# Google Authenticator Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Google Authenticator the right Multi-Factor Authentication solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253108/Google-Authenticator/reviews

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Google Authenticator

4.8 (74)

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Last updated June 3rd, 2026

# Reviews of Google Authenticator

Ease of use

4.9

Customer Service

4.6

## Pros and Cons in Reviews

K F

DIrectorFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“IT helps me authenticate in a way that doesnt require a ton of passwords, etc. And I can use it with a lot of different applications.“

January 8, 2026

CB

Christine B

Pilates transformation expertHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“I’m unable to authenticate on multiple devices, so it’s essential to choose your most used device when beginning the process.“

March 19, 2026

SP

Stephanie P

American accent coachE-Learning, Self-employedUsed the software for: More than 2 years.

“The app makes it incredibly easy to add software platforms for login authentication. When I first encountered the need to use 2-factor authentication years ago, a coworker suggested the app.“

March 1, 2026

Aroob A

Web DeveloperComputer Software, 11 - 50 employeesUsed the software for: More than 2 years.

“It is a bit tricky to use at first when you want to connect any other account to your google authenticator.“

April 18, 2026

HW

Htet Htet W

Assistant LectureE-Learning, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I like Google Authenticator because of its Clean and Simple GUI, Cloud sync feature. And then, we can import and export accounts to my new device.“

May 7, 2025

LD

Laura D

Medical coderHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months.

“I am not a fan of authenticator apps because they often do not work with my older Smartphone, but the setup with Google Authenticator was seamless and works every time.“

October 18, 2024

VS

Vibhore S

Logistics LeadHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“It’s really nice it keeps the the hassle away by providing security codes which are refreshed every minute.“

April 1, 2026

JP

Josey P

Product ManagerLeisure, Travel & Tourism, 51 - 200 employeesUsed the software for: Less than 6 months.

“The codes do not always last long enough for me to type them in“

February 28, 2025

## Showing most helpful reviews

Showing 1-25 of 74 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dhakadiya O.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Safest Application "

February 17, 2025

4.0

Great application for managing 2 factor authentication

Pros

I like it because it comes with google's security for managing two factor authentication for lot of applications. Its super easy to use.

Cons

There's nothing I dislike cause it's helping me a lot and it's quite easy to use

Review Source

MW

Meegan W.  
Educator  
Education Management  
Used the software for: 1-2 years

### "Keeps your things safe"

April 30, 2026

5.0

Overall, using Google Authenticator has been pretty solid. It’s reliable, simple, and does exactly what it’s supposed to do without trying to be fancy. I never worry about it failing when I need a code, which is huge for something tied to account security. Still, I sometimes wish it had a few more convenience features, especially when switching phones. Even with that, it’s a dependable tool that keeps things straightforward and stress‑free.

Pros

Google Authenticator is super quick, simple, and honestly just gets out of your way. It loads fast, the codes pop right up, and it works with pretty much every site that supports two‑factor authentication. I like that it doesn’t need Wi‑Fi or data to generate codes, so it works anywhere without stressing you out. The clean layout also makes it easy to find what you need without digging through menus or extra features you’ll never use.

Cons

The biggest headache is moving everything to a new phone. For a long time, there was no backup at all, so losing your phone meant a full‑on panic. Even now, the export process feels a little clunky and not as smooth as other apps. If you forget to transfer your codes, you can get locked out of accounts fast. It also doesn’t have things like multi‑device sync or a built‑in lock, which would make it feel more modern.

Review Source

AM

Annie M.  
Physician Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Google Authenticator App review"

February 28, 2025

3.0

other than sitting through adds, this app is easy and straightforward to use

Pros

this app allows me to authenticate myself when logging into the Electronic Medical Record system from home, and it is easy to use

Cons

this app has multiple, forced adds that users must sit through before successful use of the app itself

Review Source

VR

Verified Reviewer  
Web Developer  
Computer Software  
Used the software for: 2+ years

### "Google Authenticator review for quick log ins"

April 18, 2026

4.0

I have been using authenticator since 2023. From using it as a student to using it on my workplace, it has saved me a lot of time many times when I have to log into microsoft products.

Pros

It is a very fast way to log into the softwares that are connected to this app. Sometimes when you open the app, it automatically sends the signal to your laptop that you just authenticated.

Cons

It is a bit tricky to use at first when you want to connect any other account to your google authenticator. For example, searching the qr option isn't as easy as it seems, especially for mid aged generation.

Review Source

SP

Stephanie P.  
American accent coach  
E-Learning  
Used the software for: 2+ years

### "Easy-to-Use 2FA App"

March 1, 2026

5.0

From the initial installation and setup, to easily adding new software logins via scanning a QR code with the app, I've always found Google Authenticator to be easy to use. I also like that a simple progress circle displays next to all of the logins you have saved in the app so you can clearly see how much time you have until the currently displayed set of codes resets.

Pros

The app makes it incredibly easy to add software platforms for login authentication. When I first encountered the need to use 2-factor authentication years ago, a coworker suggested the app. I honestly had no idea how to go about adding services to the app, but I found it really easy to get started. And the app's simple interface means that nothing distracts from the basic functionality.

