# SimplyPayMe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SimplyPayMe the right Payment Processing solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/253404/SimplyPayMe/reviews --- SimplyPayMe 4.1 (41) [View alternatives](https://www.capterra.com/p/253404/SimplyPayMe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 8th, 2026 # Reviews of SimplyPayMe Ease of use 4.3 Customer Service 4.0 ## Pros and Cons in Reviews CC Clara C Declutter and market sellerArts and Crafts, Self-employedUsed the software for: 1-2 years. “Easy to use, means I don’t lose sales and customer service answers promptly.“ September 12, 2022 JC Jeff C OwnerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: Less than 6 months. “In addition there is no phone number to call customer service, in my experience anytime you have a company with no phone number it usually is not a good sign…“ September 3, 2024 KR Kathryn R Vintage dealer Retail, Self-employedUsed the software for: 6-12 months. “It took for too long to access my money.“ September 21, 2022 ## Showing most helpful reviews Showing 1-25 of 41 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kalina B. Simply PayMe Review Primary/Secondary Education Used the software for: 6-12 months ### "Simply PayMe Review " September 12, 2022 5.0 Overall, I've had the best experience using Simply PayMe. I'm solving payment processing problems by using a great app that works great for my clients and myself. Pros The best features that are most useful are in person payments, credit / debit card processing, invoicing, and the use of Mobility. Being able to use this while you are away from your place of business or home right on your smartphone provides an abundance of relief and makes it a lot easier to view any payments being processed or have been. Cons The only thing I would like to see is better alert and notifications being up today for any account activity going on. Other than that it has worked great so far. Review Source SK Stephen K. Ceo Information Services Used the software for: I used a free trial ### "Simply pay me is simply splendid" August 31, 2022 5.0 I loved it personally and I will refer to some of my friends Pros I love the east of use and the just overall user friendly interface Cons Some of the speed of the transactions were a little bit slow but overall it was decent Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/) Simply pay me just simply had better interface Review Source JC Jeff C. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Still waiting " September 3, 2024 2.0 Still waiting to get access to my money Pros Ease of use and simplicity of the app is very good Cons I’ve been waiting 6 days for my payment to stop processing and clear, that is way too long for a payment to process and clear. In addition there is no phone number to call customer service, in my experience anytime you have a company with no phone number it usually is not a good sign… Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) Because of customer service or the lack of and it seems just as bad with SimplyPayMe Review Source Aaron Y. Research analyst Financial Services Used the software for: I used a free trial ### "Simply pay me it's better than square stripe and any other if it's competitors" September 8, 2022 5.0 Invoice management would have to be critical because I use invoices spot regularly and I have a lot of trouble out of the other apps that he's honestly Pros Hopefully the east because all the other apps are extremely difficult to use Cons The fact that I didn't know it was out there ready for me to just come and snatch it up Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) Review Source RP Robert P. Owner Wireless Used the software for: 2+ years ### "Fast secure easy to use" September 7, 2022 4.0 extremely happy Pros paid daily easy to understand and navigate Cons should have been around longer make business run smoother Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing SimplyPayMe gave it a try on a whim Review Source PT Patrick T. Owner Alternative Medicine Used the software for: 2+ years ### "Great until it breaks down " September 15, 2022 1.0 Absolutely awful, so not recommended, avoid at all costs. Plenty of other options which actually work. Pros This was an easy to use product until it stopped working, when that asked for a subscription which I paid, it has not worked since. Customer support was useless. Cancellation was the obvious choice. Cons Great until it stopped working then the nightmare began. In spite of repeated reporting the fault I was ignored, given plenty of false promises but no action. Review Source Response from SimplyPayMe September 22, 2022 Hi Patrick, we're sorry to hear that your experience with the platform had been negative after such a positive start. Our customer support team are intent on supporting you. I've alerted them directly about your query, if you could follow up with support@simplypayme.com we will investigate further. Thank you for your patience and understanding. AT Alisha T. Independent Contractor Package/Freight Delivery Used the software for: 2+ years ### "No complaints from me" August 17, 2022 5.0 Pros It’s a straight forward process with no issue’s. I need a fast and safe option for my customers that works 24/7 and this provides that service 100% Cons Slow integration at first but successful Review Source Response from SimplyPayMe August 18, 2022 Thank you for your feedback Alisha! We are happy to hear that you've had no issues and after a slower start that you're up and running 100% :) CA Christopher A. Owner Construction Used the software for: 2+ years ### "Owner" August 27, 2022 4.0 GH to be available on Saturday to the end of 3 and the kids and the kids and the girls are you guys Pros Everything works out for me to 3 the phone with the equipment is Cons It's still available for the building is still in the morning and I have to do a Review Source KG Karen G. Business salon owner Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent and easy to use " August 8, 2022 5.0 Excellent Pros Quick and easy to use Not complicated Cons Sometimes Doesn’t read the card dependant on which card is being used Review Source Response from SimplyPayMe August 15, 2022 Thank you for your review Karen! We really value the feedback. We're glad you're enjoying the application and find it quick and easy to use :) Vicktor Krysthoph C. Owner Consumer Services Used the software for: I used a free trial ### "Got to try" September 12, 2022 4.0 Pros I like how easy it is to work with. It's user friendly. Cons Had a lot of things that were not related to what i used. Review Source AM Andy M. CEO