# Page 100 | SurveyMonkey Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 100 - Is SurveyMonkey the right Survey solution for you? Explore 10455 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253516/SurveyMonkey/reviews

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SurveyMonkey

4.6 (10455)

[View alternatives](https://www.capterra.com/p/253516/SurveyMonkey/alternatives/)

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Last updated May 22nd, 2026

# Page 100 - Reviews of SurveyMonkey

## Showing most helpful reviews

Showing 2476-2500 of 10455 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Quality Assurance Engineer  
Computer Software  
Used the software for: 2+ years

### "SurveyMonkey is a quick way to collect data"

August 9, 2019

4.0

Pros

SurveyMonkey makes it super quick and easy to build and send surveys. There are also good reporting features to analyze data.

Cons

I honestly haven’t had any bad experiences with this product, but I haven’t used it as often as other tools.

Review Source

BM

Bruce M.  
Clinical social worker  
Hospital & Health Care  
Used the software for: 2+ years

### "Effective, User-Friendly, essential "

September 7, 2021

5.0

All positive. I love that you can finish a survey in a matter of minutes or less.

Pros

Simple interface, provides immediate results that can be interpreted and acted upon.

Cons

No role for subjective responses such as offering alternative answers/options.

Review Source

Tahrea S.  
Member Services Associate  
Hospital & Health Care  
Used the software for: 2+ years

### "Fun and Easy to Use"

January 25, 2021

5.0

Pros

I have been using survey monkey since high school to create and take a variety of surveys. They are very user friendly and efficient for gathering data.

Cons

There is nothing I would improve actually...maybe more CAPTCHA verifying software.

Review Source

VR

Verified Reviewer  
Co Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great data collection"

December 4, 2018

5.0

Pros

Survey Monkey has really let me gain some valuable data from my clients. It was a great way to see what my clients liked and what I needed to improve on. Creating the surveys were easy and it is a very user friendly program. Simplest way to collect data no matter what your particular needs are.

Cons

At first it was a little intimidating, but it really is simple once you start the process.

Review Source

LC

Liz C.  
Technology Curriculum Specialist in Language Arts  
  
Used the software for: 2+ years

### "I've only worked with a teammate once to create a survey with this tool. "

August 1, 2018

5.0

When we want well-analyzed feedback for our professional development, Survey Monkey offers a great tool that is user-friendly.

Pros

Completing surveys is simple and quick with Survey Monkey. Since people often get frustrated with digital surveys when they are not simple to get through quickly, it is nice that this software makes it an easy process. I do know that Survey Monkey also does a nice job with data reporting, making the results applicable without lots of additional analysis.

Cons

I have always been happy with Survey Monkey, but wish it tied directly into Google Sheets for compatibility with systems we have in place in my school district.

Review Source

Kyley Shinead E.  
Sr. Content Developer  
Computer Software  
Used the software for: 2+ years

### "The free version is a great intro to the tool"

October 9, 2017

3.0

Pros

I have to applaud them for making the basic services free. I used Survey Monkey in college and carried it with me into my first job.

Cons

There is limited customization available though it may improve at hight price points, I'm not sure.

Review Source

JT

Joey T.  
Plumber  
Construction  
Used the software for: 2+ years

### "great rewards software"

February 10, 2020

5.0

Pros

I have always loved spending my time taking surveys and i like this software because i can get rewarded for taking surveys

Cons

the part i like the least about this software is that its time consuming to be qualified sometimes for a survey

Review Source

VR

Verified Reviewer  
TOPS Area Captain  
  
Used the software for: 2+ years

### "I only use this to reply to surveys not a creator"

May 7, 2018

5.0

Pros

This is very easy to use as a replier. Never had to create an survey to send to others. No issues as a user.

Cons

Was not able to find any issues with this software as a replier never been kicked of the program or had it shut down on me.

Review Source

VR

Verified Reviewer  
Sr. Manager -Business Development  
Information Technology and Services  
Used the software for: 2+ years

### "Best online survey tool"

October 23, 2018

5.0

Help to get customer feedback about the organisation and helps in improving in week areas.

