# Page 92 | SurveyMonkey Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 92 - Is SurveyMonkey the right Survey solution for you? Explore 10455 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/253516/SurveyMonkey/reviews --- SurveyMonkey 4.6 (10455) [View alternatives](https://www.capterra.com/p/253516/SurveyMonkey/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 22nd, 2026 # Page 92 - Reviews of SurveyMonkey ## Showing most helpful reviews Showing 2276-2300 of 10455 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carlos G. Owner Information Technology and Services Used the software for: 2+ years ### "Great Survey Tool" March 18, 2019 4.0 Pros With Survey Monkey its easy to create and design your surveys and eve easier to spread them and get them filled. It offers a variety of ways to share them, making it easier to accomplish your goals. Cons I'd change nothing, its simple and clean, great for anyone to understand. Review Source VR Verified Reviewer Success Adviser Writing and Editing Used the software for: 1-2 years ### "Incredibly customizable and high functionality in free version" November 4, 2018 5.0 Rely on SurveyMonkey regularly to gather feedback from our clients and support improvement of our services. Pros So many great features. Pre-made questions, easy survey building, automated evaluation of your survey quality, quiz function, various forms of sharing survey, excellent data analysis. Cons The dashboard is not completely intuitive, but this is really quite minor and simply reflects all the options available. Review Source SA Siisi A. IT personal Information Technology and Services Used the software for: 1-2 years ### "Survey opportunity " August 18, 2022 4.0 Pros Is very good for students to make a survey. Cons Ease to use because as a new user, you can easily find your way through. Review Source JW Julie W. Web Project Coordinator Marketing and Advertising Used the software for: 1-2 years ### "No-Frills DIY Surveys for everyone" January 27, 2021 4.0 SurveyMonkey makes it easy to create your own surveys about anything you could imagine. There is other free software out there that does the same thing and has more options for customization. SurveyMonkey isn't my go-to, but it's a fine choice. Pros SurveyMonkey is easy to use, has a free version that works well enough for most small projects, and offers more robust paid plans as well. Cons SurveyMonkey just isn't my favorite. I don't think it provides as easy an experience as other platforms I've tried, for either the person creating the survey, or the one filling it out. I don't like the "create your own survey" screen that shows up on the end of the survey for the person answering. It gets the job done, and it's not that difficult, it just doesn't seem to go out of its way to make it a fun or unique experience for anyone. Review Source AA Austin A. Account Manager Accounting Used the software for: 2+ years ### "Quick, Easy, and Employees Actually Respond" October 6, 2021 5.0 Overall the experience has been good. We use it survey for health benefits, training feedback, etc... and it works great. Pros The ease of use of the user to setup the polling/survey and how easy it is for end user to answer and submit. Cons It does take a little time to set up the questions and polling answers. But still way faster than excel. Review Source SA Susan A. Realtor Real Estate Used the software for: 2+ years ### "SurveyMonkey, the best way to get the answers to questions you have!" October 23, 2020 5.0 Overall, SurveyMonkey has been a great tool to use whether for work, as a part of my son's school PTA or even just amongst friends. Pros I really appreciate how easy SurveyMonkey is to use. Whether I am the one answering the survey questions or the one setting up a Survey for people to take, it is so easy to do. I can edit it with just a few clicks and I can close out the survey quickly as well. It's a great way for me to gather information quickly. Cons I have not encountered anything about the software that I don not like. As with all software there are always minor glitches but I have never found anything I couldn't fix with a quick refresh. Review Source VR Verified Reviewer Minister Used the software for: 2+ years ### "I love using Survey Monkey for all kinds of surveys and questionnaires for my work in a church!" December 7, 2017 5.0 It's all very customizable and easy to follow. Sometimes something I want requires an extra fee, but that's okay. Pros It's very easy to use, and I can almost always get what I need using the free features. I like the link they give you to give people, and the way I can follow and analyze the results. Review Source CL Candy L. Sr. Marketing Specialist Financial Services Used the software for: 2+ years ### "Handy tool for outside use" December 10, 2019 5.0 We do not do a lot of outside surveys but when needed this is a handy vendor to have available. Since we added MS Teams, we no longer need internal surveys and that makes us only need Survey Monkey just a few times a year. We hope to start using it more to make the service for cost effective. Pros I think the ease of use and templates for when I'm unsure how to begin. I also like the versatility of presenting surveys: online, social, email, etc. Cons I was unable to remove the click to proceed button on a single back survey. I wanted the survey to be easy and flow well. The click to proceed function was a speed bump in the process. Reason for choosing SurveyMonkey My IT Dept approved the use. I do not know if any alternatives were researched. Review Source Brice P. CRM & Web Specialist Higher Education Used the software for: 1-2 years ### "A decent survey