# Page 62 | SurveyMonkey Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 62 - Is SurveyMonkey the right Survey solution for you? Explore 10458 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/253516/SurveyMonkey/reviews --- SurveyMonkey 4.6 (10458) [View alternatives](https://www.capterra.com/p/253516/SurveyMonkey/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 22nd, 2026 # Page 62 - Reviews of SurveyMonkey ## Showing most helpful reviews Showing 1526-1550 of 10458 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mo'men Y. IT Support Specialist Telecommunications Used the software for: 1-2 years ### "SurveyMonkey Review" February 4, 2019 4.0 All in all, I'd say it's very good, however there's room for improvement. Pros SurveyMonkey is very user-friendly and self-explanatory and that's what makes it a great choice for the conductors and the participants, both alike. It's social media friendly. SurveyMonkey also features great reporting capabilities; being able to export your results into a spreadsheet is a great feature. Cons It needs to be more customizable, as in branding your own survey with your own logo for a given. Also, it's a bit limited when it comes to the type of asking questions. More customization would be great. Review Source PJ Prabhat J. Backend Engineer ( Data Infrastructure) Information Technology and Services Used the software for: 2+ years ### "Surveys are done lightening fast with reliability with SurveyMonkey" December 14, 2019 5.0 I will recommend it to my peers but it has limited usecase Pros Surveys are done lightening fast with reliability with SurveyMonkey. I am using it to conduct various surveys in my organisation. It is a very light weight application with many features. Either you want to take users feedback or review form , you can use it for many purposes, Cons There are already many softwares like these are present and this is offering same services as others, thus nothing new exciting Review Source Abrar R. manager Computer Software Used the software for: 1-2 years ### "SurveyMonkey Review " July 13, 2022 4.0 surveyMonkey helps us to take better decisions according to the public interest. Pros best survey creator robust features designs Cons limited device allowed on one account limited customization on free version Review Source Christopher P. Accounting Manager Accounting Used the software for: 2+ years ### "Very easy to gather opinions" February 8, 2020 5.0 I’ve realized that it makes gathering a collections of opinions from people over different departments a lot easier, over an email with mother copied on it. Pros Can very easily setup surveys on behalf of the team to gather opinions on anything from where to go to lunch or what time a meeting should be. Allows each have anonymity from the other and no one knows your answer. Cons In terms of cons, I would say the biggest is that the free version only offers the ability to offer 10 questions. Review Source MC Marissa C. Summer Associate Law Practice Used the software for: 2+ years ### "SurveyMonkey User" June 19, 2023 5.0 overall good experience as a user - when I see that a survey is through SurveyMonkey I feel like my information is safe and I will have a nice, quick, and easy surveying experience Pros Easy to answer questions, user-friendly and attractive layout, quick and easy survey experience, can send out to as many people as you want Cons Not able to see responses of others/polling results publicly as a user, sometimes website is slow to load Review Source Austin T. Manager of Information Systems Marketing and Advertising Used the software for: 2+ years ### "Survey software that's easy to use" February 25, 2021 5.0 SurveyMonkey makes it easy to create surveys and to teach other members of my team on how to use it. I can usually get someone up and running with it with little to no extra help. Pros I like the simplicity of SurveyMonkey and how easy it is to show others how to use the software. It is very intuitive. Cons A lot of good features are locked behind the more costly paid subscription plans. It only makes sense to upgrade if you're using the software all the time. Review Source Jinan B. Associate Professor Higher Education Used the software for: 2+ years ### "SurveyMonkey: Good tool for survey administration " December 4, 2019 5.0 I have conducted surveys of the faculty when we vote on various issues, such as policies that relate to our programs. Our surveys allow us to collectively decide on important issues for our students. Pros It was easy to set up surveys on the site and to construct different types of questions. Also easy to view the results and share them. Cons I don't believe I have had any problems with it--I could easily set up the survey, administer it, and view and share the results. No negative features stand out. Review Source SH Shelby H. Manager Food & Beverages Used the software for: 2+ years ### "Survey yes!! " February 17, 2020 5.0 Survey monkey has helped us get to know our customers better and help us learn where we lack and where we don't lack. It also helps us learn what they want and how to grow from that aspect as whole as a company all together. Pros Its very easy to use and understand. Anyone can make a survey on it, use it, or take a survey using this software! Very easy to direct through. Cons Sometimes the software will lag or take to long to load but other than that I really don't have any cons while using this software. Review Source Brittany L. Print and Marketing Supervisor Retail Used the software for: 2+ years ### "Survey Moneky is a go to!" January 5, 2020 5.0 We have had great luck in getting service and product reviews by using Survey