# Google Photos Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Google Photos Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more.

Source: https://www.capterra.com/p/253103/Google-Photos

---

# 

 Google Photos Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Google Photos

## What is Google Photos?

Google Photos is a free app that lets you store all your photos and videos, and recognizes the people, places, and things in your photos so you can find them fast—no tagging required. Google Photos helps you automatically create movies, collages, albums, panoramas, and more—directly within the app. It also comes with free unlimited storage for high resolution photos uploaded from any camera or phone.

## What is Google Photos used for?

[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Photo Editing](https://www.capterra.com/photo-editing-software/)

Top alternative

Featured

Overall rating

Based on 143 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

1%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Google Photos?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Photos)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Google Photos

4.8 (143)

VS.

[4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (143)

Ease Of Use

4.5 (28,325)

Value For Money

4.6 (118)

Value For Money

4.7 (20,472)

Customer Service

4.4 (104)

Customer Service

4.5 (18,472)

## Google Photos alternatives

[4.6 (95)](https://www.capterra.com/p/145411/Zoho/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,449)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,660)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,517)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[View all alternatives](https://www.capterra.com/p/253103/Google-Photos/alternatives/)

## Who uses Google Photos?

Based on Capterra reviews from the past 4 years

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup and Recovery

4.7 (92)

76.09% of 92 reviewers that rated this feature as important or highly important

This aspect helps you reliably back up and restore photos and videos, even after device loss or deletion. Reviewers indicate the process is fast and easy, and they value being able to recover memories across devices and over time.

Automatic Backup

4.7 (88)

70.45% of 88 reviewers that rated this feature as important or highly important

With this capability, you avoid the hassle of manual backups and never worry about losing photos or videos. Reviewers appreciate how it seamlessly and efficiently backs up media across devices, saving time and providing peace of mind.

Secure Data Storage

4.7 (86)

80.23% of 86 reviewers that rated this feature as important or highly important

You benefit from strong privacy and security, as only you can access your files through your Google account. Some users say they feel confident storing private moments, citing encryption and device authentication as valuable safeguards.

File Sharing

4.7 (84)

66.67% of 84 reviewers that rated this feature as important or highly important

It gives you flexible options to share photos and albums with contacts, via links, or through third-party apps. Reviewers appreciate the convenience, speed, and ability to control who sees shared content, though some mention occasional notification issues.

Data Storage Management

4.7 (79)

74.68% of 79 reviewers that rated this feature as important or highly important

Google Photos offers you simple ways to organize, categorize, and manage your files. Users think the clear storage usage display, folder creation, and automatic space-saving options make it easy to keep photos accessible and devices uncluttered.

Real Time Synchronization

4.6 (57)

63.16% of 57 reviewers that rated this feature as important or highly important

Files and folders are updated in real-time when changes/edits are made

Google Photos 18 features

Define levels of authorization for access to specific files or systems

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

With this capability, you avoid the hassle of manual backups and never worry about losing photos or videos. Reviewers appreciate how it seamlessly and efficiently backs up media across devices, saving time and providing peace of mind.

This aspect helps you reliably back up and restore photos and videos, even after device loss or deletion. Reviewers indicate the process is fast and easy, and they value being able to recover memories across devices and over time.

Software's ability to perform similar action on multiple similar files simultaneously

Digitally share pre-made materials and self-created content with others

Import and export data to and from software applications

Google Photos offers you simple ways to organize, categorize, and manage your files. Users think the clear storage usage display, folder creation, and automatic space-saving options make it easy to keep photos accessible and devices uncluttered.

Assemble applications and processes by dragging over and arranging pre-built components

Convert data into a code for security

It gives you flexible options to share photos and albums with contacts, via links, or through third-party apps. Reviewers appreciate the convenience, speed, and ability to control who sees shared content, though some mention occasional notification issues.

Move files across different systems or networks

Store and manage images

Support multiple types of devices

Files and folders are updated in real-time when changes/edits are made

Search and filter data across systems to locate required information by entering keywords or certain criteria

You benefit from strong privacy and security, as only you can access your files through your Google account. Some users say they feel confident storing private moments, citing encryption and device authentication as valuable safeguards.

