# YuLife Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is YuLife the right Corporate Wellness solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/253336/YuLife/reviews --- YuLife 4.8 (123) [View alternatives](https://www.capterra.com/p/253336/YuLife/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 13th, 2026 # Reviews of YuLife Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews DS Danguole S HR OfficerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Also, like the CSR aspect with points, just would be great to have more options on donation side, like to select where to donate meals or to which communities, and also have more detailed view where all the donations exactly goes.“ October 2, 2025 DS Danguole S HR OfficerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “options on earning more coins, such as a workout app or meditation, which is not that practical or useful“ October 2, 2025 DS Danguole S HR OfficerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “I like the app, like doing daily sudoku, also it keeps me away form the desk as want to get extra coint, thus need to move, which in exchaneg improves the welbeing aspect.“ October 2, 2025 HR Hannah R HR CoordinatorLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 6-12 months. “The healthcareadmin@yulife.com email is very slow to respond and there is conflicting opinions about the information I should provide - originally I was told I just had to send the new joiners details, and now I have to send a full members list each time?“ June 3, 2024 AM Alastair M Project CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “It reminds you to take care of yourself to carry out the tasks, encouraging breaks and also reflection on habits and self care.“ October 2, 2025 JW Jacqui W Head of PeopleFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “I have heard that an employee was unable to gain access to the course of counselling sessions which is a concern as we'd advertised this as a key feature of this wellbeing benefit.“ June 3, 2024 CK Caroline K HR AdminstratorFinancial Services, 11 - 50 employeesUsed the software for: 1-2 years. “I like the gamefication aspect of it and enjoy sharing all the competitions that my colleagues can take part in.“ October 2, 2025 AM Alastair M Project CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “A few of the Getting To Know Yu questions are a bit odd - asking if you have problematic social interactions.“ October 2, 2025 ## Showing most helpful reviews Showing 1-25 of 123 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ashley S. Director of People & Culture Medical Practice Used the software for: Less than 6 months ### "Fantastic & Engaging" May 3, 2023 5.0 Pros I love the intuitive and engaging approach to offering benefits and wellness incentives to our employees. The app is great at centrally locating everything in one place, features such as the leaderboard really inspire colleagues to engage and challenge themselves/each other. The option to donate rewards to charity is also a big winner for us. Cons Only being able to see steps in a rolling 30-day period. Perhaps having the ability to see steps segmented by month, in addition to a rolling 30-day period would be great - but just a small thing! Reason for choosing YuLife YuLife represented the most intuitive and inclusive approach which we loved. Review Source Response from YuLife June 7, 2023 Thanks for the kind words, Ashley! Lovely to see that your colleagues are being inspired to challenge themselves and each other through the app. NK Natalia K. Residence Assistant Manager Hospitality Used the software for: 2+ years ### "Amazing " May 3, 2023 5.0 We motivate our team to be more active and making sure they are aware of other features like YuMatter, making sure our team is healthy physically and mentally! Pros I very much enjoy the process of daily challenges, very easy to use and set up, I enjoy completing the challenges daily and earn YuCoins to then spend on vouchers, there is a great selection of options available! Cons Everything was very easy and straight forward, very user friendly experience! Alternatives considered [Vitality](https://www.capterra.com/p/198835/Vitality/) Reason for choosing YuLife Cost effective, straight forward and activities that meet the needs of our team. Review Source HR Hannah R. HR Coordinator Logistics and Supply Chain Used the software for: 6-12 months ### "A good service but could be improved " June 3, 2024 3.0 Overall I think YuLife is a good platform and the customer service is generally good. To improve the experience a better connection with Bupa would definitely help. Pros YuLife is simple to use from an administrators point of view. New members are quick to set up and the sign in process is quick and easy. There are lots of great resources on YuLife including posters and guides which made launching YuLife within our organisation very simple and effective. The chat function of YuLife is great they are extremely friendly and you can tell you are talking to a real person who is happy to help. All my enquiries using the chat feature have been resolved quickly. Cons YuLife's link with Bupa is poor, when I am setting a new user up with Bupa and I want this to be reflected within the YuLife app the process is complicated and takes a long time to be implemented. I also had to largely work out how to do this myself. The healthcareadmin@yulife.com email is very slow to respond and there is conflicting opinions about the information I