# Google Photos Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Google Photos Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more. Source: https://www.capterra.com/p/253103/Google-Photos/ --- # Google Photos Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Google Photos ## What is Google Photos? Google Photos is a free app that lets you store all your photos and videos, and recognizes the people, places, and things in your photos so you can find them fast—no tagging required. Google Photos helps you automatically create movies, collages, albums, panoramas, and more—directly within the app. It also comes with free unlimited storage for high resolution photos uploaded from any camera or phone. ## What is Google Photos used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Photo Editing](https://www.capterra.com/photo-editing-software/) Recognitions Best ease of use Overall rating Based on 147 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 1% Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Cloud Storage / 2026 - Photo Editing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Cloud Storage / 2026 - Photo Editing / 2026 Do you work for Google Photos?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Photos) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Google Photos 4.8 (147) VS. [### Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,559)](https://www.capterra.com/p/161425/Drive/reviews/) Starting Price Contact vendor Starting Price $7 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (147) Ease Of Use 4.7 (28,435) Value For Money 4.6 (121) Value For Money 4.7 (20,566) Customer Service 4.4 (108) Customer Service 4.4 (18,561) ## Google Photos alternatives [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,788)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,631)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [iCloud](https://www.capterra.com/p/204717/iCloud/) [4.6 (1,976)](https://www.capterra.com/p/204717/iCloud/reviews/) Starting price $0.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204717/iCloud/) [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) [4.5 (21,699)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) Starting price $11.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143068/Dropbox-Business/) [View all alternatives](https://www.capterra.com/p/253103/Google-Photos/alternatives/) ## FAQs about Google Photos Overview ### What problems does Google Photos solve? Google Photos solves lost photo backups, overcrowded phone storage, and the time wasted hunting through huge image libraries. It automatically syncs, frees device space, and uses face, keyword, date, and location search to organize and retrieve images fast. Families, marketers, designers, field teams, and Android users benefit most. Answer based on 116 reviews Overview ### Which roles and teams benefit most from Google Photos? Google Photos is most used by photographers, designers, bloggers, and marketing teams that need fast photo storage, organization, and sharing. Small business owners, freelancers, and administrative staff benefit from easy backup, searchable libraries, and streamlined access to visual assets for content creation, collaboration, and day-to-day recordkeeping. Answer based on 147 reviews Overview ### What company size and industries is Google Photos built for? Google Photos is built mainly for small businesses, which make up 78% of reviewers, and sees the strongest use in Education Management and Information Technology and Services at 7% each. It also appears in Entertainment at 6%, with cloud storage serving as the most common use case for 68% of reviewers. Answer based on 147 reviews Features and Usability ### What are the key features of Google Photos? Google Photos includes core features for automatic backup, cloud photo storage, and real-time synchronization across devices. Reviewers most often highlight photo management through albums and timeline views, photo sharing with shared albums, photo search using keywords and face recognition, plus basic photo editing and security controls. Answer based on 90 reviews Limitations ### Does Google Photos have bugs or reliability issues? Google Photos works reliably for many people, but some users still run into upload, archive, and syncing issues. Mobile users and people with large cloud libraries often like the day-to-day stability, while others mention missed upload notifications, internet dependence, storage limits, occasional face recognition mistakes, and slow or hard-to-reach support. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does Google Photos integrate with? Google Photos integrates with Google Drive, Gmail, Google Calendar, Google Sheets, LinkedIn for Business, and Android 11. Reviewer mentions center on Google services for shared storage, email attachments, event images, and light workflow connections, with Google Drive appearing as the primary confirmed integration in both reviews and catalog data. Answer based on 27 reviews Security ### How does Google Photos handle data security and access control? Google Photos uses automatic cloud backup, multi-device access, and controlled sharing through albums, partner accounts, and recipient email access to keep photos safe and available. Reviewers also mention deleted-file recovery and note limits such as no password protection option, potential privacy concerns around data-based ads, and storage-dependent access. Answer based on 22 reviews Features and Usability ### How good are the photo editing tools? Google Photos handles basic photo editing well, especially for quick fixes, filters, cropping, and simple background removal. Casual users, small business owners, and people managing family or product photos like the easy tools, but photographers and design-focused users may need another app for advanced retouching, text, or detailed edits. Answer based on 35 reviews Features and Usability ### How well does it search for photos? Google Photos makes finding pictures fast with keyword, face, location, and object search across large libraries. Families, small business