---
title: "Zoho Campaigns Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Zoho Campaigns Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more."
source_url: "https://www.capterra.com/p/253223/Zoho-Campaigns/"
page_type: "product"
language: "en"
---

# 

 Zoho Campaigns Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zoho Campaigns

## What is Zoho Campaigns?

Zoho Campaigns is a feature-rich email & SMS marketing software for businesses of all sizes. From topic & list management to automation & tracking your reports, this easy-to-use email and SMS marketing tool has it all at a reasonable price. Create responsive campaigns using ready-to-use email templates or the drag-and-drop editor to create eye-catching emails. You can also automate your entire email & SMS campaign process and track your reports to plan, execute & manage future campaigns.

## What is Zoho Campaigns used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 317 user reviews

Reviews sentiment

Positive

85%

Neutral

10%

Negative

4%

Starting price

€4

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Email Marketing / 2026
-   Marketing Automation / 2026
-   SMS Marketing / 2026
-   Customer Engagement / 2025
-   Email Tracking / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zoho Campaigns?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoho.com/&name=Zoho Campaigns)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zoho Campaigns

4.3 (317)

VS.

[4.3 (2,940)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting Price

€4

Flat Rate, Per Month

Starting Price

$12

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (304)

Ease Of Use

4.3 (3,491)

Value For Money

4.4 (270)

Value For Money

4.1 (3,070)

Customer Service

4.3 (262)

Customer Service

4.2 (3,069)

## Zoho Campaigns alternatives

Highest Rated

[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (6,246)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (1,144)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/253223/Zoho-Campaigns/alternatives/)

## FAQs about Zoho Campaigns

Overview

### What problems does Zoho Campaigns solve?

Zoho Campaigns helps teams replace manual, disconnected email marketing with one system for list management, segmentation, scheduled sends, automated follow-ups, and campaign analytics. Small business marketers, agencies, sales teams, and CRM-driven organizations use it to target the right contacts, track opens and clicks, and reduce repetitive campaign work.

Answer based on 213 reviews

Overview

### Which roles and teams benefit most from Zoho Campaigns?

Zoho Campaigns is most used by marketing teams, business owners, and company leaders who need efficient email outreach and audience engagement. Marketing managers and digital specialists build campaigns, segment lists, and track performance, while founders, executives, and business development leaders use it to nurture prospects, support promotions, and strengthen customer communication.

Answer based on 295 reviews

Overview

### What company size and industries is Zoho Campaigns built for?

Zoho Campaigns is built mainly for small businesses, which make up 88% of reviewers, and it is used most in Marketing and Advertising at 11%. It also serves midsize businesses at 7% and enterprises at 6%, with strong use in Information Technology and Services at 10% and Computer Software at 8%.

Answer based on 317 reviews

Features and Usability

### What are the key features of Zoho Campaigns?

Zoho Campaigns includes core email campaign management tools like drag-and-drop email templates, mailing list management, campaign scheduling, and email tracking for opens, clicks, and unsubscribes. Differentiating features include Zoho CRM integration, segmentation, autoresponders and drip workflows, plus A/B testing and social campaign support.

Answer based on 133 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Zoho Campaigns offers a free plan for up to 2,000 contacts, with Standard from €4/month and Professional from €6/month. Annual pricing starts lower, and businesses over 100,000 contacts must contact Zoho. Reviewers often call it affordable, but some say pricing can feel confusing, scale up quickly, and require setup time.

Answer based on 80 reviews

Integrations

### Which third-party tools and platforms does Zoho Campaigns integrate with?

Zoho Campaigns integrates with Zoho CRM, WordPress, Bigin by Zoho CRM, Zapier, Make, and Microsoft Excel, with catalog support for Google Drive and HubSpot CRM. It supports over 50 integrations across CRM, website, automation, and file storage tools, covering common marketing and contact management workflows.

Answer based on 88 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Zoho Campaigns?

Zoho Campaigns offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers say basic campaign setup is manageable for users familiar with Zoho, while nontechnical teams and admins often need more time because the interface, templates, and workflows can feel less intuitive at first.

Answer based on 17 reviews

Getting Started and Support

### What customer support options does Zoho Campaigns offer, and how do users rate the experience?

Zoho Campaigns offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as helpful, responsive, and useful during setup, with strong learning resources. Others report inconsistent quality, slow escalations, and difficulty getting clear answers for more complex issues.

Answer based on 50 reviews

Email campaigns

### How good is Zoho Campaigns for email campaigns?

Zoho Campaigns handles email campaigns well for small business and marketing teams that want affordable sending, templates, automation, and CRM-linked targeting. It makes campaign creation, scheduling, segmentation, and reporting straightforward, though some users mention an initial learning curve, occasional setup friction, and limits compared with broader multichannel outreach tools.

