# Page 3 | SurveyMonkey Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SurveyMonkey the right Survey solution for you? Explore 10458 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/253516/SurveyMonkey/reviews --- SurveyMonkey 4.6 (10458) [View alternatives](https://www.capterra.com/p/253516/SurveyMonkey/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 22nd, 2026 # Page 3 - Reviews of SurveyMonkey ## Showing most helpful reviews Showing 51-75 of 10458 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Conor M. Principal Education Management Used the software for: 2+ years ### "Great for hearing stakeholder viewpoints" October 29, 2025 5.0 We used survey monkey for staff, pupil, parent and governor questionnaires. Ur summarised the data very well and gave clear indicators for future development. Pros Easy to use and can provide a good looking format for engagement with your stakeholders. We have used it both as creators and as customers Cons It took a while to train other staff members in its use but there are options and tutorials available: better than many other options Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) To trial a different service to see if it would give better engagement Review Source ML Mikes L. IT Manager Information Technology and Services Used the software for: 1-2 years ### "Brilliant and Resourceful Survey Solution " January 13, 2026 5.0 SurveyMonkey is a robust application that ensures feedback collection is done efficiently The tool is ideal in enhancing research, and this includes organizing all responses The decision making process is also enhanced and well focused Pros The platform has robust and easy to use features that includes creating surveys The app has inbuilt templates, something that foster employee engagement Cons Advanced features for SurveyMonkey are high and this challenges users The free version for SurveyMonkey has limited features or functionalities Review Source Nataliia T. Businesses Development Manager Information Technology and Services Used the software for: 6-12 months ### "Easy to use and super helpful" March 26, 2026 5.0 The service is very intuitive, users do not need much time to start using it. That's pretty staight forward, but at the same time having all the functionality needed. I find this service one of the best on the market Pros Easy to use, has all the funcrions needed, but not overloaded with functionality. Also great value for money and good privacy settings. Cons Maybe there could be some more functions, but really diffocult to say, what I didn't like while using it, cause I really liked everything Alternatives considered [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/) Reason for choosing SurveyMonkey Better pricing with better functionality and easier to use Review Source VR Verified Reviewer Administrator Government Relations Used the software for: 1-2 years ### "You got Surveyed" February 24, 2025 4.0 Is reliable, easy-to-use survey tools. Its strengths is it's integration, simplicity, customization, which makes it ideal for small businesses. Pros It's interface is user-friendly, you can set up very quickly It has very easily customizable templates which also saves on time and enhances the brand. It integrate while across other platforms Cons It's free user plan has it's limitations which is understandable but It can be costly, the best feature requires the highest premium. There are occasional glitches. Review Source LL Lois L. Office Manager Religious Institutions Used the software for: 1-2 years ### "I rate SurveyMonkey as Awesome" January 6, 2026 4.0 When I get surveys other people have done with SurveyMonkey, I tend to answer them right away because I understand how simple and easy it's going to be. Sometimes you get surveys and you just feel dread but I like filling out SurveyMonkey requests and I like using SurveyMonkey with my own projects because I trust the process and my SurveyMonkey findings are important for our business! Pros SurveyMonkey is so easy to use. I've worked with it to gather information and opinons and, frankly, it helped me find the questions that I needed to ask to get the information I needed. Any survey is only good as your questions! LOL Using SurveyMonkey we started getting information of value from our respondents! Cons I couldn't do the surveys, well not effectively, until I started reviewing the survey templates. There I learned not only how to give my respondents viable choices to select but honestly - How to ask the Question! Far from a con, this is all learning that I needed and I gratefully found the answers on the website. Review Source Cassandra J. Electric engineer Education Management Used the software for: 1-2 years ### "Survey Maker " November 29, 2025 5.0 My overall experience with survey monkey is that I love how you can organize the questions you want to give in otder Pros What I like most about survey monkey is that ist great to create different types of surveys for all occasions Cons Nothing I like least this platform is great to use for all time questions and examples of certain surveys given Review Source NC Natalie C. Admissions Coordinator Education Management Used the software for: 1-2 years ### "Survey Monkey - Quick and Easy" March 6, 2026 3.0 It's easy to use and serves its purpose. For longer, or more in depth surveys where I need lots of responses, I usually use google forms. Pros I am able to easily poll students about a variety of questions. It's quick, and very easy to use to gather information at school. Cons The number of questions I can use with the free programming are limited. Also, the number of students that can