# Credit Karma Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Credit Karma the right Reporting solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253450/Credit-Karma/reviews

---

Credit Karma

4.6 (29)

[View alternatives](https://www.capterra.com/p/253450/Credit-Karma/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated January 15th, 2026

# Reviews of Credit Karma

Ease of use

4.8

Customer Service

4.4

## Pros and Cons in Reviews

FR

Franklyn R

ManagerConsumer Goods, 11 - 50 employeesUsed the software for: 1-2 years.

“Excellent credit monitoring application, ease of use, and the numerous help tips“

May 14, 2025

MD

Michael D

Director of operationsEnvironmental Services, 2 - 10 employeesUsed the software for: 1-2 years.

“They also have software that helps protect your identity and credit, which has provided me with a great sense of security as well.“

August 12, 2022

## Showing most helpful reviews

Showing 1-25 of 29 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Frankie S.  
Consultant  
Computer & Network Security  
Used the software for: 2+ years

### "Great app for tracking credit when you keep on top of it!"

August 26, 2025

4.0

Overall, the app is a good tool to help people stay on top of their finances. With some more oversight, a user could do some great work tracking their financial status and credit scores.

Pros

For what the app does, its not bad. It makes it easier for me to know what my ' Options are before making any major decisions, financially.

Cons

Well, I recently had the government remove my student loan while I was still relying on that to keep my credit score high. The app kept sending me notifications saying that my score was higher than people my age, that my score was going up and congratulated me for my score going up. I came to find that my score had dropped when I applied for a loan and my score was down by over 100 points and I never got a notification about it from the app. I still use the app, but this disappointed me.

Review Source

AP

Andre P.  
General Manager  
Retail  
Used the software for: 1-2 years

### "Helped me fix my mistakes "

September 25, 2025

5.0

All in all it’s been great. I use it daily and the notifications when my credit increases make me smile.

Pros

Credit karma has helped me so much in repairing my credit. Its user friendly interface and personalized credit card offers makes it so easy.

Cons

Sometimes I feel when it comes to credit repair, offering loans shouldn’t be so easily visible. These high interest loans are what ruined my credit.

Switched from

[Equifax](https://www.capterra.com/p/176344/Compliance-Solutions/)

The user friendly interface. I was using the credit check on my credit card app originally but it was slow to update.

Review Source

RC

Royce C.  
Software Reviewer  
Computer Software  
Used the software for: 1-2 years

### "Okay with ck"

March 23, 2025

3.0

I used it for a while. Had a lot of helpful hints on it to help with credit

Pros

It was good to get my credit reports from them

Cons

Too. Many offers that didn't pan out for loans

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to use and important information to keep an eye on!"

July 12, 2025

5.0

Overall, I love the ease of use. I like how the dashboard, tax, credit, accounts and debt are all separated and easy to access. It will show you all your loans, debt and accounts open which helps you stay protected in the case of someone trying to use any of your information. They show you available cards you may be approved for and that's very helpful as well.

Pros

I love pretty much everything about Credit Karma. I use it very frequently and get emails often regarding my accounts. I like that you can log in with a number passcode, I like that it shows you your average tax refund estimate, I like that it keeps your credit score pretty updated and all the account information.

Cons

I haven't run into many things I don't like about Credit Karma but I do dislike how many emails I get that maybe I didn't need to.

Review Source

JB

Joshua B.  
Ceo  
Construction  
Used the software for: 2+ years

### "Scores up. Hassels down."

June 20, 2025

4.0

Handy as can be. My credit scores up 117 points thinks the the help of Credit Karma. Thanks Credit Karma.

Pros

The dual credit access. Its absolutely awsome, to be able to monitor my equifax and my Transunion, in the same app.

Cons

There slow to update the credit matches section of the software. When a new card match is available, id like to know.

Review Source

VR

Verified Reviewer  
President  
Retail  
Used the software for: 2+ years

### "Great To Keep Up on Credit Score"

August 21, 2025

5.0

Overall its a good way to be able to keep up to date with my credit score and see things that are affecting it.

Pros

I like that it shows me my credit and am able to check regularly without it affecting my credit score

Cons

I have tried to apply for things that is suggests and says I have good odds of receiving but don't receive them.

