---
title: "Best SurveyMonkey Alternatives 2026 | Capterra"
description: "Looking for alternatives to SurveyMonkey? Find out how SurveyMonkey stacks up against its competitors with real user reviews, pricing information, and what features they offer."
source_url: "https://www.capterra.com/p/253516/SurveyMonkey/alternatives/"
page_type: "alternatives"
language: "en"
publication_date: "2026-10-19"
---

# SurveyMonkey alternatives

Last updated on October 19th, 2026

The best SurveyMonkey alternatives are CustomerHero (best overall), Google Forms (best free plan), Connecteam (best budget option), and Jotform (most reviewed). Together they hold 20,033 verified Capterra reviews, with overall ratings from 4.6 to 4.9 out of 5. SurveyMonkey itself holds 4.6 out of 5 across 10,519 reviews.

### SurveyMonkey
- Rating: 4.6 out of 5 (10,519 reviews)
- Ease of use: 4.6 out of 5
- Starting price: $30.00 /user/mo
- Key features: 11 of 11 top category features

---

## Top alternatives

SurveyMonkey alternatives compared

| Product | Rating difference | Ease of use | Starting price | Key features |
| --- | --- | --- | --- | --- |
| [Connecteam](https://www.capterra.com/p/153140/Connecteam/) — 4.6 out of 5 (5,321 reviews) | Rated the same as this product | 4.7 out of 5 | $29.00 /mo | 7 of 11 top category features |
| [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) — 4.6 out of 5 (457 reviews) | Rated the same as this product | 4.7 out of 5 | $35.00 /mo | 11 of 11 top category features |
| [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) — 4.6 out of 5 (1,798 reviews) | Rated the same as this product | 4.6 out of 5 | $35.00 /mo | 7 of 11 top category features |
| [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) — 4.7 out of 5 (11,606 reviews) | Rated 0.1 higher than this product | 4.7 out of 5 | Not available | 9 of 11 top category features |
| [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) — 4.7 out of 5 (2,931 reviews) | Rated 0.1 higher than this product | 4.7 out of 5 | $39.00 /mo | 11 of 11 top category features |
| [Typeform](https://www.capterra.com/p/137289/Typeform/) — 4.7 out of 5 (984 reviews) | Rated 0.1 higher than this product | 4.6 out of 5 | $39.00 /mo | 11 of 11 top category features |
| [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews) | Rated the same as this product | 4.7 out of 5 | $49.00 /usage/mo | 10 of 11 top category features |
| [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/) — 4.6 out of 5 (114 reviews) | Rated the same as this product | 4.7 out of 5 | £90.00 /user/mo | 11 of 11 top category features |
| [CustomerHero](https://www.capterra.com/p/153472/Startquestion/) — 4.9 out of 5 (175 reviews) | Rated 0.3 higher than this product | 4.8 out of 5 | Not available | 11 of 11 top category features |
| [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) — 4.4 out of 5 (123 reviews) | Rated 0.2 lower than this product | 4.5 out of 5 | Not available | 11 of 11 top category features |

---

## Top Free alternatives to SurveyMonkey

The best free alternatives to SurveyMonkey are Connecteam, Zoho Survey, and UmfrageOnline — all three offer a free plan alongside paid tiers.

### [Connecteam](https://www.capterra.com/p/153140/Connecteam/) — 4.6 out of 5 (5,321 reviews)
- Free options: Free trial, Free version
- Starting price: $29.00 /mo

### [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) — 4.6 out of 5 (457 reviews)
- Free options: Free trial, Free version
- Starting price: $35.00 /mo

### [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) — 4.6 out of 5 (1,798 reviews)
- Free options: Free trial, Free version
- Starting price: $35.00 /mo

---

## Top alternatives for SMBs

Among reviewers from companies with 1-200 employees, the highest-rated SurveyMonkey alternatives are CustomerHero (4.9), Typeform (4.7), and Connecteam (4.6).