Answer based on 133 reviews

## Who uses Zoho Campaigns?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 20,387 Email Marketing reviews

Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities:

-   **Email Campaign Management** (**50%** of reviewers rated this feature as critical)
-   **Campaign Scheduling** (**44%**)
-   **Campaign Analytics** (**40%**)

Zoho Campaigns supports all three features that reviewers rate most important: **Email Campaign Management**, **Campaign Scheduling**, and **Campaign Analytics**. Together, these capabilities help businesses create and manage campaigns, plan sends at the right time, and track performance results, allowing teams to improve email execution and make better marketing decisions.

Email Campaign Management

4.7 (95)

60.00% of 95 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Campaign Scheduling

4.8 (31)

83.87% of 31 reviewers that rated this feature as important or highly important

Set campaign schedules by selecting start, pause, and end dates

Campaign Analytics

4.7 (26)

50.00% of 26 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Contact Management

4.6 (44)

54.55% of 44 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Mobile Optimization

4.7 (57)

57.89% of 57 reviewers that rated this feature as important or highly important

Optimize content to ensure it is easily accessible for mobile users

Contact Database

4.6 (66)

59.09% of 66 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Zoho Campaigns 87 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Responses: Automatic reply functionality for incoming messages
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Marketing: Plan marketing campaigns for events
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Geolocation: Determines the location of a device using GPS or an IP address
- Image Library: Store and manage images
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- List Management: Manage contacts across multiple mailing lists
- Live Chat: Ability to chat online in real time
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Marketing Calendar: See past and upcoming campaigns and communications in a calendar view
- Mass Texting: Send messages to multiple subscribers at the same time
- Message Personalization: Personalize text messages using templates and custom fields
- Mobile Access: Access software remotely via mobile devices
- Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount
- Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Personalization: Adjust communications based on previous interactions or personal preferences
- Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduled Messaging: Send individual or bulk text messages at predetermined times
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Shortcodes: Short phone numbers that used to opt-in to SMS campaigns
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Subscriber Management: Add or remove subscribers from mailing lists
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

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Features

4.2 (300)

4.2

Based on 300 reviews

## Pricing

Value for money

4.4 (270)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/253223/Zoho-Campaigns/pricing/)

Forever Free

€0.00

It includes:

-   6000 Emails/Month to 2000 Contacts
-   Admin + 4 Users
-   Basic Email Templates
-   Compliance Check
-   Reports and Analytics
-   Signup and Popup Forms

Standard

€4.00

Flat Rate,Per Month

It includes:

-   A/B Testing
-   Advanced Email Schedule
-   Advanced Email Templates
-   Advanced Segmentation
-   Dynamic Content
-   Unlimited Emails

Professional

€6.00

Flat Rate,Per Month

It includes:

-   Autoresponders
-   Campaign Managerial Approval
-   Drag-and-Drop Workflow Automation
-   Unlimited Emails

Value for money

4.4 (270)

4.4

Based on 270 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (262)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (262)

4.3

Based on 262 reviews

## User reviews

Overall rating

4.3

Based on 317 reviews

Filter by rating

5(158)

4(113)

3(32)

2(9)

1(5)

Mentioned topic

Sorted by most recent

CM

Christin M.

Business Owner

Construction

### "Lead Generation + Client Retention All Made Possible by Zoho Campaigns"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 9, 2026

My overall with Zoho Campaigns has been remarkable since it has boosted my construction brand making us at top and ahead of others.

Pros

It has been super cool to generate active quality leads with Zoho Campaigns for my Iron Door business - This is the best thing ever that I can post here.

Cons

Lack of builtin native SMS is the only challenge, but all the other features such as email marketing are pretty awesome.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mandie K.

Director of Marketing

Real Estate

### "Easy to use newsletter service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 7, 2026

I've used a few different newsletter platforms in the past the nice part about Zoho Campaigns is that its pretty easy to figure out and intuitive to use. It makes nice looking newsletters and I like the ability to customize the template to my own needs. I can easily view open rates, click rates, and engagement.

Pros

Its very easy to use to create and send newsletters. They look professional and has easy customization. I love the ability to send myself as many test emails as possible. I like to prepare marketing ahead of time so it's ready to go when you need it. Being able to duplicate emails saves me a TON of time!

Cons

Every now and then, the software seems to glitch and I won't be able to easily move things around. And once in a great while, i lose changes and have to go back and redo them.

Switched from

[ActivePipe](https://www.capterra.com/p/205661/ActivePipe/)

ActivePipe would take too long to load in the properties and I couldn't do my job in a timely manner, which is why we signed up for it to begin with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Senior IT Project Manager

Biotechnology

### "Affordable email marketing tool with solid automation features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 8, 2026

It’s a good email marketing solution for businesses already using the Zoho ecosystem because the integrations work pretty smoothly. The platform covers most of the important features like automation, segmentation, templates, and analytics without being too expensive. At the same time, there’s definitely a learning curve and some areas still feel less polished than competitors like Mailchimp or HubSpot. But for the price, it does a solid job overall.

