# Chatiico Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Chatiico Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more. Source: https://www.capterra.com/p/253400/Chatiico/alternatives --- # Chatiico Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Chatiico ## What is Chatiico? It is an enterprise messaging web app that enables companies to scale their customer conversations. The chatiico.com platform uses self-learning AI and automation to generate leads, automate and support customers. It unifies messaging applications in one place to create one view of chats with powerful broadcast and polling functionality. ## What is Chatiico used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chatiico?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.chatiico.com&name=Chatiico) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chatiico 5.0 (1) VS. [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (1,733) Value For Money 5.0 (1) Value For Money 4.6 (1,487) Customer Service 5.0 (1) Customer Service 4.7 (1,506) ## Chatiico alternatives [4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.1 (115)](https://www.capterra.com/p/158117/Freshchat/reviews/) Starting price $1799.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158117/Freshchat/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Chat/Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Collaboration Tools 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Content Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Inbox Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Organize, prioritize, and manage incoming communications Chatiico 32 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Send messages, notifications, or documents to an entire customer base at the same time Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Manage, store and organize emails within the system or via third-party apps Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Organize, prioritize, and manage incoming communications Track interaction history by documenting conversations for contacts Allow the audience to interact or engage with the content Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Adjust communications based on previous interactions or personal preferences Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Supports various video file formats Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $29.00 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Instagram](https://www.capterra.com/p/210721/Instagram/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CL Cristian Leonardo Q. Marketer Alternative Medicine ### "Herramientas Necesarias para aumentar las ventas por Chat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2022 Chatiico fue una herramienta clave para entrar a vender en el mundo del E-Comerce Pros Poder integrar todas las redes sociales y WhatsApp a una sola bandeja de entrada nos permitió crear un grupo de ventas por chat y crecer en nuestros objetivos. la asignación automática por agente es genial y facilita la medición de los resultados Cons me gustaría poder integrar líneas telefónicas para recibir llamadas y un modulo de CRM mas robusto Alternatives considered [Kommo](https://www.capterra.com/p/120048/amoCRM/) Reasons for choosing Chatiico Es mas económico y tienen atención inmediata. eso facilito la implementación y el uso de la herramienta. 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