# Unifize Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Unifize the right Quality Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/253106/Unifize/reviews --- Unifize 4.7 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 24th, 2026 # Reviews of Unifize Ease of use 4.6 Customer Service 5.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jesse K. Director of Quality & Compliance Food Production Used the software for: 1-2 years ### "Everyone in any industry needs unfize, but especially supplements or regulated industries! " June 13, 2022 5.0 There is only one way to describe unifize and that is GAME CHANGER, in my organization it has broken down silos and facilitated so much more collaboration and communication than anyone thought possible, to say nothing of the efficiencies and easy compliance with reglatory bodies, UNIFIZE has fundamentally transformed my organization across the board and made every department/user more effective, which in turn makes a much more efficient and effective organization. Pros The open environment to build and link everything, I am constantly evaluating a laborous or paper/email based systems to find opportunity to push it through unifize and through that linkage have visibility of my organization from very high levels all the way down to an individual lot of product and everything in between, within a few button clicks and seconds I can accomplish what used to be running around for hours from person to person or file cabinet to file cabinet to compile and review Cons I hope the pdf report generation features can get more streamlined and allow the user (me) to rapidly build and generate our own reports. Alternatives considered [Cloudtheapp](https://www.capterra.com/p/197865/Cloudtheapp/) Reason for choosing Unifize Mainly costs, having one price and the ability to ad hoc build is something no other QMS can touch in my experience. Switched from [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Because while Master Control does have it's merits, it ends up being to restrictive and clunky for the average user to understand. Unifize allows so much customization that wherever a process needs to be put in place we can build it right then and there, and connect new processes to existing to continue to build on our already robust framework. Review Source MH Mikala H. Sr. Quality Assurance Manager Food & Beverages Used the software for: 1-2 years ### "Unifize - A True Cross-Collaboration Platform" June 17, 2022 5.0 I cannot express how grateful we are to have run across Unifize. It has allowed for a true cross-collaboration platform, not only inter-company but between all three of our sister companies. The platform has given us the opportunity to be 100% transparent with each other and allowed for collaborative efforts to ensure all processes are aligned, streamlined, and effective. Additionally, the platform is completely adaptable, allowing us to include all necessary quality processes in addition to other processes within the marketing and purchasing teams to the R&D and product development teams. It truly has allowed the whole company to see the full picture of our products. Pros Unifize has been a wonderful company to work with from Day 1. Their customer service is above and beyond anything I have ever seen before. Implementation was quick and easy. All processes are completely customizable, with no out-of-the-box solutions. This ensures you can mold the system to fit your current processes to keep them streamlined and effective. Further, because Unifize is such an adaptable platform, implementation of new features and processes takes effect almost daily, truly allowing for real-time process improvements. Cons Unifize has been a great partner, ensuring any features we deem necessary are on the horizon. While a rough version of workflows is in the system, this feature is already being further developed for an enhanced customer experience. Reason for choosing Unifize N/a Switched from [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) MasterControl was not adaptable and all its features were out-of-the-box solutions. This often pigeon holed our company, making us less effective in the end. Further, I felt that MasterControl was very expensive for the very few quality processes we implemented. Unifize has allowed for more than triple the number of quality processes and users for about half the cost. Review Source MR Mayank R. CEO Real Estate Used the software for: 1-2 years ### "MAIA Loves Unifize!" May 24, 2022 4.0 We enjoy using Unifize and would like for it to be all pervasive in our business from a work flow standpoint, which we are working on implementing. Pros Unifize helps us keep each work flow across departments in our business organised with defined start times and end times, ensuring no critical part of the process is missed. It is a great way to interact with colleagues focusing on TASKS and completing them correctly and in a timely manner. Cons The UI could be easier to read and interact with. It sometimes has glitches, but less so. Review Source ES Ernesto S. Director of North American Operations Food Production Used the software for: 6-12 months ### "Produce quality Application" June 22, 2022 5.0 We love the product - see lots of potential - and have an amazing partnership with the development team! Pros Great interface and potential for Dashboard automatization Cons easier templates - or learning curve - for reports and data mining Reason for choosing Unifize Flexibility and affordability Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Need a single "gathering" place for data keeping and analysis and communications Review Source TC Tedd C. Director of Quality Machinery Used the software for: 2+ years ### "Unifize Review" May 4, 2022 4.0 My overall experience was very positive. The onboarding process including hands on training and full support resulted in the least pain one could expect for such a major change. Pros The software is very