# Google Photos Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Google Photos Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more.

Source: https://www.capterra.com/p/253103/Google-Photos

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# 

 Google Photos Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Google Photos

## What is Google Photos?

Google Photos is a free app that lets you store all your photos and videos, and recognizes the people, places, and things in your photos so you can find them fast—no tagging required. Google Photos helps you automatically create movies, collages, albums, panoramas, and more—directly within the app. It also comes with free unlimited storage for high resolution photos uploaded from any camera or phone.

## What is Google Photos used for?

[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Photo Editing](https://www.capterra.com/photo-editing-software/)

Recognitions

Best ease of use

Top alternative

Featured

Overall rating

Based on 146 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

1%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Cloud Storage / 2026
-   Photo Editing / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Cloud Storage / 2026
-   Photo Editing / 2026

Do you work for Google Photos?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Photos)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Google Photos

4.8 (146)

VS.

[4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (146)

Ease Of Use

4.5 (28,383)

Value For Money

4.6 (120)

Value For Money

4.7 (20,521)

Customer Service

4.4 (107)

Customer Service

4.5 (18,519)

## Google Photos alternatives

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,507)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,721)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,573)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[iCloud](https://www.capterra.com/p/204717/iCloud/)

[4.6 (1,959)](https://www.capterra.com/p/204717/iCloud/reviews/)

Starting price

$0.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/204717/iCloud/)

[View all alternatives](https://www.capterra.com/p/253103/Google-Photos/alternatives/)

## Who uses Google Photos?

Based on Capterra reviews from the past 4 years

Company size

Based on 142 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 142 reviews

Creative & Design

19%

Creative & Design

19%

IT & Software Development

12%

Marketing

12%

Administrative

10%

Others

48%

Top industries

Based on 142 reviews

Entertainment

25%

Information Technology and Services

21%

Automotive

18%

Photography

18%

Other

18%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup and Recovery

4.7 (95)

76.84% of 95 reviewers that rated this feature as important or highly important

This aspect allows you to restore lost photos or transfer them to new devices easily. Reviewers indicate backup and recovery are reliable, fast, and simple, making it easy to recover deleted files and never worry about losing important data.

Automatic Backup

4.7 (91)

71.43% of 91 reviewers that rated this feature as important or highly important

With this capability, you never have to remember to back up your photos or videos—Google Photos handles it automatically. Reviewers appreciate how it saves time, prevents data loss, and keeps memories safe across devices without manual intervention.

Secure Data Storage

4.7 (89)

80.90% of 89 reviewers that rated this feature as important or highly important

Google Photos helps you keep your photos private and safe with account authentication and encryption. Some users say they trust the platform for storing personal memories, highlighting reliable privacy and security, with no major data loss reported.

File Sharing

4.7 (88)

68.18% of 88 reviewers that rated this feature as important or highly important

It gives you multiple ways to share photos and albums with contacts, via links or directly to apps like Instagram and Facebook. Reviewers appreciate the convenience, flexibility, and privacy controls, though some say recipients don’t always get alerts.

Data Storage Management

4.7 (82)

75.61% of 82 reviewers that rated this feature as important or highly important

Google Photos offers you organized storage, letting you categorize, search, and manage photos by date or object. Users think it’s easy to free up device space, organize folders, and access files, though some mention reaching storage limits quickly.

Real Time Synchronization

4.6 (57)

63.16% of 57 reviewers that rated this feature as important or highly important

Files and folders are updated in real-time when changes/edits are made

Google Photos 18 features

Define levels of authorization for access to specific files or systems

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

With this capability, you never have to remember to back up your photos or videos—Google Photos handles it automatically. Reviewers appreciate how it saves time, prevents data loss, and keeps memories safe across devices without manual intervention.

This aspect allows you to restore lost photos or transfer them to new devices easily. Reviewers indicate backup and recovery are reliable, fast, and simple, making it easy to recover deleted files and never worry about losing important data.

Software's ability to perform similar action on multiple similar files simultaneously

Digitally share pre-made materials and self-created content with others

Import and export data to and from software applications

Google Photos offers you organized storage, letting you categorize, search, and manage photos by date or object. Users think it’s easy to free up device space, organize folders, and access files, though some mention reaching storage limits quickly.

Assemble applications and processes by dragging over and arranging pre-built components

Convert data into a code for security

It gives you multiple ways to share photos and albums with contacts, via links or directly to apps like Instagram and Facebook. Reviewers appreciate the convenience, flexibility, and privacy controls, though some say recipients don’t always get alerts.

Move files across different systems or networks

Store and manage images

Support multiple types of devices

Files and folders are updated in real-time when changes/edits are made

Search and filter data across systems to locate required information by entering keywords or certain criteria

Google Photos helps you keep your photos private and safe with account authentication and encryption. Some users say they trust the platform for storing personal memories, highlighting reliable privacy and security, with no major data loss reported.