users, and people with years of photos like how easily it surfaces old images, though date search and exact keyword matching can sometimes feel inconsistent or require trying different search terms. Answer based on 22 reviews ## Who uses Google Photos? Based on Capterra reviews from the past 4 years ## Features AI summary Based on 14,059 Cloud Storage reviews Not all cloud storage products cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Document Storage** (**55%** of reviewers rated this feature as critical) - **Secure Data Storage** (**57%**) - **Backup and Recovery** (**55%**) Google Photos includes **Secure Data Storage** and **Backup and Recovery**, giving businesses a way to protect files and restore important content when needed. However, it does not offer **Document Storage**. Instead, it provides **File Sharing** (**50%**) and **Automatic Backup** (**48%**), which support easier collaboration and consistent file protection, helping businesses keep content accessible, reduce data loss risk, and maintain continuity across teams. Secure Data Storage 4.7 (90) 81.11% of 90 reviewers that rated this feature as important or highly important Google Photos helps you keep your photos private and safe with account authentication and encryption. Some users say they trust the platform for storing personal memories, highlighting reliable privacy and security, with no major data loss reported. Backup and Recovery 4.7 (95) 76.84% of 95 reviewers that rated this feature as important or highly important This aspect allows you to restore lost photos or transfer them to new devices easily. Reviewers indicate backup and recovery are reliable, fast, and simple, making it easy to recover deleted files and never worry about losing important data. File Sharing 4.7 (88) 68.18% of 88 reviewers that rated this feature as important or highly important It gives you multiple ways to share photos and albums with contacts, via links or directly to apps like Instagram and Facebook. Reviewers appreciate the convenience, flexibility, and privacy controls, though some say recipients don’t always get alerts. Automatic Backup 4.7 (91) 71.43% of 91 reviewers that rated this feature as important or highly important With this capability, you never have to remember to back up your photos or videos—Google Photos handles it automatically. Reviewers appreciate how it saves time, prevents data loss, and keeps memories safe across devices without manual intervention. Data Storage Management 4.7 (82) 75.61% of 82 reviewers that rated this feature as important or highly important Google Photos offers you organized storage, letting you categorize, search, and manage photos by date or object. Users think it’s easy to free up device space, organize folders, and access files, though some mention reaching storage limits quickly. Real Time Synchronization 4.6 (57) 63.16% of 57 reviewers that rated this feature as important or highly important Files and folders are updated in real-time when changes/edits are made Google Photos 18 features Define levels of authorization for access to specific files or systems Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes With this capability, you never have to remember to back up your photos or videos—Google Photos handles it automatically. Reviewers appreciate how it saves time, prevents data loss, and keeps memories safe across devices without manual intervention. This aspect allows you to restore lost photos or transfer them to new devices easily. Reviewers indicate backup and recovery are reliable, fast, and simple, making it easy to recover deleted files and never worry about losing important data. Software's ability to perform similar action on multiple similar files simultaneously Digitally share pre-made materials and self-created content with others Import and export data to and from software applications Google Photos offers you organized storage, letting you categorize, search, and manage photos by date or object. Users think it’s easy to free up device space, organize folders, and access files, though some mention reaching storage limits quickly. Assemble applications and processes by dragging over and arranging pre-built components Convert data into a code for security It gives you multiple ways to share photos and albums with contacts, via links or directly to apps like Instagram and Facebook. Reviewers appreciate the convenience, flexibility, and privacy controls, though some say recipients don’t always get alerts. Move files across different systems or networks Store and manage images Support multiple types of devices Files and folders are updated in real-time when changes/edits are made Search and filter data across systems to locate required information by entering keywords or certain criteria Google Photos helps you keep your photos private and safe with account authentication and encryption. Some users say they trust the platform for storing personal memories, highlighting reliable privacy and security, with no major data loss reported. Set up connections to third-party platforms to improve business processes Features 4.7 (147) 4.7 Based on 147 reviews ## Pricing Value for money 4.6 (121) Value for money 4.6 (121) 4.6 Based on 121 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/) ## Support, customer service and training options Customer Service 4.4 (108) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (108) 4.4 Based on 108 reviews ## User reviews Overall rating 4.8 Based on 147 reviews Filter by rating 5(118) 4(24) 3(4) 2(1) 1(0) Mentioned topic Sorted by most recent JH Jamie H. Freelance Photographer and Graphic Designer Education Management ### "Album Sharing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2026 Pros Image search is fast thanks to the smart organization features. Sharing albums with family and friends is simple. Cons Uploading a large number of photos can take time depending on the quality of the internet connection. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User None Arts and Crafts ### "My review of Google Photos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 It is a great product to use, especially if you have a Google Pixel Android phone and not an iPhone. You can also do a trial to get 100 GB a month. Pros I really enjoy using Google Photos because it's the best place to keep all of my photos all together. Cons One of my only negative thoughts about Google Photos is that other people's photos from WhatsApp end up in there for no reason. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sarah G. Digital Marketing Specialist Insurance ### "Google Photos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 14, 2026 Pros La recherche intelligente est vraiment pratique. Avec beaucoup de contenus, il devient facile de retrouver une photo précise. Cons Le stockage peut rapidement devenir un problème quand on travaille avec beaucoup de médias en haute qualité MP4, HD. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kim M. Financial manager Construction ### "What a great app, it stores my data properly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Pros It is easy to edit photos and videos. The automatic backup is a great feature. It has a relevant customer support. The user interface is superb. Cons Compared to other competitors, it was more difficult to arrange photos into distinct folders and then return to those folders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Medina- Maldonado J. Graphic designer Graphic Design ### "Very cool app !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 April 22, 2026 Overall, google photos serves as a bank for keeping my photos, files etc for record purpose, and future use. It is so easy to use ! Pros Google photos serves as gallery for me for keeping my photos, files etc . It is very easy to edit photos. It is very efficient for document management. I like as it has a solid backup and recovery. Cons The cons about google photos is just that I find it difficult to reach out to its customer service team when I need help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Writing Consultant Higher Education ### "Decent Photo Storage Option, Not Fancy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 20, 2026 Pros Google Photos is a good option for photo storage if you want to back up photos to an account rather than storing it on a device. It offers that ability to view photos on multiple devices and has the option to automatically back up all photos taken with a device. The photo editing abilities are similar to the editing power of a typical phone's built-in photo editor, but the AI tools in Google photos are fun to play with. Cons The free storage runs out quickly for frequent or long-term use. The paid storage options are fairly reasonably priced, but you will be paying to store your pictures as long as you want to keep them in Google photos. Also, sometimes the synchronization between the phone's camera system storage and Google photos is difficult to set up and maintain. Photos I delete in my phone's storage typically stay in Google photos, so I have to delete them twice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Carmen B. Retired Entertainment ### "Not the best" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 24, 2026 Not great. I've been using the app for a few years, and with every update I had issues with archiving. Pros Organizing pictures is easy. Finding them is easy. Archiving pictures is not always easy. I can't think of anything else positive. Cons Archiving some photos is confusing. And very frustrating! Every update seems to make it trickier. I'd like to be able to control the order of albums. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC John C. Graphic designer Graphic Design ### "My awesome experience on Google photos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2026 I have had an amazing experience on Google Photos. Google photos is so smooth to use with its incredible features. It is so excellent in keeping photos, editing photos. I like using it so much. Pros \-I like the availability of auto- save options because it saves time a lot and it keeps data properly. - I like as it makes editing so simple to do - I really like the availability of background removal feature as it is so helpful - I really like their customer support team because I find them so helpful - Google photos is so easy to use - I like as it is so affordable - Google photos is incredible in editing photos Cons I don’t like as there is limited storage I don’t like as compressed photos loose quality sometimes I don’t like the availability of ads Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joshua F. Marketing Assistant Automotive ### "A Reliable Way to Store and Access Photos!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 10, 2025 I’ve had a pretty good experience overall using Google Photos. It makes storing, organizing, and finding my pictures so easy, and I love being able to access them from any device. Overall, it’s been a huge time-saver and really reliable for keeping all my memories in one place. Pros I really like Google Photos because it makes organizing and finding my pictures super easy. The automatic backup and smart search features save a ton of time, and I love that I can access all my photos from any device whenever I need them. Cons One thing I don’t love about Google Photos is that it can sometimes be tricky to organize large albums exactly how you want. Also, the free storage limits can be frustrating if you have a lot of high-resolution photos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Christian S. Web Producer Translation and Localization ### "The best gallery application " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 30, 2025 Pros Google Photos is free and accessible on any device, whether Android or iOS (Apple devices). I'm using it as my main gallery for a long time, and I love how it reminds me of some days each time I open it. Cons The free storage fills too fast, and I had to delete or transfer some heavy videos to Dropbox to gain more free space. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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