# Page 75 | SurveyMonkey Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 75 - Is SurveyMonkey the right Survey solution for you? Explore 10450 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253516/SurveyMonkey/reviews

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SurveyMonkey

4.6 (10450)

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Last updated March 15th, 2026

# Page 75 - Reviews of SurveyMonkey

## Showing most helpful reviews

Showing 1851-1875 of 10450 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TT

Tamara T.  
Assistant manager  
Retail  
Used the software for: 2+ years

### "SurvryMonkey"

August 10, 2022

5.0

Pros

That's I canget the opinions of people, and anonymously, for safety of people.

Cons

Ńotjing. It's simple, and easy to use, my 1 year old can function this software.

Review Source

BG

Brian G.  
Contractor  
Financial Services  
Used the software for: 2+ years

### "Survey monkey lets me collect opinions from our clients with little problem"

February 27, 2020

5.0

In overall I am pretty satisfied with how the software works and I hope it continues to get larger.

Pros

The benefits of this program is that it is pretty self automated and it can run certain tasks without me having to go in and setup everything again.

Cons

The cons I see would be not being able to implement videos for our clients to see to get their opinion upon new upcoming products.

Review Source

LW

LeAnn W.  
Teacher  
Higher Education  
Used the software for: 2+ years

### "Collecting Feedback Made Easy! "

December 11, 2019

5.0

It has allowed me to systematically and effectively collect feedback.

Pros

I absolutely love the ease of using Survey Monkey to help me collect feedback after conducting professional development! It allows me to plan the next session with needs of the teachers.

Cons

The improvements in the app sometimes take some time to get used to and you have to make sure you update the app.

Review Source

MM

Mariola M.  
Small Business Owner  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "Survey Monkey Drives Me Bananas"

September 2, 2021

2.0

Overall, Survey Monkey is not as dependable not transparent about the number of surveys they can produce to make money on..Very Recent, I received a GMail that stated that Survey Monkey was no longer going to be called that because it decided to rename itself. That's so they can fraud new users and others into believe this survey site is trustworthy and loyal; leaving SurveyMonkey broken and unfixable.

Pros

What I liked most was that Survey Monkey paid out quite well for some of it's surveys it offered compared to similar paid survey sites.

Cons

Survey Monkey really did not have enough surveys available and most of them, I disqualified from. Survey Monkey needed two separate apps to do surveys, which took up more space on my mobile device.

Review Source

Dean K.  
Senior Media Solutions Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Survey Monkey-Great!"

October 12, 2018

5.0

Overall, I used this in college and now I use it in my professional career.

Pros

It is super easy to use, even when you are new to the program. Obviously, the more you use it the better your presentations will be, but even starting out they make it very simple to navigate. They have a lot of unique features that I have not found with other survey softwares. Whether it be for college or professional presentations, Survey Monkey is the way to go!

Cons

I hinted on it a little bit, but starting out with this software, it takes a little while to figure out the features and ways to make it looks the nicest. But after a few uses it begins to get easy and presentations will looks great.

Review Source

VR

Verified Reviewer  
Practice Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Survey Monkey Review"

October 14, 2021

5.0

We love survey monkey and will continue to use them!

Pros

We use this to understand both patient satisfaction, as well as employee satisfaction.

Cons

The priced plans are a bit more than what we are willing to pay.

Review Source

QB

Quinn B.  
Business Operations Manager  
Food & Beverages  
Used the software for: 2+ years

### "User friendly!"

June 30, 2023

5.0

Great! Able to get valuable data leading to an increase in customer and employee experience!

Pros

Easy to use for anyone weather they are computer savvy or not!

Cons

Easier integration process with other apps.

