# Page 93 | SurveyMonkey Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 93 - Is SurveyMonkey the right Survey solution for you? Explore 10455 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/253516/SurveyMonkey/reviews

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SurveyMonkey

4.6 (10455)

[View alternatives](https://www.capterra.com/p/253516/SurveyMonkey/alternatives/)

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Last updated May 22nd, 2026

# Page 93 - Reviews of SurveyMonkey

## Showing most helpful reviews

Showing 2301-2325 of 10455 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ra D.  
Account Executive  
Staffing and Recruiting  
Used the software for: 2+ years

### "SurveyMonkey"

February 12, 2021

5.0

Good experience. My administrators use it after quarterly meetings.

Pros

Love SurveyMonkey, able to send to many employees and gather crucial data to help move and grow our company.

Cons

Noting negative. SurveyMonkey is a very simple platform, and has its use. Good to collect data/nothing more.

Review Source

SJ

Signe J.  
Owner & Editor  
Publishing  
Used the software for: 2+ years

### "Easy way to collect data"

September 30, 2019

5.0

I highly recommend Survey Monkey if you need to collect basic data, understand client/user opinions, etc.

Pros

It's very easy to set up a survey and access responder information. Since my journal began using Survey Monkey, we have been able to collect more useful information from our readers, contributors, and fans about the content they'd like to see, the types of fundraisers they'd support, etc. This info has been valuable in helping us to shape our online presence and our magazine. It has also been instrumental in driving our fundraising success in the last few years.

Cons

I have no complaints. Survey Monkey very easy to use. The results of our surveys have been very helpful.

Review Source

Luis Humberto A.  
Student  
Animation  
Used the software for: 1-2 years

### "Survey Monkey is one of the best Form's Website if you have a Business"

November 26, 2022

5.0

I use Survey Monkey to make polls about my work and sometimes I help my university.

Pros

Easy to use, the UI looks clean and even if you're new you can understand what you're doing and explains the things you can do, works excellent if you have a Business and you need a good looking Poll, works perfect, you can use some templates even if you are a new user. I like a lot survey monkey because works so smoothly

Cons

I find the price a little bit excessive if you're trying to do only one poll or something small, but thats all.

Review Source

Dani B.  
Fitness Specialist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Versatility"

February 22, 2019

5.0

Pros

I love that survey monkey is so versatile. It allows you to ask questions in many different ways and allows an individual to also answer in a way you want them too. I.E multiple choice, written answer, scale, etc.

Cons

There is really nothing I dislike about SurveyMonkey.

Review Source

GT

Gladis T.  
Manager  
  
Used the software for: 1-2 years

### "A resource for obtaining opinions more often."

May 2, 2018

4.0

I have benefited from SurveyMonkey because I have noticed that my company has emerged through a better path, improving each service, or each product thanks to the opinions we receive daily through this platform.

Pros

I like SurveyMonkey because I've noticed that it has a really comfortable interface, and customer support, it's quite nice, they take care of you in seconds and do not mind taking the time that is necessary to resolve the doubt.

Cons

I do not like that SurveyMonkey has such high prices, it is quite annoying to see how small entrepreneurs and even people who do not have the financial resources, have not been able to enjoy the features of SurveyMonkey.

Review Source

James E.  
Instructional Design Developer  
Accounting  
Used the software for: 2+ years

### "Great tool"

November 30, 2018

5.0

Fantastic tool that creates very professional and important surveys that are easy to create and more importantly easy for the end user. Would highly recommend.

Pros

Ease of use Plenty of options Collated results very well Creates very professional results

Cons

Not sure what I would do to improve Maybe more styles

Review Source

SS

Soleil S.  
Training Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Helpful Tool for Quick Feedback"

October 9, 2021

5.0

Overall, I really enjoy SurveyMonkey and would recommend it to anyone looking to get quick feedback from customers or employees.

Pros

I like that I am able to use many of the options with the "free" version. It is easy to access and share the surveys and knowledge checks that I make for my employees.

Cons

I wish I had access to more of the features and could collect more responses in the free version! I also have some trouble copying and pasting in the site.

Review Source

VR

Verified Reviewer  
Development Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Best Survey for Large Audiences"

September 25, 2018

4.0

Pros

What I like most about SurveyMoney is the ability to send out the survey to thousands of recipients without the survey going straight to spam. We send out end of Walk surveys to over 5,000 participants.

