# Page 28 | SurveyMonkey Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 28 - Is SurveyMonkey the right Survey solution for you? Explore 10461 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/253516/SurveyMonkey/reviews --- SurveyMonkey 4.6 (10461) [View alternatives](https://www.capterra.com/p/253516/SurveyMonkey/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 22nd, 2026 # Page 28 - Reviews of SurveyMonkey ## Showing most helpful reviews Showing 676-700 of 10461 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT Antonio T. Executive Director Logistics and Supply Chain Used the software for: 2+ years ### "SurveyMonkey platform is now limited compared to the past!" September 8, 2021 5.0 The overall experience was positive as it allowed us to capture association member feedback related to import topics related to the organization. If you are aiming to invest in a survey platform, I would recommend this platform. If you are looking for a free platform version, be aware that there now is a 40 answer limit before having to pay. Pros By far the platform is quite easy to use, offers variety of options vis-a-vis questions that can be asked and how the answers can be given (yes/no, multiple choice, written comment, etc., etc. ) and tabulated for reporting purposes. Offers robust reporting capabilities as well (for PAID version). Cons The features I liked least were quite few at the start of our experience. You could use platform on the simplest level (free version) and worked like a charm. Fast forward a few years, now there really is no longer a "free version" as platform is limited to 40 answers. Yes, free for small group surveys....BUT once you reach a 40 answer limit, platform forces you to get paid version. That was a little sneaky and unexpected. Review Source EW Eka W. Sales Import and Export Used the software for: 2+ years ### "Suveymonkey review" June 22, 2023 5.0 easy to use and survey also easy and fast Pros I like doing survey to get more money, sometimes get and sometimes not get that Cons the survey is easy and fast, for payment also can using paypal and waiting until minimum can transfer to your paypall Review Source CW Candy W. Manager Hospital & Health Care Used the software for: 2+ years ### "Survey Monkey is the Top Banana in Survey Software" October 21, 2021 5.0 We've come to depend on Survey Monkey to meet all our survey needs. It's a great tool in our toolbox! Pros I love how easy it is to use Survey Monkey. I can create a 10 question survey, customize with my logo, colors and images and deploy in less than 15 minutes. Responses are also easily viewed and can be converted to various chart/graph types with one click. Data is also exportable which helps when I want to create pivot tables in Excel. This is a great too and well worth the year subscription price. Cons The only downside to Survey Monkey is the 2-install limit per license. I have a team of 3 people and it's kind of a pain to share only 2 installs. Review Source Joel M. Research Leader Information Technology and Services Used the software for: 6-12 months ### "Great for creating quick surveys" October 9, 2021 5.0 We use survey monkey to augment larger survey efforts, its cost and ease of use are very compelling for us. Pros I like the intuitive walk through creation, testing, and execution of the Survey Monkey tool. It makes it easy to collect insights for my team. Cons Data that is presented could look a bit nicer and would to export to branded PPT templates. Review Source NN Nathan N. Student Accounting Used the software for: 2+ years ### "Survey Monkey review by Student" October 6, 2021 5.0 We needed to get a broad understanding of people's thoughts on a product and would it be worth it if the company merged with another to expand their market. SurveyMonkey helped us learn what company they should merge with this other market. It helped us put together a solid report. Pros The application was very simple easily allowed my group to make a survey and send it out to 100s of people fast. Cons None that I was able to see the information we gained was all utilized and that made it worth using SurveyMonkey have used it plenty of times after. Review Source SB Sharon B. Coordinator of Registration Education Management Used the software for: 2+ years ### "Survey Monkey - Easy to use " December 26, 2018 5.0 Survey Monkey has helped our organization gather information about customer satisfaction, our programs, our teachers and our services and be able to display that feedback in an effective way. Before we used survey monkey, we used to give out paper surveys at the end of each of our workshops. During the summer we run 125 programs for around 1500 individuals. Gathering and analyzing that information from the paper was a big task and although we gave out the survey we never had time to aggregate the results. With Survey Monkey that is all done for you. Now we can actually use the feedback we