--- title: "Google Photos Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Google Photos the right Cloud Storage solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/253103/Google-Photos/reviews/" page_type: "reviews" language: "en" --- Google Photos 4.8 (147) [View alternatives](https://www.capterra.com/p/253103/Google-Photos/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Google Photos Ease of use 4.8 Customer Service 4.4 ## Pros and Cons in Reviews Katie B Writing ConsultantHigher Education, 10,001+ employeesUsed the software for: More than 2 years. “Google Photos is a good option for photo storage if you want to back up photos to an account rather than storing it on a device.“ April 20, 2026 KB Kate B PhotographerPhotography, 2 - 10 employeesUsed the software for: More than 2 years. “Other high-level editing and background removal may not be possible, having to turn to other applications for more complicated projects, and customer support might take some time to answer technology questions.“ October 15, 2025 MJ Medina- Maldonado J Graphic designerGraphic Design, 201 - 500 employeesUsed the software for: 1-2 years. “Overall, google photos serves as a bank for keeping my photos, files etc for record purpose, and future use. “ April 22, 2026 MJ Medina- Maldonado J Graphic designerGraphic Design, 201 - 500 employeesUsed the software for: 1-2 years. “The cons about google photos is just that I find it difficult to reach out to its customer service team when I need help.“ April 22, 2026 MJ Medina- Maldonado J Graphic designerGraphic Design, 201 - 500 employeesUsed the software for: 1-2 years. “Google photos serves as gallery for me for keeping my photos, files etc .“ April 22, 2026 AM Alexander M Repair technicianBiotechnology, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes photos that i deleted on my device will still be there in google photos which can be a bit jarring when a sensitive photo i thought i deleted pops up while im searching through my photos.“ August 24, 2024 AP Anastasios P Data Science ManagerHigher Education, 11 - 50 employeesUsed the software for: More than 2 years. “Great features and functionality for photos, such as organising photos in albums, face recognition, duplicates/similar photos, backups, and more.“ September 1, 2024 Sriram P Test LeadInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Limited file storage for free users and lack of compression feature without losing the quality of the photos“ February 4, 2025 ## Showing most helpful reviews Showing 1-25 of 147 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua F. Marketing Assistant Automotive Used the software for: 1-2 years ### "A Reliable Way to Store and Access Photos!" December 10, 2025 4.0 I’ve had a pretty good experience overall using Google Photos. It makes storing, organizing, and finding my pictures so easy, and I love being able to access them from any device. Overall, it’s been a huge time-saver and really reliable for keeping all my memories in one place. Pros I really like Google Photos because it makes organizing and finding my pictures super easy. The automatic backup and smart search features save a ton of time, and I love that I can access all my photos from any device whenever I need them. Cons One thing I don’t love about Google Photos is that it can sometimes be tricky to organize large albums exactly how you want. Also, the free storage limits can be frustrating if you have a lot of high-resolution photos. Review Source AB Ashley B. Photographer and Digital Design Photography Used the software for: 2+ years ### "Excellent and has potential! " October 4, 2025 5.0 I use it often to send photos to my grandmothers Google hub. I think with extra capital pieces from the Google portfolio, it’s very useful! Pros I love the automated slide shows that the app puts together from a culmination of what I have to Google photos. I also love the ease of sharing. Cons That it doesn’t have a robust photo editing tool build onto the app. I feel like this is a missed opportunity and would be awesome to have something with lots of features and editing tools built in. Switched from [Adobe Lightroom](https://www.capterra.com/p/233631/Adobe-Photoshop-Lightroom/) I had to make the switch for my job. I honestly prefer Lightroom to Google photos by far. Review Source JH Jamie H. Freelance Photographer and Graphic Designer Education Management Used the software for: 2+ years ### "Album Sharing" June 22, 2026 5.0 Pros Image search is fast thanks to the smart organization features. Sharing albums with family and friends is simple. Cons Uploading a large number of photos can take time depending on the quality of the internet connection. Review Source CB Carmen B. Retired Entertainment Used the software for: 2+ years ### "Not the best" February 24, 2026 2.0 Not great. I've been using the app for a few years, and with every update I had issues with archiving. Pros Organizing pictures is easy. Finding them is easy. Archiving pictures is not always easy. I can't think of anything else positive. Cons Archiving some photos is confusing. And very frustrating! Every update seems to make it trickier. I'd like to be able to control the order of albums. Review Source VR Verified Reviewer None Arts and Crafts Used the software for: 2+ years ### "My review of Google Photos" May 29, 2026 5.0 It is a great product to use, especially if you have a Google Pixel Android phone and not an iPhone. You can also do a trial to get 100 GB a month. Pros I really enjoy using Google Photos because it's the best place to keep all of my photos all together. Cons One of my only negative thoughts about Google