# Page 10 | Zoho Campaigns Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Zoho Campaigns the right Email Marketing solution for you? Explore 314 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253223/Zoho-Campaigns/reviews

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Zoho Campaigns

4.3 (314)

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Last updated March 13th, 2026

# Page 10 - Reviews of Zoho Campaigns

## Showing most helpful reviews

Showing 226-250 of 314 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chris H.  
Operations Coordinator  
Telecommunications  
Used the software for: 6-12 months

### "null"

June 23, 2016

5.0

Review Source

LW

Lea W.  
Owner  
  
Used the software for: 2+ years

### "Easy Way to Create Email Marketing Campaigns"

March 28, 2018

5.0

Pros

Zoho Campaigns is a drag-and-drop software that is easy to use, has a decent interface and can incorporate multimedia into the emails. It is simple to import contacts and add them to distribution lists.

Cons

There are glitches within the system. For instance, I recently sent a campaign that had a video embedded in it. The video link was functional and worked properly when I tested the campaign. When it was sent to the list, however, the video did not play. Also, there have been issues with the campaign preview that shows up when it is automatically shared on social media.

Review Source

AP

Arun P.  
Writer and Blogger  
Writing and Editing  
Used the software for: 6-12 months

### "Zoho Campaigns Best for Marketing"

October 24, 2018

5.0

Pros

For marketing and promotional activity zoho campaigns provides a wide and trust worthy solution to get all your mails or promotional activity reaches to right person at right time and at right place (inbox). Zoho campaigns starts with free plans and you can go as per your needs.

Cons

Dashboard looks are outdated zoho should improvise the same.

Review Source

VR

Verified Reviewer  
Founder & CEO  
Computer Software  
Used the software for: 1-2 years

### "My favorite Newsletter solution"

March 31, 2019

4.0

Pros

I've tried many newsletter software, but I find Zoho Campaigns to be the easiest to use.

Cons

The design features can be difficult to grasp at first

Review Source

MH

Missy H.  
Owner  
  
Used the software for: 6-12 months

### "Zoho Campaigns Review"

September 6, 2017

2.0

Pros

It is provided by the Franchise office with our fees so I do not have to pay anything for the product.

Cons

This product is cumbersome and I have found it extremely challenging to work with. It does not coordinate well with my email application. The templates do not easily load or transfer. I have been unable to use it for any campaigns and am paying for mailchimp instead.

Review Source

Clay R.  
Founder, CEO  
Sporting Goods  
Used the software for: 6-12 months

### "Easy to use and affordable"

September 1, 2018

5.0

Pros

It's cheap and does everything I need. Significantly cheaper than mailchimp with just the right amount of features. Super easy to design and format emails.

Cons

I don't really have any issues with Campaigns. Just wish their mobile apps did a little more but it's not really an issues for me.

Review Source

JEP

Jose Efrain P.  
Gerente General  
Accounting  
Used the software for: Less than 6 months

### "Excellent application"

August 11, 2017

5.0

Pros

I love being able to include and modify different themes, the app allows changes to customize themes and create your own themes.

Cons

The bad thing is that it is still considered by many servers as spam, which means that those who subscribe to my mail do not receive or delay in seeing my emails because they fall into spam

Review Source

AM

Ashley M.  
Consultant  
Computer Software  
Used the software for: I used a free trial

### "Basic automated email and social media marketing campaign"

April 23, 2019

5.0

Pros

Probably its best features are the social media integration and the customization of the templates as mobile friendly. Setting up a campaign is quite easy. It has different types of campaigns from newsletter and emails to e-commerce campaigns. The newsletters campaigns can also be posted on Facebook, Twitter and Linkedin. The tracking can be seen under the report tab but involves a lot more digging to get details. Its a good option for a small business as its free for small number of subscribers and campaigns and then a pay as you grow payment plan.

Cons

It can take awhile to learn and get most of its capabilities but it offers lots of helpful resources and guidelines, including ebooks and videos.

Review Source

Jill K.  
Content Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Unique Program"

December 24, 2018

4.0

It's a great campaign system for those who want simple but engaging campaigns. You can customize every aspect but also there are templates to choose from.

Pros

One of the better campaign software as you can customize almost anything. The email limits is an interesting feature.

Cons

Analytics can be a but confusing so it's best to watch demo / videos on it.

Review Source

VR

Verified Reviewer  
Office Administrator/Education Coordinator/Graphic Designer  
Real Estate  
Used the software for: Less than 6 months

### "Zoho Campaigns is great for emails"

March 13, 2020

4.0

We needed an affordable email system that had good features to make a good looking email but still hold special information for each contact. Combining it with Zoho CRM we're able to do that. It's made my life as a marketer much better.

Pros

If you use Zoho CRM it syncs over so you don't have to upload your contact lists and anytime you update a contact in the CRM it'll sync over to campaigns. The email builder is easy to use. You can add whatever information you want for contacts other than the main "name, phone & email."

Cons

The pricing was confusing. I didn't know if going subscriber based would be better than number of emails based. Other than that I've been loving it.

Review Source

KR

Kary R.  
Insurance broker  
Insurance  
Used the software for: 1-2 years

### "Newsletter"

November 8, 2018

4.0

Pros

It took me a bit to configure it but I was able to achieve it. I like the wide variety of templates offered. I can modify and customize them as easy as generating a document in Word.

Cons

For security reasons a validation is mandatory, I agree but this makes me wait more time to send my newsletter.

