# eShip Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eShip Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more. Source: https://www.capterra.com/p/253338/eShip --- # eShip Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eShip ## What is eShip? eShip delivers industry-leading shipment tracking capabilities that provide real-time visibility for both businesses and customers. Our platform aggregates tracking data from all major carriers into a single interface, eliminating the need to check multiple carrier websites. Automated tracking updates capture every scan and status change, from label creation through final delivery. Customers receive branded tracking notifications via email and SMS, with direct links to live tracking pages showing package location and estimated delivery. The tracking system intelligently detects and alerts on exceptions including delays, delivery attempts, and weather-related issues, enabling proactive customer service. Advanced analytics identify patterns in delivery performance, helping optimize carrier selection and shipping strategies. Custom tracking pages can be embedded directly on your website, keeping customers engaged with your brand throughout the delivery experience. ## What is eShip used for? [Courier](https://www.capterra.com/courier-software/)[Order Management](https://www.capterra.com/order-management-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $14.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eShip?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.segmail.co&name=eShip) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eShip 4.7 (95) VS. [4.6 (954)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price $14.99 Flat Rate, Per Month Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (95) Ease Of Use 4.5 (95) Value For Money 4.5 (91) Value For Money 4.5 (91) Customer Service 4.6 (93) Customer Service 4.3 (92) ## eShip alternatives Highest Rated [4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (183)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Starting price $67.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/) [4.6 (95)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019337/Dispatch-Connect/) [Track-POD](https://www.capterra.com/p/178880/Track-POD/) [4.7 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178880/Track-POD/) [View all alternatives](https://www.capterra.com/p/253338/eShip/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Order Tracking 4.5 (36) 75.00% of 36 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Status Tracking 4.9 (32) 65.63% of 32 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Delivery Tracking 4.7 (30) 63.33% of 30 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Shipping Labels 4.7 (29) 65.52% of 29 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Shipping Management 4.4 (28) 85.71% of 28 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Third-Party Integrations 4.3 (28) 75.00% of 28 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes eShip 40 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create unique barcodes that tie to a specific product(s) in order to track inventory Enables the printing of multiple correspondence items at one time. Unload incoming material to outbound vehicles with little or no storage between Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency A note of the expected delivery date and time Notation showing the location and time stamp of shipment delivery Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Intended to be used by online stores Track and manage inventory levels to maintain proper supply Process of printing custom labels through various methods. Premade examples and templates for labels Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Set up routing rules that connect sales channels with warehouses to minimize order processing time Track orders throughout the fulfillment process Track the parcel or consignment delivery status Manage and organize the shipping, tracking, and delivery of packages Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Generate quotes or estimates for customers Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made Track and facilitate returns of products sold Plan availability and assign specific time slots for tasks and resources Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Integrates with shipping services Track the status over time for a request, process, asset, or transaction Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.7 (95) 4.7 Based on 95 reviews ## Pricing Value for money 4.5 (91) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/253338/eShip/pricing/) Basic $14.99 Flat Rate,Per Month It includes: - 2 Users - 2 eCommerce Platform Connections - Create 20 Labels Per Batch - Export Unlimited Order and Label Reports - Create Orders Manually - National and International Services - Schedule Carrier Pickups - Unlimited Address Directory - Real-time Tracking - Use Segmail Express same-day deliveries for Mexico City labels - Label status notifications via email and SMS text ($0.075 USD / SMS text) - Option to use your own carrier accounts - Import orders with CSV files - Create multiple-piece labels - Packing slips - Access to our API - Live chat: dedicated customer service executive - Save pre-determined templates of size and weight for packages Pro $89.00 Flat Rate,Per Month It includes: - Unlimited Users - Unlimited eCommerce Platform Connections - Create 100 Labels in Batch - Export Unlimited Order and Label Reports - Create orders manually - National and international services - Schedule carrier pick-ups - Unlimited address directory - Real-time tracking - Use Segmail Express same-day deliveries for Mexico City labels - Label status notifications via email and SMS text ($0.075 USD / SMS text) - Option to use your own carrier accounts - Import orders with CSV files - Create multiple-piece labels - Packing slips - Access to our API - Live chat: dedicated customer service executive - Save pre-determined templates of size and weight for packages - Dashboard with account indicators - Compare shipping rates - Branded tracking page - Branded packing slips - Address verification ($0.025 USD / address) Value for money 4.5 (91) 4.5 Based on 91 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ VTEX](https://www.capterra.com/p/159471/VTEX/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (93) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (93) 4.6 Based on 93 reviews ## User reviews Overall rating 4.7 Based on 95 reviews Filter by rating 5(75) 4(16) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent XD Ximena D. Head Comercial Food & Beverages ### "Todo excelente." