--- title: "GonnaOrder Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GonnaOrder Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/253329/GonnaOrder/" page_type: "product" language: "en" --- # GonnaOrder Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GonnaOrder ## What is GonnaOrder? GonnaOrder is a digital ordering solution, able to cover the needs of any business in the hospitality industry. From restaurants to hotels, cafés to pubs, bakeries and bars, GonnaOrder's flexibility can cover all digital ordering needs, from digital table ordering that provides faster and more efficient service each day, to digital delivery and collection ordering and in 80 different languages for your customers, all under one UI, with no commission fees or setup fees of any kind. ## What is GonnaOrder used for? [Online Ordering](https://www.capterra.com/online-ordering-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £29 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GonnaOrder?[Manage this product listing](https://www.g2.com/products/gonnaorder/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GonnaOrder 5.0 (2) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price £29 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.2 (676) Value For Money 5.0 (2) Value For Money 3.8 (550) Customer Service 4.5 (2) Customer Service 3.7 (591) ## GonnaOrder alternatives Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (676)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [Owner.com](https://www.capterra.com/p/10002488/Owner/) [4.6 (111)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002488/Owner/) [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [4.6 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/) [4.9 (110)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203009/SK-Takeaway/) ## FAQs about GonnaOrder Overview ### What company size and specific industries is GonnaOrder built for? GonnaOrder is designed for small businesses in food service and hospitality, including restaurants, cafés, bars, pubs, fast-food businesses, bakeries, hotels, bed and breakfasts, and hostels. It also fits small retail shops and small grocery shops that need an ordering system for customer transactions. Features and Usability ### What are the key features of GonnaOrder? GonnaOrder offers online ordering, order management, and order tracking for restaurants, along with delivery management, delivery estimates, and order scheduling. It also includes menu builder, menu planning, inventory management, POS integration, online payments, promotions management, real-time reporting, multi-location support, and QR codes. Integrations ### Which third-party tools and platforms does GonnaOrder integrate with? GonnaOrder integrates with Stripe for payments, plus Shopify and RMS from its catalog of connected platforms. These integrations cover checkout and commerce workflows, with Stripe confirmed in user feedback and Shopify and RMS listed in the official integration catalog. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does GonnaOrder offer? GonnaOrder provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does GonnaOrder offer? GonnaOrder provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Support experience feedback is not available in the catalog data, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 2,421 Restaurant Management reviews Capterra data shows that buyers of online ordering software rank the following features as their top priorities: - **Online Payments** (**52%** of reviewers rated this feature as critical) - **Order Tracking** (**47%**) - **Payment Processing** (**50%**) GonnaOrder supports all three of the features reviewers rate most important: **Online Payments**, **Order Tracking**, and **Payment Processing**. Together, these capabilities help businesses accept and process orders more efficiently, keep customers updated on order status, and manage transactions with less friction, allowing teams to deliver a smoother buying experience and maintain better control over daily order flow. Online Payments 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Accept and process online payment transactions Order Tracking 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Mobile Access 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Mobile Payments 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Online Ordering 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tracks and processes online orders Real-Time Analytics 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time GonnaOrder 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Delivery Estimate: A note of the expected delivery date and time - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - For Restaurants: Serves restaurants - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Menu Builder: Create and edit a list of food/beverage items - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Scheduling: Schedule an order online for a future time/date - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Reports: Reports specific to sales analysis for trends and strategies - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Basic £29.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SP Satnam P. Director Food & Beverages ### "GonnaOrder review by the Red Lion West Bromwich" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 20, 2022 Excellent system, has made my life easier. Pros During covid, we needed a system which was easy to set up and use, we found GonnaOrder and now covid is over, we liked the system so much we kept it. Its a great system that doesn't rely on having to download apps and it's has a lot of excellent feature. Cons I would like a app for the business so staff can make online orders on behalf of the customers if they don't have their phones. There is a feature on the system on how we can do this but I feel it can be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Liam S. Head of Sales Entertainment ### "Monkey Barrel Comedy & GonnaOrder" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2022 This service heled us transformed our food and drink offering and has additionally been more then support and open to development as they grow alongside our company. Pros After the Pandemic this system allowed us to reopen and integrate new service guidelines without existing product offering. After the guidelines have relaxed, we kept it as it promotes more sales and ease of access for consumers. Cons The lack of integration with Apple pay and the less in depth reporting and statistical analysis does not provide us with a robust data set for decision making. Additionally, the lack of customization regarding colors ect means we cannot brand our stores with our themes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.