Pros

Easy and simple to create survey for the targeted audience.

Cons

Need more graphical representation and need professional look

Review Source

GH

George H.  
Data Analyst  
Education Management  
Used the software for: 2+ years

### "Survey Monkey does not monkey around"

March 27, 2019

4.0

Survey Monkey is easy to use set up and use. The only thing you need is time and patience to answer the questions and get your survey done. How else will you know if your customers are happy or your project is effective.

Pros

While the name sounds funny, the product does not fool around. I'm not sure if it is just the name, but it has a gentle and fun name that encourage people to engage in answering the survey. The application is easy and intuitive to set up. If you follow the wizard and use the on-line help, you can pretty much set up a professional survey without any other help. We initially used the free version and upgraded to the paid version for additional functionalities. I am a great believer in paying for the application if it help us my job and my organization. The email set up and sending process is also straight forward. Post email reports and analytics are also very good.

Cons

I do not have any cons against Survey Monkey. Love the application.

Review Source

VR

Verified Reviewer  
Licensed Clinical Psychologist  
Mental Health Care  
Used the software for: 2+ years

### "Great easy tool for scheduling"

October 24, 2018

5.0

Pros

VERY easy to create a survey, flexibility with how to gather data/formatting of data

Cons

No real cons to this program. It's not the most robust of programs but for simple polling and sampling amongst a large number of people, it's great.

Review Source

VR

Verified Reviewer  
BDR  
Computer Software  
Used the software for: 2+ years

### "Easy, Intuitive, Useful "

August 9, 2022

5.0

It helps to collect feedback from multiple parties easily and view results easily. We use it before company gatherings to see what everyone wants and needs at the gatherings.

Pros

I have used this at multiple companies and it has always been useful. It is nice to us e

Cons

I have not run into cons yet. I have not been the one to administer the survey though.

Review Source

GS

Gabrielle S.  
We love Survey Monkey!  
Hospital & Health Care  
Used the software for: 1-2 years

### "Surveys & polls made easy! "

September 9, 2021

5.0

Overall we love the software. We love being able to efficiently collect data, quickly put together surveys & polls, and easily read information.

Pros

We love using surveymonkey for a number of different things. We create surveys and polls to decide on meeting themes, meeting days/times, customer/employee satisfaction, filling out travel info, etc. This is such an easy way to gain information quick and easily.

Cons

We have experienced glitches with Surveymonkey a few times, and did wish there were more editing/creating options and themes.

Review Source

Orit S.  
Digital mabager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Our forms sotware"

March 19, 2019

4.0

We us this software for registration, lead collection, researches.

Pros

This software give us the organization forms managements platform. Nice user interface, easy to use.

Cons

Not an easy to implement advance features

Review Source

GO

Genneva O.  
Affiliate Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "I LOVE SURVEY MONKEY!!!"

June 7, 2019

5.0

Pros

I am a religious Survey taker and writer. Survey monkey has helped me to complete surveys and get paid. Also to create surveys and get paid.

Cons

Nothing. Awesome Software! I like giving my opinion and knowing that my opinion counts.

Review Source

OLIVIA P.  
Writer  
Writing and Editing  
Used the software for: 2+ years

### "Fun and Great Way to Get Feedback!"

December 14, 2018

5.0

I like to use SurveyMonkey to send surveys periodically to my email subscribers. This helps me get honest feedback about the work I am putting out there and ideas to what to work on next.

Pros

It is a very inexpensive way to get feedback. It gives allows people to feel comfortable giving me anonymous feedback so that they can feel free to speak their mind and I can learn from their honesty. It is very easy for me to create the surveys and easy for me to attach to my emails for my subscribers.

Cons

There isn't anything that I have to complain about SurveyMonkey. It does as it claims.

Review Source

VR

Verified Reviewer  
Comm Director  
E-Learning  
Used the software for: 1-2 years

### "A very professional way to take surveys"

March 26, 2020

5.0

It's a great tool but most part of our survey activities, although it lacks some flexibility for some very particular issues, like when we need the user to submit essays or long answers.

