# Portcast Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Portcast the right Shipment Tracking solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/253352/Portcast/reviews --- Portcast 4.4 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Portcast Ease of use 4.3 Customer Service 4.6 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OK Olga K. International Transformation Director Food & Beverages Used the software for: 6-12 months ### "Accuracy & Flexibility " May 6, 2022 5.0 Pros The most powerful functionality is predictive ETA complementing by complete E2E view of ocean events gives us a best in accuracy of prediction and completeness of ocean view. Also we found very powerful the possibility to track suppliers containers ( even if not booked by ABI), which brings flexibility to growth our international business Cons nothing specifically to be mentioned. Alternatives considered [BuyCo](https://www.capterra.com/p/179235/BUYCO/) Reason for choosing Portcast PortcCast was a winner of EAT accuracy competition + Agile & proactive approach of management + Fast implementation Review Source Response from Portcast May 13, 2022 Thanks a lot for your review, Olga! We're doing our best to deliver the highest quality insights for our customers. We have so much more to be released down the road. JB Joschka B. Digital Transformation Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Portcast as a Raw Tracking Provider" February 28, 2024 4.0 Pros Great onboarding, great flexibility and great customer orientated. The Portcast team gave us always the feeling to understand our perspective and what our key needs are. It feels like cooperation and not only that we are a customer. Cons Nothing so far, because we are still in the starting phase. Review Source Response from Portcast April 10, 2024 Thank you, Joschka, for dedicating your time to review Portcast. Rest assured, we remain committed to delivering excellence tailored to your needs. CC CARLOS C. Digital Transformation Logistics and Supply Chain Used the software for: Less than 6 months ### "BEGGINING WITH TRACKING SOLUTIONS" April 3, 2024 4.0 Pros easy to work with Portcast staff, open minded team Cons we could not receive updated information in shorter periods of time and cross check information from satelites and ports Alternatives considered [Gatehouse Solutions](https://www.capterra.com/p/148602/Gatehouse-Solutions/) Reason for choosing Portcast website offer and relationship with Portcast crew Review Source Response from Portcast April 10, 2024 Thank you, Carlos, for sharing your feedback. As we persist in our commitment to delivering a seamless tracking experience for our users, your insights are invaluable in helping us achieve that goal. Thank you for helping us serve you better! PG Panji G. Business Development & Research Logistics and Supply Chain Used the software for: 6-12 months ### "Be a Wizard For Shipment Prediction" August 24, 2022 4.0 Pros The accuracy of prediction. We can inform arrival time better than shipping line website Cons Cannot generate the prediction due to tecnical issue and or lack of database Review Source Response from Portcast September 27, 2022 Thanks for your hands-on review, Panji! We think it perfectly reflects both sides of our product: what we deliver accurate predictions, and what we overcome multiplicity and discrepancy in input data sources. It's our challenge to constantly look for new solutions for our technology to reduce the number of cases that you've mentioned, thanks for that feedback! SW Susana W. Digital Engineer Logistics and Supply Chain Used the software for: Less than 6 months ### "Visibility problem solved" September 26, 2022 4.0 Pros The software adapts to the needs of the company almost in its entirety, the visibility it provides with respect to the container tracking brings a lot of value. Cons As an opportunity for improvement I would consider adding the name of the terminal to which the containers arrive and not only the port name, also consider mapping when the container is empty, between unload and gateout. Review Source Response from Portcast September 29, 2022 Thank you for your kind feedback, Susana! We believe that the visibility at the handover points is especially crucial to enable smooth logistics operations. That includes arrival and container events at the terminal. Our team is now developing new capabilities to improve coverage for events at the terminal and we can't wait to introduce them to our customers. CC Clavis C. Business Analyst Logistics and Supply Chain Used the software for: 2+ years ### "Overall user experience " April 19, 2022 4.0 Pros Predictive ETA feature helps a lot in providing latest update on vessel arrival Cons We need to register shipments in advance before we can have the enquiry on tracking Review Source Response from Portcast April 22, 2022 Thanks for your feedback, Clavis! We are intensively working on the quality of our ML algorithms and technologies' efficiency so it's easy to have some weak spots in customer service from time to time. We really appreciate your transparency and honesty with highlighting your experience, we are going to improve ourselves and hope in the future we would be 10 out of 10 for you! ER Edwin R. Pricing coordinator Import and Export Used the software for: 6-12 months ### "Great service" October 31, 2022 4.0 Great experience with reliable customer service when clarifying any question it may arise. Pros The fact that we can have a master and child org allows us to have a better view of the container we need to track on a daily basis. This is something we are still working on, but it´s definitely a great feature. Cons I think the product is using-friendly. Any request we have made has been attended positively. Review Source OB Olaf B. Deputy General Manager - Offshore Processes Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Can you predict the future?" June 3, 2022 5.0 It is a very agile team always focusing and interesting to listen to their customers and their needs. A very committed team. Pros It helps you to predict at an early stage of how outside circumstances like weather , congestions, strikes may will impact your and your customers downstream processes Cons At the time we tested / evaluated the product the reason for delays was not always clear. Understood that this has meanwhile been fixed Review Source Response from Portcast June 8, 2022 Thanks for your review and kind words, Olaf! We're constantly working on adding more clarity to our UI and would be happy to see you again on the platform! DK Daniel K. Head of SCM Chemicals Used the software for: Less than 6 months ### "very impressive product" November 9, 2022 5.0 we can highly recommend working together Pros very committed team, uncomplicated approach, very quick implementation possible, results have convinced us. Cons very clear reporting. daily milestone tracking clear and visual , scope convinced us Review Source SLT Shu Lin T. PM Automotive Used the software for: Less than 6 months ### "Great feature in Portcast for container tracking" May 13, 2022 4.0 Pros Able to consolidate all shipment in one software for tracking. Can track using different methods BL, Container No. Cons The time needed to reflect the container status after posting the BL or container no. Review Source Response from Portcast May 18, 2022 Hello Shu Lin, In one of our latest updates, we've added a new algorithm that significantly reduced the time needed to reflect the container status. In the future, we're going to adjust that even more as we understand how important this time gap is. Thanks for your feedback! ME Marian E. Operations coordinator International Trade and Development Used the software for: Less than 6 months ### "My experience" January 26, 2023 5.0 Pros It offers me a fast and accurate way to track containers. Cons It's a bit confusing at first to handle, if it hasn't been used before. 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