Photos is that other people's photos from WhatsApp end up in there for no reason. Review Source DB Dennis B. Owner Real Estate Used the software for: 2+ years ### "Useful But Outdated and Limited" February 14, 2025 3.0 It's useful and mostly functional but feels outdated and limited in it's application. Pros Convenient organization and storage, it has a decent amount of storage for free and it's inexpensive if you want to add more. I like the search and Lens features available. Cons It lacks deeper photo editing features like adding text and touch-ups. For being one of the biggest tech companies in the world, you would think they would have more to offer. Even after paying for an upgraded service, it's still very lacking. I would like to see the album sidebar be able to be expanded as well. Alternatives considered [PicMonkey](https://www.capterra.com/p/238721/PicMonkey/) Reason for choosing Google Photos Integration with my Google account and Pixel phone Switched from [Photobucket](https://www.capterra.com/p/210013/Photobucket/) Photobucket changed its use and I deleted all of my pictures and migrated to Google Review Source TL Tyler L. Owner Construction Used the software for: 6-12 months ### "Google photos is awesome for individuals and families, just ok for businesses" July 7, 2025 3.0 Overall the experience was okay. I run a construction company and we document each job throughout the build process. Google photos allowed us to store all our stuff in the cloud, but left a little to be desired on how things were labeled, stored and categorized. Pros The user interface is very nice. Batch uploading was very simple. I also like how it plays nicely with other Google business suite tools. Cons Organizing pictures into different folders and then subsequently being able to quickly return to those folders was not as smooth as other competitors. Alternatives considered [CompanyCam](https://www.capterra.com/p/171143/CompanyCam/) Reason for choosing Google Photos Google photos was replaced after about a year of use by CompanyCam. Review Source JS Juliana S. Marketing Manager Consumer Goods Used the software for: 2+ years ### "Useful for some things, but maybe not everything." March 7, 2025 4.0 It great for memories or low stakes content. But when creating content, it's not my favorite. Pros The storage is easy to find and the integrations make content management pretty seamless Cons To save space, Google compresses your photos and videos if you use Storage Saver instead of the Original Quality setting. I find that my image/video quality diminishes. Switched from [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Vimeo preserves the video quality I need for certain projects. Review Source VR Verified Reviewer Writing Consultant Higher Education Used the software for: 2+ years ### "Decent Photo Storage Option, Not Fancy" April 20, 2026 4.0 Pros Google Photos is a good option for photo storage if you want to back up photos to an account rather than storing it on a device. It offers that ability to view photos on multiple devices and has the option to automatically back up all photos taken with a device. The photo editing abilities are similar to the editing power of a typical phone's built-in photo editor, but the AI tools in Google photos are fun to play with. Cons The free storage runs out quickly for frequent or long-term use. The paid storage options are fairly reasonably priced, but you will be paying to store your pictures as long as you want to keep them in Google photos. Also, sometimes the synchronization between the phone's camera system storage and Google photos is difficult to set up and maintain. Photos I delete in my phone's storage typically stay in Google photos, so I have to delete them twice. Review Source KM Kim M. Financial manager Construction Used the software for: 2+ years ### "What a great app, it stores my data properly" May 13, 2026 5.0 Pros It is easy to edit photos and videos. The automatic backup is a great feature. It has a relevant customer support. The user interface is superb. Cons Compared to other competitors, it was more difficult to arrange photos into distinct folders and then return to those folders. Review Source RW Renee W. Direct support professional Health, Wellness and Fitness Used the software for: 2+ years ### "Google photos.. facial recognition is amazing!!" October 25, 2024 5.0 I would rate my experience with Google Photos as a 10 out of 10. It surpasses all of the other photo apps that I've ever used, and I just love the facial identification feature. Pros I utilize Google Photos on a consistent basis, at least 3 to 4 times per week. My favorite thing about Google Photos is that it recognizes the subject in the Picture and anyone with that same face comes up in your photos when you use the search engine. It does not matter if it's when the person was a baby or up-to-date like as an adult, it will include all the photos with that same person in it. Also, for example, if you put in the word waterfalls, every picture in your Google Photos will come up that has a waterfall of any kind in it. The same goes with any other type of scenery, mountains, streetlight, even weather condition such as snow. This is such an awesome advantage over all of the other photo apps that I have downloaded over the years. Hands down my favorite feature on google photos. Cons Google Photos does tend up to take up a lot of space on your phone so if you don't have a lot of memories then make sure to download it to your laptop or PC as well. Review Source VR Verified Reviewer Automotive Technician Automotive Used the software for: 2+ years ### "The best photo