should provide - originally I was told I just had to send the new joiners details, and now I have to send a full members list each time? I have also not been impressed with the service provided by YourHalo, we had an employee seek their help due to feelings of worry and they were turned away even though this should be covered by YourHalo? Although I have launched a complaint regarding this and the customer service of YuLife in facilitating the complaint has been very good. Review Source EK Eva K. Head of Operations Investment Management Used the software for: 1-2 years ### "A super enjoyable app to engage employees, reward healthy habits and provide relevant benefits. " July 28, 2022 4.0 The overall experience with YuLife has been very positive, from the implementation to the use. It's an intuitive app that can provide benefits in a fun and engaging way without causing negative competition. Pros The app is a lovely way to create or benefits from your already existing healthy habits. As a team that walks a lot, it's great to get the reward for this. The integration of cycling was a nice additional feature. Surges are a fab way of increasing engagement. Cons I understand additional levels are being developed, but I achieved Level 199 about 4 months ago. It would be great to get more levels soon. I would also love to widen the types of challenges, including cycling, yoga and other sports. It would be great to get an email about surges and new rewards. Alternatives considered [GrowthZone Community Platform](https://www.capterra.com/p/211260/Community-Platform/) Reason for choosing YuLife We felt tying lifestyle benefits into the life insurance rather than having them as an add on was logical. We strongly believe in prevention and giving employees the agency to engage in healthy habits. Review Source JN Jonathan N. COO Marketing and Advertising Used the software for: 1-2 years ### "Great motivator, but is it motivating enough?" October 2, 2025 4.0 My experience has been very good, although when using each day, it is starting to become repetitive. Pros I love the daily incentivisation to actively think about my physical and mental health. The App is easy to use and simple to explain to others the benefits of it. Our team has a high degree of utilisation and at around £100 per team member per year, does offer good value for money. Cons The tool can feel a little repetitive, I'd like to see some new games, various fitness trackers etc. Whilst the act of pysical and mental health doesn't get boring of course, the App is lacking in a wider range of sports, mental puzzles/games etc that if continued to grow would keep engagement higher. Review Source TF Tash F. Chief of Operations Hospitality Used the software for: 2+ years ### "The best employee benefit we offer!" October 2, 2025 5.0 Our team engagement has been great on the app, everyone can see the benefits that having YuLife offers, as it has something for everyone in it. It does a good bit of HR work for me which I am very grateful for, and the financial security and benefits are a total bonus. Pros It's user friendly platform and extensive offerings of activities and rewards make it the best company benefit we offer. The customer service and support has always been top tier, from occasional account manager calls and speedy chat pop ups. It's helped engage our team in more fitness and keeps up friendly competition and recognition between employees. Cons As a small business I don't always have time to keep up with so much of all the new features. So sometimes I'm guiding teams to help and hope that it is the best and right things on the app to direct them to. The annual billing system has always felt like a huge body of work too - it'd be better if Yu can share data better to the insurers. Review Source NF Nadine F. Head of Workspace and People Experience Information Technology and Services Used the software for: 2+ years ### "Employee Wellbeing" October 2, 2025 5.0 YuLife is user friendly, fun and engaging. It is a great platform for the business to use to recognise and support the importance of employee wellbeing. Pros Building community, encouraging wellbeing through focused movement and mental health support challenges. The ability to earn YuCoin and the variety of partners you can spend earnings with. Cons The wait time between each quest, although it gets shorter the higher your level! I don't have many complaints! Review Source GC Gail C. HR Manager Food Production Used the software for: 1-2 years ### "Handy app for increased activity" October 2, 2025 5.0 Using the YuLife app has given me a focus and structure to try and be more active and mindful everyday. The Yucoins then allow me to treat myself to a Starbucks every month or so. Pros The challenges keep me using the app and I like that the Yucoins encourage you to be more active and mindful. Cons There isn't anything in particular I don't like. I would prefer if I could do more than one Yudoku a day. Review Source HR Harriet R. Operations Manager Financial Services Used the software for: 2+ years ### "The YuLife bang" October 2, 2025 5.0 My overall experience with YuLife has been really positive so far. I really like using the app and the benefits that it comes with. Pros It's reward benefits are great. It encourages me to walk more and be more active, and the leader boards also push me to do more. Cons There's not much that I don't like about the YuLife app. It would be good if we had a way of nominating other companies that might become a benefit for