Pros

It's a great tool to take surveys online among our users in a very professional way because its layout has a more elaborate presentation.

Cons

It's not as flexible as Google Forms, so we cannot use it for all our surveys. We just use it when we need to collect general data, like personal and contact information.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

SurveyMonkey has a more professional layout

Review Source

Jackie B.  
Associate Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "A great tool"

October 30, 2018

4.0

Pros

A great tool for collecting different types of information and then be able to analyze trends in the collated information. It's very easy to create a basic survey, and launch it in a different number of ways. I absolutely love the app. I think it's a great feature for monitoring progress on the go!

Cons

I have a difficult time figuring out all of the different ways to use the logic based questions. Sometimes, I have success and others I do not. I think that the program has a lot of capabilities that I am probably not leveraging.

Review Source

VR

Verified Reviewer  
PR & Media Specialist  
Apparel & Fashion  
Used the software for: 2+ years

### "Honestly so great"

June 25, 2018

5.0

Pros

SurveyMonkey really is so awesome. It makes collecting information via survey quick and easy (which isn't always the case).

Cons

I really do not think I have a con for this software! It's very easy to use and I like utilizing it a lot.

Review Source

VR

Verified Reviewer  
Owner & Principal Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use"

August 6, 2018

5.0

Pros

1\. Simple to create a survey 2. Easy to review results and manage surveys

Cons

Since we use it rather infrequently, there is a learning curve when we do use it, but if we used it more frequently, i don't think there would be any issues.

Review Source

Héctor A.  
CEO / Lead Architect  
Information Technology and Services  
Used the software for: Less than 6 months

### "Make Surveys and analyse the data easily"

April 22, 2020

4.0

Was better than Google Forms, but Forms is free and Survey monkey is a paid option, it shows you the data much better, but the UI could be better and some of the export options.

Pros

The way of designing the survey was good, the UI presented to the persons we want to survey was good and adapted well on mobile and desktop, I was able to analyse the data with graphs and export it on several formats.

Cons

The UI could be better some options like exporting are not that easy to see where they are, The export as a presentation option could look better.

Review Source

VR

Verified Reviewer  
Team Lead  
Consumer Services  
Used the software for: 6-12 months

### "Quick and easy to use "

August 11, 2022

4.0

Pros

It’s easy to find your way around this tool. You can quickly create polls, surveys etc. And it’s easy to implement and use.

Cons

From memory as we ended up using another tool, it didn’t offer all the features we needed. And it wasn’t as professional as the other software.

Review Source

Cherlyn C.  
Heartbreak Whisperer  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Excellent survey tool but definitely overpriced"

April 4, 2019

5.0

It definitely was all I needed when I needed to create a quick, short survey for my business!

Pros

I love how effortless it is to create a survey and immediately push it out to people. There are so many things that one can do with the surveys, including survey logic, custom reports and filtering of data.

Cons

I've been very surprised at the price. It's definitely not startup-friendly, unless your business is solely based on just taking surveys. There are many alternatives that offer more value for money or even free solutions.

Review Source

CR

Cheryl R.  
Sales Consultant  
Food & Beverages  
Used the software for: 2+ years

### "Fun Surveys with this App"

April 2, 2020

5.0

Pros

I love the layout of SurveyMonkey. It's super easy to use and super easy to follow. All of the surveys I take through this app are very enjoyable!

Cons

I have no complaints. I wish I could use this app for every single survey I take.

Review Source

Margaret S.  
WordPress & Digital Marketing Services and Consultancy  
  
Used the software for: Less than 6 months

### "No dramas, easy to use and data is easy to read!"

July 10, 2018

4.0

Pros

We've used Survey Monkey in our company before but has now moved to a similar tool - which is its new owner. The best thing about Survey Monkey is that the templates are readily available to use and fully customisable. The data is easy to read and analyse. No fuss!

Cons

You can use the tool for free however the basic plan is limited. We noticed there are no white label options. You can see the Survey Monkey logo on all your forms. Unless they worked this out now. :) All in all, still a great tool!

Review Source

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