Review Source

NF

Nathaniel F.  
Owner  
Construction  
Used the software for: 2+ years

### "A must have for everyone!"

May 23, 2025

5.0

Pros

Credit Karma is the ultimate all-in-one money app. It lets you do everything a typical bank does but also allows you to check and track your credit score, and much more.

Cons

I didnt think there was any downside to Credit Karma whatsoever. I love this app and everything about it.

Review Source

SH

Shannel H.  
dispatcher  
Construction  
Used the software for: 1-2 years

### "Love Love this app"

September 19, 2025

5.0

Fast, easy and navigation is simple. You can generate reports and customer service is great. Keeping all your financial information together is great.

Pros

Free and love that I can view my information at anytime anywhere. Easy to view and make any disputes at the click of a finger

Cons

Wish that it would update more than it dose. Have not found much bad with the app. It dose lock you out a lot.

Review Source

LB

LaSheena B.  
Individual  
Research  
Used the software for: 2+ years

### "Credit Karma Is A Good Tool"

April 11, 2025

5.0

My overall experience with Credit Karma has been great. I have been using the application since my very early 20's.

Pros

Credit Karma is a great credit monitoring app. The application houses a lot of information that helps assist me in knowing my financial situation and confirming my stance financially along with helping me confirm my financial aspirations.

Cons

Currently there are not cons with using Credit Karma as it is what I expected it to be.

Review Source

XR

Xochitl R.  
owner  
Child Day Care Services  
Used the software for: 2+ years

### "Love Credit Karam "

July 16, 2025

5.0

I have used credit karma for almost 20years if not more. It has been very useful to keep my credit on track.

Pros

That you can check you credit score anytime 24/7. Also, that there is a lot of information in the app that help you make better financial discissions.

Cons

That the credit score is not the FICO score, the score very in number. other than that i am very happy with credit karma.

Review Source

FR

Franklyn R.  
Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Credit monitoring at its finest"

May 14, 2025

5.0

Pros

Excellent credit monitoring application, ease of use, and the numerous help tips

Cons

This program is amazing, there is nothing I disliked at all

Review Source

KT

Kelly T.  
Phone banker  
Market Research  
Used the software for: 1-2 years

### "The best out there "

December 8, 2024

5.0

I love credit karma customer service is very helpful when you have a problem with a transaction or anything. Money always came on time I love it .

Pros

I love that you get paid 2 days earlier and they offer overdraft up to 200 dollars

Cons

I haven’t had a bad experience with them

Review Source

MS

Michael S.  
Owner  
Events Services  
Used the software for: 2+ years

### "CK gives me piece of mind for credit monitoring."

January 3, 2025

4.0

CK gives me piece of mind for credit monitoring.

Pros

I can monitor my credit right from my phone! Multiple spend & savings options, and easily move money from external accounts to your Credit Karma accounts.

Cons

Doesn't track Experian, only Equifax & TransUnion.

Review Source

JS

Julia S.  
Manager  
Government Administration  
Used the software for: 2+ years

### "Credit Karma is a must!"

February 8, 2025

3.0

Overall, the app is good. Its important that people are knowledgeable about their credit score and anything that may be impacting it. However, I wish it gave more detailed reasons why the score sometimes fluctuates.

Pros

It shows me my credit score and existing loan balances

Cons

It has too much advertisements for more credit cards.

Review Source

MW

Mackenzie W.  
Self-reporting  
Accounting  
Used the software for: 2+ years

### "Credit Karma Experience"

January 15, 2025

5.0

I have had a great experience with Credit Karma

Pros

It is easy to use, offers quick knowledge, and you can look anytime with no drops

Cons

There is nothing that I do not like about Credit Karma

Review Source

MH

Megan H.  
Owner  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Credit Karma is alright with me."

June 22, 2024

1.0

My overall experience has been decent except for a few hiccups here and there.

Pros

I love the fraud alerts, new items reported to my credit report alerts, and Data breach alerts that they offer.

Cons

The inaccurate information that is given to me about which credit card to apply for.