are receiving from stdudents and parents to make positive changes that returning customers can see. In the past three years, returning campers and parents have definately noticed that their opinions and feedback is being heard and postivie changes have been made. Pros Survey Monkey is very easy to use and is great for sending out surveys to a large audience. Survey Monkey software formulated the feedback you receive back from customers in easy to read charts and tables. One of the features I really like about the software is that you can send different emails (or campaigns) from the same survey to compare different groups responses while still being able to look at the results overall. I used this feature this fall to send the same survey to four different groups. This allowed me to compare the satisfaction of each week of our programs as well as the satisfaction overall. Cons I had a hard time at first figuring out the different setups for each of the questions. It would be helpful if there was a definition next to the different settings. However, after a little trial and error I figured out what everything did. Review Source Christa B. Account manager Online Media Used the software for: 1-2 years ### "Most popular " August 4, 2022 5.0 Pros Fast results real time results and user friendly. For the price it is user friendly but if you lack computer skills it may be confusing. My company always uses survey monkey! We love it and our teams are used to how to take a survey quickly. Cons Not super easy if your new to computers or not used to how to create a survey Review Source VR Verified Reviewer Corrector de estilo Broadcast Media Used the software for: 1-2 years ### "Crea tu propia encuesta" October 18, 2022 5.0 La manera más sencilla de crear, editar, exportar y conocer a un mercado objetivo gracias a éste programa. Pros Cada que necesito saber la opinión de los clientes o colaboradores de la empresa, nada como generar encuestas de alto impacto para conocer y recopilar opiniones. Cons Que el software no te indica si una pregunta o encuesta está mal formulada. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing SurveyMonkey Porque es mucho más ágil y fácil de usar. Review Source GP Giuseppe P. Impiegato Telecommunications Used the software for: 6-12 months ### "Survey Monkey: qualità assicurata" May 18, 2023 5.0 Pros Mi è piaciuto la diversità di sondaggi e prove prodotti a cui ho partecipato. Cons A volte domande troppo personali che poi generano esclusione. Review Source VR Verified Reviewer Planning Intern Architecture & Planning Used the software for: 2+ years ### "Go to survey generator for large responses" January 3, 2019 5.0 This has really benefited our business as it allows for easy distribution of surveys online which generates the most results. Pros This software analyzes results very well. It breaks the results down in easy to understand graphics, that are aesthetically pleasing enough to use in reports. The software shows results in multiple ways as well. Another big pro is just the ease of use, the question type generator makes it simple to choose the best format for each question and helps make your survey flow better. Cons The downfall is you lose some of the customization that you may get from other softwares (of course using free versus paid changes this a bit). As an online portal, it obviously works best online, but there are some instances where you want to have a printed version as well (say at a community meeting to hand out to those who would like to take a hard copy) and it just doesn't print well. It prints very long, as the questions can't be condensed (spatially). Review Source Heather K. Associate Food & Beverages Used the software for: 1-2 years ### "A great product for someone who loves surveys" July 13, 2022 5.0 Pros Customization and personalization is great for team building questionnaires Cons Limited templates to reference while customizing a personal survey Review Source Corine T. Student Computer Software Used the software for: 2+ years ### "Easiest Survey Tool" November 26, 2018 5.0 I've definitely had a very good experience with SurveyMonkey, both as a user of the software and as someone participating in other people's surveys made on the software. SurveyMonkey has always been my go-to software when I needed to create surveys for school projects or personal use. It is so easy to use because SurveyMonkey gives users a template to use to make a survey, which is really helpful! Pros SurveyMonkey is the easiest survey tool to use. Since high school, through college, and even post-grad, I've been using SurveyMonkey. What I like the most is that it instantly creates your survey. All you need to do is just fill in the blanks and the rest is taken care of for you! I also like that there is a free version of the tool, so it can be accessible to really anyone who needs to use it. Cons What I like least about this software that if you are