--- title: "Glean Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Glean Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more." source_url: "https://www.capterra.com/p/253537/Glean/" page_type: "product" language: "en" --- # Glean Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Glean ## What is Glean? Glean is an AI platform that connects enterprise data sources, enabling employees to find information, create content, and automate tasks. It integrates with over 100 business applications like Slack, Microsoft Teams, and Salesforce, indexing data across an organization's tech ecosystem while maintaining real-time permissions. The platform has three main components. Glean Search offers enterprise-wide search capabilities across connected applications. Glean Assistant acts as a personalized AI companion for data analysis and content creation. Glean Agents allow for custom AI agents to automate work with governance controls. The system maintains organizational context, allowing AI features to operate with awareness of company-specific information. It includes APIs and plugins for building tailored AI experiences. Glean Protect ensures secure and compliant AI deployment across the organization. ## What is Glean used for? [Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Generative AI](https://www.capterra.com/generative-ai-software/)[Enterprise Search](https://www.capterra.com/enterprise-search-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $295 Usage Based, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Glean?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.glean.com/&name=Glean) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Glean 4.7 (3) VS. [4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $295 Usage Based, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.7 (2,806) Value For Money 4.0 (2) Value For Money 4.5 (2,028) Customer Service 4.5 (2) Customer Service 4.6 (1,656) ## Glean alternatives [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (4,090)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [Notion](https://www.capterra.com/p/186596/Notion/) [4.7 (2,806)](https://www.capterra.com/p/186596/Notion/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186596/Notion/) [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [4.4 (5,460)](https://www.capterra.com/p/1167/SharePoint/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/1167/SharePoint/) ## FAQs about Glean Overview ### What company size and specific industries is Glean built for? Glean is designed for enterprises and the teams that support them, including engineering, customer support, sales, marketing, and IT. It is built for organizations in retail, financial services, healthcare, and higher education, making it a fit for large companies across these sectors. Features and Usability ### What are the key features of Glean? Glean offers knowledge management and knowledge base integration, plus full text search, natural language interface, and NLP for finding information. It includes workflow automation, scheduling, and autonomous task execution, along with access controls, role-based permissions, data governance, monitoring, version control, and API support. Pricing ### How much does it cost and what fees or limitations are included? Glean starts at $295 per year for the Basic plan, with a free trial available. The Pro plan has no listed price. Both plans include no overage fees, but customers automatically move to the next tier after 2 consecutive months exceeding the invoice limit. ## Features AI summary Based on 4,665 Knowledge Management reviews Capterra data shows that buyers of Knowledge Management software rank the following features as their top priorities: - **Knowledge Base Management** (**51%** of reviewers rated this feature as critical) - **Content Management** (**50%**) - **Document Management** (**48%**) Glean supports **Knowledge Base Management**, but it does not include **Content Management** or **Document Management**. Instead, it offers **Access Controls/Permissions** (**44%**) and **Full Text Search** (**39%**), which can still be valuable for teams that need to manage who can view information and quickly find relevant content across their knowledge resources, helping businesses improve information access and maintain better control over internal knowledge. Knowledge Base Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Full Text Search 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Agent Collaboration Multiple agents work together, share tasks, and coordinate to achieve common goals. Analytics Tools for the systematic analysis of various types of data or statistics API Application programming interface that allows for integration with other systems/databases Glean 32 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Agent Collaboration: Multiple agents work together, share tasks, and coordinate to achieve common goals. - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Autonomous Task Execution: Completes tasks independently without constant human intervention - Content Generation: Generative AI can be employed to generate content in different forms, such as text, images, music, and videos - Customizable Frameworks: Flexible architecture allowing tailored configurations - Data Governance: Collection of processes, policies, and standards to manage the storage & usability of enterprise data - Drag & Drop Editor: Editing tool that allows users to drag and drop images, icons, widgets, or other components - Dynamic Modeling: Ability to learn and adapt from interactions with environment and data, and to model varying behavior over time. - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For No-Code Development: Build applications without the use of code - Full Text Search: Search for specific words or phrases within a document or database - Human-in-the-loop (HITL): Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. - Indexing: Compile and organize data into specific metrics - Integration Management: Identify which applications need to exchange data and enable these data connections - Knowledge Base Integration: Connect to organizational knowledge repositories and databases - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Memory Management: Store and save retrievable data - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple LLM Models: Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more - Natural Language Interface: Interact with agents using conversational language - Natural Language Processing: Process and analyze human language in text or audio form - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Proactive Error Detection: Proactively detect errors or bugs, delivering actionable and team-oriented suggestions for remediation - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scalability: Manage a growing amount of work to meet increased demand without compromising performance - Scheduling: Plan availability and assign specific time slots for tasks and resources - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.0 (2) Free Trial [View pricing plan details](https://www.capterra.com/p/253537/Glean/pricing/) Basic $295.00 Usage Based,Per Year It includes: - Up To 35 Invoices Per Month - Unlimited Users - ACH & Check Payments: $10 + 0.20% Per Transaction - USD International Payments: Free - FX International Payments: Free - Seamless General Ledger Integrations (QuickBooks, Xero) - Complete Invoice Automation (No Data Entry Or GL Coding Required) - Centralized Document Storage - Automated Prepaid Amortizations - Automated Accrual Bookings And Reversals - Custom Approval Workflows - Easy Vendor Onboarding And Management - One-Click Flux Analyses - Spend Forecasts And Budgeting - Upcoming Renewal Notifications - Vendor Benchmarking Data On Pricing - Duplicate Bill Detection - Unlimited Negotiation Consultations - Fast And Personalized Support - In-App Issue Tracking Pro Contact vendor for details It includes: - More Than 35 Invoices Per Month - Unlimited Users - ACH & Check Payments: $10 + 0.20% Per Transaction - USD International Payments: Free - FX International Payments: Free - Seamless General Ledger Integrations (QuickBooks, Xero, Oracle, Sage, Microsoft Dynamics) - Complete Invoice Automation (No Data Entry Or GL Coding Required) - Centralized Document Storage - Automated Prepaid Amortizations - Automated Accrual Bookings And Reversals - Custom Approval Workflows - Easy Vendor Onboarding And Management - One-Click Flux Analyses - Spend Forecasts And Budgeting - Upcoming Renewal Notifications - Vendor Benchmarking Data On Pricing - Duplicate Bill Detection - Unlimited Negotiation Consultations - Fast And Personalized Support - In-App Issue Tracking Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Aleah H. OSS Consumer Services ### "Glean Has Become an Essential Part of My Workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2026 My overall experience with Glean has been very positive. I use it regularly and have found it to be a genuinely helpful tool for saving time, finding answers faster, and making everyday work more efficient. It has become one of those tools I naturally turn to because it consistently helps me get to the right information quickly. Overall, I’ve really enjoyed using it and would consider it a valuable part of my workflow. Pros What I liked most about Glean is how quickly it helps me find the information I need without wasting time digging through multiple tools. It makes searching across documents, messages, and other resources feel simple and intuitive, which has made it part of my regular workflow. I also appreciate how easy it is to use for both quick lookups and more in-depth questions Cons The main downside is that, like any tool that pulls from a lot of different sources, the usefulness of the results depends on how well information is organized and maintained in those systems. Occasionally, it can take a little refining to find exactly the right result. That said, the overall value still far outweighs that minor inconvenience. For example if I ask Glean a job specific question and the answer isnt documented anywhere, it will not be able to provide info. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Software Support Government Administration ### "Powerful AI assistance when too many apps is your main issue" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 23, 2026 This can save a lot of time and frustration of switching between several apps to find information, though with a significant up front time investment. Pros Glean can search company-wide data like Slack, Google Drive, Confluence, email, and more, in one interface. Cons Not very “plug-and-play”, requiring me to get permission and help from several teams to get data sources connected and indexed for my purposes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CP Chris P. Marketing Information Technology and Services ### "Expert help that speaks my language" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 11, 2024 Glean accelerated my on boarding and makes it easier to do my job. before I spent hours each week reading through wiki and waiting for responses from colleagues now I can independently access knowledge I need and focus on more strategic aspects of my role. I love that I can ask questions in natural language and expert help is always there on demand. Pros The natural language search capability change the way I access information across my organization instead of pinging technical experts constantly I can quickly find all the documents presentations and internal knowledge I need to do my job. Cons Sometimes results can be overwhelming when I'm looking for something specific. I wish the filtering capabilities were natural language as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.