Set up connections to third-party platforms to improve business processes

Features

4.6 (143)

4.6

Based on 143 reviews

## Pricing

Value for money

4.6 (118)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (118)

4.6

Based on 118 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)

## Support, customer service and training options

Customer Service

4.4 (104)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (104)

4.4

Based on 104 reviews

## User reviews

Overall rating

4.8

Based on 143 reviews

Filter by rating

5(114)

4(24)

3(4)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MM

Medina- Maldonado J.

Graphic designer

Graphic Design

### "Very cool app !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

April 22, 2026

Overall, google photos serves as a bank for keeping my photos, files etc for record purpose, and future use. It is so easy to use !

Pros

Google photos serves as gallery for me for keeping my photos, files etc . It is very easy to edit photos. It is very efficient for document management. I like as it has a solid backup and recovery.

Cons

The cons about google photos is just that I find it difficult to reach out to its customer service team when I need help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Writing Consultant

Higher Education

### "Decent Photo Storage Option, Not Fancy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 20, 2026

Pros

Google Photos is a good option for photo storage if you want to back up photos to an account rather than storing it on a device. It offers that ability to view photos on multiple devices and has the option to automatically back up all photos taken with a device. The photo editing abilities are similar to the editing power of a typical phone's built-in photo editor, but the AI tools in Google photos are fun to play with.

Cons

The free storage runs out quickly for frequent or long-term use. The paid storage options are fairly reasonably priced, but you will be paying to store your pictures as long as you want to keep them in Google photos. Also, sometimes the synchronization between the phone's camera system storage and Google photos is difficult to set up and maintain. Photos I delete in my phone's storage typically stay in Google photos, so I have to delete them twice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Carmen B.

Retired

Entertainment

### "Not the best"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 24, 2026

Not great. I've been using the app for a few years, and with every update I had issues with archiving.

Pros

Organizing pictures is easy. Finding them is easy. Archiving pictures is not always easy. I can't think of anything else positive.

Cons

Archiving some photos is confusing. And very frustrating! Every update seems to make it trickier. I'd like to be able to control the order of albums.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

John C.

Graphic designer

Graphic Design

### "My awesome experience on Google photos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2026

I have had an amazing experience on Google Photos. Google photos is so smooth to use with its incredible features. It is so excellent in keeping photos, editing photos. I like using it so much.

Pros

\-I like the availability of auto- save options because it saves time a lot and it keeps data properly. - I like as it makes editing so simple to do - I really like the availability of background removal feature as it is so helpful - I really like their customer support team because I find them so helpful - Google photos is so easy to use - I like as it is so affordable - Google photos is incredible in editing photos

Cons

I don’t like as there is limited storage I don’t like as compressed photos loose quality sometimes I don’t like the availability of ads

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Joshua F.

Marketing Assistant

Automotive

### "A Reliable Way to Store and Access Photos!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 10, 2025

I’ve had a pretty good experience overall using Google Photos. It makes storing, organizing, and finding my pictures so easy, and I love being able to access them from any device. Overall, it’s been a huge time-saver and really reliable for keeping all my memories in one place.

Pros

I really like Google Photos because it makes organizing and finding my pictures super easy. The automatic backup and smart search features save a ton of time, and I love that I can access all my photos from any device whenever I need them.

Cons

One thing I don’t love about Google Photos is that it can sometimes be tricky to organize large albums exactly how you want. Also, the free storage limits can be frustrating if you have a lot of high-resolution photos.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Christian S.

Web Producer

Translation and Localization

### "The best gallery application "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 30, 2025

Pros

Google Photos is free and accessible on any device, whether Android or iOS (Apple devices). I'm using it as my main gallery for a long time, and I love how it reminds me of some days each time I open it.

Cons

The free storage fills too fast, and I had to delete or transfer some heavy videos to Dropbox to gain more free space.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kate B.

Photographer

Photography

### "Simple photo management and editing for creatives."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 15, 2025

Google Photos was utilized by White Pine Photography to sort, edit, and share good quality photos to customers, maximizing workflow and making it easier to manage portfolios.

Pros

Users appreciate the ease of Google Photos and handy editing functionality, allowing them to manage event files easily, erase blemishes on photos, and strip away backgrounds for stylish portfolio presentations.

Cons

Other high-level editing and background removal may not be possible, having to turn to other applications for more complicated projects, and customer support might take some time to answer technology questions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Ashley B.

