# Page 4 | ZoomInfo Operations Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ZoomInfo Operations the right Data Management solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253448/ZoomInfo-Operations/reviews

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ZoomInfo Operations

4.3 (105)

[View alternatives](https://www.capterra.com/p/253448/ZoomInfo-Operations/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of ZoomInfo Operations

## Showing most helpful reviews

Showing 76-100 of 105 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GR

Gabe R.  
Systems Architect  
Computer Software  
Used the software for: 6-12 months

### "Great maintenance tools"

July 28, 2020

4.0

Great experience with the team overall

Pros

The parallel implementation, runs alongside with yout systems without creating interdependencies

Cons

The rules and implementations might take some ramping up to build and understand how they work, including the incorrect template can mess up your data

Review Source

VR

Verified Reviewer  
Sales Operations Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Everstring has rich data"

October 7, 2020

4.0

Pros

We recently purchased Everstring and it appears it has rich data. Integrates with SFDC pretty well.

Cons

Unfortunately a lot of the data we were able to bringing from Everstring is duplicative of what we already had in our SFDC instance.

Review Source

GE

Gabrielle E.  
SDR  
Photography  
Used the software for: Less than 6 months

### "Easy to use and makes the job more effecient"

June 17, 2020

4.0

Pros

It speeds up the process! Being able to quickly capture leads on LinkedIn and export them to SalesForce is a huge bonus and makes my job more effecient.

Cons

Sometimes the data is incorrect and there have been a few occasions that the emails have been incorrect as well.

Review Source

Harsh C.  
Software development engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great data clean-up tool"

November 14, 2021

5.0

Data deduplication and ETL processes.

Pros

From whatever I have used, the tools are fantastic and simple to use! The deduplication tool is valuable and has helped much of my time.

Cons

Some of the wordings in legal contract were not clear but the team helped to clear that.

Review Source

RV

Roberto V.  
SDR  
Marketing and Advertising  
Used the software for: 1-2 years

### "Nice tool. Needs to improve name fields for French and Spanish "

June 22, 2020

4.0

It's a good experience, data quality can be improved.

Pros

It's easy to use, syncs directly to Salesforce, it tells you if the contact is already in your CRM.

Cons

The name fields are not adapted to French and Spanish markets. In Spain people generally have two last names, and two names. When capturing this is not recognised and has to be changed manually. For France there are similar problems.

Review Source

RR

Robert R.  
Senior Director  
Higher Education  
Used the software for: 6-12 months

### "This was very interesting software and could be helpful to streamline your audience/target."

March 14, 2018

5.0

Pros

We really liked the audience platform. As a non-profit it helped us to streamline our marketing to new and targeted audience. We also enjoyed the analytics. We were using a combination of analytic sources but this helped us really hone in on our audience.

Cons

It was a little bit intimidating to use at first but once our team learned the terminology and how it would benefit us it was less intimidating to use.

Review Source

LA

LUKE A.  
CDR  
Information Technology and Services  
Used the software for: Less than 6 months

### "Ease of use/integrations"

June 22, 2020

4.0

Easy to use, great information on tap, good tech stack integrations for efficient data transfer

Pros

Really like that it is straight forward to use. I have used other tools similar, and much prefer Capture. Allowing you to select multiple contacts to get information on, then directly import in Salesforce is a great feature and much prefer it to a previously used tool called Lusha.

Cons

Sometimes the HQ information for companies is wrong. Not the biggest issue and sometimes it's tricky to get the right information/present the right information for global companies with lots of offices.

Review Source

AB

Alex B.  
Senior Salesforce Administrator  
Computer & Network Security  
Used the software for: 6-12 months

### "Not groundbreaking, but great packaging."

August 3, 2020

5.0

Pros

Ringlead packages together a lot of features that can be purchased individually as separate products from other vendors. If you're using a number of these features, it's a great way to bundle to get multiple technologies on a single license. I also like that Ringlead has proactively reached out to us to ensure we're getting good use of their products and what we have available to us.

Cons

You may be paying for features that you don't need or won't use, but generally if you're using a few features it's a better price than buying similar tools separately.

Review Source

KP

Kathy P.  
Principle Data Analyst, Data Governance  
Information Technology and Services  
Used the software for: 6-12 months

### "Powerful but not entirely intuitive"

August 3, 2020

4.0

Our marketing team initially brought Ringlead in house, but were having some problems understanding and using the tool. I spent quite a bit of time with the team figuring out what we need and creating templates so that it will be easier for the users. Ringlead is definitely an asset that I have built several data governance processes around, which makes things easier for me.

Pros

As a data governance analyst, I appreciate the ability to create standardized, repeatable processes for data loads/appends

Cons

The interface is less then intuitive, and I find that I spend more time clicking around looking for what I want than I would like to

Review Source

HT

Hermon T.  
Senior Account Executive  
Computer Software  
Used the software for: I used a free trial

### "Great tool"

June 12, 2020

4.0

My overall experience was great

Pros

Provided great insight regarding people within the organization

Cons

The integration over to salesforce was fine, however Im not sure if it would integrate with other CRMs

Review Source

NS

Nicole S.  
Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "Ring Lead is a Great Tool"

June 26, 2020

5.0

Pros

Anyone can jump into the sofware and learn how to use it. There is a low learning curve and the customer success was excellent

Cons

I didn't notice any cons as it was well integrated

Review Source

IK

Ikaika K.  
Salesforce Admin  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use, but pricey"

August 3, 2020

4.0

Pros

RingLead is very easy to use. For the most part, it is intuitive and for the more difficult processes, you have people who can walk you through the steps.