Professional Training & Coaching Used the software for: 2+ years ### "Unrivalled payment acceptance for small business entreprenuers" August 19, 2022 5.0 Very easy to deal with Pros Ease of set and use, no card reader needed. Up and running very quickly. Cons I have every thing I need to get paid through this software Review Source GD Grace D. Advocate Individual & Family Services Used the software for: I used a free trial ### "Individual/infrequent user review" August 31, 2022 3.0 Pros Allowing me to take payments wherever I am! Cons The cost to use all of the features for an extended period of time was the biggest drawback for me. Review Source MM Mikes M. Sole proprietor Automotive Used the software for: Less than 6 months ### "User friendly" August 31, 2022 5.0 Pros Easy to use. Interface was very easy to navigate Cons Cost for small business with moderate card use Alternatives considered [Payanywhere](https://www.capterra.com/p/171169/PayAnywhere-Mobile/) Review Source PC Paula C. Owner Retail Used the software for: I used a free trial ### "Not aa Easy as First Though" August 17, 2022 4.0 Pros No extra hardware required so can use the phone to take payments Cons The length of time to get approved took too long. Review Source DG Dylan G. Home-maker Hospital & Health Care Used the software for: 6-12 months ### "Hit and miss. Just a bit vague on fees" September 12, 2022 3.0 Not very frequent, not very useful as a sole independent self employed casual worker who already charges pennies for my work to help people right against paying ridiculous fees some cowboys charge. So this app would be better suited for a CEO to run his accounts through paying his accountant. But again maybe I haven't used it enough yet. This is the opinion of a casual odd jobs worker. Pros Mobile contactless payment device seemed appealing. Cons The surprise fees that were all in small print until you're about to charge them. Review Source CR Chris R. Financial Consultant Financial Services Used the software for: 2+ years ### "Wonderful" August 18, 2022 5.0 Taking payment @ the point of sale is such an advantage, particularly when you consider cash flow of a small sole trader, such as myself Pros All features of Simply Pay Me integrate nicely into my working business model Cons Card payments take a little too long to process Review Source SW Sterling W. Sole proprietor Automotive Used the software for: 6-12 months ### "Satisfied Business Owner " September 7, 2022 5.0 Great! Pros The entire system would be an total upgrade coming from past software Cons I would like to see some fun animation during option selection and processing Alternatives considered [AccuFund Accounting Suite](https://www.capterra.com/p/114690/Accounting-Suite/) Review Source MC Monique C. Production Manager Automotive Used the software for: Less than 6 months ### "Would use it again!" September 18, 2022 4.0 That my payments can be handled fairly easily without having to commit to a long term contract or business Pros The ease and user friendliness of the product Cons It would be nice to have it be more compatible with most businesses both old and new Review Source DF Dayle F. Self employed Consumer Services Used the software for: I used a free trial ### "It's all in the same application! " September 8, 2022 4.0 It's good application it's pretty much the same as any other processing applications but the price isn't too bad and the application is convenient. Pros I love that all these features they offer are all in the same application and it's simple to use. I love the credit card processing and the fact I can invoice through the same application. All for great prices and it was super easy to start and navigate. Cons The only thing I didn't love was the funds didn't come to me right away that they hold them for a bit. Review Source CG Christy G. founder Retail Used the software for: Less than 6 months ### "love" August 18, 2022 5.0 Pros one of the easiest platforms to use it's simple Cons nothing to complain about I love everything Review Source Response from SimplyPayMe August 22, 2022 Thank you very much for the overwhelmingly positive feedback Christy. We hope you continue to have a wonderful experience with our platform :) TB Tyler B. Self employed Construction Used the software for: I used a free trial ### "Simply the Best!!!" September 1, 2022 3.0 Pros This had best interface and user-friendly Cons Cons that I cane across for this product were not found Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing SimplyPayMe There was no comparison Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Better service and easyier interface Review Source AJ Anthony J. Owner operator Design Used the software for: Less than 6 months ### "Perfect for new entrepreneur endeavors" August 18, 2022 5.0 I will continue to be using these services Pros The ease of use and functionality perfect. Cons Payment transfer delay the first time was a bit but after it went smoothly... Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing SimplyPayMe Functionality Review Source Response from SimplyPayMe August 22, 2022 We really appreciate the feedback Anthony! Hope you continue to have an excellent experience with our platform. SG Shelley G. Notary Public Legal Services Used the software for: 6-12 months ### "Great App for accepting payments on the go!" August 30, 2022 3.0 My overall experience has far exceeded my expectations. Very easy from set up to application took minutes. Pros I absolutely love how easy it was to get set up and start taking payments. Seamless.... Cons The only thing that would make the app better is if it could drive me to meet my clients. Review Source JC Jeffrey C. Maintenance technician Commercial Real Estate Used the software for: 6-12 months ### "A true Easy billing solution " September 10, 2022 4.0 A much better and easier Billing software then others on the market. Pros Very easy to use not loaded with bunches of extras to confuse the user. Cons Some of the writing could be bigger and how to could be a little more straight forward. Review Source CC Clara C. Declutter and market seller Arts and Crafts Used the software for: 1-2 years ### "Best eco product " September 12, 2022 4.0 Easy to use, means I don’t lose sales and customer service answers promptly. Pros Absolutely love that you don’t have an external machine. Much better than single owner machines by other companies. Love that there are options for ways to take payments Cons Sometimes a little slow and sometimes doesn’t read the card Reason for choosing SimplyPayMe Not having an external machine and the payment fee. 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