Photographer and Digital Design

Photography

### "Excellent and has potential! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 4, 2025

I use it often to send photos to my grandmothers Google hub. I think with extra capital pieces from the Google portfolio, it’s very useful!

Pros

I love the automated slide shows that the app puts together from a culmination of what I have to Google photos. I also love the ease of sharing.

Cons

That it doesn’t have a robust photo editing tool build onto the app. I feel like this is a missed opportunity and would be awesome to have something with lots of features and editing tools built in.

Switched from

[Adobe Lightroom](https://www.capterra.com/p/233631/Adobe-Photoshop-Lightroom/)

I had to make the switch for my job. I honestly prefer Lightroom to Google photos by far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TL

Tyler L.

Owner

Construction

### "Google photos is awesome for individuals and families, just ok for businesses"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

July 7, 2025

Overall the experience was okay. I run a construction company and we document each job throughout the build process. Google photos allowed us to store all our stuff in the cloud, but left a little to be desired on how things were labeled, stored and categorized.

Pros

The user interface is very nice. Batch uploading was very simple. I also like how it plays nicely with other Google business suite tools.

Cons

Organizing pictures into different folders and then subsequently being able to quickly return to those folders was not as smooth as other competitors.

Alternatives considered

[CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)

Reasons for choosing Google Photos

Google photos was replaced after about a year of use by CompanyCam.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Campaign Specialist

Marketing and Advertising

### "Storage?: All in one Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2025

Pros

Such a great platform, can store all files and pictures, recently we revisited an item from 2013 which was invaluable.

Cons

Price. Price price price. This is the biggest issue, they only give us 15gigs and you have to buy the rest for a monthly subscription which is no way near cheap

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/253103/Google-Photos/reviews/)

Popular comparisons

[Google Drive vs Google Photos](https://www.capterra.com/compare/161425-253103/Drive-vs-Google-Photos)[OneDrive vs Google Photos](https://www.capterra.com/compare/161304-253103/OneDrive-vs-Google-Photos)[Google Workspace vs Google Photos](https://www.capterra.com/compare/247901-253103/Google-Workspace-vs-Google-Photos)[iCloud vs Google Photos](https://www.capterra.com/compare/204717-253103/iCloud-vs-Google-Photos)[Dropbox Business vs Google Photos](https://www.capterra.com/compare/143068-253103/Dropbox-Business-vs-Google-Photos)[Google Cloud Storage vs Google Photos](https://www.capterra.com/compare/253103-253631/Google-Photos-vs-Google-Cloud-Storage)[Google Cloud vs Google Photos](https://www.capterra.com/compare/253103-268690/Google-Photos-vs-Google-Cloud-Platform)[IDrive vs Google Photos](https://www.capterra.com/compare/171884-253103/IDrive-vs-Google-Photos)[Box vs Google Photos](https://www.capterra.com/compare/148766-253103/Box-vs-Google-Photos)[WeTransfer vs Google Photos](https://www.capterra.com/compare/176600-253103/WeTransfer-vs-Google-Photos)

[Amazon S3 vs Google Photos](https://www.capterra.com/compare/174285-253103/Amazon-S3-vs-Google-Photos)[5centsCDN vs Google Photos](https://www.capterra.com/compare/167190-253103/Content-Delivery-Network-vs-Google-Photos)[Google One vs Google Photos](https://www.capterra.com/compare/253103-253176/Google-Photos-vs-Google-One)[TeraBox vs Google Photos](https://www.capterra.com/compare/253103-276212/Google-Photos-vs-TeraBox)[Zoho WorkDrive vs Google Photos](https://www.capterra.com/compare/145411-253103/Zoho-vs-Google-Photos)[MEGA vs Google Photos](https://www.capterra.com/compare/232384-253103/MEGA-vs-Google-Photos)[pCloud Business vs Google Photos](https://www.capterra.com/compare/161573-253103/pCloud-Business-vs-Google-Photos)[Progress ShareFile vs Google Photos](https://www.capterra.com/compare/253103-10007380/Google-Photos-vs-ShareFile)[Tresorit vs Google Photos](https://www.capterra.com/compare/150689-253103/Tresorit-vs-Google-Photos) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)