using the free version, you are only limited to 10 questions per survey. You have to make sure that whatever data you need to collect can be collected from just 10 questions. Review Source AB Angela B. Owner Education Management Used the software for: I used a free trial ### "Thank you Survey Monkey!" January 19, 2024 5.0 My experience with SurveyMonkey was very helpful to allow me the opportunity to give positive feedback to companies about their products. Pros I liked that SurveyMonkey was supportive by giving me the chance to answer a few survey questions and provide feedback that will help ensure a better user experience with new systems like the one I'm currently using for my business. Cons SurveyMonkey gives the opportunity to give quick feedback; however, it appears some of their features are only for subscribers/paying customers. Review Source Asekho G. Marketing Consultant Entertainment Used the software for: I used a free trial ### "👍🏾 good" June 16, 2023 5.0 Overall I’m happy. Pros Very easy to use. Making surveys is easy now. Cons The cost is a bit too much for the average person Review Source RP Roberta P. Customer Service Specialist Retail Used the software for: 2+ years ### "Wonderful " January 21, 2022 5.0 I definitely recommend Surveymonkey it's so easy to use plus it's a fun way to get to know what your customers are looking for and their opinions. You can also just have fun with it making up surveys for your family. Pros I absolutely love using Surveymonkey it's a fun and easy way to know what your customers want and think of your products. Cons The only small glitch I have experience so far was that one time the site glitched out on me and lost data. Review Source VR Verified Reviewer Director of IT and Digital Marketing Retail Used the software for: 1-2 years ### "About as quick and easy as it gets." September 8, 2021 5.0 Pros It's easy and intuitive to use. I like that you can crank out a survey in matter of minutes, and then share the draft link to team members for feedback before finalizing. This works much better than passing around Word documents and emails when collaborating as a team. Cons The design templates are good, but it would be better if you could customize the look and feel a bit more. Review Source SB Sherika B. Dropshipping Retail Used the software for: 1-2 years ### "Enjoyable and relaxing surveys " January 20, 2024 5.0 Entertaining surveys to do for a few hours a day and earn rewards. Pros I like that the surveys are very straightforward and easy to understand. The length of each survey i like as well because each survey can be completed within a few minutes. Cons To be honest I dont really have any cons for survey monkey cause so far I haven't had any negative experiences so far doing surveys with this company. Review Source VR Verified Reviewer Senior Manager Information Technology and Services Used the software for: 2+ years ### "Very easy to use, quick to set up, and handy basic analytics " November 15, 2018 5.0 Pros 1\. Very easy to use, low learning curve 2. Templates on how to structure your questions are readily available (e.g., drop-down field, or free text with limited text length, etc.), so you can quickly set up your survey 3. Once survey is designed, you can easily share the survey through the link provided (i.e., cut and paste the link to your survey in your workplace email or send survey out directly through Survey Monkey) 4. The analytics tools are intuitive and great for simple datasets 5. Free to use for non-pro version, which should be more than enough for most simple survey purposes 6. Survey form optimized for both laptop/desktop and mobile phone Cons 1\. Still very much browser based, with no integration with the common apps that I use at work (e.g, Outlook) 2. Unlike its closest free-to-use competitor, Survey Monkey requires that I sign up for the pro version when I want to create a survey with more than 10 questions. Review Source Ioana G. UX Researcher Leisure, Travel & Tourism Used the software for: 6-12 months ### "Reputable and gets the job done" January 14, 2020 4.0 I am using Survey Monkey as a survey platform for user research, as well as a sign-up form. Gets the job done, has most things you need and the analysis features are pretty good. Pros Built-in visualisations are good. Has most features you need for an affordable price. I like the prediction system that tells you the likely completion rate and the fact it suggests improvements. Cons On the yearly plan I am on, you can't customise the confirmation page. I only realised that after I bought it. I wouldn't mind if there was a logo or a discrete message but the full page is about Survey Monkey and it makes us look a little unprofessional. I would expect this to be more discrete for a yearly plan payer, even if I am on the lower plan The surveys are a little hard to make them look good, they still feel a little old compared to newer survey software. The