Review Source

MD

Michael D.  
Director of operations  
Environmental Services  
Used the software for: 1-2 years

### "A Powerful Credit Tool"

August 12, 2022

5.0

When I needed to get a small loan to start my business, I had no idea what my credit score was, or how to check it. A business associate told me to download Credit Karma to use their credit tracking software to get a better idea. Come to find out my credit was not in a good place and it needed work before i could qualify for the loan! Luckily, right away after joining, Credit karma began offering suggestions on how to help raise my score. I closely followed all of the suggestions that were made to me, and very quickly my score started to go up. Within just 3 months I qualified for my loan! That is my personal experience with Credit Karma, so obviously I was extremely happy with the services they offered. From a software standpoint, I was also very impressed. The experience is very user friendly, I was suprised how easy they made every step of each process in the app. They also have software that helps protect your identity and credit, which has provided me with a great sense of security as well. Also, the daily monitoring and knowing what is happening with my credit at all times has given me great peace of mind. Overall, Credit Karma played a huge role in me getting and keeping my business up and running, and for that I will always be grateful. Thanks Credit Karma!

Pros

What I like most are the offers and suggestions Credit Karma brings me cute things like loans and credit improvement.

Cons

I honestly cannot think of an improvement suggestion or dislike. I'm quite sure the folks there have thought of everything!

Review Source

RV

Rubie V.  
Operational and Operational Excelence Senior Leader  
Pharmaceuticals  
Used the software for: 1-2 years

### "Credit Karma a must have"

August 24, 2023

5.0

I had my score low and with the application tips in three months my credit score increase significantly. Monitoring my score is a priority for me since my future plans depends on that and this application facilitares the monitoring process.

Pros

The accessibility to your credit score is the best without affecting the score. In additional the tips they give you to increase your score in a faster way. If you have a low score there is no need contract a company to fix it. The tips will lead you. Another great thing id that you can monitor all the accounts you have open and the balances in only 1 report. The data visualization is excellent!

Cons

At this moment I do not have any concern with the application.

Review Source

MB

Merribeth B.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Amazing Way to Keep Your Pulse on Your Credit"

January 20, 2023

5.0

I enjoy using Credit Karma. It allows me to keep an eye on my credit. I worry about identity theft, this puts my mind at peace. Thank you Credit Karma, for being there for all of us.

Pros

So so easy to use. Also, it has high security, so I know my information is sale. Stays current on my balances. I love that I can see my credit scores without have to take a hit on my credit.

Cons

I don't like the constant barrage of credit card and loan options. I have excellent credit and am well aware of what's available. I understand this is how they make their money, it is annoying. I also don't like that they offer tax preparation. That is too invasive for me.

Review Source

JH

Johnny H.  
Production worker  
Warehousing  
Used the software for: 2+ years

### "Easy way to check your credit score "

September 5, 2023

5.0

Pros

It’s there to assist you with the help you need such as car insurance, loans & etc.

Cons

That it does give the option for experienc

Review Source

JC

Jasmine C.  
Assistant  
Consumer Services  
Used the software for: 1-2 years

### "Have you used Them?"

April 24, 2024

5.0

Pros

What i do like the most about Credit Karma is that it tells you when you have tried to run your credit and it gives you pointers on what you could do to increase your credit score.

Cons

i recommend to use on a iphone an not android it just gives better quality and it was 1 thing on the 1phone offered that the android didnt.

Review Source

CG

Cheryl G.  
Captain  
Law Enforcement  
Used the software for: 2+ years

### "Credit Karma User"

November 16, 2022

4.0

Pros

it is very quick and accurate . It provides a list of all open accounts and close accounts. It is accurate with sending emails when a change occurs.

Cons

changes in credit happen because of the dumbest things, also it gives too many advertisements or emails about credit cards i can qualify for.

Review Source

NS

Nicole S.  
Corporate Secretary  
Computer Software  
Used the software for: 2+ years

### "Great way to track your FICO progress"

August 1, 2022

5.0

Pros

It is clean and easy to see where you are at. You can get offers to help improve your credit score, and gives tips to help in structuring things to help improve your credit score.

Cons

I think it works fine for a free software application.

Review Source

Leora E.  
PhD Student  
Research  
Used the software for: 6-12 months

### "Nice!"

August 6, 2022

5.0

Pros

I use this app regularly to check my credit score and to see what credit cards are best for me

Cons

Sometimes the app doesn't load, especially when I'm abroad

Review Source

LF

Liana F.  
Sales Rep  
Retail  
Used the software for: 2+ years

### "Love getting daily updates"

August 23, 2022

5.0

Pros

Love that it provides updates daily now and that I can view my accounts at any time.

Cons

Wish that there was a way to list all of my accounts with available balances in one place

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.