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2026 Mi experiencia ha sido fabulosa debido a la rapidez de la plataforma y el trato tan amable del equipo. Valoro mucho la calidez de sus mensajes, ya que te hacen sentir que tu mercancía está en las mejores manos. Pros Lo que más me ha gustado es el excelente servicio que brindan; la rapidez en sus tiempos de entrega es impecable y la calidez humana en cada uno de sus mensajes hace que todo el proceso sea muy agradable. Cons Por el momento no tengo ninguna queja, ya que siempre recibo una respuesta inmediata. Me parece que el servicio es sumamente completo y mantienen una atención al cliente muy cálida y eficiente en todo momento. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IM Ivan M. Supervisor de almacén Telecommunications ### "Recomendación" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 7, 2026 Mi esperencia en lo general ha sido buena, el hecho de tener plantillas y direcciones precargadas ayuda bastante. Pros Rápida y eficiente te permite optimizar mucho el tiempo del packing. con esto podemos tener los paquetes en tiempo y forma Cons Solo una ocasión recuerdo el tema de donde se cayó la página, pero jamás volvió a sucede. asi que en lo general bien Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG SILVIA G. Recepcionista Construction ### "Evaluación de Funcionalidad" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 7, 2026 En general el servicio es bueno. En mi opinión, el sistema anterior eShip era más sencillo y funcional. Pros En mi experiencia la única ventaja de la nueva plataforma de eShip es que indicaba las tarifas de las diferentes empresas. Pero de repente ya no aparecen las tarifas. Cons En mi experiencia usando eShip, el sistema anterior era más sencillo, si ingresaba los datos de un nuevo domicilio la información se guardaba automáticamente, en el nuevo se pierde si por algún motivo tienes que realizar otra actividad. En varias ocasiones se han perdido paquetes, no le dan seguimiento, por lo tanto, no hay conclusión. Hemos perdido el costo de los productos enviados, así como el costo de las guías. El incremento en tarifas de Estafeta. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Silvia S. Directora de distribución Health, Wellness and Fitness ### "Evaluación de eShip a un mes de utilizarla" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 Buen servicio, la atención es rápida, plataforma fácil de utilizar y tarifas aceptables, no ha presentado ninguna falla hasta el momento Pros Tenemos apenas un mes utilizándola y nos parece buena opción, buenas trifas y la interfaz es muy sencilla de entender, tanto para colaboradores como para clientes. Cons Lo único que no me ha gustado es no tener un apartado en donde poder ir consultando el total gastado durante el mes, para ir mapeando esos gastos. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Arturo M. Supervisor Logístico Furniture ### "Excelente plataforma en general" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 7, 2026 Bastante buena, el equipo de CS es muy atento, la plataforma es intuitiva y facil de usar, y las tarifas son muy competitivas Pros El hecho de poder centralizar todas las paqueterías que manejamos en un solo lugar, es de mucha ayuda. Cons El unico inconveniente podría ser la triangulación de información, sobre todo al momento de solicitar recolecciones. Switched from [Skydropx](https://www.capterra.com/p/216853/Skydropx/) Principalmente por los precios y la opción a credito. Alternatives considered [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) [Pickit](https://www.capterra.com/p/173431/Pickit-Business/) [Skydropx](https://www.capterra.com/p/216853/Skydropx/) Reasons for choosing eShip Por la facilidad de tener todo en un solo lugar Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Mariel F. Coordinadora General Mechanical or Industrial Engineering ### "SEGMAIL/ESHIP MEJOR OPCION PARA OPTIMIZAR TU NEGOCIO " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 En nuestra experiencia como empresa, el trabajar con el equipo de Segmail/Eship ah resultado favorable, nos brindan información adecuada, eficaz y rápida. El trabajar de la mano nos da la confianza de que nuestros envíos llegan sin problema, en tiempo y forma. Si llegamos a tener algún contratiempo con algún envió, nuestra coordinadora \[contenido sensible oculto\], siempre esta para apoyarnos y brindarnos la asistencia adecuada hasta su solución (mostrando su compromiso y empatía). Pros El utilizar la Plataforma de ESHIP, no ah ayudado como empresa a optimizar la logística de nuestra empresa; sin dejar aun lado la forma tan practica y sencilla que se maneja la misma. Cons Llevamos mas de 4 años trabajando con la Plataforma y n hemos tenido ningún inconveniente con la misma Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Luis Alberto B. E-commerce Sports ### "Los mejores precios y el mejor soporte" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 Sin preocupaciones, no tengo que revisar si me sale más barato en otra plataforma, siempre ganan los precios de eship, y sobre todo, si surge un problema, le escribo a mi KAM y listo. Pros Son precios muy competitivos y tienen un excelente soporte. En mi caso, cuando tengo algun propblema, contacto con mi KAM \[contenido sensible oculto\] y me ayuda al instante. Cons Es difícil el contrato para iniciar a trabajar con la plataforma, no es como que pones tu tarjeta y listo. Tienes que firmar, esperar y volver a firmar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hermilo L. Administrador Arts and Crafts ### "Excelente Servicio " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 Es una empresa responsable por qué nunca deja a los clientes solos siempre están atentos a lo que uno requiere y sobre todo muy amables. Pros Me gusta la rapidez para elaborar una guía y la atención personalizada que me dan cuando tengo una duda para nosotros es muy importante. Cons No encuentro un detalle que esté mal en los años que tengo trabajando con eShip. Todo a funcionado bien. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EA Elider A. Jefe de surtido y envíos Retail ### "seguimiento puntual del recorrido" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 da un seguimiento puntual entrega rápido fácil de ubicar los domicilios al capturar la información del domicilio del cliente Pros La entrega es rápida y atención personalizada. La plataforma es amigable y dinámica. Presenta gráficas Cons Con la nueva plataforma si bien es amigable, no hubo una capacitación o presetación por parte de los asesores Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Marijose F. Administración de Ventas Retail ### "Buen trato y comunicación" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 Muy buena, excelente atención de los ejecutivos de apoyo asignados, la atención es rápida y buscan la mejor solución posible Pros La interfaz de la plataforma es muy amigable para agilizar la generación de guías, el poder guardar gran número de direcciones agiliza procesos Cons El tiempo de respuesta a solicitudes para cambiar el estatus o destino de las guías puede incurrir en incidencias de entrega Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/253338/eShip/reviews/) Popular comparisons [Dispatch vs eShip](https://www.capterra.com/compare/253338-10019337/eShip-vs-Dispatch-Connect)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)