# IsDown Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about IsDown Software - reviews, pricing plans, popular comparisons to other IT Management products and more.

Source: https://www.capterra.com/p/253252/IsDown

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# 

 IsDown Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

IsDown

## What is IsDown?

IsDown solves a problem every ops team knows: you find out your vendor is down when customers start complaining. IsDown monitors 6,000+ official vendor status pages - AWS, Stripe, GitHub, Salesforce, and more - and alerts your team the moment an incident is detected. No more opening 15 tabs to diagnose whether an outage is yours or theirs. Alerts go to Slack, Teams, PagerDuty, OpsGenie, Datadog, and more. Filter by service or severity to cut noise and only get notified about what actually affects you. IsDown also gives you unified dashboards, public and private status pages for your customers, and uptime monitoring with 1-minute check intervals. Early outage detection using crowdsourced reports means you often know before the vendor's own status page updates. Setup takes 5 minutes. 14-day free trial, no credit card required.

## What is IsDown used for?

[IT Management](https://www.capterra.com/it-management-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$27

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for IsDown?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://isdown.app&name=IsDown)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### IsDown

5.0 (2)

VS.

[4.6 (1,519)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Starting Price

$27

Flat Rate, Per Month

Starting Price

$795

Per User, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.5 (1,518)

Value For Money

5.0 (2)

Value For Money

4.5 (1,373)

Customer Service

5.0 (2)

Customer Service

4.4 (1,363)

## IsDown alternatives

[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (140)](https://www.capterra.com/p/177946/baramundi-Management-Suite/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,652)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (2,888)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

IT Reporting

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Real-Time Notifications

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Dashboard

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Event Logs

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A chronological record of actions or occurrences within a network, software, or process

Issue Auditing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Maintenance Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

IsDown 13 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assembly of graphs and charts for visualizing and tracking statistics/metrics

A chronological record of actions or occurrences within a network, software, or process

Manage and track all disruptions and incidents

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Schedule predetermined or ad hoc maintenance services and labor requests

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Online portal through which end users can access the system, manage tasks, or obtain information

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.0 (2)

4.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Starter

$27.00

Flat Rate,Per Month

Pro

$49.00

Flat Rate,Per Month

Premium

$99.00

Flat Rate,Per Month

Business

$179.00

Flat Rate,Per Month

Enterprise

$600.00

Flat Rate,Per Month

MSP

$200.00

Flat Rate,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Google Chat](https://www.capterra.com/p/175800/Chat/)[

Freshservice](https://www.capterra.com/p/132997/Freshservice/)[

Discord](https://www.capterra.com/p/240238/Discord/)[

Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DF

Dong F.

Team Lead

Capital Markets

### "Fantastic monitoring tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2024

Get outage alerts for all your third-party services and ability to use the integration widely available on different platforms to get the best in class experience. Questions/issues addressed in a very helpful and timely manner

Pros

Ease of use Exceptional support experience Integration capability

Cons

nothing much. it does all the things we needed for this tool

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IK

Ishan K.

Founder

Internet

### "DevOps and SRE must have tool for monitoring dependencies."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2024

It's been great to use IsDown so far. Previously we had multiple different channels to observe statuses of the services we depended on. At times we missed setting up a few. But with IsDown everything is already configured, I just had to select which services I need to monitor.

Pros

\- consolidated status updates for all our dependencies - built-in website uptime monitoring

Cons

\- the onboarding experience could be improved, it was a bit overwhelming for me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)