visual design settings are a little hard to work and find myself often wasting a lot of time when I try and change them, but of you always stick to the same, it's fine. Alternatives considered [Alchemer](https://www.capterra.com/p/72549/Alchemer/)[Typeform](https://www.capterra.com/p/137289/Typeform/) Reason for choosing SurveyMonkey Price, analysis features. Review Source Steven M. Operations Support Specialist Financial Services Used the software for: 2+ years ### "A simple way to capture your most important data" May 23, 2019 4.0 Survey Monkey was much better than the homegrown tools and other software products we had attempted to use before. The main feature I liked was how easy and simple it was to setup a survey and to get that survey sent out. The second feature I liked was how easy it was to analyze and interpret the data from the survey and to compare that data with future surveys taken. Pros Survey Monkey made it extremely easy to create interactive surveys for our employees and for our customers so that we could capture both qualitative and quantitative data. Survey Monkey then provided a very easy to use interface to access and examine the data that we received so that we could make the relevant decisions moving forward. Cons The most challenging thing we found was tying the survey information back to a person to follow-up with them on their responses. While some surveys were anonymous we found that in general the way the data was provided to us did not allow for an easy way to connect the data back to the person who submitted it. Alternatives considered [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing SurveyMonkey The price and ease of use of Survey far outweighed what we experienced with the other solutions. Review Source Brittany H. Server Food & Beverages Used the software for: 2+ years ### "Love it!!" October 25, 2022 5.0 Pros I make extra money everyday doing easy surveys on survey monkey! Cons Sometime the surveys don't accept me but I just try again! Review Source VR Verified Reviewer Backend Developer Computer Software Used the software for: 2+ years ### "SurveyMonkey as a survey tool" January 16, 2019 3.0 My experience with designing surveys with SurveyMonkey is quite good, the responses have been satisfactory and they have helped our company build a better platform. The solution also provides a mobile application which helps me monitor the data while on the go. Pros It has a huge user base and high market share. So you will definitely find a survey to attend, or definitely find an audience for your survey. Cons Does not provide the best value when you spend low. Gets better results on high spends. Also not the best tool to earn a steady source of money for survey takers, the surveys are generally short lived. Review Source MN Magan N. Customer service Retail Used the software for: 2+ years ### "I love Surveymonkey " August 9, 2022 5.0 I have made good money thanks to this software Pros That the surveys don't take forever to do. Cons I wish there were more everyday than just every other day Review Source JS John S. Contracts Professional Construction Used the software for: 2+ years ### "A great way to make a little money in your down time" April 12, 2022 4.0 Overall I’m happy with Survey Monkey as a rewards survey taker. My company has also used it for employee surveys and it is easy to use. Pros I like that they really do actually pay you for answering surveys, I’ve made over $100 in Amazing gift cards. Cons Sometimes the surveys are very poorly written, I’m guessing they are written by foreign companies that don’t want to pay more for proofreading. Also I often get notifications when the survey has already expired. Review Source AS Arpan S. Technical Support Consultant Computer Software Used the software for: 2+ years ### "One of the best cloud based software as a service online survey creation tools!" January 12, 2019 5.0 The tool can an asset to any business because the feedback received from the audience can be used to make improvements in the existing business model, ultimately helping a business in gaining satisfaction among customers. Pros \- Simple and easy to use interface. - Able to quickly generate and sending out a form which can be used to get feedback from people around the world. - Little to no training is required even for a beginner with creating and sending out surveys. - Ability to extract and share actionable insights on the fly and take corrective actions. - The surveys are highly customized according to one's needs. For instance: a company's logo can be added. Cons \- The cost of Team Advantage and Team Premier plans can be high for small and medium businesses. - The free plan is of little to no use for any business as it comes with major limitations: A survey with only a maximum of 10 questions can be created and only maximum of 100 responses can be viewed per survey. 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