Cons

Honestly, I haven't had any issues with this app. It does exactly what it is intended to do, and it makes it super easy to add new software logins.

Review Source

VS

Vibhore S.  
Logistics Lead  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Logistics Lead"

April 1, 2026

5.0

Very nice experience, keeping my accounts safe and sense of security knowing no one can access my account.

Pros

It’s really nice it keeps the the hassle away by providing security codes which are refreshed every minute.

Cons

Opening other app to fill in security codes which is safe to keep your account safe but it’s a bit of hassle.

Review Source

CB

Christine B.  
Pilates transformation expert  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Intuitive to use; easy to set up"

March 19, 2026

5.0

Easy to set up, easy to use 99% of the time. Very occasionally, it stalls, requiring a second or third attempt. I haven’t been able to figure out what triggers the stalls.

Pros

I contract with several companies that require google authentication. It was easy to install and implement.

Cons

I’m unable to authenticate on multiple devices, so it’s essential to choose your most used device when beginning the process.

Review Source

VR

Verified Reviewer  
DIrector  
Financial Services  
Used the software for: 2+ years

### "Google Authenticator"

January 8, 2026

5.0

I am pleased with the Google Authenticator. It's very helpful. And I can verify myself without giving a lot of personal info.

Pros

I like that it is a universal key. IT helps me authenticate in a way that doesnt require a ton of passwords, etc. And I can use it with a lot of different applications.

Cons

That I have to open it up and copy and then try to rush back to the app in time before the next code loads.

Review Source

VR

Verified Reviewer  
Case Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Safe and Secure"

September 25, 2025

5.0

Google Authenticator has been very useful for accessing our work website and also our surveillance system.

Pros

It's super easy to use and I can use it for more than just work. It's very secure and easily accessible.

Cons

Sometimes the authenticator code will change in the middle of entering it and it will not accept the code and I will have to reenter the new code.

Review Source

GC

Garnet C.  
Technician  
Defense & Space  
Used the software for: 2+ years

### "Simply put, it works well"

June 19, 2025

5.0

Simple free download from your OS app store, from there it is very easy to authenticate your 2FA password and log into your apps or programs

Pros

Have used this product for a while, works very well for 2FA user authentication. No complaints at all.

Cons

I personally don't have any complaints, the app works as it is designed to and seamlessly on my smartphone.

Review Source

Alessandro D.  
Addetto vendite e magazziniere  
Automotive  
Used the software for: 1-2 years

### "Comodo però si può migliorare"

April 4, 2026

5.0

Pros

Semplice e immediato, appena apri l'app ti esce il codice di 6 cifre da utilizzare. Con questa app mi sento molto piu sicuro con i miei vari account.

Cons

Per ogni account si deve creare una voce nell'elenco. Quindi se si hanno tante voci, può risultare meno veloce e reattivo.

Review Source

HHW

Htet Htet W.  
Assistant Lecture  
E-Learning  
Used the software for: 1-2 years

### "Clean and Effective Authenticator"

May 7, 2025

4.0

Pros

I like Google Authenticator because of its Clean and Simple GUI, Cloud sync feature. And then, we can import and export accounts to my new device. This is the most feature I like.

Cons

Nothing at the moment, But Application lock feature doesn't include. If this feature include, I will be enjoy.

Review Source

CS

Cristina S.  
Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "The best double authentication tool"

January 2, 2025

5.0

Pros

the best double authentication tool. Essential for the security of digital and social platforms.

Cons

there is no possibility to create folders for example if you manage multiple businesses. but you can only drag accounts to order them.

Review Source

KS

Kiran S.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great tool to keep your login credentials secure "

November 13, 2024

5.0

Fantastic, much easier than other 2-factor authentication methods

Pros

Ease of use, increases online security with minimal hassle

Cons

I wish the timer for the codes was a little longer

Review Source

MSB

Mahipal Singh B.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Google Authenticator Review"

June 8, 2022

5.0

My overall experience with Google Authenticator is too good. It helps us to apply MFA to access our repository and also helps to log in to our organization's laptop. It makes our laptop more secure even if got stolen.

Pros

Multi-factor authentication is the best part of this software I loved. It helps us to secure our data or resources even if our credentials got compromised. The token we are using as MFA is kept refreshing and valid for 30 sec and reduce the hacking attack.

Cons

As of now, I don't have anything which I don't like about this software.

Review Source

Andrea V.  
Artista Textil  
Design  
Used the software for: 6-12 months

### "Muy buen software para proteger tus cuentas"

September 18, 2023

5.0

Mi experiencia ha sido muy buena, lo único malo es que hace unos meses no sabía que tenía que tenía que transferir la cuenta antes de eliminar el software de mi teléfono, y perdí el acceso a todas las cuentas que tenía registradas, tuve que ir a servicio al cliente o la ayuda de cada una de esas cuentas para restaurar, porque no hay otra forma. Entiendo que es por seguridad, pero fue bastante engorroso el proceso. Deberían habilitar otra forma de recuperar la cuenta.