storage and organizer software around!" December 27, 2024 5.0 It's easy to use, organizes and stores all my photos with ease..so I would recommend this software to anyone. Pros It has a large amount of storage space, has facial recognition,it's easy to use, and inexpensive. Cons There wasn't anything that I personally didn't like about the software. Review Source IH Ivy H. Owner Consumer Services Used the software for: 1-2 years ### "Great space saver for photos " January 21, 2025 5.0 Pros I appreciate the photo groups and the sentimental reminders. I like how it starts to recognize faces and groups them together. Cons I cant really think of any cons about the fearures that the app offers. Review Source VR Verified Reviewer Content Editor Online Media Used the software for: 2+ years ### "Great app with good functionality" October 25, 2024 5.0 Pros It’s easy to set up automatic backups of photos on your devices. I especially like the flashbacks that are shown regularly that bring up old photos taken on the same date. Cons I wish the face recognition feature were better. It’s probably time to utilize more AI-power in this regard. Review Source Jerad C. Freelance Photographer Photography Used the software for: 2+ years ### "Its an alright program " September 20, 2024 5.0 My overall experience with Google photos has been pleasant, not the greatest, but also not the worst. Pros I like that my photos automatically sync to Google photos. It got multiple features, such as grouping photos based of faces, being able to share your Google photos account with someone else by sending a invite, it organizes photos and videos based on the years they were taken/uploaded. Cons What I like the least is that when Google photos first launched, it was unlimited storage for photos and videos and in recent years you now have to pay a yearly fee to get even a decent amount of storage. Review Source SM Sara M. Photographer Arts and Crafts Used the software for: 2+ years ### "Easy access to your good moments." September 17, 2024 5.0 Overall experience is Excellent. Because google photo is downloaded app, it becomes more easier to use. Pros Most like about google photo is easy to access and use. Also, it is organized and divided by date and year. Cons Limited space but I think if the company gives the users more they will need more also. Review Source MS Micah S. Lead supervisor imaging Hospital & Health Care Used the software for: 2+ years ### "Photos review" September 30, 2024 5.0 Pros There is a lot of storage that comes free with google photos before having to pay. Cons Can eventually end up with a lot of storage. Review Source Raj K. DGM Marketing Mining & Metals Used the software for: 2+ years ### "Get all your memories in one place!" July 23, 2022 5.0 The app can handle a large volume of photos without a hiccup, and you get excellent photo album services for up to 15 GB without paying anything. That is more than enough for an average user. The app has simplified our lives, always at our beck and call to retrieve our memories! Pros 1\. Google Photos neatly organizes all your photos, screenshots, videos, animations, etc., and lets you search them in whatever way you like. 2. You can search for persons, places, items, docs, etc. The incredible search facility lets you organize your photo collection and pinpoint a specific shot in no time. 3. The library keeps all your albums on the cloud. Google's Artificial Intelligence automatically prepares theme-based albums for you. 4. The Recent Highlights feature showcases the images you clicked in the last few days. Similarly, the Spotlight feature automatically takes a person's best picks and creates a collage. 5. It can automatically spot similar shots giving you the flexibility to keep any or all of them. 6. You can share your albums with your near and dear ones or everyone. 7. The feature of sharing your photos with your partner by adding a partner account is fantastic. The moment your partner clicks a picture, you can see the snap instantly from the cloud storage. 8. Every email account gets 15GB of free storage. If you ever feel that space is insufficient, you can always buy more storage space at nominal rates. 9. Google Photos sends stylized photos and animations; more often than not, they are excellent. 10. It is also possible to alter the quality of the photo backup – ranging from original to medium. The cloud backup ensures that your photos are safe, even if you lose your device. Cons 1\. Free storage of 15 GB is not enough and gets filled up pretty fast when you allow backup of videos or insist on original quality. If your storage gets exhausted, you lose proper access to all Google services that are storage based. Your emails will not come in the inbox, which is very awkward. 2. You require excellent Wi-Fi and mobile internet to reap the full potential of this app; otherwise, most of your photos will not be backed up, or you may not access your snaps when needed. 3. The face recognition feature is not perfect, and you need to train the app to confirm that the faces are of different persons. 4. The safety of your data is a big issue, and you may not be entirely immune to data-based advertisements. 