respond is capped as well. Review Source RD Ruth D. Designer Publishing Used the software for: 2+ years ### "A Great Tool That Delivers Results! " March 17, 2026 5.0 As a User, I’m always impressed with the ease of answering customer questions. I think it’s the best software out there for compiling information for research. Pros It is easy to use. Captures data quickly. It’s consistently reliable without any glitches providing real time insights. Cons I don’t like the birthdate design especially if you were born in the 1900’s. I think there should be a better design or configuration as I often get stuck. Review Source Kristl K. Sr Customer Support Representative Insurance Used the software for: 1-2 years ### "Survey Monkey" January 29, 2026 5.0 Survey Monkey has been a great tool in gather information and focusing on the next steps in and guidance of where we need to go as a company. Pros The ease of use of getting opinions from qualified employees has been a great tool. Great for time management. Awesome way to collect the data that we need. Cons Survey Monkey has been a great tool. I don't have anything I can say about disliking Survey Monkey. I wouldn't use another survey tools. Review Source BA Bashir A. Developer Information Technology and Services Used the software for: 1-2 years ### "SurveyMonkey for a good analysis lifecycle" October 28, 2025 5.0 It comes to our rescue when we need to have post event analysis of our management and our event. It helps us get better at our mistakes and not repeat it again. It mainly helps us to know what the target audience expects from us the next time. Pros SurveyMonkey is user-friendly and very easy to use as the instructions to create surveys and questions are precise and clear. There are a variety of options for formatting the type of answers that are expected like there are short answers, paragraphs, multiple answers, radio box etc. It provides a good analysis report Cons The free version of SurveyMonkey has very limited customizations regarding the themes and number of questions a survey can have. Review Source JH Jenny H. Communications Director Non-Profit Organization Management Used the software for: 1-2 years ### "Great Tool for Surveys" May 18, 2026 4.0 Pros SurveyMonkey has been great for collecting feedback and organizing data. The platform is incredibly user-friendly, making it easy to create professional-looking surveys in just minutes. I especially appreciate the variety of question types, customization options, and detailed analytics that help turn responses into actionable insights. SurveyMonkey makes the entire process smooth and efficient. Cons The major downside is the cost and you cannot share passwords, each team member has to have their own account. Review Source JM Jocelyn M. Partner Non-Profit Organization Management Used the software for: 2+ years ### "Shop around and find which survey system works best for you" March 11, 2026 3.0 Overall I have had a decent experience with Survey Monkey as I have used it often enough at different organizations. I have used other survey systems that have worked better and some that have been worse. In the end I think finding what best works for your org and needs is best. Pros I like that it is easy to set up surveys and different types of questions and layouts. It is able to make surveys look clean and engaging. Cons I mainly dislike the price as it is very expensive to purchase on its own. I would recommend a bundle option or finding another version like Microsoft or a cheaper option you can integrate. Review Source CF CRISTIANE F. Proprietário Management Consulting Used the software for: 1-2 years ### "Boa ferramenta" February 2, 2026 5.0 Boa plataforma de pesquisa, mas a maioria das pesquisas que disponibilizam, no meio da tarefa, desconsideram. Pros Bom para pesquisa de mercado e satisfacao. Ferramenta util se for bem disponibilizada. Precisa ser mais clara nas tarefas. Cons Pagamentos baixos para remuneracao do avaliador, o que pode gerar descontentamento e desinteresse de participação Review Source VR Verified Reviewer Director of Operations Medical Practice Used the software for: 1-2 years ### "Survey Monkey Review " January 13, 2026 5.0 Pros Survey Monkey is a great way to get team feedback anonomously and helps get true information to gain insight. It can be something as easy as a contest prize or a bit more complex like HR information. I found it very easy to navigate and use for employees. Cons I didn't find any cons to Survey Monkey. It was very easy to set up and to see the results from the surveys. I would recommend this to peers in the future. Review Source VR Verified Reviewer Analyst II Automotive Used the software for: 2+ years ### "SurveyMonkey Review" December 1, 2025 4.0 Overall, the experience we have with this product and company is positive. We have other forms of sending out and taking anonymous surveys but this one is one of our top picks. Pros The product is easy to use to create and send out surveys. It is also easy for the end user to take the surveys and submit them. Cons I don't have any cons to the product. It is very simple and to the point. Our company uses this product frequently. Review Source VW Vertika W. Customer support manager Hospital & Health Care Used the software for: 2+ years ### "Swift survey " December 13, 2025 5.0 Very happy and satisfied. Features are too good covers all information on survey , its easier to use on any topic Pros Easy tool ti use for beginners and covers all questions and answers in every aspect. Creating survey on any topic is easy Cons There is nothing to like least, it covers everything person is looking while creating