Monkey. Its definitely a program that allows us to grow by getting consumer ideas Pros Using Survey Monkey has been a great experience. It gives the perfect opportunity to get opinions, and views from consumers all over. You get unbiased feedback for products and services. Cons We havent had any problems with Survey Monkey. There isnt anything that I dislike about the program. Review Source Shane R. Enterprise Account Executive Computer Software Used the software for: 6-12 months ### "Moving from Paper survey to Electronic made easy" February 11, 2021 5.0 Great company that truely cares about their customers and future customers. Pros This was a very simple solution that allowed us to have real-time data from surveys when I was a part of a research study. It made it easier for clients to complete the survey as well. Cons Lack of support until we upgraded the account was one thing that was frustrating, as soon as I upgraded their support is amazing! Review Source SC Spencer C. Director Media Production Used the software for: 2+ years ### "There's No Monkey Business with SurveyMonkey" June 21, 2023 5.0 Pros SurveyMonkey gives me and my team a slick interface to perfectly source data/feedback from our clients. It's completely customisable and a dream to work with. Cons There is nothing I can fault on this platform. From setup all the way through to presenting data it's easy! Review Source JE Joan E. Program coordinator Civic & Social Organization Used the software for: 2+ years ### "Survey Monkey - my go-to product!" September 19, 2022 5.0 I use Survey Monkey in my business to gather information about volunteers' interests, ideas for committee work, reporting on committee activities and even to conduct a diversity, equity and inclusion survey of our non-profit partners. Pros It's super easy to set up and deploy. Surveys can be as simple or as complex as needed. It's simple for the user to navigate and quick to complete. Cons I don't use all the features that are available and it works great for my needs. It's good to know that the tool can be as complex as I need it to be. Reason for choosing SurveyMonkey Recommended by friends and co-workers, price, ease of use. Review Source VR Verified Reviewer Director of Fraud Analytics (Director II) Government Administration Used the software for: 6-12 months ### "If Google Forms doesn't cut it for you... " September 29, 2018 4.0 Since the advent of Google Forms, SurveyMonkey's features don't justify the paid subscription for simple surveys. If you need to set up a quick internal poll for the office, you can do this just as easily and free with Google Forms. However, if you're a big company trying to poll your customers or a university polling alums you probably will need more than Google Forms, which is where SurveyMonkey becomes a legitimate option. Pros Advanced features that Google Forms does not offer. Trustworthy interface for external surveys. Company has been doing this for around 10 years. Cons They should offer a stripped down cheap/free version of a plan in order to lure the Google Forms crowd. Even if those customers don't pay today, they may have a need for the more advanced features down the road and they'll already be familiar with the product and have an account. Review Source brian M. Water Engineer Civil Engineering Used the software for: 1-2 years ### "A great survey software for all company survey " November 30, 2019 4.0 We get a lot of feedback from employees anonymously and this has greatly encouraged employee engagement. Pros Survey Monkey is a great and easy tool for putting together a survey in an organized manner, in a timely way and we love that survey monkey anticipates every need a user may have during the creation of a survey when analyzing the feedback and developing conclusions. We love that with this software its even possible to make reference to past surveys. Cons Absolutely no con whatsoever, survey monkey has done amazing, it has exceeded all out expectations and I wouldn't even think of anything that I would want to recommend. Review Source VR Verified Reviewer Business Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great in free and paid versions " July 16, 2020 5.0 It has been great! I have been a user and an administrator for years and I would do nothing but recommend it. Pros Survey Monkey is the best and most easy to use survey software. You can build multiple survey formats and distribute them all to your constituent base Cons You need the paid version for some features, but overall I think that that is okay and understandable. Maybe adding some additional analysis tools would eventually be nice. Review Source Prof. Dr Abdel J. CTO/COO Management Consulting Used the software for: 2+ years ### "Me, my students, and more to go!" January 7, 2019 4.0 It is a great tool, I use it, my students use it, we use it with clients to create surveys that deal with client satisfaction and product selections. Pros \- Easy to use - Easy to teach to students - Wide range of options in terms of creating questions and answer Cons \- There is nothing that I don't like about SurveyMonkey, I have been and still using it, my students use it too, we also use it to create business surveys, and get feedback from clients. Review Source VR Verified Reviewer Recruiting Coordinator Internet Used the software for: 1-2 years ### "Top-Notch Survey and Analytics Tool" March 8, 2020 5.0 When Google Forms doesn't cut it, turn to SurveyMonkey. You will have better tools to make better decisions for your company. Pros SurveyMonkey makes distributing and analyzing surveys easy and fast. If you have ever used Google Forms and wanted more features, SurveyMonkey is for you. It allows for a variety of different types of questions and breaks down results in an easy-to-digest way. SurveyMonkey makes it incredibly simple to break down results and make measured decisions from there. Cons While mostly easy-to-use, some of the higher-level functions are not as intuitive. I would recommend going through their basic training or Googling how to do advanced functions to get the best results from SurveyMonkey. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Needed additional functionalities Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 1-2 years ### "A good easy to use tool" July 31, 2021 5.0 Overall It was a positive experience, I even liked the limited functionality in their free plans and it is more than sufficient for a lot of users. Pros The ease of using it take the top priority. It is very easy to recommend. Most users will find the features to be sufficient unless you are a heavy users and need a lot of analytics. You can get done with stuff very quickly. Cons Analytics is an area where SurveyMonkey isn't the best. It's good but not for all. Make sure to check all the features before making the transition to Surveymonkey for example decision tress aren't available. Would really hope they can add more machine learning algorithm for power users like me. Review Source Muhammad I. freelancer Writing and Editing Used the software for: 6-12 months ### "SurveyMonkey" August 19, 2022 4.0 SurveyMonkey is the best tool for collecting survey from clients Pros The interface is very attractive free plan Demand money Building a question Cons Subscription cost is high Data analysis Custom Url's Review Source Sadie R. Assistant Director, MIS Career Management Higher Education Used the software for: 2+ years ### "SurveyMonkey Review " February 13, 2019 5.0 I have used this in my professional life for quick surveys with people I work with. It is great to gather information and disseminate it quickly based on results. Pros SurveyMonkey is so easy to use for quick surveys and feedback. Anyone can create and analyze results as it is very intuitive!! Cons Nothing really, I think this is a great software for the price. There are obviously more advanced options out there, so I would say this is for more quick results that you are diving deep into. Review Source Jonny C. SEO Executive Financial Services Used the software for: 2+ years ### "Trusted platform for data collection" October 9, 2018 3.0 Functional survey tool which is useful for conducting quick internal questionnaires and collecting data from small to medium sample sizes. The free functions are also more than enough for one off or more simple data collections. Pros A very easy to use piece of kit that allows you to easily collect data. Setting up surveys is pretty simple, and sorting the data is also straight forward. The additional features on a paid plan are very useful if you need to heavily customise your survey for branding or campaign purposes. Plenty of online support material available as well. Cons There's not much to dislike, as it's a pretty simple survey tool. Perhaps the interface can look a little dated at times and it doesn't function as smoothly in internet explorer, which may be used a lot depending on your sample base. Review Source MG Mansi G. Revenue analyst Financial Services Used the software for: 6-12 months ### "Adds a great value at no cost(quite literally)!" August 2, 2021 3.0 Pros Very user friendly and reliable. Can be easily used to collect data from customers while keeping everything confidential. Cons Can be more customizable, giving more options in terms of their templates and designs. Review Source VR Verified Reviewer Event Logistics Manager Information Technology and Services Used the software for: 2+ years ### "Perfect for business needs" January 15, 2019 4.0 I use this software for post meeting surveys mostly. Sometimes my team uses it for pre-meeting information to pull together an agenda based on client and partner needs. This is an easy way to anonymously get information. Pros I really enjoy the features of different types of questions. Very often I need to send out "post-meeting surveys" to attendees which includes open ended questions, multiple choice questions and questions where they can select more than one option. This makes it very easy to enter in the information, format it how you prefer and send out link to everyone for quick responses. Cons Sometimes it can be a hassle to gather the information. While we can obtain the information received numerous ways, it can be a headache to get to the right format (pie chart, individual responses, etc.) Review Source VR Verified Reviewer Student International Affairs Used the software for: 2+ years ### "Easy survey tool" February 20, 2021 4.0 It is very useful when you have to work quickly with the data capture. Pros It is easy to comprehend, and you can choose from different types of answers. Cons I think the design part is not that attractive, that is why for some projects it was not the favorite survey software. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Review Source ER Emma R. Executive Assistant Media Production Used the software for: 1-2 years ### "Survey Monkey for GoDigital" March 14, 2023 5.0 Pros We use survey monkey to collect information about the work load our employees experience as well as to gather scheduling information from other company’s and CEOs. It makes it easy to send and collect data without emailing everyone individually. All data is easily collected into one spot. Cons There isn’t any feature I dislike about survey monkey. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.