Pros

Affordable compared to a lot of other email marketing tools, especially for small businesses. The drag-and-drop email builder is easy enough to use and the automation features save a lot of time once everything is configured. I also liked how well it integrates with other Zoho apps like CRM which makes managing contacts and campaigns much easier. Overall it gives a lot of value for the price

Cons

The interface can sometimes feel outdated and a little clunky compared to newer marketing platforms. The email editor also has some limitations and occasionally feels buggy when designing templates. I’ve also noticed that reporting and deliverability can be inconsistent at times depending on setup and email configuration. Support response quality also seems hit or miss from my experiance

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Dharmpreet A.

Backend Software Developer

Financial Services

### "Zoho Campaigns in Financial Services Marketing Automation "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2026

With Zoho Campaigns, I am able to create and send personalized marketing emails which leads to high ROI.

Pros

Zoho Campaigns is among the email marketing tools and automation tools that I use for our financial services. Lead nurturing is the best thing that I like most about Zoho Campaigns because it send drip sequences which guide prospects from initial contact to conversion.

Cons

I use a wide array of Zoho tools and therefore whenever I lack some features I always acquire them via Zoho and non-Zoho external Apps integration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KV

Kevin V.

Product manager

Internet

### "Sending email campaigns is easy and connects with CRM"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 28, 2025

Pros

We've been using this for 5+ years. Our Marketing team sends emails with this every week, and it manages the activity fine. The integration with Zoho CRM makes this great.

Cons

Templates are not always 100% what you want them to be, not everything is customizable but overall it's decent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Michele M.

Team Coordinator

Telecommunications

### "Email Marketing Automation Solution that I Highly Recommend to SMEs and Mid-Sized Businesses "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 20, 2025

Pros

Zoho Campaigns facilitates a drag-and-drop editor that streamlines the entire process of creating and customizing marketing emails. I also like that Zoho Campaigns has a robust integration capability that allows me to access a lot of features in one place.

Cons

Even though Zoho Campaigns lack advanced features, I do not have any experience it as a bug since I have integrated with external applications.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CD

Chourouk D.

Marketing Manager

Mechanical or Industrial Engineering

### "A comprehensive platform for all sizes of businesses."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 5, 2025

Zoho campaigns is very affordable and cost effective to all sizes of businesses looking for a reliable email marketing tool

Pros

Zoho Campaigns is a remarkable tool fir email marketing. The software is easy to deploy due to its user friendly interface and responsive customer support services providers. I like the ability of the software in email campaigns management and real-time insights.

Cons

The software has a robust design and sms enabled. I have not experienced notable drawbacks during implementation process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Richard R.

IT Support Manager

Real Estate

### "Zoho Campaigns - Emails campaigns with slcik Integration with your CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 16, 2025

Overall, a good experience, marred by a few teethign troubles. Good interation and overall works well with the workflows. You do need to understand your processes to ensure that you setup your workflows to work as expected, check your emails to see if they are being bounced or delayed. Other than that it works well.

Pros

Really easy to use interface, makes the selections and choices easy to use. Strong integration with other products in particular across our Zoho Platform. Workflows make the process so much easier to manage, and changes as and when required, on the fly can be invoked.

Cons

We have had some issues with the deliverability of emails. at times, emails fail for no reason, this could be down to the integration within Zoho/emails we have imported and not validated. Some elements of the workflows are overly complex and have posed initial challenges to overcome, which should have been straight forward. We are alsos suffering with high bounce rates, still looking into this one. Alognwith email delivery being delayed for uto 24 hour hrs for some reason, agin still looking into this

Switched from

[Apollo.io](https://www.capterra.com/p/158696/Apollo/)

Zoho is our core CRM and we wanted more integration

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IR

Imogen R. A.

Digital Marketing Specialist

Marketing and Advertising

### "Simplify email marketing with zoho campaigns"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 11, 2025

We were able to run multiple client campaigns using one platform instead of different ones, which helped us to keep everything organized and consistent.

Pros

Zoho Campaigns integrates perfectly with our process, allowing us to easily create sequences for our clients' brands. Automation tools are timesavers.

Cons

The design templates could be more flexible some of them feel a bit restricting if you’re looking for very unique emails.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

Gabrielle M.

Professional Mentor

Broadcast Media

### "Marketing Manager "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2025

It is user-friendly and its display is flexible for the new users

Pros

It is well designs for marketing tools that gives an easy way though that helped my business to grow fast

Cons

I haven't found any challenges with this software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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