### [CustomerHero](https://www.capterra.com/p/153472/Startquestion/)
- 79 SMB reviewers say
- Overall rating: 4.9 out of 5 across 79 SMB reviews
- Ease of use: 4.8 out of 5 across 79 SMB reviews

> "It's simple to use, you can create widgets that are displayed on your platform as well as full, more formal, surveys that can be sent to users and the support is excellent." — James E., Head of Product (October 28, 2025)

### [Typeform](https://www.capterra.com/p/137289/Typeform/)
- 607 SMB reviewers say
- Overall rating: 4.7 out of 5 across 607 SMB reviews
- Ease of use: 4.6 out of 5 across 605 SMB reviews

> "The UX is clean and simple for the customers." — Abbey W., owner, founder (February 17, 2026)

### [Connecteam](https://www.capterra.com/p/153140/Connecteam/)
- 5,121 SMB reviewers say
- Overall rating: 4.6 out of 5 across 5,121 SMB reviews
- Ease of use: 4.7 out of 5 across 5,121 SMB reviews

> "I oversee three locations and I am able to stay connected to all of the team members both individually and as groups." — Kandi N., Director of Operations (March 12, 2026)

---

## Why do teams switch from SurveyMonkey?

Of the 357 Capterra reviewers who reported switching away from SurveyMonkey, the most common destinations were Google Forms, Typeform, Jotform, and UmfrageOnline.

### What users preferred

### [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)
- 4.7 out of 5 (11,606 reviews) — 248 reviewers switched here

> "I made the switch because SurveyMonkey was not doing a good enough job for me. There were many little things and bugs with it that I did not like, so I switched to Google Forms instead, and I am having a much better experience now! Google Forms has never let me down, and I greatly appreciate that fact!!!" — Reagan H., Optician (June 27, 2026)

### [Typeform](https://www.capterra.com/p/137289/Typeform/)
- 4.7 out of 5 (984 reviews) — 40 reviewers switched here

> "SurveyMonkey was much more difficult to use and the UX was not great for the consumer" — Abbey W., owner, founder (February 17, 2026)

### [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)
- 4.7 out of 5 (2,931 reviews) — 38 reviewers switched here

> "Pricing I liked their functionality better" — reema r., Regional Vp (March 5, 2026)

### [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)
- 4.6 out of 5 (1,798 reviews) — 31 reviewers switched here

> "das Produkt war mir zu teuer, für die Leistung die es geboten hat. zu unübersichtlich, keine einfache Handhabung. gebrauch unpraktisch" — Stella Z., Student (October 8, 2025)

---

## Find software for your specific use case

### Survey
- [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) — 4.6 out of 5 (457 reviews)
- [SurveyStance](https://www.capterra.com/p/186243/SurveyStance/)
- [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) — 4.7 out of 5 (11,606 reviews)

### Customer Satisfaction
- [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,094 reviews)
- [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) — 4.6 out of 5 (457 reviews)
- [SurveyStance](https://www.capterra.com/p/186243/SurveyStance/)

### Employee Engagement
- [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) — 4.6 out of 5 (163 reviews)
- [MentorcliQ](https://www.capterra.com/p/146511/MentorcliQ-Employee-Mentoring/) — 4.9 out of 5 (201 reviews)
- [Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/) — 4.9 out of 5 (4,859 reviews)

### 360 Degree Feedback
- [EchoSpan Flexible 360](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/) — 4.9 out of 5 (76 reviews)
- [Primalogik](https://www.capterra.com/p/132134/Primalogik-360/) — 4.5 out of 5 (87 reviews)
- [Fast Mirror](https://www.capterra.com/p/150657/Fast-Mirror/) — 4.9 out of 5 (20 reviews)

### Polling
- [DialogLoop](https://www.capterra.com/p/180938/DialogLoop/) — 4.6 out of 5 (8 reviews)
- [ElectionBuddy](https://www.capterra.com/p/235336/ElectionBuddy/) — 4.9 out of 5 (116 reviews)
- [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) — 4.7 out of 5 (2,931 reviews)

---