tool for entry-level use" March 5, 2019 4.0 A decent option amidst a crowded field of free online survey tools. Pros I've only used the free version, but have found SurveyMonkey to be a reliable option for creating simple group polls. It's good if you want to give people a handful of items from which to choose, and then check the responses at the end. Cons The interface isn't anything great, and if you're using the free version, then there are certain features that aren't available to you. Review Source VR Verified Reviewer Dental hygienist Medical Practice Used the software for: 2+ years ### "Great results on a thesis survey " March 19, 2020 5.0 I had a very good experience and it helped me with my thesis. Pros I really liked survey monkey because i was able to reach an audience from all around the world for minimal costs! Cons Pulling some of the statistics was difficult , especially if someone did not finish the survey completely. Review Source Ana B. Communications director Consumer Goods Used the software for: 6-12 months ### "good and easy to use" January 15, 2020 5.0 Survey Monkey makes it very easy to survey people and to get feedback. Feedback is very important for development. Also, you can collection opinions on important topics and use it whenever you need answers from many people about certain topic Pros it is very easy to use. If you need surveys, this is really easy to set up and put all the questions. It is very user-friendly for those creating the survey and for those filling them in. Cons Sometimes I prefer to see all the questions at once, but then it also makes you focus on one question at the time when you dont. So I dont see particular bad parts of this software. I really recommend it. Review Source DS David S. Adjunct Professor Education Management Used the software for: Less than 6 months ### "Educational Collaboration with SurveyMonkey Enterprise" August 19, 2021 5.0 Pros I work at a large academic institution with a mix of on-site faculty and staff, as well as online --especially during the COVID-19 pandemic. We've used SurveyMonkey to collect and share information regarding student needs for technology, support services and so on. We've also used this app to gain data among our staff. While I've mostly been on the receiving end of surveys and shared data, I have collaborated and noticed some neat features like getting notifications of survey responses and shares --which adds another layer of analysis on how wide a survey is spread, for instance. I've used this program on my iPad (iOS 12), Mac (Catalina), PC (Windows 10) Cons There are not really any cons. I've only used Survey Monkey and doodle for similar internal collaborations, and while both products provided some similar functionality, they are rather different --so I don't have much to compare. I'm absolutely positive that there are other products out there that are very similar, but I'd bet the cons will boil down more to interface and broadness of statistical information. Review Source VR Verified Reviewer Marketing Manager Consumer Services Used the software for: 2+ years ### "Good end result, sometimes tricky" December 13, 2018 4.0 We use it almost weekly at our company and it's been an asset. Pros The different ways you could ask questions and the different ways responses could be broken out for analytics. Cons Sometimes it's a bit tricky to get it to do what you have in your head. Review Source AM Adam M. Integrator Environmental Services Used the software for: 2+ years ### "Necessary Tool for Business" November 1, 2018 5.0 Great tool. Highly recommend. Pros It is easy to use and utilize for business or personal use. This is a great tool to use to find information efficiently and conveniently. It helps with organization of information as well. Cons I don't have any true negatives. Honestly, no complaints. Review Source VR Verified Reviewer Management Trainee Retail Used the software for: 2+ years ### "Best tool for carrying out surveys! " March 5, 2019 5.0 Overall, it’s a very helpful software. If you don’t already use this software, I would recommend you use it on trial basis and see for yourself. Pros It is very easy to use and share. Before I could start working on a project, I can give out a survey and collect all the relevant information. The software also makes it extremely easy to export data which is a wonderful feature. Cons Everything is great about this software, I couldn’t think of a weakness except that there is no way for the respondents to look back at their responses in the future. They should get a summary of their response via email or something. Review Source TK Todd K. Content Director Marketing and Advertising Used the software for: 1-2 years ### "Simple Platform for Feedback" February 15, 2020 5.0 With how easy it's been to use SurveyMonkey for previous client requests, I'd use it again. It's become the name in surveys for good reason and could just use some more excitement to really succeed. Pros Having mainly used SurveyMonkey for client surveys, I found it works pretty easily. You can set questions and answer requirements, then send it out to a list pretty quickly. This has allowed us to facilitate client requests faster than setting up a fully custom Q&A system. Really, simpler is better when it comes to the service that SurveyMonkey provides. Cons It's not the prettiest platform. It's very utility driven, which makes sense. But the ability to do more styling or customizations when needed could really elevate this platform. It's tough to really find cons as SurveyMonkey is a fairly straightforward service that could just use some more polish. Review Source Christine E. VP Finance Education