employees to use their YuCoin with. Review Source LQ Lisa Q. Payroll Manager Real Estate Used the software for: 2+ years ### "A great app !" October 2, 2025 5.0 Really positive, I would recommend this to other companies that are fostering healthy habits for their colleagues. I also recommend it to everyone since you get good benefits for walking you are already doing. Personally I have also found it has made me more mindful. Pros Its easy to use and it keeps me in a routine. The benefits are really good and they keep adding new features to improve it. It has helped to keep me healthier and the challenges with other colleagues also keep me motivated. Cons Sometimes it doesn't sync my cycling correctly, and it used to be difficult to get it to sync to my fitbit on an android. Review Source EA Emily A. Managing Director Legal Services Used the software for: 6-12 months ### "Game Changer" June 3, 2024 5.0 Really positive, responsive in all dealings with head office, my team are happy with the product. Pros With a predominantly young team, YuLife has been perfect for encouraging engagement with healthy competition. The employee assistance program offering comprehensive health assessments has also been fantastic. Cons The Direct Debit mandate didn't get set up so we ended up having to pay 6 months upfront - ouch Reason for choosing YuLife User-friendly and good sales team. The cost was also a positive. Review Source JW Jacqui W. Head of People Food & Beverages Used the software for: 6-12 months ### "Great benefit, easy to use and popular with our teams" June 3, 2024 5.0 Overall I am happy with YuLife and the service delivered. We spent a long time considering options; I have not regretted the decision to work with YuLife and would recommend to others. Pros Easy to use with a choice of rewards for completing challenges like Yuduko or workouts, encouraging our teams to form healthy habits. Our teams like the healthy competition that comes with the leaderboards and they enjoy creating personal avatars. The virtual GP service is easy to use and has been effective. The link to BUPA works well. The benefit has been well-received overall and the gamification element makes YuLife different to other wellbeing programmes. Cons I have heard that an employee was unable to gain access to the course of counselling sessions which is a concern as we'd advertised this as a key feature of this wellbeing benefit. Review Source CF Craig F. Chief Growth Officer Marketing and Advertising Used the software for: 1-2 years ### "Great for growing companies" June 3, 2024 5.0 Pros We wanted to boost our employee benefits while keeping admin to a minimum. YuLife has been ideal. Flexible, simple and fast. It’s talked about daily in the office and proving a real incentive during interviews. Cons Yet to find anything I don’t like. A white label option might be interesting. Review Source mD marianne D. Talent and Engagement Partner Hospitality Used the software for: 1-2 years ### "YuLife is MyLife baby" June 7, 2023 5.0 I came in to pick up from the last HR person that i didn't really get a handover from. I learned it by myself and a training with Berenice and then was on to engage 350 people with it! It's not all of em, but i got most of em! We do company wide competitions, everyones always comparing the leaderboards. it's a blast Pros I love that its so easy to use on a daily basis. Easy to engage with others at work whether theyre competitive or not. Love that there are fun rewards from it and its something fun to work towards Cons I hate that once you hit a certain level, all long walks are 3,500 steps. I love doing that while walking my dog but at that rate he doesn't have time to stop and poo! haha . I used to do them everyday and now i don't anymore Review Source Response from YuLife June 14, 2023 Your energy is giving me life! It's great to hear how well you've got the team engaged with YuLife, we are always here for you if you need any more support with managing YuLife for your team. You (and your dog) will be pleased to know we are looking in to the step benchmarks so there will be some changes made to these in the future, watch this space! AD Ant D. Reward Manager - Benefits Wholesale Used the software for: 6-12 months ### "Taking a step forward with YuLife" June 8, 2022 4.0 Overall, implementing YuLife for our entire workforce ahs been a really positive step forward, enabling us to focus ongoing physical and mental wellbeing activity and initiatives Pros Gamification of wellness activities (including employees being able to create personal avatars) has really helped drive significant levels of employee engagement and appreciation Cons Currently, there's a limit of 199 levels that employees can complete, which employees can progress through in just over 6 months - I know YuLife are working on extending this Reason for choosing YuLife It represented the best combination of product/service attributes and cost we cam across through our sourcing process Review Source Response from YuLife July 1, 2022 Hi Ant, Thank you so much for the wonderful feedback, we love working with Wolseley and we are so pleased to hear that we are delivering what was promised. Oh and do not worry, new levels are coming very soon! Thanks again, looking forward to boosting downloads and engagement for your employees this year. SC Scott C. Director Retail Used the software for: 2+ years ### "I wouldn't be without YuLife" June 8, 2022 5.0 Pros I love the competition the steps leader board brings to my already competitive