Set up connections to third-party platforms to improve business processes

Features

4.7 (146)

4.7

Based on 146 reviews

## Pricing

Value for money

4.6 (120)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (120)

4.6

Based on 120 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)

## Support, customer service and training options

Customer Service

4.4 (107)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (107)

4.4

Based on 107 reviews

## User reviews

Overall rating

4.8

Based on 146 reviews

Filter by rating

5(117)

4(24)

3(4)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

None

Arts and Crafts

### "My review of Google Photos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

It is a great product to use, especially if you have a Google Pixel Android phone and not an iPhone. You can also do a trial to get 100 GB a month.

Pros

I really enjoy using Google Photos because it's the best place to keep all of my photos all together.

Cons

One of my only negative thoughts about Google Photos is that other people's photos from WhatsApp end up in there for no reason.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Sarah G.

Digital Marketing Specialist

Insurance

### "Google Photos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 14, 2026

Pros

La recherche intelligente est vraiment pratique. Avec beaucoup de contenus, il devient facile de retrouver une photo précise.

Cons

Le stockage peut rapidement devenir un problème quand on travaille avec beaucoup de médias en haute qualité MP4, HD.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kim M.

Financial manager

Construction

### "What a great app, it stores my data properly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2026

Pros

It is easy to edit photos and videos. The automatic backup is a great feature. It has a relevant customer support. The user interface is superb.

Cons

Compared to other competitors, it was more difficult to arrange photos into distinct folders and then return to those folders.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Medina- Maldonado J.

Graphic designer

Graphic Design

### "Very cool app !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

April 22, 2026

Overall, google photos serves as a bank for keeping my photos, files etc for record purpose, and future use. It is so easy to use !

Pros

Google photos serves as gallery for me for keeping my photos, files etc . It is very easy to edit photos. It is very efficient for document management. I like as it has a solid backup and recovery.

Cons

The cons about google photos is just that I find it difficult to reach out to its customer service team when I need help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Writing Consultant

Higher Education

### "Decent Photo Storage Option, Not Fancy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 20, 2026

Pros

Google Photos is a good option for photo storage if you want to back up photos to an account rather than storing it on a device. It offers that ability to view photos on multiple devices and has the option to automatically back up all photos taken with a device. The photo editing abilities are similar to the editing power of a typical phone's built-in photo editor, but the AI tools in Google photos are fun to play with.

Cons

The free storage runs out quickly for frequent or long-term use. The paid storage options are fairly reasonably priced, but you will be paying to store your pictures as long as you want to keep them in Google photos. Also, sometimes the synchronization between the phone's camera system storage and Google photos is difficult to set up and maintain. Photos I delete in my phone's storage typically stay in Google photos, so I have to delete them twice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Carmen B.

Retired

Entertainment

### "Not the best"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 24, 2026

Not great. I've been using the app for a few years, and with every update I had issues with archiving.

Pros

Organizing pictures is easy. Finding them is easy. Archiving pictures is not always easy. I can't think of anything else positive.

Cons

Archiving some photos is confusing. And very frustrating! Every update seems to make it trickier. I'd like to be able to control the order of albums.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

John C.

Graphic designer

Graphic Design

### "My awesome experience on Google photos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2026

I have had an amazing experience on Google Photos. Google photos is so smooth to use with its incredible features. It is so excellent in keeping photos, editing photos. I like using it so much.

Pros

\-I like the availability of auto- save options because it saves time a lot and it keeps data properly. - I like as it makes editing so simple to do - I really like the availability of background removal feature as it is so helpful - I really like their customer support team because I find them so helpful - Google photos is so easy to use - I like as it is so affordable - Google photos is incredible in editing photos

Cons

I don’t like as there is limited storage I don’t like as compressed photos loose quality sometimes I don’t like the availability of ads

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Joshua F.

Marketing Assistant

Automotive

### "A Reliable Way to Store and Access Photos!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 10, 2025

I’ve had a pretty good experience overall using Google Photos. It makes storing, organizing, and finding my pictures so easy, and I love being able to access them from any device. Overall, it’s been a huge time-saver and really reliable for keeping all my memories in one place.

Pros

I really like Google Photos because it makes organizing and finding my pictures super easy. The automatic backup and smart search features save a ton of time, and I love that I can access all my photos from any device whenever I need them.

Cons

One thing I don’t love about Google Photos is that it can sometimes be tricky to organize large albums exactly how you want. Also, the free storage limits can be frustrating if you have a lot of high-resolution photos.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Christian S.

Web Producer

Translation and Localization

### "The best gallery application "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 30, 2025

Pros

Google Photos is free and accessible on any device, whether Android or iOS (Apple devices). I'm using it as my main gallery for a long time, and I love how it reminds me of some days each time I open it.

Cons

The free storage fills too fast, and I had to delete or transfer some heavy videos to Dropbox to gain more free space.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kate B.

Photographer

Photography

### "Simple photo management and editing for creatives."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 15, 2025

Google Photos was utilized by White Pine Photography to sort, edit, and share good quality photos to customers, maximizing workflow and making it easier to manage portfolios.

Pros

Users appreciate the ease of Google Photos and handy editing functionality, allowing them to manage event files easily, erase blemishes on photos, and strip away backgrounds for stylish portfolio presentations.

Cons

Other high-level editing and background removal may not be possible, having to turn to other applications for more complicated projects, and customer support might take some time to answer technology questions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/253103/Google-Photos/reviews/)

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Popular comparisons

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