# CommandPost Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CommandPost Software - reviews, pricing plans, popular comparisons to other Incident Management products and more. Source: https://www.capterra.com/p/253072/CommandPost --- # CommandPost Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CommandPost ## What is CommandPost? Cloud-based tool that lets businesses handle catastrophic situations, assign tasks, track assessments, maintain records, and more. The platform has taken functionality utilised by emergency services and first responders to offer a centralised platform that can be fully customised and applied to various industries. CommandPost® is currently servicing servicing multiple state and local government contracts within Australia. ## What is CommandPost used for? [Incident Management](https://www.capterra.com/incident-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$550 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CommandPost?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://commandpost.com.au&name=CommandPost) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CommandPost 5.0 (3) VS. [4.5 (710)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price A$550 Per User, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.6 (697) Value For Money 5.0 (2) Value For Money 4.4 (621) Customer Service 5.0 (3) Customer Service 4.6 (652) ## CommandPost alternatives [4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (348)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/253072/CommandPost/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Audit Trail 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Incident Reporting 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Alerts/Notifications 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communications Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Record and track all relevant internal and external communications Disaster Recovery 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan and implement business continuity measures in case of unforeseen events Issue Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identify and respond to unexpected problems or failures (ie. "negative events") CommandPost 20 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Record and track all relevant internal and external communications Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Plan and implement business continuity measures in case of unforeseen events Store, manage, and track all electronic documents in a centralized location A chronological record of actions or occurrences within a network, software, or process Store, manage and track all forms in a centralized location Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Identify and respond to unexpected problems or failures (ie. "negative events") Active monitoring of systems, applications, or networks Active reporting of data and metrics Initiate collection and analysis of known risks Track, report on and implement actions pertaining to physical safety at the workplace Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (2) Basic A$550.00 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MG Mel G. Event Project Director Events Services ### "Gone are the days of post it notes!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2023 Pros CommandPost® enabled our Event Control Centre to have real time collaboration between agencies to respond to incidences. The platform provides visibility on all operational tasks, across multiple event sites, to prioritise response, and ensure efficient management of teams to deliver a smooth event.The safety aspect that CommandPost® brings to an event enables a coordinated response from multiple agencies to ensure participants are in safe hands. The platform is easy to use, and the uptake from agencies is easy once they understand its potential. Gone are the days of post it notes!CommandPost® with What3Words can pinpoint the location of an incident, provide access to medical records (of authorised uses only) and relay information to on-the-ground personnel to update incident logs with photos and information in real time. We have significantly reduced the response time to medical incidences with CommandPost®.The team at CommandPost® adapted the functionality of the platform to create a bespoke solution for our event that pioneers the adventure racing scene, and sets a gold standard in event control centre operations. Highly recommend testing it out. Cons There was initial hesitation from emergency response agencies to adopt this solution.After training and using the product, these agencies have realised its collaboration potential and are now championing CommandPost® to their colleagues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FI Frank I. Director Events Services ### "Thank You for a great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2022 Pros I've used CommandPost for multiple operations now, within the role as incident controller. As an industry professional, with over 15 years of experience, I've been able to this platform to compare a multitude of other cloud-based products. I've been particularly impressed with how CommandPost has allowed for effective multi-agency and incident coordination. CommandPost has been the most streamlined of platforms we’ve used previously, and it’s easily customised to each user/responsibility. The clean look, the user friendly functions, and the ability to enable integrations/add-ons has meant that the platform can be used across a number of different cases. Cons Nothing to report here. This software is the best on the market. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JZ Jai Z. Manager / Owner Public Safety ### "Command Post, saving lives." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2022 Implementing CP into our command and control centres for events has taken the strain and stress of ensuring all agencies and stakeholders get the information they require. It was easy to set up and get everyone onto the platform. The system is transparent and most of all our clients who are seeing the end result were pleased in the time and money they had invested in us to allow us to have CP as part of our tools of trade. this has now resulted in upland coming work / contracts made easier as they have witnessed first hand how CP makes a different for the money they have spent. in turn this has ensured that further events will have CP engaged into the program. Myself and our clients are seeing true value and results in real time and reporting with this system. Pros I would have to say all of the features were important as they played an extremely important role in saving lives. It is such an easy program to use but the functionalities are most definitely on point for it's intended purpose. Cons As explained prior I think having a large flashing icon button for when new messages received would assist, other then that nothing that comes to mind. Reasons for choosing CommandPost Most of the programs I have used prior have been back yard systems that some companies had put together. there have been some more commercial programs however extremely clunky, customer support very slow. Functions of the other systems I have used were perhaps half what CP offers. CP offered 3 to 4 items in one program that others I had used before did not. CP offers such a powerful and fast platform which I beleive and have witnessed save lives. The past job where I used CP was at Oxfam, a lady was suffering suspected heart attack, decreasing in health greatly and was a time critical incident. The ability to type in real time information coming in from the field and allowing all services to view, provided the ability for them to ready their man power and resource. While I collaborated with these agencies direction where being provided. With all this information channeling in it provided an above average response and aided in the critical care getting to this lady. Ambulance services commented that perhaps not having had such a system may have provided a different outcome to this ladies situation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)