team, the gamification of the challenges and how relevant the rewards can be such as immediate conversion of their YuCoins to buying their lunch with the vouchers one day for example I loved during lockdown I was able to donate my massively increased steps count into charitable donations and have managed to continue that with recent additions like tree-planting, supporting the homeless and donating to Ukrainian refugees The YuLife team have always been massive advocates of their own products and have also helped to support myself and my business at the start-up stage, I was blown away with their attitude and culture compared to some of the other products on the market Cons Possibly a few more tweaks to help the app place nicer with certain phones for example real-time updates on leader board when refreshed and maybe include notifications specific to your position on leader board as well as activity trends if you so desire Review Source Response from YuLife July 11, 2022 Hi Scott, We are always looking for ways to constantly improve the app so we really value the time you have taken to give us such detailed feedback- thank you! We're glad to hear that the leaderboard has been a hit with your competitive team. And I also love to hear that you've been donating your YuCoin to our charity partners. You might be interested to know that we've also just partnered with a new charity, called Water, so you can donate your YuCoin to provide clean water for a family for an entire week for just 440 YuCoin! Thank you for your other comments also- we'll be sure to pass them onto the relevant teams! Thanks, Steph SB Samantha B. Senior Adminsitrator Environmental Services Used the software for: 6-12 months ### "Great experience" April 4, 2023 5.0 It has been a great experience working with YuLife, their customer service has been amazing right from the beginning no question has been too small. They make it really easy to roll out and their events and newsletters make it easy to keep promoting to staff. The challenges are accessible to everyone and don't make people feel bad for whatever their activity level is. Pros Such a lovely company to work with, have always been really helpful. The rollout was easy and the staff have been really positive about the app, the rewards and the insurance. A cost effective way to invest in your staff wellbeing and give them tools to help them out. Cons Would love some other private insurance options so that staff can have all their insurances in one place. Would love ways to earn points from other exercises like cycling. Staff love the discounts on apps, more of them would be great. Reason for choosing YuLife The customer service has been amazing, everyone was so friendly and quick to answer any queries. They are really affordable and the layout user interface of the app are really engaging. Review Source Response from YuLife June 2, 2023 Hey Samantha, thanks so much for the feedback! YuLife does currently reward for cycling, if you or your team need a hand getting connected drop us a message through the in app chat! It's great that you want more protection for your staff from YuLife! We currently offer personal Life Insurance and Dental policies, these are available to purchase within the app. We'll be adding more personal protection in the future, so if there's particular cover you'd love to see in YuLife let us know! EE Esther E. Head of Operations Information Technology and Services Used the software for: 2+ years ### "Great way to engage the team!" February 1, 2024 5.0 Great experience from purchase to implementation with the team. Our employees have really engaged with the wellbeing quests and earn rewards in the process. The online GP service has proved very useful for our employees and even cut down on time taken out of work for physical appointments. Pros YuLife provides our Group Life Assurance - the real benefit however is seeing how the team have engaged with the app and quests to gain rewards an improve their wellbeing at the same time. Cons No real downside has been found other than increases in premiums annually - which were quite significant. Hopefully this will steady out. Reason for choosing YuLife The rewards programme of YuLife really does encourage our employees to improve their health and wellbeing made this the best offering for our small business. Review Source VS Vicky S. EA to the CEO and Head of Governance Information Technology and Services Used the software for: 6-12 months ### "Healthy competition" May 3, 2023 5.0 I didn't want another app in my life, but this one is so user friendly, and strangely addictive. It is also a talking point for myself and colleagues who use it - and encourages some healthy competition to keep us engaged. Pros I like having something interactive as well as a tracker for my fitness and wellbeing goals, it keeps me motivated to do something daily. Cons Sometimes the Yucoin value of an activity changes, so you have to keep an eye on what activity you choose. Once you get to four or more challenges a day it takes a bit more work to get all the daily rewards available! Review Source Response from YuLife June 5, 2023 Thanks so much for your feedback Vicky! We're always developing YuLife to make sure it's an app you'll love. We've got some new ways to earn YuCoin in the pipeline for you to help keep you motivated :) KN Katie N. Director Retail Used the software for: 2+ years ### "YULIFE is Fantastic " August 4, 2023 5.0 The team and I love it. So glad I chose this as a benefit when launching