# Google Authenticator Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Google Authenticator the right Multi-Factor Authentication solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253108/Google-Authenticator/reviews

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Google Authenticator

4.8 (74)

[View alternatives](https://www.capterra.com/p/253108/Google-Authenticator/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 6th, 2026

# Reviews of Google Authenticator

Ease of use

4.9

Customer Service

4.6

## Pros and Cons in Reviews

K F

DIrectorFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“IT helps me authenticate in a way that doesnt require a ton of passwords, etc. And I can use it with a lot of different applications.“

January 8, 2026

CB

Christine B

Pilates transformation expertHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“I’m unable to authenticate on multiple devices, so it’s essential to choose your most used device when beginning the process.“

March 19, 2026

HW

Htet Htet W

Assistant LectureE-Learning, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I like Google Authenticator because of its Clean and Simple GUI, Cloud sync feature. And then, we can import and export accounts to my new device.“

May 7, 2025

Aroob A

Web DeveloperComputer Software, 11 - 50 employeesUsed the software for: More than 2 years.

“It is a bit tricky to use at first when you want to connect any other account to your google authenticator.“

April 18, 2026

SP

Stephanie P

American accent coachE-Learning, Self-employedUsed the software for: More than 2 years.

“The app makes it incredibly easy to add software platforms for login authentication. When I first encountered the need to use 2-factor authentication years ago, a coworker suggested the app.“

March 1, 2026

LD

Laura D

Medical coderHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months.

“I am not a fan of authenticator apps because they often do not work with my older Smartphone, but the setup with Google Authenticator was seamless and works every time.“

October 18, 2024

VS

Vibhore S

Logistics LeadHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“It’s really nice it keeps the the hassle away by providing security codes which are refreshed every minute.“

April 1, 2026

CB

Christie B

CommunicationsReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“It lacks pasting the code within the keyboard.“

May 20, 2024

## Showing most helpful reviews

Showing 1-25 of 74 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dhakadiya O.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Safest Application "

February 17, 2025

4.0

Great application for managing 2 factor authentication

Pros

I like it because it comes with google's security for managing two factor authentication for lot of applications. Its super easy to use.

Cons

There's nothing I dislike cause it's helping me a lot and it's quite easy to use

Review Source

VR

Verified Reviewer  
Web Developer  
Computer Software  
Used the software for: 2+ years

### "Google Authenticator review for quick log ins"

April 18, 2026

4.0

I have been using authenticator since 2023. From using it as a student to using it on my workplace, it has saved me a lot of time many times when I have to log into microsoft products.

Pros

It is a very fast way to log into the softwares that are connected to this app. Sometimes when you open the app, it automatically sends the signal to your laptop that you just authenticated.

Cons

It is a bit tricky to use at first when you want to connect any other account to your google authenticator. For example, searching the qr option isn't as easy as it seems, especially for mid aged generation.

Review Source

AM

Annie M.  
Physician Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Google Authenticator App review"

February 28, 2025

3.0

other than sitting through adds, this app is easy and straightforward to use

Pros

this app allows me to authenticate myself when logging into the Electronic Medical Record system from home, and it is easy to use

Cons

this app has multiple, forced adds that users must sit through before successful use of the app itself

Review Source

SP

Stephanie P.  
American accent coach  
E-Learning  
Used the software for: 2+ years

### "Easy-to-Use 2FA App"

March 1, 2026

5.0

From the initial installation and setup, to easily adding new software logins via scanning a QR code with the app, I've always found Google Authenticator to be easy to use. I also like that a simple progress circle displays next to all of the logins you have saved in the app so you can clearly see how much time you have until the currently displayed set of codes resets.

Pros

The app makes it incredibly easy to add software platforms for login authentication. When I first encountered the need to use 2-factor authentication years ago, a coworker suggested the app. I honestly had no idea how to go about adding services to the app, but I found it really easy to get started. And the app's simple interface means that nothing distracts from the basic functionality.

Cons

Honestly, I haven't had any issues with this app. It does exactly what it is intended to do, and it makes it super easy to add new software logins.

Review Source

VS

Vibhore S.  
Logistics Lead  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Logistics Lead"

April 1, 2026

5.0

Very nice experience, keeping my accounts safe and sense of security knowing no one can access my account.

Pros

It’s really nice it keeps the the hassle away by providing security codes which are refreshed every minute.

Cons

Opening other app to fill in security codes which is safe to keep your account safe but it’s a bit of hassle.

