have received several emails from that have gone unanswered. \[sensitive content hidden\] Review Source EC Erik C. CEO E-Learning Used the software for: Less than 6 months ### "This app has blown me away by their AI" July 8, 2022 5.0 After testing out a lot of different apps promising the same, Adcreative has been unmatched. Pros I have been doing creative design for the past 8 years and I can tell you that this app is different. The quality of the AI blew me away, as I never use these features because from my experience they are always just BAD. The technology doesnt work yet and the results are... not good :) In case of adcreative the AI tool is saving me so much time and I use these designs to deliver advertisements for my clients who are promoting 6 and 7 figure businesses. That means these designs work and can run a business, can't tell that about any other app. Cons I haven't found anything that I did not like about this app. It's really good. Review Source Response from AdCreative.ai July 11, 2022 Hi Eric, Thank you for your kind words. We are elated to get appreciation from someone who's as experienced as you! We are excited that it helps you save time and effort at the same time while delivering the highest quality for your 6-7 figure clients. That's exactly what we set out to do! Thanks once again for sharing your love for us! Have a good one. GL Gbolahan L. IT SUPPORT ENGINEER Banking Used the software for: 6-12 months ### "Best Facebook Marketing Content Creator" July 30, 2022 5.0 It is a perfect software for any content creator. It is easy to use and I get good graphics output every time I use it. Pros I like using Adcreative.ai because it helps me generate amazing graphics for Facebook and Instagram post. It also works very fast, I can create 10 posts within 2 hours using Adcreative.ai Cons There is nothing to dislike about Adcreative.ai but I will like to see more functionalities in months to come. Review Source Response from AdCreative.ai August 23, 2022 Hey Gbolahan, Thanks for taking out the time to review our platform. We feel great joy when we are able to add value. We hope that you are able to make even more beautiful FB and Insta posts with our new updates! Love from Paris WL Whitney L. Digital Creative Director Marketing and Advertising Used the software for: 6-12 months ### "Great product!" July 20, 2022 5.0 Really easy to design, great conversions, and a lot of platform integrations. Pros This is one of the best products I have come across to get our brand out there. We get much better conversions with it. Cons The interface takes a little time to get used to but it's not bad! Reason for choosing AdCreative.ai We chose Ad Creative on a special online deal. Review Source Response from AdCreative.ai July 25, 2022 Hi Whitney, Thanks for writing an excellent review for us! We are so excited that you rate us as one of the best products you have used so far, and we are thrilled to find that we have increased the conversions of your ad campaigns! Keep winning your ads! Love from Paris VR Verified Reviewer Marketing Communications Specialist Consumer Goods Used the software for: 6-12 months ### "Cost effective but not a game changer" July 20, 2022 3.0 For someone who has never run ads before, this is likely a great tool. For someone like myself, or an agency looking for a more flexible/robust tool, I would recommend looking at another solution. Pros This is great software to get multiple ad ideas up and running quickly and easily. It is fairly intuitive to use and doesn't take much time to get familiar with to ramp up efforts. Cons The versions of the ads that were developed are very limited in flexibility. You can't remove elements, drag them, adjust them, or anything like that. You are given the lines and have to draw within them. This might be fine for most people, but did not fit with our model. Alternatives considered [Madgicx](https://www.capterra.com/p/182983/Madgicx/) Reason for choosing AdCreative.ai Cost. Review Source YT Yazid T. Freelance translator Translation and Localization Used the software for: 2+ years ### "Review " July 20, 2022 5.0 Pros Great, amazing, useful, global, digital Cons Everything, easy to use, helpful, updated. Review Source VR Verified Reviewer Interaction Design Computer Software Used the software for: 6-12 months ### "Maybe the best FB ad tool" July 8, 2022 5.0 It is so much easier for me, a solopreneur, to pick a generated creative than hand-create one. Pros I love being able to generate good looking ads for FB and having multiple options to choose from. The designs are clean and attractive. Cons This is only for the \*creation\* of attractive ads, the tracking part isn't part of this tool. They have another tool that can integrate for managing the actually ad spend, but it would be nice if it were all-in-one. Review Source Response from AdCreative.ai July 12, 2022 Hey there anonymous admirer! Love the fact that you think we are the best tool for your Facebook ad creatives! Not to sound too braggadocious, but we may indeed be the best, at least according to all the rest of the tools we tested! But we don't get complacent and keep improving our platform even more so that you get the maximum value! There are some cool updates just around the corner! We will keep you posted! VR Verified Reviewer COO Marketing and Advertising Used the software for: 6-12 months ### "Mass Product Creatives in No Time" July 15, 2022 4.0 Pros I love the ability to have a short step-by-step process to mass produce creatives. It made the creative process much faster and produced pretty impressive creatives. Cons It didn't allow me to mass-produce with different headlines and subhead lines for Approval or A/B testing. Sometimes in the ideation stage we could use this for mock-ups Review Source Response from AdCreative.ai July 25, 2022 Hey there, We hope you're doing great! We are thrilled to note that you are able to generate impressive creatives in bulk within seconds! We recently introduced a text generator for experimenting with various ad copies. In our upcoming updates, we would include a feature to test different headlines and descriptions for the same ads. We would keep you posted on these updates. Thanks, Team Adcreative.ai RO Rosie O. Facebook ads specialist Marketing and Advertising Used the software for: Less than 6 months ### "Helpful time-saver, but kind of glitchy" July 15, 2022 3.0 Overall, I like it. My images have performed really well! It's just a little bit glitchy, and more editing functions would be nice. Pros Since I'm not a graphic designer, it definitely helps me make better-looking images in a fraction of the time it used to take me. Cons I'd like for the images to be more editable. Sometimes just a slight change is what I need, but without that slight change (like shifting an element up, down, left, right) the image is unusable. Also, sometimes when I click a button, nothing happens. I have to refresh the page or start all over to make it work properly. Reason for choosing AdCreative.ai I considered live designers, but that option was much more expensive. I decided to give AI a try. Review Source Response from AdCreative.ai July 19, 2022 Hey Rosie, We hear you! Yeah we have been wanting to get some updates much faster for you like the manual editing option, and we are very close to releasing it. We are still testing it comprehensively so that it works well before we push it to you! We also love the fact that we can help you design better-looking creatives in a quick time without any design experience! Thanks for taking out the time to review our platform. Love from Paris VR Verified Reviewer Freelancer Online Media Used the software for: Less than 6 months ### "Helpful tool though not meeting my need" July 15, 2022 4.0 I tried to use this tool to help generate creatives or get ideas. I wanted to Chinese text, unfortunately it did not support Chinese. As a result, I cancelled due to not meeting my needs. Pros It can help generate multiple creatives with initial set up. Cons It didn't support Chinese characters when I was using it Review Source Response from AdCreative.ai July 19, 2022 Hi there, Thank you for your honest feedback. We are sorry that we don't have a Chinese (Mandarin or Cantonese) language option yet. However, it's on our roadmap, and rest assured that within a couple of months we would have it ready. Stay tuned! Love from Paris TB Tiffany B. Owner Marketing and Advertising Used the software for: Less than 6 months ### "AdCreative.ai review " November 17, 2022 5.0 My experience has been excellent at this point and I've had absolutely no problems at all. Pros I like that i can download the creatives directly to my social media ads and the insights on the feed received back is wonderful Cons I haven't found much I dislike at this point. Will definitely update if I do Review Source Response from AdCreative.ai November 18, 2022 Thank you for your kind words, Tiffany. We love to have your love and support! We are bringing new creative insights very soon, which will be even better! Love from Paris, Team AdCreative.ai Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.