Pros

Me gusta mucho su simpleza, es muy fácil de usar, es sencillo agregar cuentas. Permite la opción de agregar cuentas con códigos qr, ,lo que hace el proceso mucho más rápido. Hay muchos softwares y páginas que usan este software, la pantalla tiene modo oscuro y es fácil transferir cuentas.

Cons

Lo que menos me gusta es que, si por mala suerte, pierdes el acceso al software y no transferiste la cuenta antes, vas a perder el acceso ya que no hay manera de recuperarlo.

Review Source

MM

Matteo M.  
Ingegnere  
Information Technology and Services  
Used the software for: 2+ years

### "Persa l'app, perso ogni accesso ai servizi"

September 17, 2023

3.0

Ho abbandonato questo servizio, perché purtroppo mi è capitato di perdere l'accesso all'app Google Authenticator e perdere tutte le chiavi di accesso. In questo modo ho dovuto rifare la procedura di autenticazione a due fattori a tutti i servizi che avevo in app.

Pros

Il servizio di Google Authenticator permette di fornire codici per l'autenticazione a due fattori di tutti i servizi che vogliamo.

Cons

L'inconveniente principale e più importante (grave oserei dire) sta nel fatto che se si perde l'accesso all'applicazione (formattazione dello smartphone, malfunzionamento smartphone, disinstallazione app) si perdono tutte le chiavi di accesso che abbiamo in Google Authenticator senza la possibilità di poterle recuperare, se non rifare la procedura di autenticazione a due fattori di tutti i servizi salvati in Google Authenticator.

Review Source

AKA

Abraham Kwame A.  
Business man  
Photography  
Used the software for: 1-2 years

### "Appreciation"

September 24, 2022

5.0

My current benefits with Google autheticator is, I now do my sign in and out with the software

Pros

What I even like about the software is, it's easy to use

Cons

What I like least about the software is the scanning of the barcodes moves very fast so one should always be fast

Review Source

JSB

Jagat Singh B.  
Technical Lead  
Computer Software  
Used the software for: 1-2 years

### "Google Multi Factor Authenticator"

August 19, 2022

4.0

It is good for me at every level it - Easy to integrate with any application, Easy to use, Quick and responsive,

Pros

It is good to enhance security from one level to another level. I am using google authenticator for my Gmail account to secure one step ahead. We are storing crucial data over Gmail and I like QR codes to authenticate which is really too fast. Like Gmail, we can integrate google authenticator on other applications that contain more sensitive data just like Git. When I log in to the Git account, it asks me for two-factor authentication.

Cons

As of now, I didn't face any issues with google authenticator. It works with me hassle-free till now.

Review Source

SA

Suzanne A.  
Customer Engagement & Support  
Information Technology and Services  
Used the software for: 2+ years

### "very user friendly"

August 13, 2022

5.0

Pros

I have been using Google Authenticator for years for work and I love how user friendly it is. It is so easy to use! All you have to do is open up the app and everything you need is right there for you, waiting. It is such a basic, easy to use product that anyone can use it, no matter what your app level usage is.

Cons

nothing, I have no complaints about this product.

Review Source

Henrique C.  
Desenhador  
Construction  
Used the software for: Less than 6 months

### "Segurança "

September 20, 2023

5.0

Pros

Óptimo software de segurança. Funciona off-line e é gratuito.

Cons

Na minha opinião as únicas grandes desvantagens deste software é a limitação de contas e não funcionar em PCs

Review Source

WAF

Waleed Ahmad F.  
Software Developer  
Automotive  
Used the software for: 1-2 years

### "Authentication simplified - Google Authenticator"

September 20, 2023

5.0

Pros

Its simplicity and ease of use is the best thing about it.

Cons

So far no cons are found. But it can be enhanced so that you can automate the process on your laptop.

Review Source

IA

Ignas A.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Use it for many sites"

September 30, 2022

5.0

Pros

I really like how easy it is to use and add new apps by scanning qr

Cons

Not that I can think of. Maybe an easier way to reset the account, but I know it's problematic

Review Source

SA

Samuel A.  
Software  
Telecommunications  
Used the software for: 2+ years

### "Essential Security Tool"

May 1, 2023

5.0

Great for two-factor authentication, but it could benefit from more robust backup and recovery features.

Pros

Added account security, easy setup process for different services

Cons

No cloud backup, limited account recovery options

Review Source

MK

Mitali K.  
Student  
Research  
Used the software for: Less than 6 months

### "A clever and creative way to never lose your account."

June 16, 2022

4.0

Overall, I am more secure with all my accounts after using Google Authenticator.

Pros

I like the entire functionality of the Authenticator App. The fact that I can access my account on another device using the codes even when my phone is offline is just amazing. There have been a couple of times that I lost access to some crucial information because I somehow forgot the credentials, but it doesn't happen anymore while I have started using the Authenticator.

Cons

So far the app has worked great for me. I think the interface could be more illustrative.

Review Source

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