and captures all answers well Review Source AM Antoine M. Marketing advisor Banking Used the software for: 6-12 months ### "Simple and effective platform for surveys and feedback" May 1, 2026 5.0 Very useful tool for surveys and feedback collection. Good for companies or any team that needs ask questions and analyze answers quickly. Pros What I liked most is how fast you can create a survey. Templates are useful, interface is clear, and results come in organized way. Good for customer feedback, employee surveys or event questionnaires. Cons Advanced logic or reporting options are in paid plans. Also if survey design is basic, it can look less personalized than custom solutions. Review Source Jhon Jaiver S. Developer Marketing and Advertising Used the software for: 1-2 years ### "Facil de crear encuestas de preguntar a sus clientes" April 17, 2026 5.0 Pros muy facil para encuentas es una plataforma intuitiva y de aprendizaje rapido para la realizacion de estudios de mercadeo Cons aun no se si tenga opciones con las nuevas tecnologias de inteligencia artificial, creo que no tiene una CLI aun Review Source AG Alexandra G. Nurse Health, Wellness and Fitness Used the software for: 2+ years ### "Survey Monkey and Employee Satisfaction Survey" March 16, 2026 5.0 I thought this program was a useful way for the employees to give their opinions and suggestions on how to improve our work environment. Pros I used this to anonymously give feedback at work. The survey was meant to improve "Employee Satisfaction". I thought the design was user friendly and easy to navigate. I have seen my peers take these surveys seriously. Cons I remember not being able to write a long message in my feedback section. Not sure if this changed now but this was inconvenient for me. Review Source Katie P. Assistant Director Education Management Used the software for: 1-2 years ### "Get results simply" February 18, 2026 4.0 Overall utilizing Survey Monkey is fast and simple. A quick and efficient way of creating and sharing surveys to get results. Pros Survey Monkey is so easy to use. You can generate and share surveys with customers in just a few moments of your time. Cons Sometimes there are limitations in viewing results or sending out when it comes to large quantities of people depending on the usage. Review Source MD Mitchell D. Assistant Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Positive Feedback " April 1, 2026 5.0 My overall experience has been nothing but positive, it truly lives to its expectations when it comes to building a survey to exporting a link for ease of use. Pros I really enjoy that majority of companies utilize this feature when taking assessments or data analysis over feedback within a product or service or a fun way to make things easier than using a spreadsheet. The design survey is simple. Cons Nothing to my knowledge, I appreciate everything about survey monkey. No issues on my end. Maybe add an interactive module like a game or puzzle for verification. Review Source EW Emma W. Assistant manager Hospitality Used the software for: 1-2 years ### "Survey Monkey Review " November 13, 2025 5.0 SurveyMonkey is a strong and reliable choice for organisations or individuals who plan to run regular surveys. It works particularly well for feedback, market research, internal staff surveys, etc Pros SurveyMonkey offers a wide range of question types and logic branching, which helps when you need to tailor the survey flow to different respondents Cons The free/basic tier has serious restrictions—limited questions, limited number of responses you can view/export, and many features locked behind paid plans. Review Source SM Sydney M. Administrative Assistant Education Management Used the software for: 1-2 years ### "Bananas for Survey Monkey" January 23, 2026 5.0 Overall good experience using this software. Would use again especially if your research project has a tight budget. Pros Survey Monkey is easy, intuitive and affordable. The survey process from creating and building surveys to analytics and insights is professional grade. Cons Some of the more advanced features are limited unless you upgrade to a paid plan. However, even the basic options still work well for most needs. Review Source CN Caitlin N. Administrative Coordinator Automotive Used the software for: 2+ years ### "I love this platform!" April 27, 2026 5.0 I love it. So easy to use, so easy to be creative with it, so many templates and what not. It has been a favourite of mine for awhile. No complaints. Pros I love easy it is to use, even when just starting. I used this in college in one of my marketing classes, and ever since I was addicted and I won’t change to another platform because I love it. Cons There was nothing I really didn’t like about it. I loved all of the different things you can do with it, and the infinite surveys you can make that can give you so many answers. Review Source VR Verified Reviewer Admin Retail Used the software for: 1-2 years ### "Easy to Use, but Plan Limitations" December 26, 2025 5.0 I loved the real time feedback dashboard and how easy it is to use. Complex surveys will cost more, the free plan can be limited. Pros Easy to use, intuitive interface, strong customization and ability to use AI features. It’s easy for quick surveys. Real time feedback dashboard is amazing. Cons Limited free plan, advanced features cost more, and design limitations. Complex surveys are going to cost a little more. Review Source Similar Products Featured ## Related categories [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[NPS](https://www.capterra.com/nps-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.