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Docplanner for professionals and clinics provides products that aim to improve the management of clinic-patient relationships. This management software offers online appointment booking, video consultations, reports, digital medical history, and electronic prescriptions. In addition, it has a network of messages, reminders, and personalized campaigns to facilitate communication with patients. It also improves the reception telephone service and has an advanced CRM for large centers. * Access to the Online Agenda from anywhere * Security of patient data, according to the GDPR * Automatic reminders via email, SMS and WhatsApp * Video consultation, online recipes and much more * Private chat with patients
Provider
Docplanner Group
Located In
Poland
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Webinars, Live Online, Videos
Support
Email/Help Desk, Phone Support, FAQs/Forum
Docplanner for professionals is designed for all types of health centers such as dental, ophthalmology, fertility, and respiratory clinics. It can also be used by therapeutic and pediatric centers.
Content Source: Doctoralia for Specialists
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Reviewers appreciate Doctoralia's ability to enhance patient accessibility and satisfaction, noting that it helps them reach more patients and improve their professional presence. They find the platform useful for patient recruitment and maintaining a steady patient flow, which is crucial for their practice. However, some users report difficulties with older patients who struggle with the technology, and others mention issues with the messaging system and its effectiveness in attracting new patients.
Users consistently praise Doctoralia for its high-quality service and excellent customer support, which they find responsive and helpful. They appreciate the value of the service, noting that it meets their expectations and contributes significantly to the growth of their practice. The platform's ease of use and the efficiency of its tools are also highlighted, making it a worthwhile investment for many specialists.
Pros
My experience is good because I have a very good and excellent CV, so people can find me and compare my training.
I am very comfortable with this medical software and it is making my day-to-day activities much easier.
Since I started using Doctoralia, the number of visits has grown a lot due to improved visibility and the ease of online appointment booking.
The reviews and the online agenda are good ways to engage patients.
Cons
Automatic date blocking, ' cause some times its difficult to unblocked in my cellphone.
Also the on-line mechanisms of Doctoralia are very difficult to work with , which makes me work with Zoom.
I have been solving a lot of problems with Doctoralia, especially in what concerns patient in-flow.
Patients dont like to download an App only for booking a consultation.
"Doctoralia facilita o meu dia-a-dia"
Overall: Muito boa. O doctoralia facilita o meu dia-a-dia
Pros: Eu administro minha clínica inteiramente pelo doctoralia. Consigo trazer meu paciente desde os primeiros passos, através do agendamento online, confirmação automática do paciente, no momento da consulta, com o prontuário eletrônico e pós-consulta, com a avaliação do especialista.Gosto da visibilidade que o Doctoralia me traz, através das avaliações deixadas pelos pacientes e pela sua relevância na busca do google.
Cons: Falta um recurso que recorde os meus pacientes do período do retorno. Por exemplo: eu faço colonoscopias, encontro lesões pré-cancerígenas, as retiro e gostaria de poder enviar um lembrete para o meu paciente um ano depois, para recorda-lo de repetir o procedimento como forma de prevenção.
"Muy recomendable"
Overall: Ha sido muy buena, son muy buenos aliados para mejorar mi perfil profesional y acercamiento a mi consumidor final, me ha permitido tener más presencia en redes sociales y el aumento en el numero de consultas ha crecido de forma exponencial
Pros: Me ha permitido crecer mi consulta y el numero de clientes, es un servicio que cumple con lo que ofrece, la atención a clientes es maravillosa y ágil, las herramientas de la plataforma son muy fáciles de usar por lo que no es necesario invertir mucho tiempo en aprender a usarla
Cons: NO tengo contras, estoy muy satisfecha con el servicio que he recibido durante todo este tiempo
"A good value overall"
Overall: Good
Pros: the reviews and the online agenda are good ways to engage patients
Cons: telemedicine needs a better checkout payment system
"Un servicio con un gran retorno."
Overall: Llevo con doctoralia desde el principio. Empecé con un perfil básico y ahora hace más de cinco años que tengo un perfil premium. Estoy muy satisfecha. Antes tenía también cuentas en otras plataformas, pero en ninguna he encontrado tanto retorno.
Pros: Me gusta mucho la gestión de citas, así como los recordatorios a los pacientes.
Cons: Nada en realidad. Parece un poco caro, pero el retorno es muy bueno. Acorde con el precio.
"Produto bom, auxilia muito no dia a dia. Mas tem pontos a melhorar"
Pros: O produto me ajuda muito no dia a dia da clínica pois facilita a admnistração das sessões, dos pagamentos, dos lembretes e confirmações de consulta.
Cons: O atendimento ao cliente deixa muito a desejar, tirando a profissional que lida diretamente com o meu perfil e sempre me auxilia, o canal de suporte é bem ruim. Já fiquei na mão algumas vezes com problemas, e o que mais me incomoda é que de certa forma eu sinto que eles minimizam os problemas que eu levo e supõem coisas antes mesmo que eu consiga explicar os problemas. Outro ponto negativo é o app para celular, que no meu ponto de vista não auxilia por não ter diversas funcionalidades que tem acessando pelo navegador.