Cons

I would like the respondent to be able to upload photos or GIF's

Review Source

CW

CHERYL W.  
Na  
Retail  
Used the software for: 2+ years

### "Great fun !!!"

November 28, 2020

5.0

Always works as it should. Never one issue.smooth sailing.

Pros

Easy to use and understand. Fun and so cool. Love the options and availability options. I've had so many uses for them

Cons

I've never had one problem. Take your time and you will get to it easily.

Review Source

VR

Verified Reviewer  
Twitch Streamer  
Internet  
Used the software for: 2+ years

### "Surveys Made Easy"

February 14, 2019

4.0

Overall SurveyMonkey provides a substantial platform for easy survery creation and collection of user responses.

Pros

SurveyMonkey has an extremely easy to understand and user friendly interface

Cons

Price point for some of the more advanced features is quite high

Review Source

VR

Verified Reviewer  
Creative Content Manager  
Telecommunications  
Used the software for: 2+ years

### "Easiest survey product on the market"

November 17, 2020

5.0

Overall this is a great product and the easiest and most intuitive to use on the market. Although it may be the easiest, it may not be the best. Better end user experience TypeForm. Better ease of use and analytics: SurveyMonkey.

Pros

So easy to use, and track results. Create a survey in a matter of minutes and get informative insights from those who complete the survey. The system is well organized and analytics are easy to find and analyze.

Cons

Not as engaging user experience as some others on the market (TypeForm). Customers who fill out a lot of the same survey may be turned off by a lack of creativity SurveyMonkey offers.

Review Source

VR

Verified Reviewer  
Sales Development Representative  
Hospital & Health Care  
Used the software for: 2+ years

### "Survey monkey is awesome"

December 12, 2018

5.0

Random office surveys. Voting for something amongst friends. Always good experiences.

Pros

It’s so easy to use and it’s free. If you want to do a survey there’s really no better option.

Cons

I haven’t experienced anything yet that I would say I like the least. It does what it’s supposed to do.

Review Source

VR

Verified Reviewer  
Seminarian  
Religious Institutions  
Used the software for: 2+ years

### "SurveyMonkey"

November 10, 2019

5.0

Good program from a user standpoint. Easy to access, answer, and submit.

Pros

We use survey monkey a lot to do evaluations and general planning surveys. SM is intuitive and easy to use.

Cons

None.

Review Source

FH

Félix H.  
Full Stack Developer  
Computer Software  
Used the software for: 2+ years

### "An efficient way to collect and analyse data"

May 23, 2021

4.0

Pros

SurveyMonkey presents a clean and efficient way to collect large scale data, particularly by making it easy to email surveys to large email lists. It’s analysis also makes it easy to distinguish trends within the data without too much rigorous self-analysis.

Cons

Despite its large amount of features. Its free plan is rather limited and a proper survey (with a large sample size) would require users to sign up. This is a disadvantage compared to alternatives such as Google or MS forms.

Review Source

Kelly W.  
Real Estate Agent  
Real Estate  
Used the software for: 2+ years

### "Have used in college "

October 25, 2018

5.0

Pros

I used survey monkey in college for a social media project. It was very easy to use and free which is even better. It’s very easy to set up a survey and send out the link to users.

Cons

There were some ads on the website when I used it and it made it look less credible.

Review Source

AC

Alvaro C.  
técnico de mantenimiento  
Commercial Real Estate  
Used the software for: Less than 6 months

### "de las mejores encuestadoras"

June 15, 2023

5.0

me faltaron herramientas de difusión fuera de eso fue una excelente herramienta

Pros

recauda muy buena informacion y es muy util para ello

Cons

difícil de difundir a mas gente esto me facilitaría mucho el trabajo

Review Source

VR

Verified Reviewer  
Founding President  
Investment Management  
Used the software for: 2+ years

### "Our Go To Tool"

November 14, 2018

5.0

Pros

We use Survey Monkey through out our organization for all our data analysis need and it's one of the most reliable solutions out there.

Cons

Survey Monkey has evolved really well over the last two years and have everything we need.

Review Source

Bharat B.  
Middleware Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "SurveyMonkey Review"

May 8, 2020

5.0

Overall experience with Survey Monkey is incredible. We achieved what we wanted from it.

Pros

Survey Monkey is a great tool for taking opinion from a wider audience about various topics. I have used it in my project for rolling out a mobile app.