Review Source

CB

Christine B.  
Pilates transformation expert  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Intuitive to use; easy to set up"

March 19, 2026

5.0

Easy to set up, easy to use 99% of the time. Very occasionally, it stalls, requiring a second or third attempt. I haven’t been able to figure out what triggers the stalls.

Pros

I contract with several companies that require google authentication. It was easy to install and implement.

Cons

I’m unable to authenticate on multiple devices, so it’s essential to choose your most used device when beginning the process.

Review Source

VR

Verified Reviewer  
Case Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Safe and Secure"

September 25, 2025

5.0

Google Authenticator has been very useful for accessing our work website and also our surveillance system.

Pros

It's super easy to use and I can use it for more than just work. It's very secure and easily accessible.

Cons

Sometimes the authenticator code will change in the middle of entering it and it will not accept the code and I will have to reenter the new code.

Review Source

VR

Verified Reviewer  
DIrector  
Financial Services  
Used the software for: 2+ years

### "Google Authenticator"

January 8, 2026

5.0

I am pleased with the Google Authenticator. It's very helpful. And I can verify myself without giving a lot of personal info.

Pros

I like that it is a universal key. IT helps me authenticate in a way that doesnt require a ton of passwords, etc. And I can use it with a lot of different applications.

Cons

That I have to open it up and copy and then try to rush back to the app in time before the next code loads.

Review Source

GC

Garnet C.  
Technician  
Defense & Space  
Used the software for: 2+ years

### "Simply put, it works well"

June 19, 2025

5.0

Simple free download from your OS app store, from there it is very easy to authenticate your 2FA password and log into your apps or programs

Pros

Have used this product for a while, works very well for 2FA user authentication. No complaints at all.

Cons

I personally don't have any complaints, the app works as it is designed to and seamlessly on my smartphone.

Review Source

HHW

Htet Htet W.  
Assistant Lecture  
E-Learning  
Used the software for: 1-2 years

### "Clean and Effective Authenticator"

May 7, 2025

4.0

Pros

I like Google Authenticator because of its Clean and Simple GUI, Cloud sync feature. And then, we can import and export accounts to my new device. This is the most feature I like.

Cons

Nothing at the moment, But Application lock feature doesn't include. If this feature include, I will be enjoy.

Review Source

RG

Rosela G.  
Relazioni con il pubblico  
Government Relations  
Used the software for: 1-2 years

### "Una misura di sicurezza perfetta"

February 8, 2024

5.0

Perfetta come applicazione e mi fa sentire sicura nei miei accessi online

Pros

Perfetta nella sua esecuzione. Mi offre tanta sicurezza

Cons

Mi dispiace ma non riesco a trovare dei difetti

Switched from

[Avast Secure Browser](https://www.capterra.com/p/229120/Avast-Secure-Browser/)

Alla fine un browser per quanto ottimo non credo sia 100% sicuro

Review Source

Matteo F.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Molta più sicurezza in un unico posto"

March 22, 2026

5.0

La mia esperienza è ottima, configurazione chiara e semplice, aumenti la sicurezza grazie a codici che vengono aggiornati nel giro di qualche secondo

Pros

Poter aumentare la sicurezza di diversi siti/app tramite codici che solo tu possiedi e vengono aggiornati costantemente

Cons

Nulla mi sono sempre trovato con tutto, la funzionalità e chiara e non cambierei nulla. Molto comodo per avere più siti sotto controllo

Review Source

SG

Summer G.  
Office Employee  
Construction  
Used the software for: 6-12 months

### "Worth it, enjoy usuing it."

March 31, 2025

4.0

I prefer this authenticator. Have used a few others but haven't found one I like better than this.

Pros

Works fast and stays very accurate. Haven't found one better.

Cons

Wish the time was slightly longer before it switched codes.

Review Source

JP

Josey P.  
Product Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Amazing product that simplifies 2 factor login"

February 28, 2025

5.0

Great app that makes 2 factor log in a breeze no matter where you are

Pros

Simple interface, ease of use, and ability to add more than one website to the app

Cons

The codes do not always last long enough for me to type them in

Review Source

KS

Kiran S.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great tool to keep your login credentials secure "

November 13, 2024

5.0

Fantastic, much easier than other 2-factor authentication methods

Pros

Ease of use, increases online security with minimal hassle

Cons

I wish the timer for the codes was a little longer

Review Source

RSS

Rishiraj Singh S.  
Software Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Google Authenticator Review"

June 25, 2022

5.0

By the Google Authenticator, our organization adding additional layer to authenticate users before accessing the company resources. It helps to secure their data even users credentials got compromised.

Pros

The most about Google Authenticator is help us to authenicate user via either Two-Factor or Multi-Factor feature even users credentials get compromised. It helps organization to secure their data by the Multi-Factor authentication for the user to access it.