5. You can't merge the storage space of multiple email accounts. One of your accounts may be out of storage, while others may be almost empty. Review Source JL Jonathan L. Photographer Photography Used the software for: 2+ years ### "J.L. Google Photos Review" January 5, 2023 4.0 Google Photos is a software that I can count on to keep my files secured and updated with the latest files I have intentionally or not store any files that were on my other devices such as a smartphone, tablet or desktop computer. Pros They categorize my photos by what is seen in them. For example, if I have three photos of dogs and 4 photos of food, they will conveniently create folders and store those files in them. So, when I open Google Photos the home page will show me my files in the various categories. Cons As someone who is currently unable to get a credit card, I am unable to purchase more storage when my free 15GB are full. This results in me moving to another software or creating another Google account to store my files there. Review Source Esther T. Journalist Broadcast Media Used the software for: 2+ years ### "Memories are kept fresh " August 22, 2023 5.0 The experience has been superb because file sharing has been made easier and memories have been kept fresh. I will always choose Google photos. Pros Google photos enables members to share files easily and enjoy the background music while browsing through the files.Fantastic! Cons Sometimes when one tries to delete a specific file the rest also get deleted without being notified.Otherwise most of the features work just well. Review Source MA Majmoon A. Teaching Education Management Used the software for: 2+ years ### "Perfectly Impressive, Useful & Exciting Features 👍🏻" November 17, 2022 5.0 Overall, Google Photos is very useful and helpful for me. I use this software for storing my pictures and videos, for freeing up space from my phone's storage, for sharing the data with my family members and I save the stories which Google Photos automatically made from the past memories. Pros Every feature of Google Photos is impactful. I mostly like the stories which Google Photos automatically make for us to give a reminder of our past memories, i oftenly save these stories. I like the 'free up space' feature. It helps to free up our phone's storage. The editing tools given are quite impressive because some of its editing tools are not given in even other editing applications, specially the video stabilising tool is very useful for me, it stables the shakiness of the video. It's a nice an amazing software, i love it. Cons Everything in this software is perfect except the given storage space, in my point of view. There must be given more storage space or the storage buying price should be reduced, it's quite high. So that we can use this software to a more extent level and can use it's amazing features. Review Source RR Rahul R. Product Manager Automotive Used the software for: 2+ years ### "Best platform to back up and secure photos" October 11, 2022 4.0 My overall experience with the software was great as I use it on daily basis. Most of the time I need to access old photos for editing and designing purposes and Google Photos helps me to store and access them on tip of my fingers. This is great software and will definitely help users looking for good and secured cloud storage. Pros The platform is great as it has a storage of 15 GB for storing your data or photos. Which helps you to secure a large amount of data on it. You can access all of your already backed-up photos from anywhere and anytime this is the best part of Google Photos. It also helps to find photos by different types of search tools and options. One of the best apps with a good interface and smooth user experience. Cons Although the software is great and very useful but there is something which can be improved like the software will only let you access the photos if there is an Internet Connection. The storage can also be increased as sometimes even 15 GB is not enough for storing all your data. There should be some more editing tools other than the basic ones. Review Source HT Helia T. Scientist Higher Education Used the software for: 2+ years ### "Best cloud for photos" May 30, 2022 5.0 This is a great cloud photo app that works very well on mobile. I don't have to be concerned about running out of storage space on my phone. Even if I erase photographs from my phone to save up space, they are all backed up and protected. Pros I love how the Google Photos algorithm works very well to detect faces and use this feature to keep shared albums updated automatically. The heat map with photo locations is also amazing. All the metadata is well preserved in the file so it works fine while searching and finding older photos. It also allows you to change the dates and hours of your images if necessary. The mobile app is also great in saving memory by making quickly uploading and detecting of backup files. Cons I am very sad the free storage of high-quality photos is gone though the paid plan isn't prohibitively costly for the average user. It also could have improved photo edit tools Alternatives considered [Photobucket](https://www.capterra.com/p/210013/Photobucket/) Review Source Buffy I. Customer Service Telecommunications Used the software for: 2+ years ### "Google Photo's" August 23, 2022 5.0 Absolutely love Google photos! Pros All the ease to use features of editing my photos to storing them in folder that is so easy to access! Cons I cant find one thing I dislike about it!. Review Source Amanda M. Cofounder Writing and Editing Used the software for: 2+ years ### "Number 1 Choice for Memory Keeping" October 30, 2023 4.0 I have been using Google Photos for years and years and most of the photos were auto uploaded by my cell phone(s) which meant I was very lucky to not lose so many pictures! Pros I love the intuitive search and face recognition that makes it so easy to find specific photos quickly. Cons Sometimes it can be tricky to know how to archive, delete, or sort folders without losing them. Review Source Similar Products Featured