Management Used the software for: 2+ years ### "Easy to Use" January 12, 2020 4.0 Send surveys out for instructor evaluations after a class Pros SurveyMonkey is easy to set up surveys and send them out to users to take. The surveys don't seem to get stuck in spam. Cons SurveyMonkey takes a little more time than usual to set up all of the questions and answers for a survey. Review Source Marc D. marketing consulting Marketing and Advertising Used the software for: 2+ years ### "SurveyMonkey By Marc Duke" December 31, 2020 4.0 Its a simple and easy to use platform that does what it is supposed to do fairly simply. Pros The ease at which you can set up and send a survey and look at results as well as prompt people to respond. Cons A little fiddly in terms of sending out out a survey and using the hyper link as well as email Review Source Mick T. Project Manager Education Management Used the software for: 2+ years ### "Market Leader for Basic Survey Creation" August 27, 2019 4.0 Very happy with SurveyMonkey. Initial set-up was easy and support has always been helpful. Pros Very easy to set up surveys. Most of the surveys I created were for schools to get feedback on activity from parents and local residents. They were not that sophisticated (e.g. no conditional logic) but did what we needed them to do. Support was also 24/7 which was helpful. Cons I did feel it was a little overpriced initially (we were on the Team Advantage) but we got our moneys worth the more we offered it to our clients. We did need a bit of help from a front end developer to organise and style the surveys Review Source ZC Zach C. Cashier Food & Beverages Used the software for: 1-2 years ### "Survey monkey " December 20, 2019 5.0 My experience has been very positive and highly recommend this software. Pros I have used survey money for over year now. One of my friends show the software and how I could make some extra cash by doing surveys. I have made a lot of extra cash this year. Cons Sometimes I’ll will a get email telling me that I’m a great match for this survey. Then we I click on the link. It will tell that survey is full or I can’t take the survey without a desktop. Review Source VR Verified Reviewer Digital Marketing Specialist Information Technology and Services Used the software for: 1-2 years ### "Email Marketing Simplified" February 19, 2019 5.0 We have learned so much about our customers that we didn't know before. We are empowered to tailor marketing content directly to our client's needs now. Pros Very easy to create surveys and has powerful analytics for evaluating survey results. Cons The survey template editor should allow for more advanced customization. It is quite limited, especially when embedding a survey. For the paid plan, there shouldn't be any branding. Review Source O. Kelvin K. Copywriter Internet Used the software for: 1-2 years ### "Collecting Customer Opinion Made Easy! " November 23, 2018 5.0 Survey Monkey helps me dig very deep to getting relevant feedbacks needed to make informed decisions that enables me serve my customers better. Pros Survey Monkey has no doubt helped my business and that of my friends in unimaginable ways. Before now I relied on Google forms to get customer feedbacks and opinions, but I didn't get the exact data I needed to make informed decisions about my business. Survey Monkey came into the picture and changed everything for me, I can dig very deep to getting relevant feedbacks needed to make informed decisions that enables me serve my customers better. Cons I have nothing to regret so far with Survey Monkey, however, customer support should be improved. Nowadays business owners rely on fast responses to keep moving at speed. Review Source VR Verified Reviewer Implementation Specialist Utilities Used the software for: 1-2 years ### "Great tool for information gathering" July 12, 2018 4.0 Great for a quick survey, basic features are easy to use. Pros I like the amount of types of questions included, if you're creating a basic survey it's really easy and quick. Cons There's loads of features to use if you have a pro account. I've used Survey Monkey a number of times, mainly for post event feedback and you used to be able to download the results for free, now you have to have a pro account so any analysis needs to be done online. Review Source lC linda C. design Design Used the software for: 1-2 years ### "Survey Monkey/ Amazing Donating Feature" February 20, 2019 5.0 Survey Monkey is a great choice for stay at home moms, students anyone with spare time that's willing to not only give their opinion for some extra cash but also to make a difference by giving. Helping by taking surveys that are donations to great causes such as Cancer Society, Fight Hunger, Humanitarian Relief. etc Pros I like the fact they send multiple surveys at a time and the fact it has a "Donation" option. Cons I have no dislikes when it comes to using Survey Monkey. I enjoy everything about it. Review Source LAD Leigh Ann D. Director Retail Used the software for: 2+ years ### "Awesome tool!" August 24, 2022 5.0 Pros Survey Monkey is so easy to use! It is easy to create a survey for feedback and even easier for the people responding to complete it. You can have a survey set up in minutes. It is a fabulous tool for business owners to poll employees and customers. Cons Nothing. I really enjoy it and have no complaints. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) It's just easier to analyze the data Review Source Similar Products Featured ## Related categories [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[NPS](https://www.capterra.com/nps-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.