Review Source

Justine C.  
Director and Founder  
  
Used the software for: 1-2 years

### "Zoho campaigns has been valuable for integrating and tracking email campaigns for our success"

February 27, 2018

4.0

Pros

Zoho campaigns is easy to use and integrate to our existing solutions. We also find it great value for money.

Review Source

VR

Verified Reviewer  
Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Email marketing at your fingures now"

April 19, 2019

5.0

Pros

The main thing i like about zoho campgain is that it helps is email marketing in a way that you have all the info regarding clicks. Unique clicks, unsubcription and about the customer that don't opend the email. So it a perfect tool for email marketing

Cons

I don't having any disliking in zoho campagin.

Review Source

SM

Socrete M.  
Manager  
Real Estate  
Used the software for: 6-12 months

### "Solid email marketing solution"

March 5, 2019

4.0

Pros

Very intuitive and their team is great. It's easy to use but takes a bit of time to set it up - that being said, their team is very helpful. Lots of tools available to use which helps managing email campaigns easy.

Cons

Not too many customization options available. Setting it up took us a long time.

Review Source

Hanson G.  
  
  
Used the software for:

### "The get the job done"

December 7, 2016

4.0

We prefer another software to send emails and time everything perfectly, but Zoho does a great job updating the contacts in the CRM

Review Source

VR

Verified Reviewer  
CEO  
Management Consulting  
Used the software for: I used a free trial

### "Zoho has it all"

January 8, 2020

2.0

I dropped using Zoho campaigns because it was very expensive.

Pros

It enables to create and manage different sorts of campaigns. It has many features that make the web version of the product very useful.

Cons

The app is very simple. It does not offer all the tools availabe by the web version. And it is very expensive.

Review Source

VR

Verified Reviewer  
Publishing Executive  
Media Production  
Used the software for: 1-2 years

### "Email marketing on point"

April 2, 2019

4.0

Pros

1) Easy campaigns and easy email marketing.

Cons

Not much easy to use free credits to use and easy access

Review Source

VR

Verified Reviewer  
savior  
Insurance  
Used the software for: 1-2 years

### "awesome software for campaigns"

April 18, 2019

5.0

Pros

use this for our small insurance business to keep in contact with customers

Cons

no complaints! very easy for us to use!!

Review Source

JL

Jeanette L.  
Office Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Convenient and easy to use"

August 31, 2016

4.0

Pros

I found Zoho campaigns was very convenient to use since we use Zoho already for CRM. Convenient but does lack some of the features provided by other email campaign management softwares like Mailchimp. Decent for our current list of clients but not to get new ones.

Cons

Limited features but get's the job done. Doesn't have a lot of design capability.

Review Source

Pascale H.  
Professional Recruiter and Talent Acquisition Coach  
Human Resources  
Used the software for: Less than 6 months

### "A good email marketing tool."

August 11, 2017

4.0

I use Zoho's Suite for many of my business functions and Campaigns is another great tool to that works well with other apps in Zoho's Suite. Integrates well with CRM and Recruit.

Pros

Integrates with CRM and Recruit. Mobile optimization.

Cons

Templates are not very creative.

Review Source

MK

Mohd K.  
Email Marketing Manager  
Graphic Design  
Used the software for: 6-12 months

### "Good and Affordable "

October 24, 2018

4.0

Pros

I am using this almost last 8 month and i find it very useful for me because of easy Interface and friendly UI. It take minutes to send emails to my customer and help to grow business.

Cons

Sometimes Email go into promotional Tab. Only thing I find in this.

Review Source

VR

Verified Reviewer  
Project manager  
Consumer Services  
Used the software for: Less than 6 months

### "Email.marketing made easy now"

May 16, 2019

5.0

Pros

One of the best thing i like about zoho campagins is that it manage our email very simply and with that it aslo helps is email marketing too.

Cons

when it comes to dislikes about zoho campagain i have nothing to say in it i am satisfied with jt.

Review Source

KF

Kirsten F.  
ceo  
Human Resources  
Used the software for: Less than 6 months

### "Great for the costs, but missing a few key features"

September 7, 2017

4.0

ability to easily create emails without all the HTML requirements of other email systems.

Pros

Super easy to use and functional. it is basically idiot proof, and this is coming from a total tech idiot. The quality for what it was is great too. Very Very inexpensive for the amount of emails you are able to send.

Cons

It wasn't able to track and follow up. So I wanted a system where is someone didn't click a link they would then be sent a follow up email. This is not a funnel system like Confusionsoft or click funnels this is just a straight up competitor to the free versions of Mail chimp but you can send more emails and have a few extra features. and you had to manually create the new list of people who clicked the link....so it does give you the information but no automation. But you can automate emails like one after the other just no automation in separating who gets what second email. The whole list get the same email or they don't

Review Source

JJ

Jason J.  
Founder  
Accounting  
Used the software for: 6-12 months

### "One of the simplest and cost effective Email Marketing Tools available"

November 9, 2017

3.0

Pros

Integrates seamlessly with other Zoho Applications, as well as some third party applications including Google Apps. Simple and basic but serves its purpose at a very low cost point and is easy to use.

Cons

Definitely not the most aesthetically pleasing layout and design. Limited integration with third party applications, when compared to other email marketing platforms. Automation feature is not always the most reliable.

Review Source

VR

Verified Reviewer  
Executive Assistant To Chief Operations Officer  
Mining & Metals  
Used the software for: Less than 6 months

### "Makes campaigns easy"

August 31, 2017

4.0

I like using the campaign app because it helps me keep track of the emails that I send to customers. It is a very useful tool with multipurpose functionality.

Pros

Multipurpose functionality

Cons

The navigation is a bit confusing.

Review Source

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