Review Source

KR

Kathy R.  
Awesome marketing tool surveys  
Government Administration  
Used the software for: 2+ years

### "Stop monkeying around and buy great product "

August 22, 2022

5.0

I’ve taken surveys and created surveys

Pros

It’s very fun both by the survey takers and setting up the surveys’

Cons

Really liked everything no training needed so easy all to use

Review Source

VR

Verified Reviewer  
Media Planner  
Marketing and Advertising  
Used the software for: 2+ years

### "Survey Monkey Review"

January 22, 2019

5.0

Survey Monkey has proven to be a great tool for audience sentiment analysis for planning purposes.

Pros

The visual representation of the aggregated data sets post survey completion is immensely helpful and makes insights very digestible.

Cons

The 100 maximum free survey samples sometimes limits data sets acquired for relatively smaller projects that do not warrant a full subscription.

Review Source

VR

Verified Reviewer  
Assurance Associate  
Accounting  
Used the software for: 2+ years

### "Great survey creator tool "

November 14, 2018

5.0

Pros

Survey monkey is so easy to use and distribute to individuals you want to take your survey. There are tons of different layouts for questions you can ask, there are tons of possibilities. It is also easy to see respondents survey results and download them to manipulate to create meaningful data.

Cons

Nothing - great software to create and distribute surveys

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Surveys made easy"

September 17, 2021

5.0

It's great overall with great integration with other tools and extremely easy to share surveys, capture data or simply set up a survey station.

Pros

It has great free tools if you just need basic information. Paid tiers offer reasonable options for the price once you actually need more in depth information Easy to use and nice presentation without needing to learn how to code or design

Cons

If you live in smaller areas some paid options (like paying for answers) can be a bit on the expensive side Some presentation options may be a bit limited

Review Source

Theresa R.  
Publisher  
  
Used the software for: 2+ years

### "Survey Monkey is simple, fast, and easy to use - and accurate."

November 9, 2017

5.0

It's a fast way to collect data, and I can count on the results being accurate.

Pros

I like the ease of use the most, it really is something anyone on the team can use and implement without a long training session. Plus it's a respected name, people are willing to use it to reply to your survey. Plus you can give it a try for FREE, and see for yourself how well it works.

Review Source

CC

Craig C.  
Director  
Professional Training & Coaching  
Used the software for: 2+ years

### "Works Well but not my first choice"

June 21, 2023

4.0

Mostly pretty good.

Pros

When I needed to make my first survey this software did the job. There were enough features and flexibility to get started with doing surveys.

Cons

I found the knowledge base not clear and cumbersome to figure things out.

Review Source

Alison A.  
Digital Artist  
  
Used the software for: 1-2 years

### "Easy to use"

August 1, 2018

4.0

Easy to use, fast, Fair and necessary

Pros

This platform is great for create simple forms and send it to your customers, it has a variety of type of asks ...also you can collect the answer and get an analisis..but only if you pay

Cons

If you want to show your own company´s logo, you will have to pay and if you want to get an analisis of the result in your form by each users response, you will not be able to watch that, but in free version you are able to watch the result one by one

Review Source

Ryan S.  
Membership Account Executive  
Computer Software  
Used the software for: 2+ years

### "Excellent survey software but not cheap"

September 12, 2019

5.0

Pros

SurveyMonkey is the easiest and most complete software for creating great surveys. The template are top notch and it takes no time to build, distribute and analyze results.

Cons

The price is on the high side. I feel like the software is good enough it is worth the price, but there are certainly cheaper alternatives.

Review Source

VR

Verified Reviewer  
Director Of Communications  
Consumer Electronics  
Used the software for: 2+ years

### "Very easy to use"

June 23, 2020

5.0

Used for simple surveys that don't require complex follow up questions.

Pros

Great for quick surveys to send to customers. Very simple and easy to use. It will also give you an approximate time to complete after you fill out the questions you want to complete.

Cons

It's very limited in functionality and look. It's a very simple and straightforward survey program but it's free!

Review Source

TW

Tami W.  
HR Coordinator  
Higher Education  
Used the software for: 2+ years

### "Survey Monkey - Surveys made easy"

February 26, 2020

5.0

SurveyMonkey was easy to lean and has been an asset to me making my work life easier.