Cons

Hard to mention something which I least like about Survey Monkey. The only thing which I can think is the administration of the software can be more streamlined.

Review Source

KS

Kara S.  
Office Manager  
Wholesale  
Used the software for: 1-2 years

### "Great Product"

November 6, 2020

4.0

SurveyMonkey was way more effective and saved a lot of time of having to manually do the surveys.

Pros

After sending out emails to our customers asking for them to fill out an attached word file type survey and not getting many replies back at all, we decided to try SurveyMonkey. It was way more convenient for our customers to quickly fill out the form than it was for them to print, write and scan the document to email it back to us. I also love the report feature that showed us a percentage of who filled it out, what the average scores were for each question and had the ability to send a reminder to our customers asking them to please fill it out. We got way more feedback using SurveyMonkey!

Cons

The only "con" to SurveyMonkey was that the free trial didn't allow me to print out the forms we received back from the customer.

Review Source

VR

Verified Reviewer  
Social worker  
Hospital & Health Care  
Used the software for: 2+ years

### "User friendly with nice analytics "

February 13, 2021

5.0

We use SurveyMonkey to send out basic surveys. More complicated surveys are sent out using a different software. I like how user friendly SurveyMonkey is and that I can quickly create and distribute surveys. I really like that their free version is sufficient for basic surveys.

Pros

This software is super user friendly. I don’t have much experience creating or analyzing surveys and I found this to be very intuitive. Their free version is sufficient for basic surveys.

Cons

The free option is sufficient, but limited. I wish a few more of the analytics were available within the free version. The analytics in the paid versions are nice, though.

Review Source

Clarissia S.  
Payroll Clerk  
Translation and Localization  
Used the software for: 2+ years

### "Survey Master"

June 2, 2020

5.0

We used this program in two of my jobs. One for any business meetings we were having that we wanted to get our employees thoughts on how to make the meetings more productive and if there was anything that they disliked. We also used it for simple features such has what to have at the holiday dinner or potlucks

Pros

What I like most is you can customize the questions and answers toward your individual needs. Whether its for a business meeting setup or something simple has to get employees opinion on a pot luck. It comes in handy for everything

Cons

There were actually no features that I disliked. Ever feature came in handy when creating surveys

Review Source

VR

Verified Reviewer  
Development Associate  
Fine Art  
Used the software for: 2+ years

### "Survey Monkey Review "

November 22, 2018

4.0

Pros

I love the mobile application and it’s functionality. I am able to create on the go with ease and accuracy.

Cons

The visuals of the application could be a little more vibrant and attractive. When sending out surveys I would love to have more vibrant captivating forms .

Review Source

Tamara O.  
Executive Director  
Executive Office  
Used the software for: 2+ years

### "Not as flexible as it used to be"

October 6, 2021

4.0

Pros

Familiarity is the biggest plus of using this software as my team has been using it for a while.

Cons

We are not happy with new plans and find them not as flexible. The team plan starts at 3 seats, which is $900 investment. Some teams in our company are 2 person team and it makes no sense to purchase a 3 person plan. We’ll browse new solutions when we have an opportunity to do so.

Review Source

VR

Verified Reviewer  
Global Account Manager  
Computer Software  
Used the software for: 2+ years

### "Intuitive and simple"

June 17, 2019

5.0

Quick and simple surveys to a group of people, easily create a sign up list or list of items for a pot luck, identify available meeting times for a group, etc.

Pros

This is an extremely simple survey tool that anyone can use to easily create a survey with various question types (free answer, true/false, multiple choice, etc.). The free version includes basic analytics which is great for the majority of use cases and needs. There isn't much out there that is as simple as this product.

Cons

I'd like to see additional capabilities offered in the free version, and/or in exchange for ads instead of a paid version.

Review Source

Jay M.  
Sr. Data Analyst  
Religious Institutions  
Used the software for: 2+ years

### "Great for simple surveys"

September 30, 2019

5.0

If you have a simple survey you need to send out I would definitely start with SurveyMonkey. It doesn't get any faster or easier than this!

Pros

With the ease of SurveyMonkey you can have a survey created and sent out in a matter of minutes. The interface is slick and intuitive and gives you everything you need to get surveys sent out and then mine all of the data as the responses come in.

Cons

While SurveyMonkey is great for simple surveys, it's definitely not Qulatrics. You can't do as complex and robust surveys as you could with other tools, but that's ok because SurveyMonkey is great at what it does.

Review Source

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