--- title: "Google Photos Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Google Photos Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more." source_url: "https://www.capterra.com/p/253103/Google-Photos/" page_type: "product" language: "en" --- # Google Photos Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Google Photos ## What is Google Photos? Google Photos is a free app that lets you store all your photos and videos, and recognizes the people, places, and things in your photos so you can find them fast—no tagging required. Google Photos helps you automatically create movies, collages, albums, panoramas, and more—directly within the app. It also comes with free unlimited storage for high resolution photos uploaded from any camera or phone. ## What is Google Photos used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Photo Editing](https://www.capterra.com/photo-editing-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 148 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 1% Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Cloud Storage / 2026 - Photo Editing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Cloud Storage / 2026 - Photo Editing / 2026 Do you work for Google Photos?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cloud.google.com/&name=Google Photos) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Google Photos 4.8 (148) VS. [4.8 (2,290)](https://www.capterra.com/p/253631/Google-Cloud-Storage/reviews/) Starting Price Contact vendor Starting Price $0.0012 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (148) Ease Of Use 4.7 (28,489) Value For Money 4.6 (122) Value For Money 4.6 (20,614) Customer Service 4.4 (109) Customer Service 4.5 (18,607) ## Google Photos alternatives [4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (100)](https://www.capterra.com/p/145411/Zoho/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,613)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,859)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [View all alternatives](https://www.capterra.com/p/253103/Google-Photos/alternatives/) ## FAQs about Google Photos Overview ### What problems does Google Photos solve? Google Photos solves lost media, crowded phone storage, and time-consuming photo retrieval by automatically backing up images and videos, freeing device space, and making large libraries searchable by face, keyword, date, and location. Families, Android users, marketers, designers, and field teams benefit most from fast sharing, album organization, and cross-device access. Answer based on 116 reviews Overview ### Which roles and teams benefit most from Google Photos? Google Photos is most used by photographers, designers, bloggers, and marketing teams that need organized image libraries, fast backup, and easy sharing. Business owners, freelancers, and administrative staff benefit from storing visual records, accessing files across devices, and retrieving photos quickly for content creation, client communication, and day-to-day documentation. Answer based on 148 reviews Overview ### What company size and industries is Google Photos built for? Google Photos is built primarily for small businesses, which account for 78% of reviewers, and sees its strongest industry presence in Education Management and Information Technology and Services at 7% each, followed by Entertainment at 6%. It also serves enterprise and midsize teams, often for cloud storage. Answer based on 148 reviews Features and Usability ### What are the key features of Google Photos? Google Photos includes core features like automatic backup, cloud photo storage, multi-device synchronization, and secure access controls. Reviewers most often mention photo management through albums and timelines, photo search by keyword or face recognition, photo sharing with shared albums, and basic photo editing tools for retouching and background removal. Answer based on 90 reviews Limitations ### What problems do people have with Google Photos? Google Photos works reliably for many people, but common issues include upload failures, confusing changes after updates, and occasional trouble saving or accessing photos across devices. iPhone users and offline users mention extra friction, while others also flag storage limits, photo compression, and inconsistent customer support response times. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does Google Photos integrate with? Google Photos integrates with Google Drive and Gmail most often, with additional connections mentioned for Google Calendar, Google Sheets, Android 11, and LinkedIn for Business. These integrations center on Google workspace and sharing workflows, including attaching images to email, adding photos to events, syncing files, and accessing images across devices. Answer based on 27 reviews Security ### How does Google Photos handle data security and access control? Google Photos uses automatic cloud backup, multi-device access, deleted-file recovery, and controlled sharing through folders, albums, partner accounts, and recipient email links. Reviewers often describe photos as private, secure, and hard for others to access, but some note missing password protection, potential privacy concerns, and internet-dependent backup and access. Answer based on 22 reviews Features and Usability ### How good are the photo editing tools? Google Photos covers quick photo edits well, especially for cropping, filters, background removal, and simple touch-ups. Casual users, small businesses, and photographers like the easy interface, auto-enhancements, and creative tools, but more advanced editing, text overlays, and complex retouching often still require a separate photo editor. Answer based on 35 reviews Features and Usability ### How well does Google Photos search for pictures? Google Photos makes finding pictures fast through keyword, face, object, location, and text search. Families, phone users, and people managing large libraries like the automatic organization and image recognition, though date-based