my business. It's made insurance fun! Pros Engaging app that promotes healthy habits, rewarding you with Yucoin that you can turn into vouchers and treat yourself.Competitive leaderboard and challenges.Health support options Cons Would like to see more products available to offer my team such as optical & physio benefits. Review Source Response from YuLife October 9, 2023 We're so glad to have you as part of the Yuniverse Katie! It's so great hear that your team are loving YuLife. Who knew that insurance could be fun?! PJ Paul J. Director Marketing and Advertising Used the software for: 1-2 years ### "Employee engagement - feel the buzz with YuLife" October 5, 2023 5.0 Team engagement with each other up and the Ketchup Crew feel supported and appreciated - job done! Pros The people in the team just love a little friendly competition from activity to Yudoku - they engage with each other about it! Cons I would love to be able to track more activities like swimming for example Reason for choosing YuLife The interface is just ace and engaging! Review Source Response from YuLife October 9, 2023 Thanks Paul! Very pleased to hear the team are loving YuLife and engaging everyday. CC Claire C. Head of Operations Information Technology and Services Used the software for: 1-2 years ### "A great option for a remote organisation" May 3, 2023 5.0 Pros Yu Life has been factored into daily life with the interactive app providing a chance for us to compete with each other on steps. As a fully remote company, it can be difficult with staff engagement and to make the team feel as one. The added bonus of the more you workout the more you can earn only sweetens the deal for us. People have donated to Ukraine, planted trees and earnt money for Amazon vouchers to spend at our bi-annual away days. Cons The product is very easy to use and could be rolled out seamlessly to the team. Review Source Response from YuLife June 8, 2023 Thanks for the amazing feedback Claire! So happy to read this. CC Charlotte C. HR Coordinator Motion Pictures and Film Used the software for: 6-12 months ### "YuLife Superfan!" April 2, 2024 5.0 100/10! Personally, I've valued being able to have appointments via phone without having to miss work or get out the house, and have loved the huge savings I've made by using the YuCoin. I've built relationships at work with people I wouldn't have usually, through challenges, competitions and general enquiries surrounding the package. We have been able to build on our company culture and offer more fun opportunities alongside YuLife and everything it promotes. YuLife has also supported our team through a really difficult period for our industry. It's given everyone something fun to engage with, have a laugh, get outside and move more. Pros I love the community it's built within the company. So many of our team engage more, it's a great way to spark conversation with people you wouldn't normally interact with, alongside engaging our remote team members more too. Cons The wellbeing hub is difficult to find and the apps are difficult to sign up for. I've had a lot of feedback from employees who have considered using YuDoctor or YuMatter but give up due to it taking too long to sign up or register. Review Source NC Natalie C. Operations Director E-Learning Used the software for: Less than 6 months ### "Wonderfully engaging app" April 4, 2023 5.0 Overall, I've had a very positive experience with YuLife. From the initial call, i've had clear information shared with me, clear costings, and great follow up. The onboarding team has been very helpful and really guided me step by step. I have actually been amazed at how much our team embraced the app and have been running with it. Really positive experience. Pros I was looking for something that would bring together our remote team in a fun and engaging way, while encouraging wellbeing and giving employee health benefits. This app does it all. From a fun, engaging way to track your steps, build up your health, compete in a friendly way with your colleagues, to earning coins that become vouchers, its great for employee engagement. The mental health and GP support was the main reason i looked at the app, but I was convinced by the whole package. Cons It is a cost commitment that you need to factor into oncosts for your team. £10 per person per month can add up when you have a lot of staff. Review Source Response from YuLife June 7, 2023 Hi Natalie, thank you for leaving such lovely feedback. So great to hear how much your team have embraced YuLife! LH Lee H. Managing Director Retail Used the software for: 1-2 years ### "Simple, easy & rewarding" May 3, 2023 5.0 Pros The reward for simple activity is a draw for my team. The leaderboard concept keeps them engaged as do the daily challenges Cons I don't cycle so can never earn from that section. It should be optional and added to steps or other exercises Review Source Response from YuLife June 5, 2023 Hey Lee, thanks for the feedback. We're always looking at new ways for you to earn even more YuCoin and we've got some exciting updates coming soon for you and the team. If you've got any other thoughts on what you'd love to see as part of YuLife, we always love hearing your ideas. Similar Products Featured ## Related categories [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Corporate Wellness](https://www.capterra.com/corporate-wellness-software/)[Benefits Administration](https://www.capterra.com/benefits-administration-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.