Cons

There are similar products out there that are cheaper.

Review Source

LA

Linda A.  
National Account Manager  
Financial Services  
Used the software for: Less than 6 months

### "This system is awesome"

June 12, 2020

5.0

Step by step friendly.

Pros

I am new to capture. I absolutely love this for my tools of searching and the sales process.

Cons

I have no cons at this time. The software is great.

Review Source

JF

Jordan F.  
Sales Development Rep  
Internet  
Used the software for: Less than 6 months

### "Jordan's Review"

August 3, 2020

4.0

Pros

It's good to clear up data on my crm at a reasonable cost.

Cons

Still fairly new with it, nothing to bash it on now.

Review Source

ZS

Zachary S.  
BDR  
Internet  
Used the software for: 6-12 months

### "Zachs Review"

June 17, 2020

4.0

Good

Pros

How well it gets mobile numbers and the speed

Cons

Clunky UI makes it cumbersome at times to navigate

Review Source

MF

Morgan F.  
Marketing Operations Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Definitely a tool you need!"

August 3, 2020

4.0

It's been great to have a trustworthy tool and team to support our initiatives!

Pros

My company has benefited greatly from the web submission feature to reduce duplicate leads in our database. Once we set it up, we were at ease letting it to run in the background knowing it is helping maintain our data hygiene!

Cons

It took a while for me to learn the in's and out's of the product. I didn't get a clear, full picture of what the product did at first.

Review Source

KC

Katie C.  
Operations Manager  
Education Management  
Used the software for: Less than 6 months

### "I love Ringlead"

July 28, 2020

5.0

Deduplication has been my big focus, and we are about to test routing. Love the responsiveness of support and the overall ease of use.

Pros

The ease of use is fantastic, and the support from the team any time I have a question is so valuable.

Cons

This sounds stupid to type out, but I can't easily find where to email myself notifications of completed processes. Put it right in front of me when I set something up to run!

Review Source

mV

marcelo V.  
Inside Sales Representative  
Information Technology and Services  
Used the software for: 6-12 months

### "Time saver to achieve KPIs"

June 26, 2020

5.0

My overall experience with Capture 3.0 is positive I think is a unique and powerful tool to help you with the outbound leads.

Pros

Capture 3.0 helps me to achieve easily my weekly outsource lead target. It automatizes the process of bulky import to salesforce which can be a headache if it's manual.

Cons

I had several problems with importing leads from a particular website which is this one \[SENSITIVE CONTENT HIDDEN\]

Review Source

KR

Kayleena R.  
Owner  
Retail  
Used the software for: 6-12 months

### "Nice quality"

November 26, 2022

5.0

I was looking for more of an picture affects software than what this software has to offer me.

Pros

What I liked most about this software is that it allows you to Take good quality pictures.

Cons

What I liked least about this software was being able to turn pictures into movements

Review Source

Jeremy L.  
Sales  
Computer Software  
Used the software for: Less than 6 months

### "null"

June 6, 2016

4.0

Review Source

AS

ANDREW S.  
SDR  
Information Technology and Services  
Used the software for: Less than 6 months

### "Happy with Capture"

June 17, 2020

4.0

I think it's great for overall business, would definitely recommend using it to other friends in sales and other organizations

Pros

Being able to get some numbers that i was unable to find before, and personal emails helped generate more prospecting efforts

Cons

was a little buggy and constantly made me sign in which made it a little slower than i would have liked

Review Source

CB

Christopher B.  
Senior Director, Mid-Market Sales  
Computer Software  
Used the software for: Less than 6 months

### "Capterra Sales Review "

June 17, 2020

3.0

At first it was good but overtime I stopped using it as much. If I had more training on it and understood what its full capabilities were then it would be a better overall experience.

Pros

I like the Chrome Plugin/Extension, very easy to find and get going when needed

Cons

It wasn't the best at finding Prospects emails if they weren't listed already on their LinkedIn Profile

Review Source

PT

Paul T.  
Sales  
Media Production  
Used the software for: Less than 6 months

### "Easy automation"

June 26, 2020

5.0

I am fairly new to using Capture, but my experience has benefited greatly by it's ease of use and quality of sourced data.

Pros

Capture is an essential tool that conveniently brings automation in qualifying the missing details for leads with minimal data straight from LinkedIn.

Cons

The software seems to prefer sourcing data from the united states.

Review Source

JS

Jaymin S.  
Analyst  
Computer & Network Security  
Used the software for: 6-12 months

### "Great for working with duplicates"

August 4, 2020

5.0

Pros

Our company recently worked on the duplicates removal process and set up a process within RingLead. It was very easy to implement.

Cons

Not completely sure with how it can be used for Data Enrichment but that would be something I would like to learn and implement if possible.

Review Source

NT

Nick T.  
Senior Data Engineer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "RingLead is Intuitive"

July 28, 2020

4.0

It is helping us to not only remove duplicates but also to maintain good data hygiene.

Pros

I appreciate the systematic approach to data cleansing, and the support has been great.

Cons

We needed live support initially to understand the real power, rather than being able to figure it out on our own.

Review Source

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