Pros

The ability to create different surveys with different themes. Some surveys are boring with SurveyMonkey you can create surveys with different templates which include different colors. The software is easy to use and has preset templates that you can choose to use or create your own. The templates are nice to look at and get ideas from. I love the fact that I can load multiple email addresses or just copy the link and send it out in our company email.

Cons

SurveyMonkey has been easy to use, I am not sure I have found a dislike with the software. I do surveys a few times a year but am looking to see what else I can use it for to simplify some of our questioners.

Review Source

George B.  
It director  
Real Estate  
Used the software for: 2+ years

### "Easy, solid and fun"

July 21, 2020

4.0

A very solid and flexible Product that is easy to use.

Pros

The ease of use is amazing - functions are very clear and intuitive. The copy function allows For creation of New surveys quickly and easily.

Cons

Support is entirely online faq based and although is clear it is limited. Live support is not possible although email support is.

Review Source

VR

Verified Reviewer  
Homemaker  
Marketing and Advertising  
Used the software for: 2+ years

### "Smooth"

March 4, 2021

5.0

I've used SurveyMonkey many times to take surveys and it's a very simple easy to use software.

Pros

I have used this software so many times to take surveys. I must say it is the most easy, smoothly running, survey taking software ever.

Cons

There is absolutely nothing one could possibly dislike about this software. There are no cons at all.

Review Source

Christine L.  
Content Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Survey Monkey is Easy to Use For a Variety of Industries"

November 3, 2018

4.0

SurveyMonkey is an easy way to gather information internally, but also to gather feedback for our clients who want to launch new products.

Pros

SurveyMonkey is very user-friendly and allows you to easily export your data.

Cons

While it lets you export your data easily, I wish their reporting was more granular. As it stands, the reporting is very weak.

Review Source

JK

Justine K.  
HR Generalist  
Human Resources  
Used the software for: 6-12 months

### "Survey Monkey"

December 3, 2019

4.0

SurveyMonkey has been a major upgrade from the survey feature in Constant Contact. It has allowed for us easily send reminders and follow up with employees who haven't completed the reviews.

Pros

We are using this software for our annual performance evaluations and it has been a very useful tool.

Cons

The reporting feature can be difficult to use if you don't set up the survey to appropriately meet your needs. Make sure to think through how you would like data to be presented before building your survey template.

Review Source

Kelcy B.  
Communications Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Helpful for feedback"

August 25, 2022

5.0

Pros

I love the ease this creates to get anonymous feedback for events. This is critical in growing as an organization.

Cons

I didn’t love having to pay to see feedback once we hit the limit.. we didn’t need much more so that was a disappointment.

Review Source

VR

Verified Reviewer  
Analyst, Audit Analysis, International Labor Standards  
Entertainment  
Used the software for: 2+ years

### "SurveyMonkey - easy to use"

January 28, 2019

5.0

Pros

This is a very simple way to conduct surveys. Our team always uses SurveyMonkey to collect data from multiple members. It has many different question formats - free response, multiple choice, drop down, etc.

Cons

Sometimes the platform looks not very professional because there are a lot of ads or doesn't look formal as it is essentially just a website.

Review Source

Lisa G.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Greatness"

November 17, 2019

5.0

I like the way it is set up when I take surveys it is really easy to do very interesting you learn new things every day

Pros

I love letting my view of products and surveys to be known and it’s really easy to do

Cons

There’s nothing I like you lied about it it’s an awesome app

Reason for choosing SurveyMonkey

One of the best apps out there and very easy to navigate through

Review Source

SH

Sandra H.  
owner  
Consumer Services  
Used the software for: 2+ years

### "Survey Monkey"

March 19, 2020

5.0

It is very easy to use and fills my need for collecting information from my clients.

Pros

I like the "set it and forget it" features of using the software. It is linked to an automated email that welcomes clients and asks them about their experience.

Cons

I can't think of anything that I don't like. I think it functions very well and serves my needs for collecting information.

Review Source

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