searches and some keyword matches can feel inconsistent when the app misses the intended photo. Answer based on 22 reviews ## Who uses Google Photos? Based on Capterra reviews from the past 4 years ## Features AI summary Based on 14,059 Cloud Storage reviews Not all cloud storage products cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Document Storage** (**55%** of reviewers rated this feature as critical) - **Secure Data Storage** (**57%**) - **Backup and Recovery** (**55%**) Google Photos includes **Secure Data Storage** and **Backup and Recovery**, giving businesses a way to protect files and restore important content when needed. However, it does not offer **Document Storage**. Instead, it provides **File Sharing** (**50%**) and **Automatic Backup** (**48%**), which support easier collaboration and consistent file protection, helping businesses keep content accessible, reduce data loss risk, and maintain continuity across teams. Secure Data Storage 4.7 (90) 81.11% of 90 reviewers that rated this feature as important or highly important This capability ensures your photos and videos remain private and protected through account authentication and encryption. Some users say they feel confident storing sensitive images, noting that only authorized access is allowed and their data remains safe. Backup and Recovery 4.7 (96) 77.08% of 96 reviewers that rated this feature as important or highly important You can back up and restore photos and videos easily, even after device loss or deletion. Reviewers indicate the process is fast, reliable, and allows access to memories from any device, though some mention confusion when storage is full. File Sharing 4.7 (89) 68.54% of 89 reviewers that rated this feature as important or highly important It gives you the flexibility to share photos and albums with contacts or via links across multiple platforms and apps. Reviewers appreciate the convenience, multiple sharing options, and the ability to control who can access shared content. Automatic Backup 4.7 (91) 71.43% of 91 reviewers that rated this feature as important or highly important With automatic backup, you never have to remember to save or manually back up your photos and videos. Reviewers appreciate how it reliably syncs content across devices, saves time, and prevents accidental data loss, making photo management effortless and stress-free. Data Storage Management 4.7 (82) 75.61% of 82 reviewers that rated this feature as important or highly important Google Photos offers easy ways to organize, categorize, and manage your stored photos and videos. Users think the ability to free up device space, search by keywords, and view storage usage makes managing large collections simple and efficient. Real Time Synchronization 4.6 (57) 63.16% of 57 reviewers that rated this feature as important or highly important Files and folders are updated in real-time when changes/edits are made Google Photos 18 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automatic Backup: With automatic backup, you never have to remember to save or manually back up your photos and videos. Reviewers appreciate how it reliably syncs content across devices, saves time, and prevents accidental data loss, making photo management effortless and stress-free. - Backup and Recovery: You can back up and restore photos and videos easily, even after device loss or deletion. Reviewers indicate the process is fast, reliable, and allows access to memories from any device, though some mention confusion when storage is full. - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Content Sharing: Digitally share pre-made materials and self-created content with others - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Google Photos offers easy ways to organize, categorize, and manage your stored photos and videos. Users think the ability to free up device space, search by keywords, and view storage usage makes managing large collections simple and efficient. - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Encryption: Convert data into a code for security - File Sharing: It gives you the flexibility to share photos and albums with contacts or via links across multiple platforms and apps. Reviewers appreciate the convenience, multiple sharing options, and the ability to control who can access shared content. - File Transfer: Move files across different systems or networks - Image Library: Store and manage images - Multi-Device Support: Support multiple types of devices - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: This capability ensures your photos and videos remain private and protected through account authentication and encryption. Some users say they feel confident storing sensitive images, noting that only authorized access is allowed and their data remains safe. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 4.7 (148) 4.7 Based on 148 reviews ## Pricing Value for money 4.6 (122) Value for money 4.6 (122) 4.6 Based on 122 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/) ## Support, customer service and training options Customer Service 4.4 (109) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (109) 4.4 Based on 109 reviews ## User reviews Overall rating 4.8 Based on 148 reviews Filter by rating 5(119) 4(24) 3(4) 2(1) 1(0) Mentioned topic Sorted by most recent QG Quentin G. Graphiste web designer Design ### "Mon organisateur d'images" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2026 Pros La recherche par mots-clés intelligente est vraiment bluffante et me permet de retrouver une image précise en quelques secondes. L'espace de stockage généreux et l'accessibilité depuis n'importe quel appareil sont aussi de vrais atouts pour mon travail créatif. Cons les options d'organisation manuelle restent assez limitées comparé à des logiciels de gestion d'assets plus professionnels. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jamie H. Freelance Photographer and Graphic Designer Education Management ### "Album Sharing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2026 Pros Image search is fast thanks to the smart organization features. Sharing albums with family and friends is simple. Cons Uploading a large number of photos can take time depending on the quality of the internet connection. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User None Arts and Crafts ### "My review of Google Photos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 It is a great product to use, especially if you have a Google Pixel Android phone and not an iPhone. You can also do a trial to get 100 GB a month. Pros I really enjoy using Google Photos because it's the best place to keep all of my photos all together. Cons One of my only negative thoughts about Google Photos is that other people's photos from WhatsApp end up in there for no reason. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sarah G. Digital Marketing Specialist Insurance ### "Google Photos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 14, 2026 Pros La recherche intelligente est vraiment pratique. Avec beaucoup de contenus, il devient facile de retrouver une photo précise. Cons Le stockage peut rapidement devenir un problème quand on travaille avec beaucoup de médias en haute qualité MP4, HD. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kim M. Financial manager Construction ### "What a great app, it stores my data properly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Pros It is easy to edit photos and videos. The automatic backup is a great feature. It has a relevant customer support. The user interface is superb. Cons Compared to other competitors, it was more difficult to arrange photos into distinct folders and then return to those folders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Medina- Maldonado J. Graphic designer Graphic Design ### "Very cool app !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 April 22, 2026 Overall, google photos serves as a bank for keeping my photos, files etc for record purpose, and future use. It is so easy to use ! Pros Google photos serves as gallery for me for keeping my photos, files etc . It is very easy to edit photos. It is very efficient for document management. I like as it has a solid backup and recovery. Cons The cons about google photos is just that I find it difficult to reach out to its customer service team when I need help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Writing Consultant Higher Education ### "Decent Photo Storage Option, Not Fancy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 20, 2026 Pros Google Photos is a good option for photo storage if you want to back up photos to an account rather than storing it on a device. It offers that ability to view photos on multiple devices and has the option to automatically back up all photos taken with a device. The photo editing abilities are similar to the editing power of a typical phone's built-in photo editor, but the AI tools in Google photos are fun to play with. Cons The free storage runs out quickly for frequent or long-term use. The paid storage options are fairly reasonably priced, but you will be paying to store your pictures as long as you want to keep them in Google photos. Also, sometimes the synchronization between the phone's camera system storage and Google photos is difficult to set up and maintain. Photos I delete in my phone's storage typically stay in Google photos, so I have to delete them twice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Carmen B. Retired Entertainment ### "Not the best" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 24, 2026 Not great. I've been using the app for a few years, and with every update I had issues with archiving. Pros Organizing pictures is easy. Finding them is easy. Archiving pictures is not always easy. I can't think of anything else positive. Cons Archiving some photos is confusing. And very frustrating! Every update seems to make it trickier. I'd like to be able to control the order of albums. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC John C. Graphic designer Graphic Design ### "My awesome experience on Google photos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2026 I have had an amazing experience on Google Photos. Google photos is so smooth to use with its incredible features. It is so excellent in keeping photos, editing photos. I like using it so much. Pros \-I like the availability of auto- save options because it saves time a lot and it keeps data properly. - I like as it makes editing so simple to do - I really like the availability of background removal feature as it is so helpful - I really like their customer support team because I find them so helpful - Google photos is so easy to use - I like as it is so affordable - Google photos is incredible in editing photos Cons I don’t like as there is limited storage I don’t like as compressed photos loose quality sometimes I don’t like the availability of ads Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joshua F. Marketing Assistant Automotive ### "A Reliable Way to Store and Access Photos!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 10, 2025 I’ve had a pretty good experience overall using Google Photos. It makes storing, organizing, and finding my pictures so easy, and I love being able to access them from any device. Overall, it’s been a huge time-saver and really reliable for keeping all my memories in one place. Pros I really like Google Photos because it makes organizing and finding my pictures super easy. The automatic backup and smart search features save a ton of time, and I love that I can access all my photos from any device whenever I need them. Cons One thing I don’t love about Google Photos is that it can sometimes be tricky to organize large albums exactly how you want. Also, the free storage limits can be frustrating if you have a lot of high-resolution photos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/253103/Google-Photos/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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