intuitive and feels very much like a social media platform. The process is driven by conversation involving only the right people on the team. The flexibility of being able to design and develop a process flow for each process that best fits your environment is a huge plus. The availability of an App for mobile devices allows our sales team to be more involved while they are on the road visiting customers. Cons Early on we had concerns over how to manage sensitive documents, but Unifize was able to develop a process that provided a secure cloud location that our company manages who has access to. Reason for choosing Unifize I chose Unifize because I liked the flexibility of creating process flows that aligned with our business. The collaboration opportunity really stood out to me. Review Source Response from Unifize May 13, 2022 Hi Tedd thanks for your review and for your ongoing push to improve our security...thanks to you we are now ITAR complaint... GA Gabe A. Supplier Quality Engineer Military Used the software for: 1-2 years ### "Unifize is a collaborative tool that tears down silos between every department that uses it " April 28, 2022 4.0 This software has solved the questions of how to manage customer concerns, internal quality issues, supplier management and quality, contract review and management reviews. We are looking into engineering change management and purchase order management as well. Our limit is only the business buy in Pros I love that the software allows you to create and link processes together. Even within the conversations, you can manage the flow of the process. There is always an owner so there is no question on where the process is at and who owns that given process Cons The more data you have the slow some aspects of the software can be to load, but that can be avoided by searching for occurrences instead of browsing for them. Reason for choosing Unifize Unifize offered a collaborative aspect that other systems did not have. The conversation around each process is what allows movement forward and results to happen Review Source Response from Unifize May 13, 2022 Thank you for taking the time to review us, Gabe. We have a major upgrade planned in the next few weeks to change how data is served on the manage view that will hopefully address any speed issues... JP Johanny P. Quality Manager Aviation & Aerospace Used the software for: Less than 6 months ### " Easy Implementation " November 7, 2023 5.0 Pros Unifize stands out for its exceptional user-friendliness and intuitive interface, which has enabled us to seamlessly integrate and optimize a wide array of processes. This software has played a significant role in reducing redundancy and centralizing data storage, all while boosting visibility and fostering collaboration. Thanks to Unifize, our operational efficiency has seen remarkable enhancements, and we no longer encounter issues with overlooked tasks. The complete customization options offered by Unifize empower us to tailor processes to fit our organization's requirements. When it comes to Customer Onboarding, the dedicated team consistently goes the extra mile to assist in crafting processes that align perfectly with your preferences, ensuring a truly collaborative effort. Cons The interface can feel a bit cumbersome on occasion, and there are some fundamental features like text wrapping, sorting functions, and the inclusion of percentages on certain graphs that could benefit from an update. Additionally, it would be greatly appreciated if it could seamlessly integrate with other programs such as Salesforce. Review Source NV Niranjan V. Executive Management Food Production Used the software for: 1-2 years ### "Unifize Review" May 23, 2022 5.0 We used it primarily to streamline workflows and add accountability to individual tasks and processes. Unifize has helped us improve communication around our manufacturing processes and also also significantly improved our traceability for QA and QC purposes. Pros Ease of setup and responsive customer success team. Adoption by our team was quite quick and smooth, which is always a challenge for SaaS products in India. Cons Would be good to allow the client to incorporate some business logic that would make aggregating data a bit easier. Review Source IL Isabel L. Training Coordinator Food Production Used the software for: 1-2 years ### "Unifize Review" April 28, 2022 5.0 Pros It is a very easy-to-use platform and customizable with great customer support. It helped break down barriers with some managers since we are now able to track and trend different quality metrics and share with upper management. Cons There are some (albeit very few) instances of server issues and cannot access the site. Review Source Response from Unifize May 13, 2022 Hi Isabel - thank you so much for this review...we are aware of the server issues and they should be eliminated shortly... VT Venkatesh T. Deputy general manager - Retail Consumer Goods Used the software for: 6-12 months ### "Flexible and scalable process management" April 28, 2022 5.0 Excellent onboarding team. Pros Simple and intuitive UI. Easy to implement, change and update. Great for processes that are too complicated to put into an ERP Cons The dashboards and documentation need some improvement Review Source Response from Unifize May 13, 2022 Thanks Venkatesh - we really appreciate this feedback and are working on improving the dashboards and documentation as we speak. NC Nanda C. Executive Management Food Production Used the software for: 1-2 years ### "Solving an important problem in workplace task management and communication " May 24, 2022 5.0 A clever software with a great team behind it. Pros The fundamental architecture of the application. Cons In the adoption phase, I would focus on-boarding at the highest level of tasks/projects until usage is routine and the user base is adopted, rather than start with simple/lower-value processes. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.