Cons

As of now, i don't have anything which i don't like about this software.

Review Source

eO

elies O.  
Ouvrier  
Mental Health Care  
Used the software for: 2+ years

### "Mon ami authenticator."

March 20, 2023

5.0

Pros

Je peux rapidement authentifier mes appli où que je soit avec mon mobile

Cons

Perdre son mobile est une perte de temps.chasser la procrastination avec l'authentification de base et tout reprendre à zéro

Reason for choosing Google Authenticator

Pour gagner plus de temps d'accès sécurisé sur les services Google et autres partenaires a authentifier pour faire fonctionner le service.

Switched from

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)

Parce que j'utilise d'autre systèmes

Review Source

TO

Tracy O.  
Owner  
Graphic Design  
Used the software for: 1-2 years

### "The only two-factor authentication you need."

July 15, 2022

5.0

I love and trust Google Authenticator. It’s the only app I have and will ever use for my two-factor authentication. It gives me the extra layer of security for my crypto wallet and my social media accounts. There is a lot of hacking going around lately and with Google Authenticator and a strong password – I know I have double the security.

Pros

The best thing about Google Authenticator is that it’s easy to set up and use. Even when I suggest it to my not-so-tech-savvy clients, they are able to set it up and use it. It integrates seamlessly into my business, and I have it connected to every application that I use online that will allow me to. I know that my social media profiles have an extra layer of security which is great, especially with all the hacking going around lately.

Cons

There is nothing that I dislike about it.

Review Source

JH

Jack H.  
Area Organiser  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Aesthetic Authentication "

February 23, 2024

5.0

Pros

It’s everything you expect from Google. Clean, and easy to use.

Cons

Having to use it in the first place. But accepting it’s part of day to day life.

Review Source

NR

Naiyan R.  
student  
Computer Software  
Used the software for: 1-2 years

### "User experience of Google Authenticator"

August 12, 2022

4.0

If i say honestly the service are good ,but its need more upgrade , some futures are missing like account sync or backup option . Its really Disappoint me a lot.

Pros

I mostly like its service for its full free and the user interface

Cons

yes there are some futures are missing , there are no sync option available . If some how auth app get uninstall i cant restore or backup it again its a major issue of this authenticator

Review Source

DR

Daniel R.  
Co-founder  
Computer Software  
Used the software for: 2+ years

### "Much more reliable than SMS"

June 27, 2022

5.0

Pros

I was finding that I was not always receiving an SMS for my apps that use 2FA. Switching to Google Authenticatior solved this problem for me.

Cons

With so many accounts now connected, it can sometimes be hard to find the one I'm looking for.

Review Source

OM

Oreoluwa M.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Review of Google authenticator"

July 27, 2022

4.0

Overall, I think it's a very good and timely app to Secure your accounts.

Pros

I really like how google helps me secure my accounts with the 2 step verification process, I rarely worry about getting hacked nowadays all thanks to this software.

Cons

It's a great app but I feel it can be improved with the ability to scan QR codes in-app. What I mean is, usually you have to scan your code with your camera from another device, it's an headache when you don't have two devices with you, but if it can be improved to scan screenshot images with QR codes even in the app, it would be fantastic. Also, it doesn't work for all devices, as some generated codes don't work, I feel this should also be looked into

Review Source

SA

Samuel A.  
Software  
Telecommunications  
Used the software for: 2+ years

### "Essential Security Tool"

May 1, 2023

5.0

Great for two-factor authentication, but it could benefit from more robust backup and recovery features.

Pros

Added account security, easy setup process for different services

Cons

No cloud backup, limited account recovery options

Review Source

FF

Fábio F.  
Advogado  
Legal Services  
Used the software for: 6-12 months

### "Google authenticator é excelente para o fim ao qual se destina"

March 23, 2023

5.0

Benefícios de acesso ao sistema de tribunais, tipo do Paraná que exige autenticação. Funciona perfeitamente.

Pros

Produto é fácil de usar. Leve, acessa rapidamente.

Cons

Não há nenhuma observação negativa a fazer.

Review Source

CM

Cláudia M.  
EHS Engineer  
Automotive  
Used the software for: Less than 6 months

### "Get safe by Google Authenticator"

February 13, 2023

5.0

The experience has been positive and for now, it's been working fine.

Pros

Good and easy way to make the accounts safe.

Cons

I've been using as well others authenticators that seem a little more modern.

Review Source

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## Related categories

[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Authentication](https://www.capterra.com/authentication-software/)

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